This septic service is great pricing and the guys are awesome. I recommend this service if you need…read moreyour tank pumped.

We called to have our tank pumped as a preventative service. Clark's was responsive to our…read morerequest, scheduled an appointment and arrived promptly. The service people were polite, professional, and kept me abreast of what was being done, and how to continue to keep our tank in good working order. You can barely tell they were here because the located the tank access immediately and cleaned up after themselves! Would strongly recommend their service.

Budget Sewer provided an immediate response however, heavy work load. I much appreciated same day…read moreresponse.

I tried to make to make two appointments with them. They said a dispactcher will contact me and to…read morewait for them to call, but they never did. If you don't want to do the job at least let me know. Its really indecent.

What a great job!! Called yesterday, scheduled for 7AM this morning, called before coming, on time…read moreand done in 45 minutes. Both team members had great personalities!! Will use them again and recommend them without any reservation!

From the owner: Family Owned and Operated Business Since 1971 - Burnley Sanitary Sewer & Drain Service has the…read moreknow-how you're looking for to get the job done correctly the first time. Unlike other plumbing and sewer technicians, we have the appropriate tools and sufficient hose to the job with out damage to your yard. We offer free estimates to all of our clients; we want to makes sure that we are always on the same page when it comes to the details about pricing and the estimated time it will take to complete the job.

Very professional when they came out and explained everything that they were to service. Very…read morereasonable priced.

Needed help and it was getting late in the day. Mike dispatched out a crew. The crew was…read moreprofessional and very attentive to preserving my yard while pumping out my tank. The staff was very honest and and patient explaining options and next steps if needed. Will use them for scheduled maintenance in the future. 5 stars

Friendly communication and prompt service to our septic system. We needed a pump out and they…read moreworked with my schedule to get it done.

(Lengthy review incoming- but I'm elite for a reason!) We've had one of those years where all the…read morebig expense items happen- car accidents, ER visits, car problems, and eventually septic issues. We weren't aware when we purchased our house that it was on septic (happens with an as-is purchase) and found out after doing a good bit of landscaping. We decided to leave the tank be until something happened and sure enough a few months later after some heavy rain we found the original concrete tank had started collapsing in on itself forming a small sinkhole (aka toddler death trap in my toddler's favorite place to play). In a tizzy we called multiple septic companies to get an idea of how long it would last before the whole system failed and to get quotes on replacing the tank and drain field. Sandhills were some of the first to come out that same day to look at it. Other companies couldn't come by for another day or two. From the start I appreciated their quick response to help calm nerves when other companies weren't as rushed to help. I did end up getting quotes from 3-4 other main companies around and ultimately we went with Sandhills for a few reasons but the biggest one was they were the only ones who were willing to work around our wild garden situation and try their best not to kill things. The other companies were a lot less willing to work with us on that and also were very pushy about doing things "their way", which just didn't allow for much as far as saving our plants went. The quote we got from Sandhills was a little higher than the other companies but we chose them for their willingness to work around plants and their professionalism. They weren't able to fit us in for about 3 weeks, which stressed me out with a septic tank on the fritz and company visiting us and a toddler all while being pregnant, but thankfully the tank lasted and we didn't have to resort to another company. I do think they'd have done their best to move us up if the system totally failed but they are also busy so it just worked out in the end and I'm thankful for that. Rodney and Deshon were very nice and worked hard during the two days it took to replace the septic tank and redo all the drain field, and also demolish the old tank so it wouldn't be a sinkhole anymore. He even had his son out working (summer job I guess!) which sped things up. A few things were unexpected for them like a lot of groundwater filling the hole before placing the tank but my toddler and I were out there watching a lot of the work (excavators are pretty cool, and I'm a soil scientist who loves to see some redox features) and at no point did I hear any complaining about that delaying them or the heat or anything. I've worked manual labor jobs before and am prone to complaining about things like that so I noticed and appreciated that. They also didn't up the final cost due to those delays and I thought that was a possibility; given our year I'm thankful they didn't! Overall I can't recommend them enough and am very glad the stars aligned for us to hire them. Nearly all plants survived the chaos and I am finally not stressed out about our septic tank.

I did not have work performed by them. I tried to schedule a septic tank inspection for a home I am…read morepurchasing, and they were not helpful. The person who answered the phone was rude and made it extremely difficult to schedule this inspection. I will be taking my business elsewhere.

Awesome, thorough service by Antonio and his crew. Every step of the way he consulted me and…read moreadvised me of what actions were being taken and why, giving me the opportunity to evaluate and process the need. Price naturally included a few of the add-ons due to having a lower septic lid and a filter - but that was not a deal breaker given they noted those possibilities before setting my appointment. Apparently, it is difficult to find Septic companies that operate with such integrity and I am glad we chose them.

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!