Couldn't ask for better service. The men that work for this company are amazing Did an out of…read morestate move and came on time Robert (the owner) is a man of his word great crew I would absolutely recommend them

This company messed up our recent move from DC to Virginia despite having been recommend to me by…read moreanother moving company we had used a couple of times and liked. While they seem legit and nice at first and had arranged for 3 men and a moving truck for us, on the day of the move, a guy with a truck shows up who doesn't even work for their company and tells us he doesn't "do moves." The company couldn't even get their story straight since one person blamed it on a scheduling error however the owner apparently had told the guy with the truck the night before that he couldn't do the job. The owner lied to me repeatedly saying we were on the schedule and that we would receive our deposit back. It took us well over a week for us to get that deposit back and they only did so after I posted bad reviews and told them I would report them for consumer fraud. Moving is stressful enough and they made our day a living nightmare. They also had terrible customer service in the aftermath of the move. I'm honestly shocked we got our money back at all...It would appear they probably don't want anyone investigating their business practices. Despite getting our money back, I wouldn't recommend working with them and would caution anyone thinking about it to read all the bad reviews about them below.

Excellent customer service The movers were very helpful and…read morepacked up my items as well. I highly recommend them. Very respectful as well

Relied on their services three times between 2019 and 2026, returning customer discount was very…read moreappreciated. Still the same level of professionalism, great service, smooth communication and coordination, and an overall great experience. Thank you to Aaron and the team!

I've used OSSL twice and have recommended them to others. The have moved me both in the state and…read morefrom Maryland to Georgia. I've never had a problem with them. And I plan to use them in the future.

Movers were great and worked fast. But be sure to get a price breakdown before you pay because they…read morecharged me $150 for a U-Haul rental truck that's normal around $50. Don't pay using cash app either because you can't dispute the charge. When I emailed Jacob about the truck fee, he didn't reply back. Next time I'll use two men and a truck.

Top notch service. I just used them to move from U street to…read morePotomac Yards and encountered some Issues with the leasing people at my new apartment and they were gracious about everything and still got me moved in and didn't complain at all. It made everything so much less stressful. I'm 7 months pregnant and really appreciated the help and they did not want me to lift anything and were very genuine. Everything was moved without any breaks and done in a pretty quick timeframe. The cost is probably also one of the most reasonable that I have found in this area. I would highly recommend and will refer friends and use them in the future!

I called the Better business bureau to inquire about this company I was informed they have an F…read morerating. Horrible company do not use them!!!!! they still have not replaced the TV or issued a refund

I've used Go Getters Trucking Service for the past two years and let me just say I've never been…read moredisappointed. Mr. Hager's company helped me move whatever I needed and also went above and beyond when I needed items moved from a POD to my home. During my last move, I was so sick and moving was a challenge. He made sure that I was very well taken care of and that my items got moved to my new place...this was such a relief because I could also focus on my health. Ive used this awesome company to move my nail lounge when I closed down...so trust me when I see a quality business, I'm sticking with them and I hope this review helps you make the right decision as well to try them out!! You won't be dissatisfied or disappointed!! Go Getters Trucking, is my go to for moving!! If you're looking for professional, secure, a get the job done company - look no further! As a woman in the DMV you want relatability and they are every bit of relatable and affordable!

As of October 2023 "Go Getters Trucking Services, LLC" has been a forfeited corporate entity…read moreaccording to the Maryland Department of Assessments and Taxation. This means that "Go Getters" or the principal Mr. Robert Hager cannot enter into any contractual relationship, move furniture, accept money, or conduct any business whatsoever. In fact, no one is allowed to use the designated corporate name, so Mr. Hager's former website (https://gogettersmovers.com/) could be construed as fallacious. On the "Go Getters" contract and this defunct website it is claimed that this "company" is fully covered by insurance. As anyone knows an insurance claim is invoked in case of damaged or missing items. "Go Getters" has two policies. The first policy is a business insurance, but according to an agent it excludes any culpability for any damages or missing items while in their possession and the other policy covers a passenger vehicle -- not the moving truck that he uses. And so the agent for this insurance company also stated that there is no coverage for lost or damaged items. Moreover, the latter agent placed Hager and Go Getters Trucking Services, LLC on the uninsurable list for what we will euphemistically describe as a clerical error. That means that the Department of Transportation was informed and the Go Getters carrier license was revoked. So Hager and his crew cannot engage in interstate moving, and for that matter, in any business whatsoever without insurance. So that means insofar as the DOT is concerned he cannot move a matchbox from Virginia to DC, or even within Maryland because of his forfeited LLC. Not bad work for a family owned business that takes pride in servicing their customers with reliability. Mr. Hager's saga does not end here. Now he is advertising on Thumbtack. He is still using the Go Getters name forbidden by the State of Maryland. But to add to his shallow business tactics he has posted another DOT license number. Additional research confirms that it belongs to a business in Baltimore, but hey, maybe out of the goodness of their corporate heart he was given permission to use this defunct license? In an email exchange with Thumbtack, Jamie of the Trust and Safety Team refused to take action when he was apprised of these facts. It is quite striking that Thumbtack allows people to engage in unsavory activity on their platform. So what prompted me to post this review? He and his crew damaged a number of pieces of furniture including an antique desk and some of our items "disappeared." Mr. Hager refused to respond to phone calls, texts, emails, and letters even though I requested reasonable financial reimbursement. Furthermore, Mr. Hager insisted on cash payment the first day that he and his crackerjack crew arrived, so clients are forced into a corner after days of preparation even though their Yelp and Thumbtack pages claims that he accepts credit cards. Bear in mind this unspecified monetary transaction is a federal offense and so is their gross negligence by not giving a bill of lading. Because his uninsured van is pint-size moving logistics became a nightmare necessitating multiple trips. In retrospect, when you first meet Mr. Hager it could be said that his demeanor smacks of pious affability -- quite a contrast with reality and all his God blessing and other specious responses to customer reviews. And by the way, when he sent me that vacuous contract he underestimated the charges and I had to inform him that I should pay more. Given all this information and this final stab in the back, is that the way an honest person should be treated?

Great communication. It's cool to run a little late, just let folks know what's going on. They…read moretook away a couple of old non working g scooters at a decent price. Will definitely use again.

Jesse and James did a great job with my move. They arrived exactly on time with all the equipment…read moreto protect and move everything, as well as tools to disassemble and reassemble my bed. They got everything moved without a scratch on anything, and honestly, they're the fastest movers I've ever seen. James said he treats moving like Tetris, and he and Jesse did an excellent job getting lots of boxes and furniture safely onto dollies. I also appreciated how they triaged the types of furniture and loaded so many things onto multiple dollies in order to take it all down the elevator in as few trips as possible. From a pandemic perspective, they wore masks during the move, and I didn't feel any concerns. When I had to sign final paperwork at my old place, they headed to the new place and informed the concierge of our arrival to get the loading dock ready--now that's service! They just left about an hour ago, and I've already recommended Capitol Hill Haulers to a friend who is also moving soon. Big ups to CHH and to James & Jesse!

Excellent and friendly service. The guys moved a chest supported T-Bar row from my garage to the…read morebottom floor. I had built this thing and I had a mental block in personally taking it apart and hauling it to another space. The team worked well and were able to quickly get the job done. Good communication from Sharon. I'd be happy to use their services again.

We did not have a great experience with this company and our most recent move. We move a lot and…read morehave had a few bad experiences and a few good ones. The good company was not available this time and we settled for Pender. The movers arrived late and it got worse from there. The did not move with any urgency and lots of our items got scratched as they were unwrapping the furniture. We have 4 scratched items and a cracked TV screen now. We have not received compensation from the owner and have come to a dead end with any communication. We would like this resolved if we can get some type of compensation as the TV was purchased this year for a good amount of money. I would not reccomend this company !!

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.