Everything was amazing here when you walk in it's nice simple modern. Then when you get to the room…read moreit's a very good space I just wish there was a little more space in the bedroom area. The breakfast was topnotch, they would change it up a little bit which is good! They had a lot for handicap people it is very accessible. The pool was pretty nice. The front desk people were AMAZING. The shop was really cheap and reasonable for hotel prices. They had coffee and hot chocolate all day. The gym was spotless amazing. It's close to a lot of things. I normally can't sleep in hotels but this one was a game changer. This is probably one of the best hotels I could stay at. The bathrooms are a very decent size. If I had the chance to stay here again I would in a split second! Love this place. Don't know why it doesn't have better reviews.

I had the worst stay here. The hotel is very old and outdated, with worn-out, uncomfortable beds…read more The soundproofing is non-existent I could hear everything in the next room. I also felt unsafe because there was a large piece missing from the bottom of my door. While the staff was nice and the room was clean, the building itself is in rough shape. I wouldn't recommend this place if you want a modern or quiet stay.

Great location good view from floor 6 it's clean and a well maintained property and they even have…read morethe little travel bottles of shampoo and conditioner still. Highly recommend

Disputing fraudulent charges, staying here was a nightmare! They offer competitive rates then…read moreinflate the invoice with charges. Don't stay here!

I have not stayed at a Holiday Inn since i was a kid but what a pleasant stay we had ! We came…read moreto town to attend two family events a 40th birthday and a funeral& life celebration for a young man who lost his battle with brain cancer . The trip from LA was treacherous as we ran into a dust storm which kept us at a stand still on the 10 freeway for about 2 1/2 hours . We arrived totally exhausted about 9pm but was greeted by the friendly front desk staff & check in was a breeze . We didn't get to use the pool or hot tub (which I needed) because some kids a few days before kept turning off the emergency switch and the hotel has to drain & refill the pool as it turned green. Pool was ready on Thursday afternoon but we were in the thick of events by then so no pool for us. Room choices were slim so we had a standard king. Several things play a part in the scarcity of hotel rooms and pricing, typically AZ is another spring break hot spot and with several baseball grapefruit league games , there was a lacrosse tournament in town add snowbird season and cha ching 3 star hotels as expensive as 5 on a normal day. getting a choice room was quite difficult. This hotel was immaculately clean. I can't say if the dust on my feet was from the overall atmosphere of the dusty desert or the carpet was dirty but i'll lean on the atmospheric situation since every other portion of our stay was perfect and clean!! Did not find any strange hairs in the bed, bathroom or even on the carpet . Amazingly, the bed was super comfortable - firm/hard as a rock just like i like it ! No aches and pains. Pillows are king size and they give you 4 per room. There are several barriers on the bed which I will assume is to protect from any type of infestation in the mattress so rest well here , no bed bugs or other creepy crawlers anywhere in the room. The shower is walk in and quite ample , water pressure was good on 3rd floor but the shower head was lame and took a few rinses even with my short hair to get conditioner out. The AC/heat thermostat was easy to maneuver and easy to regulate the room temp. No balconies and the windows do not open. The black out curtains can be a little wonky but we fixed them ourselves as they kept derailing (maintence check room 338) We did notice an exhaust fan in the bathroom ceiling but there wasn't a switch to turn it on ? The hotel furnishes a makeup wipe, dove bar soap and BBBodyworks brand of body wash, shampoo & conditioner . The shampoo pump was broken in room 338 so you might have housekeeping check this out. In the closet there is a small safe , An Iron, ironing board , microwave, kurig coffee maker (so bring your own pods if you please) generous fridge that even kept our ice packs frozen through a 3 night stay. Just remember to turn the fridge up when you arrive . This is a great business hotel . I believe we saw at least 4 computers in private lobby area our room had more USB plugs and outlets that I've not seen at any other hotel. We generally travel with an extra power strip . You won't need it here there are at least 6 USB plugs . Maintenance should Check the nightstand USB on left side of bed as previous guests forced/ pushed the connector in on a slant so we couldn't use those . The included breakfast includes just about anything you could want , two flavors of yogurt , 3 types of cold cereal . hot oatmeal (yummy) with brown sugar cranberries and pecans to add in. Hot cinnamon rolls, make your own pancakes and cheese and veggie mini omelets . there were 3/4 choices of juices and each day the meat selection was either turkey patties and bacon or TP and pork sausage links . They bacon and the pork links were so yummy ! our last day they offers biscuits but they were like rocks and didn't offer gravy so not sure what that point was . Coffee & tea is 24 hours . Breakfast buffet hours differ weekdays/weekends so check the times i believe it was 9:30 weekdays & 10:00 weekends . This was close to our family and had several conveniences close by so we will definitely return to this hotel next time we stay in Mesa area.

Clean hotel with tasty breakfast items…read more The location wasn't close to any attractions but it was nearby restaurants, fast food chains, and a grocery store. There was also a small shop at the entrance selling snacks and chargers. Check-in was a bit slow as they had difficulty finding my reservation. However, the receptionists were always kind and helpful. The 2 queen bed room was spacious and included a microwave, mini fridge, coffee machine, hangers, and an iron. The bathroom had communal soap, lotion, body wash, shampoo, and conditioner. There was a note on the sink stating that other toiletries were also available upon request. I wished there was more toilet paper was included as there was only one extra roll. There was a sufficient number of towels for the sink and shower. However, I found the shower to be difficult to start as the shower pin was stuck. The shower knob was also labeled backwards as the "H" was on the side of cold water instead of hot. The bed and pillows were soft and supported. The bedsheets were clean but could have been thicker. I enjoyed the easy access to outlets and lighting from the convenience of my bed. The TV was large and there was a decent number of channels available. Breakfast was simple yet executed well. The omelets were light and fluffy. Potatoes weren't always served but it was a good day when they were. Everything was seasoned and cooked well. Sausages were juicy and bacon was crispy. There was also fruit juices and coffee available. Other items included cinnamon rolls, cereal, oatmeal, and made to order pancakes. I would have loved healthier items like fresh fruit but the spread was more than sufficient for me. Although others enjoy actual dishware, the disposable plates and utensils made it easy to eat on the go. Would stay here again when visiting Mesa or Gilbert. Clean and priced appropriately and still one of my favorite breakfast options.

We stayed here for our anniversary and had a wonderful experience! We had a two-room unit, which…read morewas really cool and gave us plenty of space. Everything in the room was nice, and the bed was very comfortable. The staff at the front desk were especially friendly and always eager to help. There's also a nice bar/restaurant nearby that we really enjoyed. The resort has so many great amenities, including swimming pools, a hot tub, basketball court, and pickleball court. Everything was very nice and made it feel like there was plenty to do without even leaving the resort. The only downside was that parking could be a bit of a hassle at times, but it certainly didn't take away from our stay. My Wife also enjoyed the occasional Duck visit !! lol. Overall, we had a very enjoyable anniversary getaway and would definitely stay here again!

Clean accommodations. Kitchenette was perfect. Table & chairs for eating was a plus. Huge bathroom…read more Odd that it had shower with window. It was frosted, but could be seen from outside. Front office staff were pleasant. Bed was uncomfortable. Definitely not sound proofed. All noises from adjacent units and above were heard. Not enough parking in immediate area of room.

I love this hotel chain. I've stayed in lots of them. They are always super clean, mostly quiet,…read moreand the staff is top notch. This location was no exception. I was greeted by a sweet man who asked where I was from and shared a personal story about his visits there. While he talked he got everything squared away, the check in was fast. The room was very clean. Parking was free. Bed was comfy. Will definitely stay again if I'm in the area.

Checkin: November 15, 2025 Checkout: November 18, 2025…read moreRoom 402 Bed bug bites and overcharged! confirmed by Doctor, I have Bedbug bites on my lower left leg and right upper back. He said I should notify the hotel for future guests. I called and confirmed we did not need a code for the medical discount. (We needed the code at a diff hotel in Scottsdale.) When we checked in, I verified we were there for medical reasons and asked what the rate was. He said we would get it at checkout. I have never stayed in a hotel that would not tell me the rate upfront. He ran my CC, but said it would not be charged until we checked out. (I did not prepay) Upon check out, the GM, Tammy would not honor the medical discount. She said because I made the reservation via Expedia, she could not give me the discount (even though I called ahead, and was told when we checked in that we would be on a medical discount rate). Luckily it was only a 3-night stay - but I was mad enough with just those days being at a higher rate. House keeping did not clean our room on the scheduled day. Although we will need to return in 6 months, location is perfect - close to medical facility and restaurants... We will never return to this hotel.

This resort is so beautiful and keep up,everything you wish for is here,l have lived here for 3yrs…read moreyear around. Patti.

Nice park, great pool and hot tub! The grill has some great food and weekly specials. Don't forget…read morekaraoke at the bar on Thursday!

Well I'm leaving today homeless, although my income is substantial and 2 apartment complex, that i…read morefound by searching myself and really doing most of the work to process to avoid homelessness, especially since I'm 72 years of age, with no living relatives. At the last minute the folks in charge realized that I didn't have a hard copy of my social security, and even after receiving a receipt, stating that the hard copy would be mailed. I was told they would have to kick me to the street and then I can go to the city of Mesa ,and start over again with the process to get funding for housing,the initial move in cost.Unfortunately even after being told I would receive additional time pass the 90 days, because the documents needed were recognized and believe that little more time to finalize everything would be granted Some of the clients had expressed that they had lived there for months to a year. I was shocked when they wouldn't wait less than 3 weeks to help me Yet,my pension from the railroad was more than most of the clients that were involved with the housing for the homeless. Well I guess I'm the wrong race. What a disappointment.

this place sucked you can't do anything and no one gives a crap about everything and there are bugsread more

The check in process was a little slow, but the parking spaces were adequate. The inside lobby…read morearea was nice too. The rooms were average size and the beds were a little soft. Seems like they updated everything in the past few years, but it looks like a make over. The staff seemed friendly, so it was a pleasant stay. The price was decent too.

I gave this place 5 stars because it was clean and looks like the pictures! That's always what I'm…read moreworried about is bugs and cleanliness! It's not a resort but it's descent. This place was nice looking ok yeh outside and the lady who checked us in was very nice and efficient. Our room was like the pictures and simple. It was what we paid for, simple and clean. I had no complaints, we stayed for one night. If you need somewhere cheap and a quality safe place to sleep for the night, this is your place! The surrounding area is under construction but soon that will be over and the light rail will only make this hotel a better spot! ps. not every room comes with a sexy chocolate man!

We were in town on a hiking trip and chose this place because it was near where our other friend…read morewas staying and honestly, we couldn't have been happier. Checking in with super quick, and checking out was even quicker! The staff was pleasant, everything I witnessed inside and outside of the property was kept very clean. The room was more than adequate and the beds comfy. Also, their prices were very fair. ** My only request would be for the vending machines to take credit cards because I just don't often carry cash.

I had minimal expectations but had hoped for a solid, clean place to stay. I was let down…read more Random people's hair were stuck to the walls of the uncleaned shower. There was an (unidentified) insect egg stuck to the bathroom wall. The staff and management was beyond indifferent.

I had a good experience. I wasn't out and about in the city, but really just taking a much needed…read moreday to myself and my husband (who travels for work). The room comes with a full kitchen and a bathroom that has a little section for towels and counter while closing off the toilet and bathtub. The bed and pillows were comfortable, and there was enough room to hold all our luggage. I had a very comfortable, relaxed evening. Something I really like is that the pool is shared by this property and the Holiday Inn next door. I think they're owned by the same parent company, but it's good to see the hotels looking at reducing the environmental impact by consolidating pools instead of building more. There are also EV charging ports available if you have an electric car. The hotel has a gym and amenities but I didn't use them, so I can't review their quality. Nice experience overall though. Would recommend.

Maria lectured me daily about leaving my room clean enough for her to make the bed. I guess leaving…read morea robe on the bed is unacceptable. She was very rude and unreasonable. She ruined the stay for me. I will not be returning. And the bed was so very hard, I didn't get a decent nights sleep while we were there.