Friendly communication and prompt service to our septic system. We needed a pump out and they…read moreworked with my schedule to get it done.

(Lengthy review incoming- but I'm elite for a reason!) We've had one of those years where all the…read morebig expense items happen- car accidents, ER visits, car problems, and eventually septic issues. We weren't aware when we purchased our house that it was on septic (happens with an as-is purchase) and found out after doing a good bit of landscaping. We decided to leave the tank be until something happened and sure enough a few months later after some heavy rain we found the original concrete tank had started collapsing in on itself forming a small sinkhole (aka toddler death trap in my toddler's favorite place to play). In a tizzy we called multiple septic companies to get an idea of how long it would last before the whole system failed and to get quotes on replacing the tank and drain field. Sandhills were some of the first to come out that same day to look at it. Other companies couldn't come by for another day or two. From the start I appreciated their quick response to help calm nerves when other companies weren't as rushed to help. I did end up getting quotes from 3-4 other main companies around and ultimately we went with Sandhills for a few reasons but the biggest one was they were the only ones who were willing to work around our wild garden situation and try their best not to kill things. The other companies were a lot less willing to work with us on that and also were very pushy about doing things "their way", which just didn't allow for much as far as saving our plants went. The quote we got from Sandhills was a little higher than the other companies but we chose them for their willingness to work around plants and their professionalism. They weren't able to fit us in for about 3 weeks, which stressed me out with a septic tank on the fritz and company visiting us and a toddler all while being pregnant, but thankfully the tank lasted and we didn't have to resort to another company. I do think they'd have done their best to move us up if the system totally failed but they are also busy so it just worked out in the end and I'm thankful for that. Rodney and Deshon were very nice and worked hard during the two days it took to replace the septic tank and redo all the drain field, and also demolish the old tank so it wouldn't be a sinkhole anymore. He even had his son out working (summer job I guess!) which sped things up. A few things were unexpected for them like a lot of groundwater filling the hole before placing the tank but my toddler and I were out there watching a lot of the work (excavators are pretty cool, and I'm a soil scientist who loves to see some redox features) and at no point did I hear any complaining about that delaying them or the heat or anything. I've worked manual labor jobs before and am prone to complaining about things like that so I noticed and appreciated that. They also didn't up the final cost due to those delays and I thought that was a possibility; given our year I'm thankful they didn't! Overall I can't recommend them enough and am very glad the stars aligned for us to hire them. Nearly all plants survived the chaos and I am finally not stressed out about our septic tank.

Very professional when they came out and explained everything that they were to service. Very…read morereasonable priced.

Needed help and it was getting late in the day. Mike dispatched out a crew. The crew was…read moreprofessional and very attentive to preserving my yard while pumping out my tank. The staff was very honest and and patient explaining options and next steps if needed. Will use them for scheduled maintenance in the future. 5 stars

Call Addies Rick came out that afternoon looked the job over Gave me a reasonable price. Saying he…read morecould start after utilities were marked. They were prompt and started the following day. I will gladly recommend Addies

Do not use Addie's unless you plan to do some of the work.. My septic tank was left uncovered and…read morewaste streaked across my patio. I called and left a message for the owner who lacks the fortitude to call back.

We have used McNeil a multitude of times on several homes. They are very knowledgeable and…read moreprofessional. No nonsense. They communicate the issue clearly and complete the job timely. Pricing is less than the average plumber. I believe this is because they fix your problem in much less time than their competitors. We will be continuing to use them in the years to come!!! Our recent project was the installation of a GENERAC back up system. They did a great job!!

Wow. We called McNeill Plumbing and they were at our home within 2 1/2 hours. Plumbing issue…read moreresolved! The technicians were courteous, professional and genuinely cared.

Very disappointed. He came out to do a septic tank inspection and pump it if needed for a house I…read morewas buying. After 30 minutes of poking around he charged me over $100 because he drove from Aiken to Belvedere and never found the tank to inspect it. How do you call yourself a septic tank guy when you can't even find the tank. Do yourself a favor and call someone else.

Mr Anderson came out to pump my septic tank. He was very nice, knowledgeable and very good at what…read morehe does. I would recommend them for septic work.

I called WSD and asked them to repair busted pipes and repair and re-route some other piping. They…read morecame out and fixed what they understood was wrong. I explained my disappointment that everything was not completed. They replied that this was not acceptable and not only sent out an on call rep but sent a crew out the very next morning and went above and beyond. I am extremely happy and impressed. Excellent, complete, quality work done by WSD.

From the owner: Professional Plumbing Services Since 1969…read more Williams Sewer & Drain, Inc. is a family-owned plumbing company in Thomson, Georgia, serving the CSRA for more than four decades. From repairing pipes to installing septic tanks and grease trap pumping, we take every job seriously and are proud of our versatility. Our company currently rents, leases, and services portable restrooms for construction sites and special events. All of our services are available 24 hours a day every day of the week with quick emergency response times such as 24-hour emergency drain cleaning services.