I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

We had plumbing problems and called this company. Mainly we heard their commercial. They were quick…read moreto respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

I am 2 star due to cost.Be ware i had them to come out to replace outside faucet that was leaking…read moreat the elbow was rusted.I had a video of the leak.he didn't have to trouble shoot.It took about 20 minutes to take the elbow and old faucet off.The faucet he put on was the cheapest you can purchase at the big box stores about$12.00 total i was charged $323.00.I was told it included a service fee of $75.00.My point is if you don't come out for service, how can you do the work.Other plumbing co.waive the service fee,if you have the work done.Good Bye Universal last call.TOO HIGH

Plumber, Mark, came out and was very professional (I'd give him more than 5 stars, if possible). He…read moredid a great job, and showed care/respect for my property, vacuumed up any debris left from his work. The issue was fixed thanks to Mark. On the other hand, the admin in the Hardy Plumbing office was extremely rude and she knows nothing about good customer service. She doesn't even need to be asking phones and being this company's first impression - awful!!

If you're looking for detailed, quality work, this is NOT the place…read more We purchased a new home through KeyStone, and they use Hardy Plumbing. Hardy Plumbing came out to reinstall our toilet after repairs were made to the flooring, and this is how they left it. Now, I have to have the boards around the toilet replaced because the workmanship left them looking like someone had finger-painted around the toilet and applied gel to the caps. I called to explain the situation and specifically requested that a different technician handle the reinstall after the next repair. Given the quality of the work the first time, I don't feel comfortable having the same technician return. Unfortunately, I felt completely brushed off. The representative seemed more interested in getting me off the phone than addressing my concerns. I could do a better caulking job. It looks terrible.

Excellent job. Timely arrival. Courteous service. Tech cut out and replaced a corroded bathroom…read morefaucet.

Fast, on time, did what was needed. I have used Ricky Jay…read morePlumbing now for at least on four occasions, at my house and my daughters. At all times, arriving was on the time frame given, work accomplished in a timely manner with excellent results. I will not say they are cheap to use. I did that route once only to have a second plumbing company come in to fix what the first plumber did incorrectly and wouldn't come back to fix the problem. So going for the cheapest option is not necessarily saving you money. The prices today are all more than yesterday! Can't help that. But if you're looking for a reliable plumbing company then look no further than Ricky Jay Plumbing Company.

Can't recommend Express Plumbing enough. They did an amazing job and gave us a really good deal…read more Super knowledgeable and worked crazy fast. Nice, honest people that know what they're doing.

Had a problem with our tankless hot water heater, which is pretty tricky to fix. We called Express…read morePlumbing and got the best service. Water Heater was fixed, promptly and efficiently. Definitely letting our family and friends know about the great service

Morgan was great he was very friendly and did excellent work getting a new water heater installed…read more Great price as well!

Excellent customer service and support finding the residential water service line and installation…read moreof the shut off valve in case I have to turn off the water service entering the residence.

A bit expensive since I had done much of the work already. However, they did a good job.read more

Great service, great communication. Pictures were taken of problems found and solutions were…read moreexplained. The owner of this company is honest and trustworthy.

Expensive, but outstanding in EVERY respect…read more.. Detected a slight water leak in one toilet, decided to replace both toilets since a plumber would have to come out anyway. Self-purchased the two toilets at Lowe's and used their installer, thinking this is a simple job, a 3rd party contractor from Lowe's should be able to handle it. Bad idea. The installer from Lowe's was incompetent, and (almost certainly) damaged at least one, if not both flanges. Told Lowe's to go home... Found Cassell here on Yelp. Long story short; from initial call-out to complete resolution, less than 48 hours from start to finish, the plumber they sent out, a cat named Greg R., was exceptionally good. Thoroughly explained everything, showed me exactly what he was doing every step of the way, super-clean, highly professional. Could not possibly have had a better experience (except for the price, but considering they ran circles around Lowe's, it was worth it...) Don't use Lowe's, they're a slow-motion train wreck. Go with Cassell Bros. - ask for Greg R.!

Salesmen dressed up as blue collar workers. Inquired about a water heater issue and their first…read moresuggestion after a quick inspection (eyes only) was to spend $9000 on a tankless replacement.

They were able to fix a tricky leak! 10/10 service and very affordable, thankful we found them.read more

Realized my aunt's water heater was rusted on top and soooo ready to blow. Bought a new AO Smith,…read morestarted searching for plumbers on Yelp, found Mahoney. Called on a Monday early AM, gave him a full description and sent over multiple cell-phone pix of the existing setup, he understood immediately what needed to be done, he was there Tuesday AM, finished well before lunchtime. Appears to be a great install in every respect, a real nice guy, timely, way less expensive than everyone else, and gave me a couple good plumbing tips too! Got my go-to plumber in the Hephzibah now! Big thumbs up on Mahoney!

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.