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Key Comfort Solutions

5.0 (1 review)
Open • Open 24 hours

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Response time

2 hours

Response rate

100%

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Services - Key Comfort Solutions

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Ask the Community - Key Comfort Solutions

Connells Heating and Air

Connells Heating and Air

2.7
(6 reviews)

Very disappointed in the way we were treated by the office when we were a little late in paying our…read moreinvoice. It was completely uncalled for. The rude messages we received from the secretary was unlike anything we have ever experienced. If you are looking for a business that respects the customer then keep looking because this business is not it. Clarification: The service was provided on 12/17/24 by your business. We were contacted by Angela with rude messages regarding payment on 12/20/24. We paid the invoice a few days later as we were traveling. Then on 1/2/25 the unit that we paid the service for stopped working again and I had to call you back. I called your company this past week regarding a question I had. Angela hung up on me and then I called back and she didn't answer. I left a voicemail but never heard back. I also sent an email and have NOT received a response. If that is not unprofessional behavior then I don't know what is!!

Connell's had previously installed my new central air system and they were terrific. I previously…read morehad called for a maintenance appointment that was scheduled for 1 p.m. The worker showed up at 10:30 am. 2 and a half hours early when the appointment had been scheduled at this time due to availability issues. They would not come back the same day and I was told that they could not schedule me until 9 days later. When on the phone I was told that they only do appointments in the morning time because emergencies to precedence in the afternoons. I was also berated by them telling me I needed to be more available and that I needed to cater to them even though their company is said to be open until 10 p.m. I was very disappointed with how I was treated this time around and I refuse to work with them or refer them to any friends in the future.

Key Comfort Solutions - hvac - Updated July 2026

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