I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

Great service. Very attentive. Chris is a Godsend and trustworthy. You can rely on this company.read more

I had a complete a/c system put in by B @ E heating and air augusta 2020 . I went to turn on my a/c…read moreto find out it would not work . So having a warranty I called the people I had payed close to 8500 dollars for the system just over a year ago they came out to check it out . And told me they had to order a controller panel for the camper and a cycle switch for the evaporator or inside the house . To make a sad long shity sorry shorter . Now under warranty they told me they had to order the parts and it would be 4 days . But I had to pay for the service call today . In the amount of $240 . Then told me it would be $ 2800 to 3000 to fix it under warranty. I said a few very nice words and asked why . He told me the parts were under warranty only. Now I had watch this man and test my unit an myself have been hvac certified for years . So I call Georgia Carolina and asked them to come take a look at it. From the very first moment you knew you were in good hands. He didn't hook up gauges . He started by testing the electrical voltage of the system and with in 3 mins found 2 lose wire nuts on this new unit that B@E had over chagered me to install and flooled my carports because it leaked out the freon and had frozen up. But getting Back to the true Experts Georgia Carolina they found 2 lose wire nuts and a bad Schrader valve . Now mind you the same valve Back woods B@E had just been playing with . But the Tech From Georgia Carolina heard it leaking when he was fixing the lose wire nuts . So Georgia Carolina found no parts bad except that valve leaking and he check the speed on the fan for the unit and it had never be changed from its factory prest. For a smaller unit .Now I'm no English major as you can well see. But I have been a Sr chief Marine engineer for many years where I would on everything for hvac. Computer radios diesel engine gear boxs any and everything that could or would go bad . I know good work and workmanship when I see it and also bullsh.t lies. B@E fall in the bullshit lies category. Georgia Carolina fall in the topshelf expert category with great workmenship. When a hvac man puts his gauges on your unit first thing you know your screwed. Voltage is always the first system to check . They even give you a complete read out of what your unit is doing . That in itself cuts out the bull. Thank you Georgia Carolina you will always get our business and that of anyone I know that needs your services.

Sometime back I had issues with my Carrier thermostat, they charged me to come out and then wanted…read moreto charge me to replace a in warranty item. Being a business owner, I made a call to my friend that works for Carrier in Syracuse, New York. He told me they had a bad update to give it a week or two and it will be fixed. Sure enough the update came through and it fixed the problem. Not sure how a Carrier dealer would not know that and try to charge me for this. I recommend steering clear if you need a professional to repair your system.

We had a wonderful experience with Creighton Laircey. They installed a large HVAC system in our…read morehome. They were detail orientated, fair in pricing prompt and professional. The onsite manager, Lewis, was fantastic and extremely knowledgeable. His crew included Titus and Joseph were fantastic as well. They also installed a large 2 unit HVAC in our previous home in 2014. We were extremely pleased as well. They are extremely thorough - insuring the duct work is adequate for the home, units are installed correctly and take the time to make sure the homeowner is informed as the project goes along. Mr. Blackwell was out each day to monitor progress and at the completion of the installation to make sure everything was in order. We also have used Creighton Laircey to service our HAVAC systems since 2014.

They sent a service person quickly, and he did an amazing job figuring out our HVAC system, and…read moremaking it work better than ever. He was friendly and professional and got things done in a timely manner. The price for a maintenance package was very reasonable and well worth the investment. with the efficiency of the system increasing so much, we expect to see significant savings on our utility bills as well. I highly recommend Frost Heating and Cooling!

Excelled workmanship . I have used Frost Heating and Cooling several times, Both at my home and…read moreoffice and recently at my daughters house. They responded to my calls promptly and accurately diagnosed my problems. They are honest ,dependable, and reasonably priced.Both with repairs and a complete changeover. I would recomend them without any reservations

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

Our Ruud HVAC developed a leak and lost all of the refrigerant. We were on a maintenance plan with…read moreanother large HVAC company. They quoted a substantial price to repair the unit, BUT could not come out for a week to do the job. I called Williford Air, and after some explaining of the situation and giving Mr. Williford some specs on the unit, he said he could come out the next day and fix it,....and his price was 1/3 LESS than our regular HVAC company. Mr. Williford delivered on his promise and fixed the AC unit. -- We asked if his company performed annual maintence programs, as we would've been happy to switch to Williford for that service. He said that they currently don't offer that service, but are considering it in the future. Next time we need either an AC repair or a new AC unit altogether, we will be certain to get a consultation from Mr. Williford!

Most knowledgeable and reliable HVAC business in the area…read more Mr. Williford was the 5th expert that we consulted and he was the only one that was able to solve our HVAC issue. He saved us thousands of dollars. His company will be our go to company moving forward. HIGHLY RECOMMENDED

Called back in 30 minutes! Showed up an hour later, diagnosed the problem and went to get the part…read moreneeded! Fixed an hour later! Fair price and a great can do attitude! Will definately use again!

I have quite a few electrical jobs that I need done at my house. Called M K Daniels and scheduled…read morean appointment for them to come look at the jobs. No one ever showed up nor did they bother to call to let me know they weren't coming or to reschedule. Maybe there work is so good that they don't need any jobs at the moment....but I doubt it. No customer service whatsoever!

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.