Somehow, even after living in Arizona for the last 8 years, I have never had to replace a windshield due to rock chips or cracks. However, after hearing people's horror stories about their windshields cracking and the rocks on the freeways, last year, I finally added "full glass" to my insurance policy after buying a Lexus with low ground clearance. Luckily, I did so just in time. Long story short, I ended up needing a new windshield and was referred to Mr. Glassworks by Manny at Masters of Tint. Manny and his team had done such an excellent job so I figured he would only refer the best, as well. And he sure did.
Mike and his team at Mr. Glassworks went way above my expectations. Not only on a professional level but also on a personal level. They were all very open to me watching them work, as I was truly intrigued, and were willing to explain what they were doing. Because in the beginning, it was made very clear that this wasn't just a basic windshield swap out.
Some of the safety features in my model Lexus use a camera in the rear-view mirror that needs to be recalibrated each time the windshield is replaced. When I originally purchased the car from a Lexus dealership, the dealership agreed to send someone to my house to replace the windshield for me because it was pretty beat up. Both Progressive and Mr. Glassworks confirmed that it was largely impossible for that installer to have correctly calibrated the camera when he installed the glass at my house. Normally, Mr. Glassworks can and will do mobile work but in this case, I did go into the shop to get the proper job done.
I'm grateful for Mike and his team for taking the time to properly install my windshield, calibrate the camera and share some insight on how it all works. Thanks again, all. read more