A good choice for Chinese takeout. The portions are very generous. I got a veggie lo mein with eggs and tofu with mixed vegetables, which came with white rice ($24). The lo mein was well seasoned but a bit too saucy. The tofu dish had a very good variety of fresh veggies but the sauce needed some soy sauce, was a bit bland. This place does have a good number of veggie and tofu dishes, so Ill give it another try. Ambiance is classic takeout; counter, some chairs and one table. Service was quick, i ordered online and waited just a couple of minutes after I arrived to get my food. read more

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I got the beef pho and it was not pho. I wouldn't even call it soup. It was not very good and I honestly threw it out after having 1 bite (granted I was in the mood for Pho.). The spring rolls were just fine so 2 stars. read more

New Garden - Beef "Pho" - Chinese Near Me - Syracuse, New York

Was my Favorite Chinese place ! Until i walked in and watch with my 2 eyes ; 2 pieces of wings fall on the ground and the lady pick them up and put them in my bag! Like come on, very disappointed, and when i called her out , all she said was oh oh sorry , I'll make more ! B YOU BETTER! Chicken Wings read more

food was good the chinese food i've been looking for ,it is delicious i orederd two times so far an no complaints! keep up the good work

Absolutely goated. Best Chinese in Cuse. Great people, great food... what more can a man ask for?!

Most terrible Chinese take-out place I've ever been to. Noodles tasted like frying oil. And the rice just tasted bad.

Best chicken fried rice ever! Get their spicy sauce on the side - it makes all the difference with the fried rice. Highly recommend! Had this so much when I studied in Syracuse. So good :) read more

Closest to NYC takeout Chinese food I have found in Syracuse. The General Tsao's Tofu might even be better here! My meat eating friends order it! Dumplings, scallion pancakes and soups are delicious! Definitely a takeaway or their delivery is pretty quick and really friendly. Worth a try! read more

This was our first time ordering from new Garden. I have to say so far this is the best Chinese delivery that we have had here in Syracuse and it was truly amazing. I had the chicken Kung Pao and my mother had the General Tso's chicken. Both were out of this world. They actually had flavor you could taste the different spices and garlic which is a first for us. Usually when you order Chinese take out everything borders on the line of the same or bland. We are looking forward to trying other things on their menu. Also, delivery was quite fast and on time especially considering it's a Friday and it's dinner hour. This was also the first time that I had ever used the online ordering system here in Syracuse. I was a little worried at first wondering if the order would actually get through and the restaurant realizing that they actually had an order in the first place. But, everything went very smooth. I received an order confirmation immediately after placing the order and I never had to call the restaurant to make sure that they were going to deliver. I highly recommend. read more

The women answering the phone are nasty, they refuse to help the disabled and the "food" is both expensive and lousy. They treat everyone like SU students paying for crap with someone else's - their parents' - money. read more

Usually they're just okay but my order just now was spot on. Chicken wings and General Tsao's were fried perfectly. Lo Mein is excellent. Delivery was quick. No complaints whatsoever. read more

I usually order my Chinese take out from New Garden because they deliver quickly and have good portion sizes for the price. The food itself is alright. I like to get the Szechuan chicken with rice but I do find that it lacks spicyness and flavor. Will I continue to order takeout from them? Sure. I'm happy with any Chinese takeout place that ensures prompt delivery and also fills up my belly. read more

With so many Asian restaurants I've reviewed, I'll make my review more modular: PROS: - Willing to accommodate complicated orders! When you're situated on a college campus, you're bound to be swarmed by them. A few days ago, my 7 friends and I wanted quick Chinese food where we'll cook our own rice but have the entree made somewhere else. I called them up asking if they'd make a big tray of General Tso's with the SAUCE SEPARATE, and they were willing to do it! And for $35! What a steal. - The amount they give is generous. With the order we did above, each person only had to pay $5, with leftovers, wow. - Flavor was pretty decent, with the crispiness of the chicken being present. CONS: - Could use more seasoning on the chicken. You start to realize that these American-Chinese dishes are not as complex (DUH!) as their true Asian counterparts. They really rely on their sauciness to taste decent. - Lots of breading, but you still do get some chicken pieces. read more

I have eaten my weight in food from this place over the years. Their broccoli and shrimp is really good - six big shrimp, lots of broccoli, and about two pounds of rice. It will feed you for days. My newest obsession (transplanted from NYC) is veggie dumplings. We're slowly working our way through the veggie dumplings in Syracuse. So far, this place is the best. Eight big dumplings that aren't too doughy. You get some nice sauce with them - plus, a reusable container. When I'm too tired to cook, you can bet that dumplings from this place are on their way. read more

This place is a great specimen of a Chinese food take out place with 2 tables available. We actually ate at the restaurant. The food was fantastic. We got vegetable lo mien and a bean curd dish. Both were really super. The vegetable egg rolls were less good - under-cooked and relatively flavorless. Seems like a fluke tho given how good the entrees were. Initially the restaurant seemed to be staffed exclusively by 2 children at 11pm at night. However upon leaving we discovered that there was in-fact an adult in the back cooking the food. read more

Over the past 2 years I have ordered from this place a way more than a few times and it's always been amazing!! Food is always amazing, delivery or pick up. The people who own/run this place are always pleasant and easy to work with. I have NEVER had an order come wrong/cold or other than exactly what I ordered! They've never even forget chopsticks!! If I could give them more than 5 stars I would!! read more

Fast, fantastic food and very happy with the service. Ordered: Chicken and brocc, hunan beef, cheese rangoon and sesame chicken. Amazing!!!! We placed the order online and the food was delivered within the hour. They even called to confirm. Love it and will re-order very soon :) read more

I've been going to New Garden for over 7 years now. It's hit or miss quality-wise. It seems to be under new ownership, maybe a new cook? Today I ordered a quart of sweet and sour chicken and a shrimp roll. The chicken is ok, but somewhat soggy and not crisp. The quality of the chicken inside is good though. The white rice is tender and moist- they never mess the white rice up. I order take out so I don't deal with delivery, the food is quick, faster than Mc'ds, and it is always hot. The service is great too, they are always friendly and they remember me. Last time I had fried rice it was not so great, they seemed to change this, it is yellow in color now, not many veggies in it. This place is the best bet for Chinese in the Syracuse University area IMO. read more

New Garden - Quart of sweet and sour chicken and white rice. No spillage from containers, they support the bag with a flat piece of cardboard - Chinese Near Me - Syracuse, New York

My husband and I ordered takeout from New Garden and it was honestly pretty good! The delivery didn't take too long, and our food was tasty and in large enough portions to keep half for a second meal the next day. I got the orange chicken and my only complaint is that there were a few too many hot peppers in the sauce for my liking. Other than that, the egg roll, full meal, and rice were solidly yummy. read more

Wonderfu food and service and delivery is awesome great priced food I would recommend this restaurant to any one I know it's amazing can't say enough read more

If I could give this place an 11/5 stars I would. Their dumplings are IMMACULATE. Perfectly crafted, best filling, best dumpling outside, either the best homemade dipping sauce. I order a couple times a week and am NEVER disappointed. Looks a little ratchet on the outside, but believe me when I say they make the BEST dumplings you will ever have. (Signed by a dumpling enthusiast who has tried MANY dumplings around the area and these are by FAR the best) much love for new garden dumplings read more

While the food is sometimes passable, New Gardens consistently gets take-out orders wrong, and underestimate the time it will take them to deliver it. One time when I received the wrong item, I called and they said they would bring me the correct item. Then they called back and said that the cook had said he made the correct thing and they would not be bringing me anything. I gave them one more chance after this incident, but they gave us the wrong drinks (after an hour long wait for delivery). We will not be ordering from them again. read more

My favorite chinese place by far! They usually deliver within fifteen minutes of my ordering. And it's always delicious. I love the pork fried rice combo and cheese wontons especially. Also pretty cheap. read more

After several years in the neighborhood, and hundreds of orders, I feel like I'm experienced enough to offer a well-rounded review of the local Chinese options. I personally rank Westcott-area Chinese restaurants like so: 1) New Garden, especially if delivery time is an issue for you. They are quick. 2) Mr. Stirfry, especially if you're ordering noodles. Best noodles in the area. 3) H.K. Takeout. Consistently good food, well-run, and I like that. 4) All the rest. Lee's, Oriental Kitchen, Number 1, etc. No stand-outs in this crowd. So, with that in mind, New Garden gets 5 stars. read more

New Garden is my go-to Chinese takeout restaurant in Syracuse. Their service is fast, their food is consistent, and ordering from grubhub couldn't be easier. I like the steamed dumplings and cheese wontons. Not much of a sit in place, but a great takeout/delivery (fast fast delivery!!) option. read more

Food was ok. Kinda bland. The rice tasted awful and came out of some industrial bin. It was cold and had a horrible flavor. The worst part was how disgusting this place was. Bugs and spiderwebs everywhere. The place hasn't been cleaned in who knows how many years. Definitely lost my appetite and won't be back. read more

Thanks to being able to be ordered through Yelp, this has become my go-to Chinese takeout place in Syracuse. The pork-fried rice that comes with almost all of their dishes is not underseasoned yet not too greasy and there's a pretty good variety of food, including some Chinatown-style dishes like the roast duck and salt-and-pepper squid. Delivery is relatively quick and don't foresee myself not ordering from here as long as I'm here. read more

While the food here is sometimes passable the service at this restaurant is atrocious. I placed a delivery order for one thing, received another and was told to go to the restaurant if I wanted to exchange it after being told by the management that, the mistaken order was what I ordered. The women on the phone was also not fond of talking about the mistake that was made on her behalf and instead thought it would be more appropriate to hang up on me, twice. This place is a sorry excuse for a business and I wouldn't recommend it to even the most tasteless slob. read more

We are passing through town and ordered for delivery. We got quite a lot as we were quite hungry. Everything was absolutely beautiful and very enjoyable!!! Delivery was also good and came right to the door of our motel room, which did not expect. We had the dumpling, veggie spring rolls, cheese wantons, sesame chicken, sweet and sour chicken and the Singapore noodles. The prices were very good we thought and had plenty for the two of us. We would definitely eat from here again! read more

Pretty decent Chinese food. Three stars for the fact that no other Chinese place charges me extra for wanting veggie egg rolls. The lady pretty much yelled at me and told me I need to pay an extra $2 or I can get 5 spring rolls. I did the math. And I'm over paying for this, but it's whatever. Just won't order veggie rolls from here anymore. read more

I m biased to this restaurant. I used to go to SU for 2 yrs before I moved to California for my internship. This is one of the places that my friends and I used to frequent every other day. The owner/chef and the chef's son (who takes the orders) knows us very well. He knows what I order (mostly veggie fried rice with extra eggs/ chow fun - thin noodles/ vegetable chopsuey). This is a very busy being in univ. town and they food comes out very quickly. They have one of the best hot sauces I have ever had. I simply am not able to find better chinese places in CA and I definitely miss New Garden's food. read more

I love this place even though they are short on the phone and forget certain details sometimes. My favorites include the pork fried rice and the Mongolian beef. I also love the ho fun! read more

New Garden is an amazing Asian Food delivery Restaurant that has some of the best delivery service that you will ever imagine! They are always precise with time or faster than you'd think! Food is always hot and good flavor! read more

I've had New Gardens many times in the past three years, and it's been a mixed experience. The Good: -The vegetable dumplings -The lunch specials (good value, you can get two meals from them) -Moo-shu vegetables The Ok: -The Tofu dishes (usually bland, but not bad) The Bad: -Egg Foo Young -Cold Sesame Noodles (the sauce tastes almost identical to Jif peanut butter) -The names of the tofu dishes (what they call "Szechuan-style Tofu" has deep-fried tofu, not soft tofu like the dish with the same name at China Road and many other restaurants. Only the Ma Po Tofu has soft tofu) Customer service is also a mix. They're tolerable on the phone. Delivery is usually fast, but one time it took about an hour and a half for the food to arrive; I live less than a mile away, and it was a typical weekday evening. No apology or anything. A small quibble: you can get a free drink, when you purchase a sufficiently large order; they're often out of the drink you pick (online) and just give you a completely random one. read more

I ordered at 8:30 .. it is now 10:01 .. called twice to check in, was met with some sass. I was told the food was "on its way" (I live 5 minutes from the place by car, according to Google Maps). I asked for a discount and this is the response: "No discount, sorry, bye". Still waiting lol. read more

Worst food ever an worst customer service they dont speak English an food was horrible an they messed up my orders multiple times dont order from here . they won't refund money . read more

I've ordered from New Garden for years now. I've strayed a few times and regretted it as New Garden is very consistent with their quality and timeliness of delivery. Will be ordering next weekend as well. read more

I do not usually write reviews, but after my experience I felt that it was necessary. I have never, ever, received such horrible customer service. I called to place an order for delivery and had questions about some of the menu items. I was having a hard time understanding some of the things the workers was saying so I was asking for clarification so that my order would be correct. After literally 2-3 minutes tops on the phone , the employee began to get very noticeably annoyed. At this point I asked her " what is the problem?" She screams ( and I'm serious when I say she screamed ) and said " I BEEN ON THE PHONE WITH YOU TEN MINUTES FOR ONE ORDER!" It had not been ten minutes at all but even if it had why would you speak to a customer like that?? I proceeded to tell her that there was no need to talk to me like that, she was very rude, and that I would never be ordering from them. To this statement she responded " SO , I DONT CARE!" . I was then hung up on read more

i use to like the food here. however recently the quality of service and food has gone down. also i found a piece of metal in my sesame chicken !! so i will never go here again. nor will i recommend it to anyone. read more