I didn't think to lea be a review the first time I called them. Before. After being in Aiken for 19 years, it was next to impossible to find someone to do work on anything or requiring $100 or more just got an estimate. I got really taken by the blue truck, BF. But, this is for Affordable. First time I called them, they were the only ones who did not charge for an estimate. They came at the time agreed, arriving in two clean and professional trucks. Two young men, brothers did the work and, to me, the first charge was very fair. Then I scheduled them to come back another day to deal a toilet that was leaking from underneath. They spent more time on the first job, but to put a new seal and reset the toilet was right at 375. That may be what that job costs, but I thought it was a bit much. BUT with the difficulty finding anyone and with another blue truck ripping me off twice, I decided I would use Affordable, because of the ckeankiness, the politeness and professor Shane and his brother. But, I should have read the reviews. There is one, and she is dead in about NO SHOW.
I called yesterday mid morning because water is leaking into my garage from the side at the slab. It is supposed to rain again today and tomorrow. At first no one answered the phone. When I did get an answer after calling several numbers for them, I heard only a mumble and could not understand, so I as I "excuse me" and they hung up. So ,needing my garage not to be flooded again I called right back. After I asked, he said he was Shane. I told him my situation, asked if they made those kind of repairs, and all he said was we'll be there between 3 and 6. THEY DID NOT SHOW OR CALL. He knew my name, my address and my phone number as I have it again when I called.
So, okay, they didn't show. They had been so nice before, I have him the benefit of the doubt and thought maybe he meant Saturday, as that wasn't really a lot of notice. WRONG !!
What is wrong with people in Aiken??? I don't mean all, but my experience for 19 years has been " we want money, say we want jobs, but do I really have to work for it, or if I do, I'm just not going to finish the job. And, except for one, all have disappointed me in price gouging, not finishing, damaging things, painting the ceiling with the wall paint, using a pair of $375 each lamp for their light after I said not to, having the wife insult me saying a $20 lamp would have done just as well, just bad work out of some.
Niw, today, since Affordable Plumbing (which is yet to be determined by me) did not come, not knowing what else to do, I just finished using a shower curtain liner to fasten outside the garage, but unfortunately only 72 inches, to determine ( hopefully) after the rain, if the water comes in around that area. IF the brother, Shane, had told me they could not come yesterday, I could have tried someone else and not been charged for a weekend emergency call.
I think the father owns Affordable, and has no idea his son's are going to put him out of business. So sad, and I actually liked them and believed they were reliable. They apparently aren't mature enough to respect their father's business, since they don't even have the courtesy to call and say they can't come or tell the customer to begin with.
I hope the owner, the BOYS' father reads this. read more