I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

We had plumbing problems and called this company. Mainly we heard their commercial. They were quick…read moreto respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

I am 2 star due to cost.Be ware i had them to come out to replace outside faucet that was leaking…read moreat the elbow was rusted.I had a video of the leak.he didn't have to trouble shoot.It took about 20 minutes to take the elbow and old faucet off.The faucet he put on was the cheapest you can purchase at the big box stores about$12.00 total i was charged $323.00.I was told it included a service fee of $75.00.My point is if you don't come out for service, how can you do the work.Other plumbing co.waive the service fee,if you have the work done.Good Bye Universal last call.TOO HIGH

A bit expensive since I had done much of the work already. However, they did a good job.read more

Great service, great communication. Pictures were taken of problems found and solutions were…read moreexplained. The owner of this company is honest and trustworthy.

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.

Update- Called Handyman and inquired about the Pella lock replacement part that was ordered. Told…read moreit finally became available and that the technician Jimmy B, would be available Wednesday between 2-3 pm which was fine. Got a call from Jimmy Wednesday morning asking if he could come over earlier. No problem! Come on over! Jimmy arrives at 12:20, and removes the temporary lock, and after some adjustment procedure on the new lock, it was installed. Door now locks perfectly, and is back in the original looking condition. The original estimated labor charge was now paid. The process of fixing the Pella French door took longer than expected, only because of getting the needed replacement parts. I don't hold that against Handyman as it was beyond their control. The work done by Jimmy B was first class and yes I would recommend Handyman to those who require that type of service.

After the successful appliance install, I hired them for ceiling painting and repair. Today,…read more6-23-26 marked the end of the third week for what was estimated to be a three day job. My first floor is covered in ceiling dust and the company has ghosted me. I called them last Friday and they said they would sent someone out a 2 PM. He didn't show and no one has notified me since. I consider the job abandoned and have hired someone else.

We have used McNeil a multitude of times on several homes. They are very knowledgeable and…read moreprofessional. No nonsense. They communicate the issue clearly and complete the job timely. Pricing is less than the average plumber. I believe this is because they fix your problem in much less time than their competitors. We will be continuing to use them in the years to come!!! Our recent project was the installation of a GENERAC back up system. They did a great job!!

Wow. We called McNeill Plumbing and they were at our home within 2 1/2 hours. Plumbing issue…read moreresolved! The technicians were courteous, professional and genuinely cared.

Plumber, Mark, came out and was very professional (I'd give him more than 5 stars, if possible). He…read moredid a great job, and showed care/respect for my property, vacuumed up any debris left from his work. The issue was fixed thanks to Mark. On the other hand, the admin in the Hardy Plumbing office was extremely rude and she knows nothing about good customer service. She doesn't even need to be asking phones and being this company's first impression - awful!!

If you're looking for detailed, quality work, this is NOT the place…read more We purchased a new home through KeyStone, and they use Hardy Plumbing. Hardy Plumbing came out to reinstall our toilet after repairs were made to the flooring, and this is how they left it. Now, I have to have the boards around the toilet replaced because the workmanship left them looking like someone had finger-painted around the toilet and applied gel to the caps. I called to explain the situation and specifically requested that a different technician handle the reinstall after the next repair. Given the quality of the work the first time, I don't feel comfortable having the same technician return. Unfortunately, I felt completely brushed off. The representative seemed more interested in getting me off the phone than addressing my concerns. I could do a better caulking job. It looks terrible.

Found a water leak that baffles other pros This was 5 years ago. Not only a plumber but also a…read moremaster electrician. A very professional and all around nice guy.

Responsive, punctual, reliable, knowledgeable, professional, trustworthy. Charlie was the first to…read morerespond. I really expected there to be a long wait for an appointment but he was scheduled within days and was able to quote and complete the job same day. I needed a 20 amp dedicated circuit for a home based 15 needle embroidery machine and really didn't want to pay an electrical so got some "advice" and concluded we could put a 20 amp circuit in place of the 15 amp. Three months in, I noticed that my lights were flickering in the home office whenever I fired up the machine or plugged an iron in. I did a quick internet search for possible reasons and quickly determined that I likely had a fire risk so I went to my trusted Yelp to find an electrician. Sure enough my hunch was right. We had Help!! put in a true dedicated 20 amp. No more flickering. While we had him we decided that lightening strikes near the house were too close for comfort and we have way too many electronics and energy electric car plugged in so we had him install a whole house surge protector. Very reasonable. Will definitely use again and highly recommend!

Communicative, skilled, on time and reasonable all come to mind when evaluating today's pressure…read moreregular replacement. Chris was familiar with the property, as he had done work for the previous owner, and in addition to replacing the regulator today took the time to point out the location of several other key plumbing system components. Additionally, Chris was quick to provide a quote for other plumbing work needed. As already mentioned above, pricing was very fair; will use Connor Plumbing for future needs in the Evans area for sure.

Chris was God send! I will use no one else from now on. I had two real problems in my bathroom…read more Two other plumbers tried to fix them but just made it worse and charged me. He is my go-to permanent plumber from now on. He is a Licensed Master Plumber, extremely knowledgeable, and explains things very well. There are not enough great positive adjectives to explain him. Wish I had known to call him first. I highly recommend him! Janie Moxley

Budget Sewer provided an immediate response however, heavy work load. I much appreciated same day…read moreresponse.

I tried to make to make two appointments with them. They said a dispactcher will contact me and to…read morewait for them to call, but they never did. If you don't want to do the job at least let me know. Its really indecent.