I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

Found a water leak that baffles other pros This was 5 years ago. Not only a plumber but also a…read moremaster electrician. A very professional and all around nice guy.

Responsive, punctual, reliable, knowledgeable, professional, trustworthy. Charlie was the first to…read morerespond. I really expected there to be a long wait for an appointment but he was scheduled within days and was able to quote and complete the job same day. I needed a 20 amp dedicated circuit for a home based 15 needle embroidery machine and really didn't want to pay an electrical so got some "advice" and concluded we could put a 20 amp circuit in place of the 15 amp. Three months in, I noticed that my lights were flickering in the home office whenever I fired up the machine or plugged an iron in. I did a quick internet search for possible reasons and quickly determined that I likely had a fire risk so I went to my trusted Yelp to find an electrician. Sure enough my hunch was right. We had Help!! put in a true dedicated 20 amp. No more flickering. While we had him we decided that lightening strikes near the house were too close for comfort and we have way too many electronics and energy electric car plugged in so we had him install a whole house surge protector. Very reasonable. Will definitely use again and highly recommend!

We have used McNeil a multitude of times on several homes. They are very knowledgeable and…read moreprofessional. No nonsense. They communicate the issue clearly and complete the job timely. Pricing is less than the average plumber. I believe this is because they fix your problem in much less time than their competitors. We will be continuing to use them in the years to come!!! Our recent project was the installation of a GENERAC back up system. They did a great job!!

Wow. We called McNeill Plumbing and they were at our home within 2 1/2 hours. Plumbing issue…read moreresolved! The technicians were courteous, professional and genuinely cared.

Very disappointed. He came out to do a septic tank inspection and pump it if needed for a house I…read morewas buying. After 30 minutes of poking around he charged me over $100 because he drove from Aiken to Belvedere and never found the tank to inspect it. How do you call yourself a septic tank guy when you can't even find the tank. Do yourself a favor and call someone else.

Mr Anderson came out to pump my septic tank. He was very nice, knowledgeable and very good at what…read morehe does. I would recommend them for septic work.

$150.00/hr travel charge $400.00 to replace the guts in a…read moretoilet and shut off valve. BEWARE! Will not give you bill on site. Mails weeks later. I can see why! This plumber is charging $150/hr and $150/hr travel (OUTRAGEOUS)

I have used John Wade plumbing for years and my father before me. John will respond to emergencies…read moreand he's knowledgeable. His pricing is fair for the outstanding service rendered. John stays up to date on the plumbing codes and once he's done you will not have to call him back to correct anything that he's worked on for you. John is especially good with the older more historic homes around Aiken, but can work just as well on the more modern homes around town. You can trust John to do the job right!

A bit expensive since I had done much of the work already. However, they did a good job.read more

Great service, great communication. Pictures were taken of problems found and solutions were…read moreexplained. The owner of this company is honest and trustworthy.

Morgan was great he was very friendly and did excellent work getting a new water heater installed…read more Great price as well!

Excellent customer service and support finding the residential water service line and installation…read moreof the shut off valve in case I have to turn off the water service entering the residence.

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.

We lost our remote garage power. Called Southern and they had John out there the next day. Quickly…read morediagnosed that we had lost our neutral on the 220V panel. Got a prompt estimate later that day. Pulled the trigger and they started the next day! John put alot of thought into how to run the new wires without tearing into the house. They had to run a conduit through our tight crawl space and one across our driveway. Watched the whole process, High quality materials and nose to the grindstone work in late July heat! Highly recommend. (Used them befor to wire our hot tub which was also top notch). A little expensive but you get quality and a responsible company.

Broke my main water line for house on a Friday mid morning !! Called 4 different companies Southern…read morePlumbings' receptionist was the 5th and she was extremely compassionate, understanding, helpful and expedited my work order to the next available tech. The tech arrived within 2hrs of initial phone call. He was extremely professional, courteous, knowledgeable, thorough, efficient, and proficient!! THANK YOU!!!!!

Excellent master plumber, good quality work, attention to detail, very easy to work withread more

Great service when I had a leak with my water box. The plumber, Winston was very knowledgeable,…read morerespectful and took care off the problem promptly! I would highly recommend Cooper's plumbing for any of your plumbing needs!