I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.

Our hot water heater that is located in the crawl space of our house decided to spring a leak…read more Unfortunately it wasn't discovered until there was about 6 inches of water in the area around the heater. I called Kimball's and someone came in about a half hour ! James and Taylor ended up going into the crawl space and set up a pump to move the water out. The next day they came back and installed a new water heater. Both guys were very professional and friendly . Thank you Kimball' Plumbing and Thank you again James and Taylor.

Three technicians arrived about an hour after I called, so they get an excellent rating on response…read moretime. They performed almost all of the requested service. There are still two pot lights in the kitchen that do not turn on or off, but they performed well in repairing the light switch boxes, repairing the outlet in the basement and, most of all, installing brand new smoke detectors throughout the house. The price was fair for the value received. The one-star reduction is for the two kitchen lights still not working.

A bit expensive since I had done much of the work already. However, they did a good job.read more

Great service, great communication. Pictures were taken of problems found and solutions were…read moreexplained. The owner of this company is honest and trustworthy.

The owner came out about to repair my water heater (30 miles from Aiken), after hours, even though…read moreI was okay until next day. No extra after-hours charge. He is kind, and he wanted it right. I need a plumber now, and they are who I will be calling! This was about 10 yrs ago, and I will always call them first!

I had the main water line break in my yard. It was the weekend in the evening and I attempted to…read morecontact several plumbers in the area. Even though they all claim emergency service, Bradley was the only ones to answer my call. They sent out a team first thing in the morning and had my water line fixed in less than 30 minutes. One thing that concerned me was that when I asked how much I owed the guys who fixed my pipe said the office would bill me. I was expecting a large bill but was surprised by a reasonable cost of little more than a hundred dollars. Overall, Bradley provided quick and quality work for a reasonable price. I would definitely use them again.

Very disappointed. He came out to do a septic tank inspection and pump it if needed for a house I…read morewas buying. After 30 minutes of poking around he charged me over $100 because he drove from Aiken to Belvedere and never found the tank to inspect it. How do you call yourself a septic tank guy when you can't even find the tank. Do yourself a favor and call someone else.

Mr Anderson came out to pump my septic tank. He was very nice, knowledgeable and very good at what…read morehe does. I would recommend them for septic work.

Awesome job that @Blake Craig did this past Sunday! He installed my new kitchen sink faucet and…read morewas very expedient!!!!

$150.00/hr travel charge $400.00 to replace the guts in a…read moretoilet and shut off valve. BEWARE! Will not give you bill on site. Mails weeks later. I can see why! This plumber is charging $150/hr and $150/hr travel (OUTRAGEOUS)

I have used John Wade plumbing for years and my father before me. John will respond to emergencies…read moreand he's knowledgeable. His pricing is fair for the outstanding service rendered. John stays up to date on the plumbing codes and once he's done you will not have to call him back to correct anything that he's worked on for you. John is especially good with the older more historic homes around Aiken, but can work just as well on the more modern homes around town. You can trust John to do the job right!