Had total pipe replacement last year, I was thinking and showed pictures of a complete job only to…read morefind out the $3,800 down the drain My tub was not even connected $3,800 running directly into my crawl space Please check behind people, they came back to fi i, but I had to pay someone to dry up a year of water now praying no foundation problems HVAC has to come now and fix the damage to vent wrap, more money for neglect although my overflow valve in tub not working At this point I don't even want them back out I asked them why would you leave all those broken pipes and still not connected what was needed his response was sometimes they just lazy I paid money for Y'all lazy job and still paying out more money because yall lazy wow Sad and disappointed

Very unprofessional business, communication horrible, call back never happened from owner, rude…read moreemployee who only shows up to inspect the work but needs to do more work and less running his mouth to me, what was a one day job turned into two days because of communication errors, and the list goes on and on but we will definitely NOT be using this company again.

Expensive, but outstanding in EVERY respect…read more.. Detected a slight water leak in one toilet, decided to replace both toilets since a plumber would have to come out anyway. Self-purchased the two toilets at Lowe's and used their installer, thinking this is a simple job, a 3rd party contractor from Lowe's should be able to handle it. Bad idea. The installer from Lowe's was incompetent, and (almost certainly) damaged at least one, if not both flanges. Told Lowe's to go home... Found Cassell here on Yelp. Long story short; from initial call-out to complete resolution, less than 48 hours from start to finish, the plumber they sent out, a cat named Greg R., was exceptionally good. Thoroughly explained everything, showed me exactly what he was doing every step of the way, super-clean, highly professional. Could not possibly have had a better experience (except for the price, but considering they ran circles around Lowe's, it was worth it...) Don't use Lowe's, they're a slow-motion train wreck. Go with Cassell Bros. - ask for Greg R.!

Salesmen dressed up as blue collar workers. Inquired about a water heater issue and their first…read moresuggestion after a quick inspection (eyes only) was to spend $9000 on a tankless replacement.

I had a clogged main line on my house and rather than find the clean out on the main line in the…read moreyard the on call plumber (Saturday) ripped out two of our toilets causing damage to the flanges so he could access and temporarily clean out the clog. (Over $800) Then they returned on the next Monday to repair the damaged toilet flanges and reinstall the toilets after cutting a hole in my living room ceiling. That they did not repair. At the end of the day they gave me a bill for $1300 for reinstalling the toilets they had ripped out. And the pipe was still not cleaned so it was going to cost an additional $1900 to new clean outs and snake the pipe. this is insane. Do not hire.

I wouldn't trust anyone but Maxwell's Plumbing and Drain. Kind, courteous and professional. We're a…read morerepeat customer and highly recommend this local business. You can trust Maxwell's to treat you right. Don Belisle Evans GA

I'm changing my review…read more Even though an air conditioner was installed and working for the past few months. The owner has never given me a written guarantee that his services and parts are covered. Verbally he said 20 years, however, with several calls in. I still haven't seen anything. I also hear there isn't a storefront but run their business out of their home. I'm going to try and get their guarantee in writing. Otherwise. Into ably won't do business with them again. A little shady.

I had a new unit installed. They did a great job and I'm completely satisfied with their work.read more

We cannot thank Daniel, Kenny and Brian enough for going above and beyond when replacing our…read moreductwork under the home. They were very professional, personable, courteous and quick about getting the job done. They even waited till the last minute before cutting the AC unit off so It did not get so warm in the house while they were replacing everything. They also managed to get it done in one day when we were told it would take two days by a few other companies. One of the best experiences we have had with a business ... From getting the quote, setting appt to the completion of the job. Also, much more affordable versus the other companies we had quote. I highly recommend!

Had a routine maintenance check done. Called and they were able to come out same day. Technician…read morearrived within the hour time window and was friendly and professional. Payment taken at time of service was easy. Receipt and write up of service was promptly delivered to my email. I would highly recommend this company for any of yours service needs.

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

The owner came out about to repair my water heater (30 miles from Aiken), after hours, even though…read moreI was okay until next day. No extra after-hours charge. He is kind, and he wanted it right. I need a plumber now, and they are who I will be calling! This was about 10 yrs ago, and I will always call them first!

I had the main water line break in my yard. It was the weekend in the evening and I attempted to…read morecontact several plumbers in the area. Even though they all claim emergency service, Bradley was the only ones to answer my call. They sent out a team first thing in the morning and had my water line fixed in less than 30 minutes. One thing that concerned me was that when I asked how much I owed the guys who fixed my pipe said the office would bill me. I was expecting a large bill but was surprised by a reasonable cost of little more than a hundred dollars. Overall, Bradley provided quick and quality work for a reasonable price. I would definitely use them again.

James and Zake showed up early on a very cold windy day .Went right to work hand digging a ditch…read moreand putting conduct in ran wire though the attic and conduct to a work shop. Hook into two boxes great professionals all the way fast and done right ! Great guys to watch work and have around for a day Dave Evans GA

They are a terrific team! They installed a dryer plug for me and I can dry my clothes now, They…read moreinstalled a doorbell for me and I can hear it in back of my house! Very satisfied with the service!