Our kitchen sink had backed up on both sides. We did troubleshooting with hot water and a sink enzyme drain cleaner to no avail. We went on Yelp to request service and Mr Drain responded immediately. William Banks was the drain specialist who came the same day we called. He texted and called to update us that he was slightly delayed as the prior job he was at took longer. He was courteous, professional and efficient. The job was completed in record time and our sink drains well. There's a coupon on their site that's available for first time users with drain issues. As long as the job is not complicated, this coupon will save you money. You will not regret using their services. read more

New flooring lead to an incorrect toilet install. Toilet backed up and Mr Drain was there in a matter of hours. Bill was very insightful and discovered our issue. Bill had suggestions and recommended equipment for future issues. Very professional, friendly and solved our issue. Price was decent..Will hire again if needed. read more

This company is great. We had a problem with our water on a holiday (July 4th). We went to a parade, came back and no water! It was 100 degrees out and we have 2 little kids. I submitted a request on Yelp. Mr. Drain was the first to respond. Greg got to me house literally 20min later. There was an issue with a sticking valve (I will admit - it was a simple fix but I am not a handy person). My problem was fixed in less than 10min. I'm keeping their card and definitely using them for all plumbing issues in the future. Great service, great value. read more

Ethan Elliot plumber is reliable, skilled, and trustworthy, offering prompt and efficient solutions to plumbing problems. They are also knowledgeable about their trade, able to diagnose issues accurately and provide appropriate solutions. In addition, a good plumber is transparent about costs and fees, ensuring a positive customer experience. We are very appreciative for his service he has done for us. read more

My boyfriend used Mr. Drain for some plumbing repairs last month and gave me Greg's card because he was so impressed with him. I had an issue with my toilet this afternoon and was fortunate to get Greg over to the house promptly on a Saturday. He was so professional, knowledgeable, friendly and fair. I have an older toilet and Greg had to figure some things out to make it work. He was amazing and got the job done successfully! Thank you Greg and Mr. Drain! :) read more

They seemed very honest, and efficient. The Tech presented options , one worked extremely well for and they completed the jobs in record time. read more

Mr. Drain came out today for a smell I was having in my hall bathroom they found the issue within a few minutes. Turns out one of our kids left a present for us in tank of the toilet read more

Value is extremely poor. Will charge 5x normal prices. Absolutely a predatory business- go elsewhere and get a reasonable rate.

I'm very bothered how I asked a technician to come out and check a drip, from a bathroom faucet, and a shower faucet, instead of addressing the actual problem, I want to know how the hell it turned into a 18,000 dollar job.. telling me my entire house needs new piping?! Then after all of that, I wasn't falling for that bullshit, because my money is limited.. then he gave me a quote , that he maybe be able to just change the cartridges to the sinks, which he still quoted me 1075.00!! I should have read the reviews before I called them... and mind you, it was a free estimate, which he tried to tell us for the diagnostic they charge 49.99! I told him it was a free estimate, I didn't ask for a diagnostic, you came out to check a faucet drip!!!! The audacity it turned into 18,0000! If anyone knows of a good handyman... please leave a message... read more

I can't believe that I contacted your business if that's what you wanna call it? You sent a tech out that charged me $350 and lied to me he didn't even fix the issue and I called out another Plumber for a second opinion which he came out and ACTUALLY FIXED THE ISSUE FOR A FRACTION OF THE COST. I WILL NEVER RECOMMEND NOR WILL I USE THIS PLACE EVER AGAIN. They were trying to tell me that I needed more work done costing $10,000.!!! How do you people sleep at night. read more

Mr. Drain came to my home on 12/1/25. said we needed our water heater and pipes replaced. Three days in they said I needed my water lines replaced. Ben is very rude and is like a car salesman. the price I paid was very expensive . I will never deal with him again. on the other hand one of the workers JT was awesome he did a fabulous job. Thank you JT. read more

They know a lot about plumbing and are very friendly, I would recommend calling them if you have plumbing issues. They have a good truck.

Fast and reasonable $93 to clear the line. They might even get to you the same day. My shower backed up and I couldn't clear it myself and I put in a request for a quote on Yelp and they responded right away with $93 or it's free deal. I called them around 9am during the week and they were able to get me on schedule the same day! Thank you read more

My water heater busted and I needed a new one. JT was my plumber he was a young dude but knew his stuff. He got the job done and fast. I don't know what these other 1 star reviews are for about upselling. JT was to the point and Mr drain didn't try to upsell me on anything. To the point and efficient. Second time dealing with this business and it feels very top level and fair pricing. I will be using them for sure in the future. read more

I would like to begin my review by stating, I 100% recommend Mr. Drain Plumbing to you. I had the pleasure of working with Ethan and Grayson and the service they provided was exceptional and professional. Ethan and Grayson were able to identify the issue and localize it (broken main line) and provided options and made an effort to find the best deal. Grayson did a wonderful job of explaining every step he took before he would begin and completed the job beautifully. Thank you Grayson, Ethan and Mr. Drain Plumbing team! read more

I found myself in emergency situation..Greg co-owner came to the rescue on Sunday! My house needed repiping.. Mr.Drain company did awesome job! Everyone is very helpful and professional! Special thanks to Collin,who went out of his way to help! I highly recommend Mr.Drain! read more

Trash trash trash!!! I would never use them again. 1- had me chose a time but arrived 5 hours later. 2- finally communicated they were on the way, but still showed up after that time. Considering I took a WHOLE day off work, I could've went to work. 3- Technician (BEN) wanted to charge $450.00 when I had a promo for $90.00. 4- When asked about another service out of curiosity, he questions $1200 to run a line through the plumbing. 5- Not friendly customer service. read more

Fast and easy. They sent a tech that same day. No pressure/scare selling. Rory got the drain cleared and even showed me using a camera. Not hoping for another clog but if we do, I know who to call. read more

Alejandro resolved a clogging issue. He was professional and provided great service. He had the job done in 5 minutes! Highly recommend.

The technician seemed knowledgeable and friendly. The company's price is astronomical. $520+ to replace a faucet cartridge read more

I'm surprised how fast they arrived. If I have a plumbing emergency, I would definitely call them. Aaron is friendly, professional, and knowledgeable. read more

Mr drain you guys were amazing. Family member dropped the spring loaded toilet paper holder down the toilet and got stuck. The bathroom was backing up. But luckily called Mr drain and they were able to get the tube out. Amazing service super helpful and friendly. read more

was great he hooked up our vanity plumbing as we weren't able to hook it up. It was too tight and he was on time. He was professional and quick on hooking things over the hooking up our accessories to the tub as well. read more

Very professional and reasonably priced. They came out on a Saturday, within just a short period of time after I called. They replaced 3 toilets in a timely manner. They cleaned everything up. Super nice company and I highly recommend them for any plumbing issues. read more

I got a same day service call for a bathtub drain. Communication for arrival was great throughout the day, Michael was super friendly and repair was prompt. They honored a discount they offered and I would definitely use them again! read more

5 starts for sure! Quick and very easy to work with. Clear communication and upfront pricing. Thanks again Ben and Mike!

These guys do a hell of a job!!! They are super fast and knowledgeable! I got 2 guys who came out in the middle of the night to help me out their names were Jacob and Devin! They came in and assessed the situation, and then got straight to work the whole process went super smoothly and the work was done wonderfully!!! I would call these guys and ask for Devin and Jacob stand up dudes who are fast and knowledgeable and respectful!!! Great work guys! read more

We had water backing up on the weekend following thanksgiving, could not get anyone to answer the phone much less come out, but these guys not only took the call but came out super quick and got things flowing again. They were friendly and professional, explained everything as they were doing it. read more

Ben from Mr. Drain came out to my house today - a really nice guy and knowledgable about plumbing issues. He arrived in a timely manner and fixed the problem within a few minutes at no charge. For anyone in the greater Sacramento area looking for plumbing services, I highly recommend trying Mr. Drain. While I hope not to need plumbing services again soon, if I do, Mr. Drain will be the first company I call. read more

I submitted a request on yelp for someone to come look at my plumbing and within the same minute I received a call from Mr. drain scheduling for that evening. Devin was so helpful and walked me through every step. We were his last call of the day and he didn't once make it feel like a rushed visit. I will be calling them again in the future if necessary. read more

Complete pipe replacement and front city and back yard connect , they converted from galvanized to copper ,pex . read more

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Colin gave an estimate for my broken garbage disposal. He was super professional, upfront, and honest. I appreciated his recommendations. I knew he wasn't trying to nickel and dime me which was appreciated. I will be using this business in the future. read more

Waited three hours for tech with no show. Called office and was told he was running behind and would contact me. No contact. Save your time and effort and get a more reliable company. read more

We were referred to Mr Drain by a neighbor who had a great experience with them. We developed a leak from our upstairs bathroom that was dripping to the floor below. They gave me a 2 hour window that fit into my schedule and showed up on time. Ed is clean, friendly and professional. He took care of the problem quickly and at a fair price. I wouldn't hesitate to call them again for plumbing and drain work. read more

Excellent Service today! Ed came out on an emergency call since we had water coming through our ceiling due to a washing machine issue. We were not sure if we had a washing machine problem or a clogged drain problem. Ed arrived, slipped on shoe protectors and quickly assessed the situation. He tested the drain and determined that indeed it is a washing machine problem, not a plumbing issue. NO CHARGE for the service call. What a wonderful surprise. Honesty and great service is a hard combination to beat. So glad we called Mr. Drain. :-) read more

I had a great experience with Mr. Drain and specifically with Grayson, who has proven to be not only knowledgeable but also incredibly honest and professional. A while back, their team completed a job at my home, and the work was done well. Recently, I noticed an issue in the same area and reached out to Mr. Drain for an assessment. Grayson came out, thoroughly inspected the situation, and found that something had been missed in the original scope of work. Instead of charging me for the fix, he took responsibility and resolved the issue at no cost--even though they could have easily justified a charge. That level of integrity is rare these days, and I truly appreciate his commitment to doing the right thing. read more

Called on Monday for service on our bathroom sink. They were able to get someone out the next morning. It was a super easy fix so the service ended up being free. The tech was super friendly and kind. Will be using them again in the future if needed and would recommend them to others. read more

I must say in all honesty that my initial experience with Mr. Drain was rocky at best. However, just when I thought things couldn't get much worse, I spoke with one of the companies shot callers, Gregory. Man, the man was respectful, attentive and listened to my concerns with judgement or condensation. He fixed every issue I had immediately and made me believe that it's true what they say, behind every successful business are caring people who actually want to make your experience with their company s position one. I highly recommend this company and is you do encounter any problems, please ask to speak with Gregory. He will go out of his way to address and resolve all issues. Sincerely, Tony Vegas read more

Prompt same day, within a few hours. Had an issue where water backed up into our tub. The guy was here for over two hours and seemed to be doing a pretty thorough job - besides leaving the cap off to the line causing water to leak out into the street when I did laundry. However he really lost me when telling me I needed to get my entire sewer line replaced for $40,000 because i had tree roots growing into the line. The options ranged from $40,000 and the lowest was $12,000 (to lift up the toilet to temporarily clear the roots and clean out the line). I definitely felt as if they were trying to take advantage of me - knowing i would have to be taking out a LOAN to get this repaired. Guy was extremely pushy - nice - but really needs to learn to be more sympathetic and mindful after he just told someone they need to rip up half of their house for $40k to replace a line. Luckily I called up a family friend of a friend who has his own biz. He cleaned out the roots for $300 and said the line was fine, did not need to be replaced and was appalled there's a company out there giving these price quotes. Said in a year or two we'll have to likely repair a certain part for a whopping 1k. I'm glad this company seems to have great reviews and i'm sure are fine for the most part but I personally would absolutely never call them again or recommend them to anyone. read more

Amazing 5 star service. If you have an issue they can see you same day which is a life saver for plumbing issues. The technician JT was professional and very friendly and it took him less than 5 minutes to fix a water pressure issue I had. read more