Great location with underground parking. Very helpful staff. We ate breakfast at Pacini the…read morerestaurant attached and it was very good. It has beautiful decor and is very clean.

Hi-ya! Moose suites…read morewas a great hotel. It's super clean, good staff and next to the Roam transit and shopping areas. When you first walk in the lobby check in area is next to the large sitting area with a big fireplace that is hot enough to warm you but not make the place uncomfortable. The rooms are very well maintained and so are the walkways, fitness center, sauna, jacuzzis (2 large ones) and pool. The restaurant that is nothing the hotel we didn't eat at, but I ordered and old fashioned and it was good and strong, but no black cherry, but that was fine. The sauna was so clean and it felt great to warm up more in the mornings and relax in the jacuzzis after a hike in the evenings. The jets were powerful and the views from that area overlook the the mountains and the gondola an Norquay. This hotel was great, only one thing really, the laundry room at 2 washers and 2 dryers which were of good quality, but one was down. We stayed here for 6 days and i thought that was a good amount of time without it becoming too day to day feeling. 5 stars because we had a great time there AND they provided loaner bear sprays for all of us. I don't know if they can do it for everyone, but that saves you at lease 35 bucks for each spray that you can't take back in the flight if you do t use (and don't check bags). That was an amazing food convenience.

Looking like a building or castle pulled straight out of Edinburgh Scotland the Fairmont here is a…read moremagnificent hotel and grounds. Nice accommodations and working areas for groups, with one running joke, 'where are the wash rooms". Helpful through and through. Close to downtown with public shuttle just out front riding an on time jitney. Elk wandering in nearby and summer crowds growing I very much enjoyed the overall vibe.

The RUNDLE Bar & Lounge-…read more My client had just completed delivering a 3-day Signature Program in Calgary, and our event location manager said "let's celebrate by going somewhere really nice." So he drove us into Banff NP. We stopped at Lake Louise, Johnston Canyon, Vermillion Lakes, the cascade falls, and then we began driving to the Fairmont Banff Springs Hotel. What an absolutely beautiful hotel in one of Nature's most breathtaking masterpieces. The beautiful earth-toned cream colored hotel climbs from the lower mountain side and stands beautifully amongst the tall pines surrounding it. We made our way to the Vermillion Bar, where are post worked back in his college days, and were greeted by a super sweet server, Ayala, who lit up whenever she laughed and smiled with you. We enjoyed cocktails, beef, tartare, veggie Credit, charred, avocado, and a unique presentation of hot wings I've never had before - the actual wing that has two bones in it was pre-cut down the middle so you were served the 2 halves as their own individual wing. Great flavors and it was very unique and enjoyable. All of it was delicious and undeniably yummy, and fairly priced for such an elegant location. We were expecting a much higher price point and were delightfully surprised to see that even though it is a luxury location, it was not price gouging or ridiculously inflated that one often finds in so many other locations that are "elegant or nice". If you have the opportunity to treat yourself to a very beautiful sunset under the majestic Mount Rundle, and want to enjoy a modern setting in a historic landmark, this is absolutely a visit you must make while in Banff National Park. Thank you Ayala for treating us so well, and sharing your sweet Australian journey with us. Chris, David, Trisha, and Keith

I can only speak for the coffee and the water mug we got with five stars service. It was a pick up…read morespot for our tour bus and so happy I got the matcha latte! I needed healthy caffeine and it hit the spot. Recommended stop and location was perfect if u plan to stay in this area! They have jacuzzi/hot tub, buffet breakfast and some cute merchandise.

Wow! I love this place! Great location. It's about a 15 minute walk into the heart of downtown…read moreBanff and all the shops and restaurants, and I appreciate that it's a little removed from all that busyness. There is a nearby bus stop too. I love all the amenities here. The hot tubs (they have two) are delightful and they also have a cold plunge pool. I did their cold plunge challenge, where they have a timer set for 3 minutes. I felt amazing afterwards! I love going back and forth between the hot tubs and cold plunge pool. They also have a sauna outside too. They offer free S'mores every day for happy hour, and supplies so you can roast your marshmallows by the fire pit outside. Lots of seating outside and I really enjoyed sitting outside and reading. They also offer board games to play and have a lot of indoor and outdoor seating, so many options of where you can be. They have a full bar with a nice selection. Delicious happy hour wine deals! I love their red wines. The food is really good here too. They have a really nice breakfast buffet and it's included with your room. Pancakes, eggs, sausage, yogurt, juices, pastries, and more. The bar serves snacks and other food throughout the day and evening. I really enjoyed their charcuterie board. So fresh and delicious. Our room/suite was very spacious. Two queen beds and a living room area with a sofa and fire place. The beds were pretty comfortable but not amazing. We had a microwave and refrigerator, and I loved the espresso machine. We also had a dining table. The bathroom had lovely shampoo, conditioner, and body wash from a local company. My only suggestion is that I wish we had more storage options to unpack our clothes. There were some hangers to hang a few items and there was 1 drawer in the nightstand. I wish we had a dresser. Excellent and friendly staff. I really enjoyed the vibe of this place. I would definitely stay here again.

Canoe Hotel and Suites - Banff, Alberta…read more Following the itinerary created for me by Rail Expert Kevin Guadagnoli through Amtrak Vacations, I left Jasper and headed to Banff, aboard a tour bus operated by Brewster Transportation. While I was not able to participate in the 9-hour excursion to the Columbia Ice Fields that Kevin had booked for me (I was late when that tour departed from my hotel to Jasper via the Ice Fields to Banff), Brewster offered a bus direct from Jasper to Banff, sans icefield exploration, for CA$168, and I arrived in Banff in late afternoon. As had been the case throughout this custom-built trip, Kevin did a great job of choosing my hotel in Banff: he booked my room at The Canoe Hotel and Suites, in the heart of Banff. The Canoe Hotel appears to get its name from the structure itself, which consists of four levels cleverly arranged to look like canoes. The room included a gas fireplace, and a spacious balcony on the fourth floor. My room was within a few minutes' walk to three heated outdoor pools, a sauna, and an outdoor fire area. I found the hotel to be an impressive presence in Banff. Located in Banff's Uptown District (on Banff Avenue), the Canoe is within a ten-minute walk of pretty much all of what Banff offers. The hotel houses Sudden Sally, a full-service bar and restaurant with outdoor and indoor seating, and beautiful vistas wherever you look. It's adjacent to The Otter Hotel and its restaurant, Good Folks, which likewise offers a full-service bar and restaurant. For the budge-minded and for those who crave honest-to-goodness root beer, there's an A&W directly across the street from the Canoe. Front desk staff were uniformly friendly and helpful. Upon my arrival the staff double-checked my reservations for trips scheduled for the next two days - one to visit Banff's glorious waterfalls and one that would take me from Banff to Calgary on the last day of my vacation. Included with the room were two passes allowing me to use local transportation to visit more of the village. On my second day there I joined an 8-hour excursion to nearby waterfalls, and on my third day I completed my vacation joining a 2-hour bus trip to Calgary Airport.

What a gorgeous hotel. We liked how you can park right outside your suite. The views were…read morespectacular and everything was calm and peaceful. The tea options in the lobby were so nice, we really enjoyed relaxing with a cup of tea and soaking in the views. It was fairly spacious and the amenities were great. Can definitely see us coming back.

A truly 5 star experience…read more Location perfection achieved :Peaks hotel is literally steps away from the core of downtown shopping and dining. The ski shuttle also stops right outside. We loved the detail paid to a comfortable stay : Gear storage, laundry, ev chargers that work, a wash stall for cars, heated garage. Plus in your room a nespresso machine and fancy local tea. We never ventured across the street to check it out but there is a pool, sauna, and hot tub plus ski rental and tune shop at the sister property. The rooms are brand new and beautiful. We loved the spa like shower and even the huge bath sheets. Would definitely stay again and recommend to friends!

I stayed here in downtown Banff, and it was very comfortable. The room was a good size, and the…read morebathroom was pretty nice. I had a hard time figuring out how to use the shower, but luckily my husband knew what to do. It would have also been nice if the shower had a shelf for the toiletries. For the elderly, pregnant, or people with physical disabilities, it would have been hard to reach to the floor for their toiletries. There is only an uneven soap dish in the shower. But the bed was pretty comfortable, and the location was amazing! You could walk anywhere in downtown!

Check-in was easy at 4pm. Every employee we came across was nice and diverse. There's no elevator…read moreso luckily an employee brought our luggage up for us. You can probably ask them to bring it down for you but to save time upon check-out we brought the luggage down a flight of stairs. The room is spacious for two with the king bed. The bed, pillows, and comforter were plush. Slept easily every night. The view from the room is gorgeous especially with snow. I love how the lamps are step-on to turn on. The outlets are also easily accessible. The bathroom is a decent size. There's a clothesline in the shower you can use if needed. I like how the shampoo, conditioner, body wash, lotion, and hand soap were from a 1% for the planet brand. There's a shuttle to downtown and back. Pick up and drop off is always at IGA which is easy to find. You just need to call or let the front desk know when you need the shuttle. I needed post cards to go out and was able to leave them with the front desk. If they get your outgoing mail during the week then it will go out the following week. I also borrowed a pen and a key card for when I locked myself out of my room. I highly recommend this hotel and will book again if I'm in town.

Really love this small boutique hotel that is away from the city but not far enough that you can't…read morewalk or cycle or drive to the public parking where you can park for free for hours. They have a fantastic staff who will offer you bear spray, walking sticks, umbrellas and help you with advice. Style here is historical mid century modern. Hot tub is large and very comfortable with a great view of the mountains and they supply a robe in your room. There is enough shelving in bathroom and the bar and restaurant is beautiful also with excellent views of the mountains. They have a fire pit and plenty of tables outdoors on the patio.

This is a beautiful hotel in a beautiful location. It was a bit out of the way but with the free…read moretransportation around Banff, it was the perfect place to stay. We came in late from our Rocky Mountaineer train ride that day and headed in to relax and go for some dinner. We ate in their beautiful lounge area (some food pictures attached) for a light bite at dinner. I did get an opportunity to stop by the Farmer's Market and took adnatage of the transportation system here. The room was perfect for a two night stay and the staff here was wonderful. It goes without saying that the views out the window were like every where else, spectacular. We were very busy and therefore did not have much time to enjoy the amenities of the hotel. It really was just for sleeping and eating. Overall, they did a great job! Dinner at the lounge, and a wonderful buffet breakfast. ( A few pictures are also attached.) They really take good care of their guests. I was so surprised to read some of the lower star reviews. Are we speaking about the same hotel here? I do not trust low star reviews when the reviewer also has a low amount of published reviews. This was a fun place and overall did an excellent job with their wonderful team. KUDO's to the team at the Rimrock Resort Hotel

1 STAR -- RIMROCK MANAGEMENT NEEDS TO ANSWER FOR THIS…read more Rimrock management should be absolutely ashamed of how my daughter's wedding reception was handled. This was not a minor service issue. This was not one employee having a bad night. This was a complete failure by the hotel to provide the experience we paid for and, more importantly, a complete failure to understand what a wedding reception is supposed to be. We paid for the reception from 5:00 PM until 1:00 AM. What we got was a night of frustration, embarrassment, unnecessary security involvement and guests who ultimately felt so uncomfortable that they left around 10:00 PM. Three hours of a paid reception simply went unused because of the atmosphere created by the hotel. Management needs to ask themselves how they allowed this to happen. When our guests arrived, the reception room wasn't even properly ready. Tables weren't set. Name tags weren't out. There was no water on the tables. The easel for the welcome sign wasn't set up. And the BRIDE HERSELF had to set up tables at her own wedding reception. How can management possibly think that is acceptable? The bride should have been celebrating with her new husband. Instead, she was doing the hotel's job. Then came the treatment of our guests. The groom was refused alcohol because staff claimed he was drunk, despite the fact that he was sober. Guests were accused of drinking and driving. A mother who had not had alcohol in over a year went to her vehicle to pump breast milk and was followed by staff/security. A guest carrying an approximately 2-inch pocket knife was somehow considered enough of a threat to involve security. And throughout the evening, our guests felt like they were being watched. Security was monitoring people at a wedding reception where everyone was simply trying to celebrate. Staff repeatedly approached the mother of the bride telling her that people were being cut off because they were ordering doubles. Again, nobody expected the hotel to allow irresponsible drinking. But there is a massive difference between responsible alcohol service and making an entire wedding party feel like they are under investigation. This is where management completely lost the plot. You were hosting a wedding. Not a nightclub. Not a criminal investigation. Not a security operation. A WEDDING. These people were friends and family who had travelled to celebrate the bride and groom. Instead of making them feel welcome, your staff made them feel watched, judged and unwelcome. And the consequences were devastating. THE BRIDE AND GROOM NEVER HAD THEIR FIRST DANCE. THE BRIDE NEVER GOT HER FATHER-DAUGHTER DANCE. Those are once-in-a-lifetime moments. You cannot refund them. You cannot reschedule them. You cannot apologize and give them another chance. They are gone forever. And management needs to understand that. You didn't simply provide poor customer service. Your handling of this reception contributed to an environment where the celebration effectively fell apart. People began leaving around 10:00 PM, even though the reception was paid for until 1:00 AM. Imagine paying for a wedding reception until 1:00 AM and having your guests so uncomfortable that they're gone by 10:00. That should be an absolute embarrassment to management. My daughter and her husband deserved to spend their wedding night surrounded by the people they love, dancing, laughing and celebrating their marriage. Instead, they had to deal with hotel staff, security, accusations and a reception that never became the celebration it was supposed to be. The bride even had to help set up the room herself. Management failed this couple when they were supposed to be taking care of them. And I want to be very clear: This isn't about wanting special treatment. It's about expecting the basic service that was paid for. It's about expecting a hotel that hosts weddings to actually be prepared for a wedding. It's about expecting guests to be treated respectfully. And it's about expecting management to understand that a wedding isn't just another event on a calendar. For the bride and groom, this was their wedding day. They only get one. Rimrock management should be asking themselves: How did a wedding we were paid to host until 1:00 AM end with guests leaving at 10:00 PM? How did the bride end up setting up her own reception? Why did the groom get accused of being intoxicated when he wasn't? Why were guests accused of drinking and driving? Why was a mother pumping breast milk followed to her vehicle? Why was security making guests feel uncomfortable at a wedding? And most importantly: Why did the bride and groom leave their own wedding reception without ever having their first dance? Those are questions management needs to answer. An apology after the fact won't give my daughter her first dance back. It won't give her father back the dance he never got. It won't give the bride and groom back the h

I thought this was better than expected…read more What was once an old fashioned motor lodge is now a boutique hotel experience. Pro's Newly renovated with windows and doors that open into the courtyard. Grab a table and chairs and have a cozy little setup next to your room. The bathroom is large and clean and updated. Plenty of storage and higher quality finishes. A safe and closet and cubbies and chest of drawers. Check-in is self service and requires an app. Pour over coffee. Free, Off-street parking, on the edge of town. Near a gas station and a bus stop. Super quiet. Never heard another person even though the property was booked the entire time we were there. Cons Price for value is a bit steep but cheap for Banff overall The amenities are really at the Canoe hotel across the street. Laundry. Sauna. Hot pools. Coffee supplies. Restaurant. No early arrivals accommodated. Overall this is a fun spot and worth a recommendation.

Was a little hesitant about this place at first, and I'm definitely one to stereotype motels as…read more"dodgy", but anything you'd raise an eyebrow at upon entrance really just turns out to be part or the sweetness. Really, really love the designs of the rooms. They blend older, "your grandma's house" kind of bases with a bright, simple style. It's got a unique look that wouldn't seem to work on paper.. but man, they got it down pat here. Rooms were super clean (which is really the main thing I worry about with travel), and RIDICULOUSLY quiet, especially for being a couple shakes away from main street. Seriously, I forgot we even had neighbours. Not a peep of noise all night (on a friday, at that!). Our only real (and small) gripe was the temperature. Despite fiddling with the room heating, it was always just a little chilly. But we had a tall roof, a big window, and perhaps not the best "fiddling" knowledge. All in all, not a big deal :) This place was cute, sweet, cozy and clean. Almost makes you feel kinda bad about wanting to stay in your room the whole day while beautiful banff is waiting outside. (lol) I never thought I'd learn to find forest-floor laminate charming. But here we are.

Extraordinary!!! Dinner by the Fire Place in the Lodge,…read moreBlueberry Tea - In The Hot Tub Over Looking Cascade Mountain.... Sublime.....Thank You All..... Memories Last Forever - Thank You!!!

Wonderful place to stay in Banff. It's pricey but the whole town is pricey, so it seemed good in…read morecomparison. Parking was free and only a 5 min drive away from town. There is a bus option right across the street, but I never used it. It's a good spot to stay while visiting Banff and Yoho National Park. Nice, spacious, and clean.