Had a good experience. Was able to accommodate my requests. Got upgraded cuz of platinum status…read more Th room is a bit dated but not terrible

This is a long overdue review for this amazing hotel…read more I've visited Tempe to attend the Innings Festival three times now. Each time staying at a different Marriott property: Aloft the first time, Westin the second time, and at this Residence Inn during my last visit. And I have to stay, this was probably my best stay. Location wise, this property is a couple of blocks away from the Westin. But still within walking distance to the Innings festival site. The nightly rate to stay at this property was also much lower in comparison to Westin and/or Aloft (at the time of booking). And being a Residence Inn, obviously breakfast is included in the rate. Anyway, the check in process during my stay was quick, and the staff was super friendly and hospitable. Actually, all the staff encounters I'd had during my stay were super pleasant. From offering me a bottle of water when I had purchased a pack of ibuprofen to just a simple hello and a smile as we're walking by the front desk. I don't think I've ever stayed at any Marriott property where the staff is just overall pleasant! During check in, I found out that my room had been upgraded. I had originally booked a room with two queen beds but got upgraded to a two bedrooms suite with a personal bathroom in each bedroom. The hotel room also had a little common area and a kitchenette. Awesome! The noise level at this hotel was pretty much on par with every other hotel I'd stayed in so I'm not complaining about that. I thought my bed was comfortable and I always had a good night sleep during my stay here. Breakfast foods are pretty much what you'd get at any other Residence Inn. You get your eggs, sausages, potatoes, juices, waffles, etc. And although the hotel was sold out during my stay (or so I was told), the line for breakfast never got too long. And although I didn't drive here, there's a parking garage (I think public parking garage) attached to the hotel and I believe it was only around $15/night to park there. So they weren't charging insane parking fees that hotels located in downtown anywhere typically charge. Would I stay here again in the future? Hells to the yes!

I really liked this hotel. Great gym, comfy beds, very European design. I don't love the parking…read moresituation. It's not close and it's a ramp that I had to navigate at night as a solo woman traveler. It was fine in the day, but that's my only hang up.

DO NOT STAY HERE!!!! We were awoken at 3 am to bed begs on the bed and when we check found evidence…read moreof them all over the sheets and in the pillow case. It was 3 am in the morning, the receptionist was nonchalant and unapologetic about the situation. We were not going to swap rooms due to the unsanitary situation to so we checked out and had to start our trip home early to sanitize and isolate our belongings. Because it was 3AM Janelle stated that she couldn't do anything and we would have to wait for Mr. Carlos Zavala to call. He never called so I reached out to. Mr. Zavala and he claimed that he had someone come out and checked the room and couldn't find anything. He also started to insinuate that the rooms headboard doesn't match their records when clearly we checked in to room 308 and had photos of our experience. Do not stay here unless you plan on bringing bed bugs home!! They have no accountability and would rather deny the outbreak rather improve their customer service and room cleanliness. Not worth it.

Service at the outrider bar on the seventh floor had a few of their drink specials, the coconut…read morewater Mojito that was bomb Diggity! Once we were done up there, we went downstairs to the restaurant inside the lobby. Arreyana was on point and gave us fantastic service ordered our food and it was out 10 minutes later. It was fantastic. Went upstairs passed out. Then went back down for breakfast and we were met with Jennifer, who was incredibly helpful and on point with our coffee she did a fantastic job. The service here is fantastic. All around this location is great if you have one too many drinks and you don't wanna leave and risk anything. You can just eat there. The prices are fantastic. I'm definitely going back again. Thank you guys for the fantastic stay!!

The hotel is beautiful, and every member of the staff we encountered was genuinely kind. The…read moregentleman at the front desk was especially friendly and helpful. That said, this isn't a hotel I would choose again. The road noise outside is surprisingly loud. You can hear virtually every passing car, and I honestly can't remember ever making that complaint about another hotel. On Saturday night, the DJ on the 14th-floor rooftop had the bass turned up so high that our room on the 8th floor was literally thumping. I called to ask whether the music could be turned down and was told it could not, and that it would continue quite late into the evening. I then asked whether the hotel had a couple of fans we could borrow to help mask the noise. Unfortunately, they didn't though they did offer earplugs, which I appreciated. To their credit, the front desk was empathetic and relocated us to another room, which we appreciated. Unfortunately, the overall noise issues were still enough that I wouldn't choose to stay here again. If you're planning to enjoy the rooftop nightlife, this may be a great fit. If you're looking for a quiet night's sleep, I'd look elsewhere.

From the moment we checked into Tempe Mission Palms, we knew this trip would be unforgettable. The…read morestaff greeted us with genuine warmth, the lobby smelled like pure relaxation, and the rooms were cozy and comfortable with the perfect desert vibe. We made Tempe our home base for the weekend, and it couldn't have been more perfect. We spent our days exploring Phoenix, drove to Las Vegas for an epic mini road trip, and came back ready to experience the Tempe nightlife which did not disappoint! The hotel's location made everything so convenient from restaurants and bars to local attractions. One night we dressed up for a 4-star dinner that felt straight out of a movie, and we even celebrated a birthday in style. The vibes were immaculate laughter, music, and a feeling that life was really good in that moment. Tempe Mission Palms has that rare mix of luxury and laid-back comfort, the kind of place that feels high-end without trying too hard. Whether you're celebrating something special or just need a beautiful place to recharge, this hotel deserves a spot on your list. Would I stay again? Absolutely. Next time, I'm booking a few extra days because leaving was the hardest part. #TempeMissionPalms #TravelVlog #HotelReview #PhoenixGetaway #BirthdayTrip #TravelWithMe

Beautiful hotel, conference area, restaurants. Hotel is clean, staff is wonderfully helpful and…read morepolite. Came here for a sports tournament convention. Tons of teams and staff handled it all well.

As a birthday gift I sent my wife out of town to visit family. I felt like it would be a nice…read moregesture if I could have some kind of gift, or expression delivered to her on her actual birthday. To see if this was possible I made contact with first Jayla, and second Bianca- both of which had outstanding customer service. I like the fact that both asked extensive questions to determine if I should have access to current guest lists- as a father and husband that was plus. I've never been to AZ, therefore as you could imagine I'm not too familiar with the area, nor the different service options. Jayla was helpful in not only giving me some options but also offering viable suggestions to accommodate my wife's birthday wishes. After solidifying my plans with payment I came into contact with Bianca. I don't think the two were in contact with one another but Bianca's service was great as well. She had me verify important information about the reservations, she confirmed that the gift was delivered and even discussed various ways to surprise my wife. My wife got the gift and loved it! In addition to that her stay at the Omni was amazing. Overall, the stay, & customer experience at the Omni was top tier. Thanks again Jayla and Bianca I couldn't have done that without you.

When you have a hotel with terrible leadership and a nasty, loud and obnoxious woman who runs the…read morefront desk -- you can count on having a terrible stay. The staff is unpolished, rude and disrespectful. I'd rather sleep in my car than stay at this "Holiday Inn Express" disguised as an Omni branded hotel. Frankly, it is time for the Omni franchise agreement to be revoked, as this place is just an awful ghetto mess!

I had a FANTASTIC stay at the Westin Tempe! Beautiful views, a spectacular suite and a vivacious…read morerooftop pool and bar have me excited to come back! I first want to acknowledge the parking since I know the valet cost is a an issue. I did self parking at the Brickyard Parking Garage for $16 for 24 hours which was a 3 minute walk across a side street and down a short flight of stairs. I found it super convenient and would recommend it to anyone looking to skip valet. The lobby was nice, very clean and open with high ceilings and a comfortable sitting area. Austin got me checked in quickly and hooked up with their welcome package that included two free margaritas at the rooftop bar Skysill, two free cups of coffee or tea at their coffee shop and two free smoothies from Terra their restaurant on the 1st floor. I stayed in one of their Executive Suites With Mountain View and when I say the room took my breath away, I actually gasped!! It was more than I could hope for with beautiful views overlooking Tempe and Phoenix in both the living room and bedroom, a big comfy bed, a nice sized table to get work done at and a beautiful bathroom complete with a spacious shower and luxurious soaking tub! The room also came with bathrobes, complementary water bottles in the mini fridge, wine glasses and a corkscrew. I really loved being able to relax knowing everything was thought out! The rooftop bar and pool was beautiful, again with breathtaking views. The welcome margarita was good and strong but the Hibiscus Paloma was a show stopper! I also really enjoyed the rooftop patio the next morning when I took my laptop up to enjoy the sunrise over the city while getting my work day started. My morning was a breeze, enjoying beautiful views, my complimentary tea and smoothie but the standout of my stay was Aneesa at concierge. I had a last minute schedule change for a meeting that left me stressed for time to checkout and make my meeting but Aneesa saved the day when, without hesitation, she moved my checkout time back so I could complete my Teams call in the privacy of my room and not feel rushed to leave. I only ended up needing 30 extra minutes but I can't thank her enough for giving me that extra hour! It's people like her who keep me coming back somewhere and I'm happy to say I've already recommended this hotel to a few friends and work colleagues. A couple places I feel the hotel may have room for improvement on is stocking additional amenities for the bath like epsom salts or bubble bath and the windows of my room could have been cleaner but those little things really didn't bother me much at all. Honestly, I just walked across the street to the 24hr CVS and bought some bubble bath after my drinks and enjoyed a nice relaxing soak, it was perfect! I've definitely found my new go to hotel in Tempe! Thank you Westin Tempe and Team for taking care of me and again, thank you Aneesa, you're a true MVP!

Beautiful place! I love all of amenities…read more The rooms can be spacious depending on which room you get. Having a nice view is always the best! The lobby is nice and spacious. Has places to eat, a bar, places to study, or get some work done. It's beautifully decorated. The rooftop pool, the do at night, the bar opened and the food you can get there. It is a bit pricey. The view is one of the best views in Tempe I have seen so far! The drinks for happy hour is always good! It's super close to mill Ave where all the bars and city life is! Super convenient place. There are fees such as parking and etc. I would stay here again and again! We went for a staycation and we got a great deal! We didn't pay over $100 ! Sometimes it's rare but it does happen! I probably would not pay over $200 for this hotel because the area is super loud at night especially if there is a dj and there are a lot of judgy stares from staff. I'd say this place offers a lot for accessibility. Elevators, ramps, and wide doors entrances rooms are spacious. Walk in showers etc. it is super loud at night not best for sensory sensitivities

Fourth of July: Sunset & Sparks at Vīb Hotel Tempe…read more We're a little late getting this one posted, but this rooftop celebration was definitely worth sharing. We had the opportunity to attend Sunset & Sparks at Vīb Hotel Tempe, where guests enjoyed an evening filled with rooftop views, a buffet dinner, complimentary cocktails, lawn games, live music, a photo booth, and of course, fireworks to end the night. As much as we love our usual Independence Day traditions, this was a refreshing change of pace. Instead of rushing around, we were able to slow down, take in an incredible Arizona sunset, enjoy some good food, listen to live music, and simply spend quality time together. The buffet featured grilled chicken, burgers with all the fixings, creamy potato salad, coleslaw, fresh toppings, patriotic desserts, and plenty of drinks to keep everyone cool throughout the evening. Sometimes it's not about doing the biggest celebration--it's about finding the right atmosphere to relax and enjoy the holiday. This rooftop event delivered exactly that. Thank you to Vīb Hotel Tempe for inviting us out to experience Sunset & Sparks. We had a wonderful evening and loved seeing another unique way to celebrate the Fourth of July in the Valley.

We had the opportunity to stay at Vib Hotel this past week for a two night stay. Upon arrival the…read morefront desk clerk was friendly and even gave us complimentary parking. Don't mind if we do! The first thing I noticed about our room was the layout. Typical hotel rooms have the headboards of the bed against the wall. Our room was totally different. There was a long desk which was the headboard of the bed and the foot of the bed faced the window. As a result, there was very little space between one side of the bed and the wall. It wasn't a big deal but worth noting. Our room was clean and quiet which was appreciated. I also really liked the fragrance of the body wash and lotion. It was definitely a little detail that I noticed. All in all our stay was comfortable and relaxing. If we are back in the area we would probably stay at the Vib Hotel again.

I travel a LOT.i have to say this is one of the nicest hotels I have stayed at in a while …read more CLEAN Breakfast Great Customer service . We are traveling from California to texas in our motor home. Stayed her for our granddaughter volleyball game. They accommodated my motorhome. It's a small one so they could. But didn't have to . We felt safe and the rooms were really clean and the front desk, ladies those ladies couldn't have been kinder. Thank you The Atilanos

I stayed here for 3 nights for a work trip. The mini fridge and tv did not work. Additionally the…read moredoor to my room would not close all the way without excessive force. The worst part of it all was that there was no warm water, so I had to take cold showers during my stay. I'm usually not picky but this stay was very unpleasant.

Stayed at the Moxy in Tempe near ASU on the July 4th weekend. It was relatively cheaper compared to…read moreother hotels around the area. (I'm assuming everyone's not at school). I got the two queen's beds. It doesn't come with a box spring but the bed is comfortable enough. The Front Desk Agent was very helpful and kind to us upon check in. Parking was $15.00 per night. The room was clean and spacious. A/C was blasting ice cold. The only downside about the Moxy here in Tempe is that it is an old, outdated property. The hallways do have that old motel smell to it, and they were fixing certain things in the hallways. It doesn't have a minibar or refrigerator and if you need ice, you'd have to get that at the bar. For the price I paid, it was worth it. If it is during peak season, then probably would not be worth it.

Checked in fine... Later arrival after spring training baseball game. I thought all was going to…read morebe awesome... I had confirmed days prior to arrival and there is a note on all my reservations. **down allergies family** attention to detail is the Bottom line! I am a platinum elite bonvoy rewards member and appreciated the warm reception from the front desk staff... So first thing is first.... I have a serious down allergy. That means with down feather pillows that I come in contact with it could lead to a hospital trip. It was listed on my reservation.... always is... Didn't happen. I took pillow down to the front desk and dropped off. Aamil and the lady upfront apologizing... They were not the cause of my frustration. I do appreciate them and their service this night.... especially because they were pouring my drinks when I sat at the bar!! I thought an apology would happen at some point from management...not so much.. I will clearly chalk this up as a fail for Moxy Hotels.... as this seems to be missed by several of the Marriott chain hotels...and I continue to be loyal...(head scratching I know) The 2 star rating was given because the check-in experience was having me at zero stars...but the evening and morning staff working (Aamil, Kiara) was superb!! Smiling and friendly. Unfortunate experience So many choices out there ... Was told I was getting comped breakfast. After checking out - I get on the plane and find out I got charged for the comped breakfast... Questions just reach out! Respectfully, Bryan Oklahoma City

From the moment we walked into the hotel, we felt incredibly welcome. The entire staff was…read moreabsolutely amazing--friendly, helpful, and genuinely pleasant throughout our stay. The hotel has a little market area where you can grab snacks, drinks, and even some adult beverages, which was really convenient. We also stopped by the downstairs bar for a drink before heading out to the game. The hotel also has a rooftop bar and restaurant, which looked really cool, and the pool stays open until 11 p.m. with an amazing view overlooking the entire valley. Definitely a great feature! One of the biggest perks for us was the location. If you're staying here for a football game, it is seriously about a seven-minute walk, if you walk slow, to the stadium. You can't beat that! We loved being able to leave the car behind and easily walk to the game. Our biggest complaint--and honestly the reason we're giving the hotel 4 stars--is the parking. There isn't really a separate hotel parking area, and parking in the lot costs $16 a day. While $16 isn't terrible, when you're staying at a hotel like this, you definitely expect convenient, dedicated parking to be part of the experience. We also ordered Uber Eats the night of the game and before halftime, but because so many of the streets around the area were closed, our driver couldn't get to us. That's a whole other story and probably deserves its own review! Breakfast the next morning was actually really good. The eggs, French toast, oatmeal, bagels, muffins, and everything else we tried were great. The only thing I would skip is the sausage - even for a continental breakfast the sausage quality is bad, so bad, skip it Overall, we really enjoyed our stay. The staff, location, amenities, rooftop bar, pool, and incredibly convenient walk to the stadium were all fantastic. With better/more convenient parking, this easily could have been a 4.5- or even 5-star experience for us. Great hotel, fantastic staff, excellent location--we just wish the parking situation was better!

The concept is very nice. You basically get a furnished studio apartment with a sleeper sofa that…read morecan sleep 4 total. There is a small supplied kitchen and refrigerator plus cooktop stove and small refrigerator freezer. You easily could live there for months. It has a high top dining and working counter. It has a large screen tv that swivels for watching from bed or living room. It has a clothing closet. It has two low dressers four drawers total. And a nightstand. TV stand has some small shelves. By door you find a shoe and pantry nook for small food storage. Also has a dishwasher. Pros: Can cook and eat there. Rooftop pool with bar. Great location by arena and football stadium. Walkable to restaurants, Trader Joe's, ASU Tempe campus, light rail and buses and transportation center all right there. Town Lake and office complex a few blocks away. Free breakfast every day that's pretty good and varies a little each day with free coffee and other morning drinks. Has a workout room with a great view. Very friendly and helpful staff, went out of their way twice to fetch sweetener and ice. Small convenience store next to front desk. Reasonable daily parking fee that includes unlimited in and out privileges Cons: On a five night stay, housekeeping only checked on us 2 days. Needs small repairs here and there. Example: 2 or 3 drawers had loose pulls that needed screw tightening, saw a weather strip partially detached from door frame. Small workout area had limited equipment. One treadmill was broken one day and I had to wait an hour for the treadmill hog on the only working treadmill to get off despite posted 45 minutes max use rule. Other equipment like weights a bit limited. They allow pets and one day we had to deal with a barking dog somewhere morning and night. We complained twice and the hotel staff could only say they tried and that people are not supposed to leave their pets unattended. Bella from light rail every five to fifteen minutes if you get the southern/western side of the building.