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Tempe, AZ

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Moxy Phoenix Tempe/ASU Area

3.5 (323 reviews)
Open • Open 24 hours

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Bryan S.

Checked in fine... Later arrival after spring training baseball game. I thought all was going to be awesome... I had confirmed days prior to arrival and there is a note on all my reservations. **down allergies family** attention to detail is the Bottom line! I am a platinum elite bonvoy rewards member and appreciated the warm reception from the front desk staff... So first thing is first.... I have a serious down allergy. That means with down feather pillows that I come in contact with it could lead to a hospital trip. It was listed on my reservation.... always is... Didn't happen. I took pillow down to the front desk and dropped off. Aamil and the lady upfront apologizing... They were not the cause of my frustration. I do appreciate them and their service this night.... especially because they were pouring my drinks when I sat at the bar!! I thought an apology would happen at some point from management...not so much.. I will clearly chalk this up as a fail for Moxy Hotels.... as this seems to be missed by several of the Marriott chain hotels...and I continue to be loyal...(head scratching I know) The 2 star rating was given because the check-in experience was having me at zero stars...but the evening and morning staff working (Aamil, Kiara) was superb!! Smiling and friendly. Unfortunate experience So many choices out there ... Was told I was getting comped breakfast. After checking out - I get on the plane and find out I got charged for the comped breakfast... Questions just reach out! Respectfully, Bryan Oklahoma City

Cove base falling off wall
Melissa S.

I really wanted to love the Moxy. The fun vibe, old-school arcade games, and outdoor pool activities looked perfect for my teenagers. Unfortunately, reality had other plans and we checked in and out within 45 minutes. We did not stay. First impressions weren't great. The parking lot is full of massive potholes, and several lights don't work, which made the property feel not only rundown, but also not safe or secure less "trendy hotel" and more "surprise obstacle course." Inside wasn't much better. There was an emergency exit sign lying on the floor with the red exit lights still on which felt more like a movie set than a functioning hotel. Cove base was falling off the walls, and the elevator ride felt like a little trust exercise I didn't sign up for. Cleanliness was the final deal breaker. The hallways looked poorly vacuumed. Our room greeted us with a pretty awful smell, water coming up through the bathroom flooring, visible mold in the shower, and a refrigerator that looked like it had lost a serious life battle. I wish I would have taken pictures because the photos on the Marriott website are deceiving. What we saw in person looked nothing like the polished images online. Honestly, I would be surprised if this hotel would pass basic inspections. To make matters worse, I've now left two messages for the manager that have yet to be returned, which only adds to the frustration. I truly thought this would be a fun hotel for my family. For a Marriott property, this was extremely disappointing. Marriott should highly consider removing this property from its portfolio. I definitely should have read the reviews first.

Floors not cleaned
Sabrina C.

Review based on 9/21/24 stay. Was suppose to be 2 nights but after the first night we went elsewhere. I hate giving bad reviews but this hotel has been the absolute worst hotel experience I have had in my adult life. I would consider this more of a motel but with doors on the inside than a hotel. There is no hospitality from the front desk employees upon check in or even when we checked out a day early. The first young lady did not call my daughter over when we checked in, she just looked at her, did not give directions on where our room was located, did not give a warm send off. When she came to give us new card to the second room she literally just handed it over and said nothing. The girl who helped us check out was on the phone when we walked up and had an attitude with the person on the phone and when she helped us, no welcome, threw our room keys, didn't ask if there was any issues, nothing. Both of these girls should not be representing this establishment. The first room we got was dirty, had a used wash clothes hanging in the bathroom, desk was not wiped down, there was stuff all over the floor. I was shocked the beds were even made. The second room was cleaned and beds were comfortable but you can hear so much noise from the main street in front. There is a family of bird living in the side of the building that made noise on top of the street noise all night. There are no amenities in the room, like a fridge or microwave, no dresser, no closet, no coffee maker, not even bottled water. The parking lot is beat up and needs work. The first elevator sounds like it's gonna break down, go to the other one down the hall for your safety. The only positive I have is when we called about our first room being dirty, the gentleman who answered was nice and he felt really bad, maybe he is the manager so he cares a little more. This place needs a serious make over in hospitality training. We will never go back. I'm sure they are use to dealing with rude people all the time since it's so close to the college but don't be rude to nice people who haven't been rude to you yet.

Room 231
Krystle M.

The Moxy Hotel in Tempe has a convenient location, but it fell short in other areas. When you walk in, there is no traditional lobby. It's a lobby bar/game room and the bartender also serves as the person who checks you in. Rooms are bare minimum: thin mattress, no comforter just a blanket. No rugs or couch or any furniture and the walls were thin, making it hard to enjoy a quiet stay. The blackout curtains worked well. There was a huge beanbag chair which was fun. I didn't mind the lack of a closet. I thought the concept of hangers on the wall itself was funky, functional, and a better use of space in most cases. The "ironing room" -- a supposed area stocked with towels, toiletries, and other amenities. Unfortunately, it was completely understocked, for basic supplies like towels. It's clear there's a lack of attention to detail when it comes to maintaining the hotel's resources. There was a hotel restaurant but free breakfast is limited (parfait, fruit, muffin) not like other hotels in Marriott Bonvoy hotel chain offer. And overall this hotel is in a great location. Close to downtown Tempe as well as quick freeway access. Location is the only redeeming quality. The location is ideal, with a CVS right next door for any quick needs, and it's incredibly easy to catch an Uber, Lyft, or even a Waymo to explore different areas around the city.

There is a very long live edge table that is nice to use for eating or workspace.
Laura F.

Its is weird to check in to the hotel with the bartender and have tour room bumbers given to you aloud with ppl sitting maybe two three feet from you on either side. However that was my experience checking into this hotel and that makes me uncomfortable. Next while checking in i was asked are you just here for the day? Uh... no. But after i saw my room and my blanket had a big old stain on it I wished I was here for just the day... Went to housekeeping asked for my room to get a new grey bedcover. Instead of housekeeping doing this for me I started my visit to Tempe remaking a bed that hadnt been even sat on yet. Not happy about that. Then scrolling thru my reservation i notice housekeeping isnt even guaranteed. So that makes sense why the staff didnt offer to do this. Still i expect more from a marriottt branded hotel. This hotel is really geared to a segment I am no longer in. 20 yr ild me would be like this so sooooo cool. 40+ me is like "hmmmmmm". The lobby is dark but open. It has cool lighting. Lots of seating. a pool table, fusbol, had guitars on the wall u could borrow and bring back and a lot of free pinball machines. Large tables for dining or working. Its very comfortable with a young hip vibe. Big bar in the center where drinks and food can be ordered. This also can be accessed by the pool area that is adjacent to lobby What I hate obviously is you check in at the bar. Weird. The hallways are colorful. There is one pink door per floor where guests have keyed access to towels, toiletries and ironing supplies. The room is clean but humid. Wish u could iron in your own room. I disliked needing to go way down the hall for that. Pool is a good size and offers floaties and when on deck there are cabanas. Fun. It was a little dirty last night so we did not use it. Room: i had 2 queen beds. They were very comfortable. So far haven't had one bed bug bite me. Yay, as four months ago someone left a review with pictures of them being eaten alive so I was fearful of this. But again my room was fine. However- Its a very dim room. 20 yr old me would love this. Me now- too dark for my liking. Bathroom fixtures excellent. Sliding glass doors. Fancy hand held modern shower fixtures. Large overhead shower head. A+. Con: exhaust fan is quiet but the bath gets VERY humid. Had avocado toast from the kitchen. It was average nothing special. Get something else is my recommendation. Every time I was by bar lots were eating, it looked good and fresh. Grab and go pantry is excellent. Lots of things to chose from. Staff welcoming. Management excellent. I asked for a pool side room w balcony. I got ground floor. Disliked the location. Room was fine, clean, safe. I have to say i feel there were a lot of tinder hookups going on here that particular night (not a fault of Moxy by any means)which created a temp weird vibe. Made me uncomfortable. For that reason I steered clear of the bar. I chose to shorten my stay and find a different hotel primarily due to the low light of the room.

Hannah S.

Are stay was horrible. First room the sheets were dirty. VERY DIRTY. The phone didn't work nor did the outlets. The second room the tv didn't work. The third room the shower is dirty and we had the worst sleep of our life because the thermostat didn't work. We were so cold. I even turned in up to 80* and it still is about 60*. DO NOT STAY HERE

Outdoor patio by the pool
Mike L.

This was my first time staying at a Moxy Hotel and it was a fun experience. It seems geared towards a younger crowd with a bar and how they decorate their rooms. I like the fact there are guitars everywhere including in our room, I just wish I knew how to play. They have Ironing Rooms where guests can iron their clothes which also stocks some extra supplies (towels, toilet paper, coffee keurigs) that people might need. The hotel staff seemed pretty nice and responsive, the people checking guests in were also waiting on people for the restaurant and mixing drinks at the bar. Their lobby/bar/lounge area had pinball machines, old arcade games, a pool table and other games. In one corner they have a small business center with a printer. This place is very dog friendly, so we had our dogs both inside the lobby and on their poolside patio area. This hotel seemed in a good location for us to get around with a rental, near ASU and a bunch of different restaurants and shops. I think we'll try this place again.

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Page 3 of 9

Ask the Community - Moxy Phoenix Tempe/ASU Area

Review Highlights - Moxy Phoenix Tempe/ASU Area

“Super comfy and there is a bar with free arcade games and a great lounge to hang out in.”

Mentioned in 9 reviews

Read more highlights

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Bartender Daniel is such a sweetheart! Highlight of my visit. He was so kind and personable. I was…read morekilling time at the bar waiting for the game show trivia night to start and was waiting for friends. He took the time to keep me company while I sat there which not a lot of staff would do, especially with so many other things they could be tending to. I ordered the bar pretzels which were fantastic, tender warm bread and the cheese sauce was great. A little bit of a kick from the green chili. Upstairs the game show event was fantastic! So much fun. Staff did a great job of coordinating this so that everyone would feel included. Dinner came out a little too late but everyone enjoyed their entrees. The chicken platter looked especially good with the side it came with. I appreciated that we had the option of ordering off the menu. Tickets were a little pricey for something to return to often but a wonderful night out on occasion. Service all around was great. Colby and Chase were lovely and Amber was wonderful to work with around event coordination.

I have been mixing this up with the other place with social in the name and they are soooo…read moredifferent. Social Hall is a really comfortable but nice restaurant with a gorgeous patio and excellent food! The patio is absolutely gorgeous and so spacious. Its all walled in and has a lot of shade sails. Inside has a bar, booths, and various seating areas. All the food that came out looked so good and everyone enjoyed what they got. I ordered the fried chicken bao buns, with slight reservations about getting something like this at an American food place. But they were great! The bao buns were perfectly soft and warm, and served with extra of the slaw which was really great to add in as you got to the narrower part. What a great spot! Will definitely be back.

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Here at The Showcase Room, you ARE the exhibit…read more Second time popping into this event venue in eight years. I recently popped in for a work function and it was a great time. It's a clean and spacious venue and Culinary Dropout catered the food here both times I have been here. And if you know Culinary Dropout, you know you're in for some truly tasty bites. Soft pretzels and provolone fondue? Need I say more? If you're looking for a modern venue spot to hold all your birthdays; anniversaries; wedding(s), I'm not here to judge lol; work functions; baby showers; et cetera, look no further. The Showcase Room is where it's at!

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Moxy Phoenix Tempe/ASU Area - hotels - Updated November 2026

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