PRO - Mini fridge is very deep & gets to 38 degrees! - Staff was very nice & professional CONS - Desk was clearly not wiped down, lots of debris and dirt - Two small drawers in closet space with no door - No microwave but there is a communal one next to the ice dispenser - Shower door does not fully close but it's long enough that no water got out. - Bathroom door is a slider, which is annoying for siblings, lol. $150 a night; peak Holiday pricing. Thanksgiving read more

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They were very busy but attentive, kind great customer service and the drink was very good and they got it to go for me read more

Marriott Phoenix Chandler - Bar area - Hotels Near Me - Chandler, Arizona

Love this location !!! And employees like Lindsey !!! Thanks for making me feel at home I appreciate that and thanks for the bottle opener!! The restaurant was great I recommend the salmon with love try it ladies read more

Great hotel, clean, quiet and friendly staff. Good location too. I'd definitely stay here again. Special thank you to Grinalda, our room was spotless! Cheers read more

Stayed here for a quick weekend trip to see family and it exceeded by expectations. I had gone through and researched dozens of locations and this was by far the most cost effective and nice. Parking was free, no resort fees, and it was incredibly clean and sleek. We upgraded to have lounge access where there was breakfast included and snacks and (nonalcoholic) drinks available at anytime and ample space to grab a spot to work at. There was also happy hour/evening bites to eat (Monday-Thursday) that I was pleasantly surprised by. The pool was the only thing we did not utilize as it was over 100 degrees when we were there so the pool was just too hot to be refreshing. Will be coming back here in the future. read more

Checked in got to the room got in bed There was a nasty smell realized the duvet does not cover both sides of the comforter. Asked the maid in the morning she confirmed they do not change out the comforters after every guest. I was so grossed out asked for fresh bedding. Let the front desk know and they acted like the maid was wrong. Looked in the rooms that were checking out and noticed the comforters were thrown on the desk. That is disgusting if a person didn't pull the sheet down their body is touching that comforter and you get in bed and it's then touching you. The worst part was the front desk acting like it was no big deal. read more

Marriott Phoenix Chandler - A picture showing how the inside of the comforter does not have a duvet - Hotels Near Me - Chandler, Arizona

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I travel every week for work, and when I'm in Chandler I stay at the Marriott. Not sure why the ratings aren't higher. Prices are great for a top tier property, and the beds are extremely comfortable. Great service at the front desk, and a 20% discount at Happy Hour (3-530). M Club has wonky hours, and perhaps that throws some of the more astute travelers off, but the area is right near the 101/202 So you can get anywhere quickly. read more

Marriott Phoenix Chandler - Exterior - Hotels Near Me - Chandler, Arizona

Anna greeted us as we checked in she was extremely professional and quick to get my room worked out. The room was large, bed comfortable and staff were all pleasant. We have elite status so we enjoyed the free hotel breakfast which was nice as it comes with a high-end coffee machine which I thoroughly enjoyed. Breakfast was fresh and filling had potatoes, sausage, breakfast taco, and scrambled eggs. I shared a chocolate croissants with my wife all was fresh and the staff were good at maintaining the quality. We also asked for the food voucher coupons instead of points which we used to purchase food to take home after checking out. We've stayed at this hotel several times now and it is a place we look forward to retiring in the future. The hotel has a pool and several conference rooms we have not used them but they look nice. I do recommend this hotel. read more

We were able to book within short notice and check in early. Very attentive. Hotel, rooms were very clean and comfortable beds! Thank you read more

Minimalist hotel but comfortable. It's interesting that there is not much decor or many frills in this Marriott. But it is clean. The rooms are a good size and the beds are comfortable. My frustration was with the air/heat. While there in November, the night go into the 40s but I could not get any heat. Gratefully they had an extra blanket in a drawer, as well as extra sheets. The extra sheet was also necessary because they did not have a top sheet on the bed. It was just a comforter. I got the top sheet out of the drawer and put it on me so that I would not just be under the comforter. read more

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Our stay included both positive and negative aspects. Check‑in was straightforward, and when we asked about an upgrade, the staff was able to accommodate us with a mountain‑view room, which we appreciated. When we inquired about breakfast, one staff member informed us that it could be purchased for $30 per day for our entire family. I mentioned that we were considering buying it for one day, specifically Sunday, but wanted to confirm with my husband first. Later that evening, when I returned to purchase the one‑day breakfast pass, a different staff member was at the desk. She discouraged the one‑day option and insisted on a seven‑day pass instead, explaining that creating a single‑day pass was difficult. Due to the lack of flexibility, we chose not to purchase breakfast at all and ate elsewhere for the remainder of our stay. I also asked about the possibility of upgrading to a larger room and was told that no other options were available because we already had a mountain‑view room. It was unclear whether this was fully checked, and we were not offered the opportunity to pay for a larger room, even though we were willing to do so. Housekeeping came after two days and restocked supplies, but the bed was not made properly, with the sheets not fully placed on the comforter. That ended up being the only day our room was cleaned, and for the rest of the stay we requested towels and toilet paper as needed. On the positive side, the gym was well equipped with a good variety of machines. The lobby was nicely furnished, and the seating near the bar provided a comfortable place to sit or eat. The staff member who assisted us at checkout was pleasant, and the checkout process was simple. Overall, the stay had conveniences and amenities we enjoyed, but several service interactions and inconsistencies affected the experience. read more

One of the nicer Marriott properties around here in this part of PHx. And the Concierge lounge is open 24/7 for water and snacks which is great. Breakfast decent and they put out real food in the weekday evenings from 5:30 to 7:30pm. Rooms were spacious with sofa seating area and desk for evening work. Always stay here or similar over say Courtyard (smaller rooms and no lounge). Enjoy! read more

Marriott Phoenix Chandler - Hotels Near Me - Chandler, Arizona

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I'd like to start and say, our weekend was fantastic. We started with a small hiccup at check in...not a problem, hiccup fixed in moments. We went down to the bar for happy hour. Service was fantastic. Our waitstaff was well versed on the menu and also made my SO an off the menu drink. The sunset was fantastic. The room neat and accommodating. All of our basic needs met with enthusiasm! This review is absolutely a 5 star, don't misunderstand! My "to be addressed". The complimentary snacks and breakfast, were both readily accessible and presented beautifully...BUT they were not allergen friendly at all. The only resealed items at breakfast are cereal and hard boiled eggs. Every other item is served buffet style with the hopes that people use separate serving utensils. On day one when I pointed this out the breakfast attendant opened a fresh loaf of gf bread for me and provided unused utensils (thank you!). On day 2 there was a packaged udies muffin (which I took). We were also approached by the concierge asking if there would be a different snack that I'd like. To which, the answer was no thank you. All of the team was beyond friendly and attempted to resolve the allergy issue with the limited items they had. Thank you team. Corporate representatives reading this, applaud them for their wonderful attitudes. And then please give them a few more options for the less common visitor. We do exist and are very grateful when we are also able to partake in a goodie or 2. I feel the need to add an edit to this: apparently breakfast was included in the type of reservation we placed. If I had been paying out of pocket per meal I would have been far more disappointed in the breakfast situation. read more

Marriott Phoenix Chandler - Sunset - Hotels Near Me - Chandler, Arizona

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I have never written a review before but what happened at the Marriott in Chandler was completely unacceptable. The manager on duty was unprofessional, disrespectful, and condescending toward both children and parents. He spoke to kids as if they were an inconvenience, raised his voice at families for simply walking through the lobby, and acted in a way that was shockingly unstable. It was not just rude, it was deeply unsettling. I have stayed in hotels all over the country and I have never seen behavior like this from someone in a position of authority. Families deserve to be treated with basic respect and courtesy. Until the Marriott addresses this manager's behavior and replaces him with someone who actually understands hospitality, I strongly recommend staying somewhere else. read more

Stayed here while on business and felt it was a nice and clean hotel service was good and quick not to much stuff around but a lot within driving distance. Overall rooms were clean and comfortable staff was very friendly had dinner and appetizers at the bar area and all the food was very good and would definitely eat there again when in town. There was plenty of parking at this hotel and within a couple miles to several businesses overall had a nice time and no issues. read more

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Marriott Phoenix Chandler was night #2 on Operation Polar Express, an epic trip where 6 adults and 3 littles travelled to the North Pole (aka Williams, AZ) via boarding the Polar Express to get handed a bell by Santa. I booked 3 rooms with 2 queen beds in each. The Marriott team were able to give us rooms right next to each other and made sure that each room key had access to the M Club. We did have a drink at the lobby bar and this was a great experience. The bar staff was very attentive and it was a nice place to relax. The kids played magnetiles at one of our tables while we enjoyed our drinks; we also shared chip bags that were in these baskets behind the front desk for M Club Members. Speaking of the M Club, we especially enjoyed breakfast here before we got on the road to Williams. They have one of those super fancy coffee machines and the breakfast buffet that they put out was nice...no complaints. In fact, how about some extra praise? It was packed at breakfast time and our group of 9 didn't have anywhere to sit. One of the M Club workers opened up the conference room for us to all sit together...that was incredibly nice. Would I come back here? Absolutely! This was probably the nicest hotel night of our trip and it was very affordable. The bed was comfortable, the place was clean, the bar was nice and the M Club is an awesome perk. Oh and did I mention? Parking is free! #OperationPolarExpress read more

If you want to stay at this hotel as a traveler.... Yeah it is a nice place for a biz traveler. If you want to run an event here.... Stay away. The staff is really not that good and the banquet food is average at best . read more

The hotel itself is nice along with the staff. However, the rooms could use some improvement with cleanliness and modernization. I would not recommend staying here. The bedding when we checked in was dirty with hair all over. The staff did change the sheets but for some reason the new ones also had hair all over. read more

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This review is especially for the service my family and I received from the bartender Aniya (I hope I'm spelling her name correctly). She was attentive, polite , and made three rounds of excellent drinks for us! I can't remember the names of the two front desk people that helped us but they were also very professional and personable. The room was clean, comfortable, and we had no issues during our stay. read more

The Marriott Phoenix Chandler was the first hotel during our year end road trip. My wife had picked it after doing extensive research on Tripadvisor and Yelp. They are one of the newer Marriott properties in the Phoenix area. Our stay was pretty much good until it was almost time to check out. Check in was easy. They were expecting us and gave us a nice room with 2 queen beds. The room was nice sized. It gave us a nice comfortable bed to sleep in. The hotel had a M-Club lounge with breakfast served in the morning to Platinum and above members. No evening hor dourves thanks to covid. But, they did keep the club stocked with soda, water and snacks. The exercise room was nice and had lots of equipment. They had disinfectant wipes for you to wipe down the equipment. The hotel had a waterfall in the bathroom that startled my wife. Unfortunately, as we were packing up for the next leg of our journey, the room upstairs had plumbing problems causing water to fall from the ceiling and lights. Tuey, the front desk manager was able to help us move to a different room for our last minute preparations. Later in the day, she called me and apologized once again and gave us some Bonvoy points for our problems. Overall, it was a pretty good stay until the waterfall. It is a good hotel. I look forward to staying again, as long as they don't have a waterfall in my room. But, even then, the manager handled it as best that she could. read more

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Very clean lobby, really good service at check in and plenty of free parking... what's not to like? I guess a couple of small things like the breakfast place downstairs won't sell you anything at a minute or two past their 10:30 am closing and no microwave or fridge in room. The showers are amazing and the beds are fantastic. read more

Marriott Phoenix Chandler - Wall art - Hotels Near Me - Chandler, Arizona

M lounge was great. We have experience nicer offerings at other Marriotts but it was very convenient to have breakfast before my drive to Tucson. The location was not walkable in the heat to restaurants or shopping. You will need a car. The room was comfortable and the staff were all very friendly during my 2 night stay. read more

My wife and I came here for a quick overnight to get away from the kids. Great location! It was a quick 5-minute Uber ride to just about anywhere local. The views were nice too. This may be our go-to when it comes to a local place. Clean, friendly, and quiet. All things you want when you think of the opposite of children. =) read more

I checked in on August 18, 2023 @ 2:45pm and will be checking out tomorrow (August 20, 2023). I scored a pretty good deal using my AAA card on the Marriott Bonvoy App for $99/night with my total being $199.00. Upon checking in I was informed a $50/night incidental charge so my total went to $299.00 which still isn't bad. This hotel was pretty busy being they have meeting & Convention rooms on property. As I stayed here I witness a lot of people wearing badges with the main convention room full of people which made sense to why the hotels in chandler was pretty much sold out. I was put into room 621 which featured 2 Queen Beds overlooking at the beautiful mountains and somewhat green/yellow fields of chandler Arizona. The room also had high ceilings which you don't see often in any hotel rooms. As i usually stay at other branded Marriott hotels this stay was my first ever actual Marriott stay. What I loved the most was the shower heads you had a handheld as well as a mounted fixture. Just everything about this hotel made it worth the price per night. They even had a neat little spray next to the beds you can spray on your pillows before going to bed so you can sleep and wake up refresh & not drained. Not only does this hotel had a convention center/ Meeting rooms on site they also had a Pool open from 7am-10pm, 24 hour fitness room. Starbucks open from 6am-10am, Restaurant & Bar as well open from 5pm-1am daily. Just everything about this Marriott literally made it worth not even leaving the hotel on this trip. Overall I highly recommend this Marriott to anyone looking for a hotel in the Chandler Area.... read more

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The hotel itself is nice enough but the HVAC was virtually nonexistent. Luckily I was there in February, but even in 50 degrees the room was very warm. Tried turning up the AC but nothing changed. Very uncomfortable stay. read more

COVID makes me look for properties that are safe. You see, I'm a disabled veteran and something like COVID could kill me. I used booking.com. I should have looked at the Yelp reviews. We had to go to AZ to see my dying grandmother. We spent $375 for 2 nights. You think you'd get a great value. It wasn't. I can talk about room 605. The view is awful. The AC is so loud it drowns out the TV, and then when it turns off the TV is blasting. The beds were so hard, it made my partner (who loves a firm bed) have back issues the whole time. The staff were not wearing masks properly, and though there were signs to wear your mask folks were not. None of the staff were enforcing mask wearing either. During a pandemic. It's not just elderly that can be hurt by this, but veterans like me who can die. No one cares. The staff, with a smile allow adults to roam around full masks off, children no masks (high school age). No one cleaning the elevator buttons. $14/day for wifi. An AC that will keep you up all night and a view that is best kept for those in "timeout." $375 of what I would expect from a Hotel 6. read more

Marriott Phoenix Chandler - View from the 6th floor - Hotels Near Me - Chandler, Arizona

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We came in Thanksgiving weekend for a Hockey Tournament. This hotel went above and beyond for our hockey club. They provided a hospitality room so we could use it throughout the weekend for team meetings, lunches, and remote work. It took a lot of stress off team managers who prepare team gatherings before and after games. The bar team was fantastic. Fast, efficient, and friendly. We look forward to coming here every year. read more

So hubby and I decided to do a midsummer "staycation" in the Valley. We chose this hotel because my dad had stayed there on a recent visit. I booked for one night and then changed to two the day before we checked in. Another interesting connection is that my office building happens to be right next door. So I was definitely curious to check out this place. The hotel is very new and nice. The lobby is clean, large and well appointed (nicely decorated). The front desk staff were pretty friendly. I did have a problem where they couldn't find where I had added the second night, but they said they could accommodate the second night and in fact we would not have to switch rooms, which was nice. The bar and restaurant area is quite stylish. More on the breakfast bar below. Because I love to swim and I checked out pictures of the pool online and thought it looks very nice, my first order of business was to try it out. While it was outdoors, it did have nice shade umbrellas sprinkled throughout as well as a pergola-covered hot tub. Being it was 115 in the shade both days of our stay, I did not feel a need to get in the hot tub. But the pool was lovely. It was warm from the moment I stepped in--not sure if that was outside temp or it was heated or a combo of both--and stayed temperate throughout. It had a "deep end" in the middle, which I had never seen, and it only went down to five feet. I think a lot of newer pools are designed like that to help prevent drownings. It had six "waterfalls" (squirty water shooters), two on one side and four on the other with benches to sit on under them. It had steps to get in and out on all four sides. I couldn't do laps either day because there were so many kids and families in the pool, but I'm used to that at hotel pools. Mostly I just power-walked/did "water aerobics." The room was well designed to make the best use of space and multi-task where possible. Like right when you enter the door there is a "closet" (open) off to the side that has two tall and skinny cabinets one with an ironing board and iron. In the middle is an upholstered bench with two "dresser drawers" below it where you could (and we did) sit to get dressed/undressed a couple times. It has a dorm fridge and coffeemaker also tucked into the nook. The only odd thing was no microwave. Almost every modern hotel even "discount" ones usually have a microwave in the rooms. The TV was mounted on the wall and so were the nightstands, which were essentially two staggered shelves on each side. There was a narrow shelf below the TV that widened to a desk on one end. Very clever design. It was quiet most of the time and definitely for sleeping at night. We did ask for a "quiet" spot so they placed us on sixth of the eight floors and toward the end of the hall. The bed was fairly comfortable and the bedding nice but it was one of those modern platform frames so no box springs. Luckily they had a couch with a chaise longue ottoman so I took to that both nights after my hips started to hurt. The room didn't keep temp to the 68 degrees we like for sleeping at home, but then again it was 110-115 outside the entire time we were there. The views of the Gila River Indian Community Reservation and South Mountain to the west were to die for, and they had a big picture window on every floor at the elevators to enjoy the view. It was stunning at sunset in particular. There was a wedding reception there the second night so lots of people dressed up in fancy clothes. They have a lot of meeting/party rooms, which is nice. They also have a very large workout room with tons of treadmills, weights, etc. In the morning after our first night, we went downstairs to check out the breakfast situation. We had asked about it the night before and were told there was a breakfast buffet. We assumed it was like most hotels and was included with the price of the room. Nobody told us otherwise. But I noticed that my room keycard did not work on the tapper by the glass sliding doors to the breakfast room. A staff member standing there said nothing to explain the situation. However, there were lots of guests coming and going and after not too long someone came out so we just went in. Nobody corrected us. We enjoyed a hot breakfast of scrambled eggs, biscuits and gravy (nice that it was vegetarian as hubby is vegetarian and it had green chilies, which gave it a nice Southwest kick, not the standard sausage gravy), hot oatmeal with fixings, cold cereals, bread, bagels, muffins and danishes, yogurts, hardboiled eggs, juices, coffee, etc. In other words, pretty standard hotel breakfast fare. The second morning, however, we could not get in and there were a lot fewer people inside so we asked at the front desk. We were informed it was $30 extra. Oh wow! It was definitely not a $30 breakfast! So we just skipped it and checked out. Would I stay here again? Probably, but I would go somewhere else for breakfast. But I would go again just for the pool! read more

This is a property right in the heart of Chandler; in a much better condition than its sister properties (Courtyard, Fairfield Inn, etc) nearby. Staff is friendly, the rooms are upgraded (great showers, by the way), the restaurant/bar food quality has deteriorated a bit but overall a decent place to settle if you don't want to venture eating out. Parking lot is large, you will always find a spot and it's free! read more

THE SMELL!! never in my life have i smelled a worse hotel. i had to have my room switched three times because the smell was so rancid! everything on the 5th floor is completely unlivable. the hallways are fine but the moment you walk through the door, you're hit in the nose, mouth, and eyes with the stench of raw sewage. incredibly disappointed. read more

This newer Marriott is a hidden gem! We can access the city quickly via the nearby freeway.. Check in, and lobby area are spacious and well kept. The bar, workout room and pool are great.. After several stays here, we would definitely recommend this place to others looking to stay in the area. Rooms are clean, the area surrounding the hotel are quiet so you'll be refreshed for the next day journey! read more

Marriott Phoenix Chandler - View from the room - Hotels Near Me - Chandler, Arizona

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My experience here has been very pleasant. The M Club breakfast is utterly unremarkable but other than that no complaints. Very clean and my room cool very nicely, never a sure thing at a Marriott. (Hyatt as well, TBF) One thing: there is a gap on the bottom of the shower door and so water literally poured onto the bathroom floor and into the entryway before I knew what was happening. No way to prevent it, it overwhelmed the bath mat. I'll for sure be back. read more

This hotel was so clean and the staff was the friendliest I have come across in awhile. I used to work at a resort and so it was nice to come across staff who treat people using the family rate the same as everyone else We are local and stayed for a dance competition but we will be back if we have another one in that area. The drinks at the bar were great and bar staff was super nice as well I loved the young girl at the front desk, i wish I knew her name because she was very helpful and so nice Pool area was fun for the kids and nice to have the outdoor fire pit read more

When I was inspecting the bedding, I noticed the comforter was a bit yellowed... upon closer inspection- I realized there was absolutely no cover on the comforter. Then I noticed BLOOD ON THE SHEETS! Disgusting! When I called the front desk for a new comforter, I was met with a little bit of attitude as reception tried to argue with me that there had to be a cover, despite what I was looking at with my own eyes. Not to mention an incredibly loud, annoying, constant ringing sound in room 520. Or the bright flashing LED light on the smoke alarm. Or the mini fridge that can't get cold. Just avoid this place. read more

Marriott Phoenix Chandler - Hotels Near Me - Chandler, Arizona

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From the awesome staff to a great central location when attending any spring training game, we will definitely be coming back to stay at this location. This place makes you feel welcomed. Head over to the M Club self served breakfast. No need to drive anywhere. From Bubly sparking water to fresh fruit, there's something for everyone. Also, shout out to Thomas!! Awesome service!!! read more

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Manager Juanita has restored my faith in this hotel chain. Indeed, business administrators are daily challenged to adjust quickly to the changes that are springing up due to new government mandates and protocols, but those managers who value patrons know to address complaints and resolve issues appropriately and fairly when the challenge is not met. Mgr. Juanita at this Marriott is one such manager! She saw to it that I was refunded the cost of my stay and assured me that the staff has corrected the shortcomings I noted. Juanita is proof that despite upsets that might occur as a result of and during this covid crisis, Marriott is still a chain that strives to maintain qualitative customer service and satisfaction. I thank the management, particularly Juanita, for working towards a resolution that meets with long-standing Marriott standards of hospitality as well as my own expectations for this hotel. read more

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Beautiful hotel! Wait time was quick to be seen. The room was spacious, lots of lighting and the TV is huge. The beds are comfy and overall it was a great stay. They have dining downstairs and a pool and fitness room. Overall this was a great stay. I highly recommend this Marriott. Also, the window is huge so if you feel like you are closed in, opening it up makes a huge difference. read more

Looks brand new, but I was surprised how mechanical breakdowns aren't repaired immediately. The ice machine on the 5th floor doesn't work, the parking lot lighting is out (I parked in daytime, went to leave at night and my car was in total blackness. Scary for women so please fix!), the in-room refrigerator makes a high pitched whistle sporadically 24/7, and the air/heating unit is so loud that I thought a truck was idling outside my 5th floor window all night, and room service doesn't operate after 1030a or before 5p. So if you want lunch, use DoorDash. The good news is that the employees are all nice! That's how they got 4 stars instead of 3. read more

Appears newly opened, the rooms are spacious and have very nice scenic views. The pool was a little out of the way but it's a nice lap pool for getting some sun. Didn't like that I had to keep calling front desk daily for fresh towels and to get put on the list to have our room cleaned. But COVID times call for desperate measures I guess. I'd stay again if I'm back out this way in Phoenix. The bar is open and ready for service which is good since the restaurants weren't open yet. Good location, close to restaurants and Starbucks is literally across the street, which is really why I picked this location. read more

Hotel feels recently renovated. Like that the dining options including M lounge are on the first floor. Staff is friendly and helpful. Rooms are clean and spacious. Don't expect a view, sorry people this is Phoenix suburbs expect brown with brown mountains. My floor and room constantly smelled like weed for 5 of the 6 days I was here. Very unpleasant and didn't seem like there was any interest from staff to resolve. read more