When was the last time you needed to send your car to another state? Research indicates that transporting vehicles through brokers is an unregulated business which places potential tremendous risk to the consumer. Transporting a vehicle across the country can be a harrowing experience. Just check social media stories! You perform due diligence, hire a company and then you hope all goes well. All American Trucking and Transport, Inc. lived up to their promise! Their website is very informative. Their staff (Frankie C. and Daniela M.) were very professional, responsive and communicated with us throughout the journey via email, text and phone. The carrier they used (staff of Bravo Express LLC) were also very courteous and professional. Our vehicle (BMW X5) was transported in an open carrier from CA to NY this January 2019 through a snow storm! There was no damage to the SUV and the fees were upfront based on the quote with no additional hidden fees. Thank you so much for your reassurances and the excellent service you provided! read more

Glad I did not have to drive my car 1.5k+ miles. I am glad to have chosen this company's service to transport my car in an enclosed truck. Car came to where I am quickly and as if it was teleported to me! Shout out to the driver Victor for knowing his stuff. Energetic about cars, it's a great attribute for someone who will move your car. I like the fact that they will text you to keep you updated. Will definitely consider this company again in the future if I need to move long distance again. read more

Great experience! All American transported two cars for me for my recent move from the Bay Area to Austin. They communicated with me regularly throughout the process and completed door to door service in 48 hours. Previous companies I've used took over a week to arrive and then made me meet them somewhere to get my car. These guys were super fast and came right to my door for pickup and drop off. Huge thanks to Patrick and Daniela! read more

After the move, I discovered that one of the car remotes had become "uncoupled" from the car. I took it to the dealer and they said that even though my batteries weren't all out, they didn't have enough "juice" to perform all of its functions properly. I mentioned this to Justin and he agreed to write me a check for the cost of replacing the car remote battery! If I could give a sixth star, I would....! read more

I dropped my car off in Burlingame, CA on Monday, and my car was delivered to North Carolina the following Monday. They gave me a cab voucher to get to the airport. Only one small glitch as the driver who was to load my car began to drive away with my luggage and cats still in the car. The fact that he spoke very little english didn't help. Luckily I was paying attention! Otherwise, everything went well. The car was in perfect condition when I received it. So glad that I chose All American, and thanks to everyone who shared their experiences. read more

I used All American to transport my 1957 Bel Air from Southern California to central California. Price was decent. They are all around the same lower to mid price range. I worked with Justin and Michael (Mike?) both were really informative about the process. I was a first timer using any car transport company. They were able to get someone to pick it up the next day and drop it off the same day. No extra charge. Looking for a car transport company was really stressful and overwhelming. I took a shot with theses guys because of price, customer service, reputation, and they were in state. If you are looking to ship a car at the very least check All American out. read more

I used them to ship my new, white car from San Francisco all the way to Chicago. The car was not even dirty when it arrived. It was in perfect condition. The customer service was excellent. I highly reccomend them . read more

Excellent service. All American shipped a car for us at the beginning of the Covid pandemic. They kept us informed every step of the way, and they provided detailed & specific procedures and instructions. read more

This group has transported my truck coast to coast twice, once in 2013 and again this past summer (2018). In this industry it's easy for folks to look for cheapest prices, this can often lead to terrible results. All American gave me fair prices for very large jobs and the service was amazing with constant updates and status checks from shipping coordinator and driver. If I'm shipping a vehicle again, I'm using these guys cause they do it right! read more

I hired All American Trucking & Transport to move my daughter's vehicle from California to Texas. From the beginning they were responsive and helpful. Their vehicle that picked up the jeep was new and clean and Daniella kept me informed along the way and Patrick was very helpful initially. I highly recommend them for your vehicle moving needs! read more

Updating to reflect the care the Pres/CEO personally took to fix my experience using his trucking company. When my car was delivered, the trunk was full of water and I had several frustrating exchanges with a customer service agent who was not willing to accept that this was his company's responsibility. No preexisting issues occurred with my trunk, and none have occurred since we have had several rainstorms and hurricanes in Miami after my car was delivered. The cost to detail my trunk to remove the water was approximately $90, which seems a small calculation compared to the ~$1300 I paid to have my car delivered. Eventually I was reimbursed by the trucking company for the cost of the water repair, though I wish it had been less of a fight with the first person I dealt with and didn't have to escalate to their president. read more

I moved from Berkeley, CA to Washington D.C in June. As I've never shipped a car before, I was fairly nervous and started researching right away. I found a broker who I thought I could work with and started working with him an entire month in advance. For some reason, however, he wasn't able to find me a carrier, so the week before my move I cancelled my agreement with him and frantically searched for a carrier company. After calling Lucky Star Auto Transport, because it had great reviews on yelp, I was referred to All American Trucking because the driver from Lucky couldn't meet my schedule. When I called All American Trucking, I was helped by Krystal, who was fairly helpful in the beginning. Even though I had called a couple days before my hoped pick up date (I think I spoke with her on June 21st and wanted my car picked up asap on the 23rd or 24th as I was flying out 27th and wanted my car ASAP). She was able to find me a last spot on a carrier and said I could have my car picked up from Berkeley on the 24th which was a Saturday. She said that the driver should call me on Thursday and Saturday to set up a pick up time and location. She then asked me to give her a call if I didn't receive a call from the driver. Everything till this point was great. I'd honestly just give them the 5 stars if the problems that occurred after this didn't happen. I ended up not getting a call, so on Friday morning I called Krystal about 4-5 times. Everytime, the call went straight to voicemail and I didn't receive any calls despite my messages that I left. I called customer service to ask where she was or what was happening to my carrier, but each time they said they're working on it and would call me back. Obviously, they never called me back. At this point, I was worried sick that I wouldn't get my car picked up and the lack of calls from All American Trucking was worrisome. Saturday morning, I decided to call the customer service one more time and found out that all of this miscommunication was occurring because Krystal had written my phone number down incorrectly on my order sheet. Before I continue, I have to concede and admit that this is in part my fault for not reviewing the order form that Krystal emailed me carefully to catch this mistake. However, what I did not understand and am suspicious about is that she didn't pick up my phone calls ever or return my calls (even though someone at customer service told me she came into work on Friday). The new guy, Mike, who helped me out on Saturday told me that "everyone had basically bailed on me" because they couldn't reach me through the incorrect phone number that Krystal had put down. I don't understand why they couldn't just call me through the number I had called them through, since they have caller ID, and worked it out with me on Thursday/Friday. The "bailing" on a customer also seems pretty unprofessional and I wish that they had tried to be more intentional in reaching me, as I had called them 6-7 all throughout Friday to work this out. And the fact that Krystal wouldn't answer me makes me think that she was dodging me intentionally. After all that, I ended up driving my car over to their Burlingame headquarters to leave my car there and make my payments in person on Monday (July 26th). I want to note here that Krystal only started emailing me/acting like nothing happened, after I had worked with Mike and another person at their front desk on Monday. They offer a free cab ride to the nearest Bart station, which I thought was great. My car ended up getting picked up on Tuesday (June 27th) after I flew out and I received it the Wednesday after (July 5th). All the miscommunication I had earlier caused me to get my car later than I expected, but I do think All American Trucking was helpful and cooperative all throughout. I got my car at the location I requested and the car had no damages to it. Overall, this company was fairly accommodating to my schedule, but I do think they can work on their communications more. I hope the managers could have a word with Krystal about this as I feel that her dodging phone calls, mistyping my phone number on the order form and bailing on my order are unprofessional and require some attention. Other than that, I'd definitely recommend this company to anyone who is moving coast to coast and wants to ship their car! I'd use their services again for sure. read more

Just had my car shipped from California to Virginia. We dropped off our car on May 31 and were told the car would be on the truck on June 2 or 3 and we would receive on June 9. We did not receive our car until June 14. I started calling on June 9 and no one called me back. I had to keep calling and finally someone call me back on June 12 and said the driver would call me. Nope, driver did not call so I had to call back and driver finally called me late on June 13. When our car finally arrived I asked the truck driver about the delay. The driver said he did not pickup our car until June 7, 4 or 5 days after we were told the car would go on the truck. So our car sat there for 7 days while they took someone else's car on out truck. And to add insult to injury, the driver said the battery was dead when he picked up the car. We have a new battery in the car and whats clear is that All American Trucking (AAT) moved our car and left the lights on and did not even bother to take care of our car. BTW, if you read past reviews, others have had the same problem with dead batteries. Clearly, they don't car about your car. So clearly what happened here is that AAT bumped our car off the transport for another car. I called AAT and spoke to a manager who said she would research the issue as she could not understand what happened. She also offered to refund a very small token of the fees we paid. Of course we never received any partial refund and we never heard back from anyone at AAT. Consistent pattern here, they say one thing and don;'t follow through or honor their commitments. It seems they used to be good based on past ratings but now have fallen down, at least based on my experience. My sense, you are just another car to them, they don't do what they say, you can't reach them even though they tell you that you will have a person assigned to you...we could never reach her. My recommendation, pass and keep researching for better transport companies that do what they say.... read more

After their super friendly sales people get you to sign, they do not care if the job is completed on time. I had to end up renting a car because mine was delivered late. read more

We've been shipping a BMW back and forth between NY and San Francisco for several years and have never experienced an issue. Highly recommend their efficiency, courtesy, and service. Last week our car arrived 2 days earlier than predicted. read more

I shipped a car for the third time with this company just last week. I shipped the first one 10 years, the second about 5 years ago and the third last week. They continue to exceed expectations on professionalism, courtesy, and prices. I have and will continue to recommend them to anyone who needs a car shipped. Very happy with the service they provide. read more

All American did a fantastic job moving our car across the country on short notice. The car arrived on time and in perfect shape. Lupita and Stephanie were very responsive and kept us updated every step of the way. We would highly recommend them! read more

I highly recommend everyone to use this company because unlike most brokers they do exactly what they say they will do. I decided last minute to ship my jeep from California to Missouri. They fit me right in even tho it's close to Christmas. I called them on Tuesday of this week and it's Thursday and I just watched my jeep drive away. I couldn't be happier or feel more relieved =] Ask for Frankie.. he is very knowledgeable and patient if it's your first time transporting a car. He always responded right away to all of my questions. read more

Professional operation. They're very organized and friendly. The communication around drop off and pick up was very clear and they did a fine job of delivering my car safely. Their courtesy storage was a major plus. Thank you very much! read more

This is the second time we have used all American trucking and transport to get our cars from California to Ohio. The office staff is knowledgeable and attentive, guiding us through the process. The drivers stay in close communication with us and delivered our vehicles in a timely manner. The vehicles arrived in the condition we left them so appreciate the care given our property. The cost to transport was reasonable and coverage was generous. Highly recommend. read more

Frankie, Winston, and Mike the Driver were all fantastic. My car was delivered within the window promised. I received an unblemished clean car as clean as the day it was loaded in Arizona. Mike was a professional and very cool about the whole deal. Frankie and Winston kept me informed as to when the car would be delivered, and it still arrived a smidge early. read more

This is my second time to use them, most recently ta bit complicated shipping our SUV from mainland to Hawaii. Everything end to end worked perfectly well and the service was very professional. read more

Patrick, daniella and driver were all professional. Everything flawless, hassle free and delivered early. Thanks everyone!

Delivered my car pretty quick from San Francisco to Iowa. Car delivered in same condition with no damages incurred. There were some delays in communication with office but it was Friday then weekend. Happy with my experience! read more

We have had 6 occasions to use a car hauler in the last 5 years. The first few I put a bid request out through some online service, got several bids, and did due diligence by researching the company we went with as best I could. The problem is, some of the companies have very little info on them available. I guess that should be a red flag, but live and learn. The first few moves were fine, cars picked up as promised, seemingly fair rates, and delivered as promised. The 4th one, however, they requested a deposit, took the money and became nearly impossible to contact again. About a week after I left the deposit, and days after they were to have picked up the vehicle, bad reviews started popping up on the internet from others who were on the same boat. Thank goodness for credit card protection. So, when it came time to move cars 5 and 6, from the bay area (CA) to MI and NY, I appreciated the rave reviews our moving service gave me for AATT in Burlingame. Their rates were not the lowest, but their weren't the highest either. That I felt I could trust them was huge. I also like that if you are flying out of SFO you can leave your vehicle at the lot in Burlingame on your way out, and they will get you to the airport. Nice touch. We took both options, had one car picked up by the hauler, and dropped the other off at their lot. As for reviews that were negative, I think you have to take all reviews with a grain of salt and a bit of thought. I don't believe AATT uses all their own guys, I think they must contract out to drivers in the circuit. If something goes wrong with a driver, they have to go by the info they get from the driver, and any reports that come from accidents. When things end up badly due to accidents or what have you, I am certain that they people at AATT take into account whether they want to use certain drivers again. AATT did right by us, we were happy with our service. read more

I recently had to move from California to the East Coast and contemplated driving my car or having it shipped. After using a website that gave me 7 different vendors, I thought I would look local and I found AATT. I'm glad I did. Although the total cost was a bit higher than the other auto shipping services/brokers, the convenience factor and the service level received from the team was worth the few extra dollars. With AATT, they were happy to answer any question I had (no matter how silly I felt) and I always ended up feeling assured about their services. On the day I needed to fly out of SFO, I arrived as planned and everything went smoothly. As a matter of fact, the driver who was going to take my car arrived when I was there (so AATT did a GREAT job with logistics) and I was even able to shake hands with the driver and ask him to take care of my baby. The team in the office was great (Justin and Marge deserve awards for their patience), the driver was great (called me 3 times in the last day of his transport to let me know he was 1 day, 3 hours, and 15 minutes away), and my car arrived a bit dusty but arrived much earlier than expected (6 days after I left it in California). This team is great, and I gave them a bit of feedback which they were very happy to take on board. A few suggestions to those thinking about shipping a car? 1) Plan as far in advance as possible. I think providing 3 weeks' notice to AATT made it it easier for them, and it also meant I got my car sooner on the other end of the route. 2) I saw reviews on people unhappy that the driver had gotten the car dirty, so I took it upon myself to get seat protectors and carpet protectors from the service department at my car dealer. It ended up being a non-issue with my particular driver, but it made me feel at ease. 3) Don't be afraid to ask questions. 4) The convenience alone (dropping it off when I wanted to, the free ride to the airport, the advance planning, keeping my car until the very last moment, and more) makes AATT a great choice! If I could give them 10 stars, I would! read more

I have used All American Trucking & Transport on two occasions, both long distance moves (once from FL-CA and CA - CO) and they are awesome! The customer service managers (especially Marge and Aly) are great, both very helpful in explaining various options to best meet my needs, budget and schedule. Everything was done and delivered as promised - from pick up date/time, delivery timeframe, and billing - they provide a great experience from start to finish with no surprises. The drivers have always been great, delivering on time and in fact were able to complete my most recent transport a day ahead of schedule, which was a huge help especially when moving to a new state. The pick up and delivery process is extremely quick and professional. I have and will continue to recommend All American Trucking & Transport - and will use them for any future moves I need to do for my vehicles. They are a wonderful company with outstanding staff and dedicated ownership. read more

When I decided to move to Florida from California, I luckily found All American Trucking and Transport in the yellow pages. It was the only company I called - because Marge Wilson was so professional on the phone. The pick up time was exact. The delivery date was early- who could ask for more. I am not the type to spend hours nickle and diming for cheap quotes. John the driver who delivered my car said that many companies job the trip out on-line but that All American Trucking and Transport was with me from start to finish. It was the way to go! I highly recommend this All American Trucking and Transport for anyone moving to the other side of the country. Great employees and excellent service. read more

I'm extremely happy and satisfied with the entire experience of shipping a car from CA to the NY.Representative was very responsive on the phone, explained the entire process, answered all my questions, didn't rush me at all, and really seemed to care that this would be a positive experience. I was really terrified of the auto shipping industry after reading many horror stories, and am totally happy with All American Trucking and Transport.One of my friends Mike Wright personally referd me to this company.. If I ever need to do this again I will use them, and will recommend them to friends and acquaintances forever and ever. If I could give 10+ stars I would!All the team was absolutely wonderful. Very kind, attentive, and honest! This is my first time having my car shipped, and on extremely short notice. I contacted All American Trucking and Transport on Monday and they were able to set up the pick up in a day! But they got it to me without a scratch in less than a week (ahead of schedule) - and were reachable throughout the entire process, I never once felt like the car was in jeopardy. Compared to the horror stories I read about other car transport companies, this one was like a dream come true. Highly recommend. Don't look elsewhere! read more

We needed to ship our car from San Francisco to Chicago. I've shipped cars before and haven't always had the greatest experience, but that wasn't the case with All American! It was very easy to call and get a quote immediately and they had the best deal out of the three companies I called. Frankie was very helpful with coordinating everything and at the last minute we switched our ship date and he updated everything immediately with no issues. Once the car was dropped off and in transport I received clear communication throughout the process about timing for the arrival of our vehicle in Chicago. There was a chance the car would arrive before we had left SF, and All American was great at keeping me and the person I designated to pick-up the car if it arrived before we did in the loop about timing. Once the car arrived and I had taken possession of it, I received a text within minutes double checking that everything was satisfactory. This company is great and very user friendly for transporting cars far distances! read more

We recently moved from Northern CA to San Antonio, TX. My husband is a brand new Officer in the USAF and with all the changes, fears, and stresses that come with a move this big, I am so thankful for the outstanding costumer service at All American Trucking. Ashton was extremely helpful and friendly putting my mind at ease with the expense and the assurance of quick delivery. My car was picked up with ease on Friday morning and arrived in mint condition the following Monday morning (three days people!). Russ (our truck driver) was also very flexible and kind with when and where to meet making this part of our move seamless. By the time I arrived to pick up my car, Russ had already moved my car off the truck, allowing the delivery to take less than two minutes! Thanks, Guys! Awesome job! read more

Next to moving and having a baby, the next most stressful thing is having to ship a vehicle. I've heard so many horror stories (my family is military and utilizes vehicle shippers a lot) and dreaded when the day finally came where I had to ship a vehicle. First off, if you're going to use Yelp to find your shipper - make sure you go Thru and read all the reviews. Even the ones that yelp decides to not show on the main page. Look for how many reviews the people have given (make sure a majority of the reviews come from yelpers who are somewhat active ). Also read the reviews and the responses from the company (if any). I have to admit. I loved reading All Americans replies to reviewers as they were absolutely logical and well addressed. If I was judge Judy I'd rule for All American a majority of the time. I finally decided on All American and first encounter Crystal who was funny, super informative and just downright nice. The car I was shipping was actually in the shop getting some work done so I wasn't sure how long it would be but once the work was completed I'd be ready for pick up. What I thought would only take a couple days in the shop took over two weeks. But Crystal continued to check in with me. And finally I got a date from the shop so i contacted All American and Alexander helped me. Yet again, super nice person, great personality and fantastic sense of humor. Totally took some of my anxiety away about this. We set up a pick up time, he walked me thru the entire process and gave me a yelp discount. While waiting for the pickup to happen the next week, Alexander and his coworkers Kept me informed in regard what to expect and to contact them if I had any issues. Day of pick up, my new idol Igor (see my Brothers yelp review) picked up the car and took most of the remaining anxiety away from me. As in any service things can happen - acts of God, bad weather, other bad drivers, accidents, etc etc. But between All American and Igor and his company, I felt like these were upstanding people so that if something happened I had faith that we could figure it out and make it right. And dealing with services that's pretty damn good when you can walk away feeling trust in this business. The car got to Oklahoma later in the week. My daughter said the driver was super cool and meet her at the time and place agreed on. They went over the car and parted ways. Big ups to All American for doing the job right. I have mad love for this company because what they do for a living is a lot of ifs - what if the truck crashes? What if a vehicle is vandalized? What if a storm hits? What if....... so many things beyond their control. But what they've done is worked out their end of the deal so that when those what if things happen they can be addressed and handled quickly and in a professional manner. Now I know I wrote a positive review but I was hoping the owner (Justin I'm waiting for ya) could still reply as his replies are epic and read like my favorite book :) Cheers UPDATE- Omg! Justin responded and broke it down for you. I'm old school in regard to doing business. I believe in a relationship between both parties, being honest and accountable and most of all ready to partner together so if something goes wrong we can get ahold of it before it becomes too big to fix/correct. I got that with All American and Brothers Motors. I'm grateful for going thru this experience with both companies as if renews my faith in being able to still find stand up people. Also, I have several more vehicles I will be shipping within the year and I don't have to worry about who just when. Many thanks again to All American! Shout out to my guy Igor at Brothers! And Justin, you know and understand business which is hard to come by in these times. You have many people who call themselves business owners but they don't understand what all that encompasses. They don't put in the hard work to build a frame work and company standard to work from to ensure a working standard for all to be able to reference as a starting point. Many thanks again. And Justin you absolutely made my world writing a reply back. Cheers to you and I will chat you up soon with the next vehicle. And no they did not pay me for this review but if they'd like to kick me over a happy meal, I won't turn it down ;) read more

I highly recommend All American Trucking & Transport Inc. after having my car shipped from No. CA to Florida. The customer service was friendly and very responsive. The price was reasonable. They provided a Lyft quickly to SFO so I could catch my flight when I dropped it off, I received emails with updates as to the status of my car's delivery, and the driver called the day before to set up a convenient time for my car's delivery. It arrived right on time and in good condition. I am a very satisfied customer. Thank you! read more

Great overall company! Had to ship a vehicle from Ohio to California. This company was recommended to me from the moving company I was using at the time. Great communication from each step of the way which really impressed me. All American Trucking worked with SafeAuto Transport out of Roseville, California whom actually supplied the drivers for pick-up and drop-off. SafeAuto was also great and even offered an earlier pick up day than quoted. Received my car in less than one week, in the same condition. Don't be scammed by other companies with lower quotes that require a deposit, they usually will lack communication once you pay the deposit. All American was slightly higher in terms of price compared to other quotes I received but I am glad I paid the extra for 1) piece of mind 2) great communication 3) great customer service and transport. Would utilize this company again if I have to ship a car. read more

Had my car shipped 3 years ago from PA to CA through this company. No complaints. Good communication via Marge. Car given to my friend in CA as I hadn't arrived there yet. I just referred them to my mom for her car's shipping, and realized I never wrote them a review in the chaos of moving across the country. Well done! read more

Shipped two cars from Burlingame to Maryland and had a great experience. The staff were friendly, professional, and responsive. No hidden costs and timelines were clearly communicated. They gave me updates as the cars came across the country and the pickup was easy. Both cars arrived on time and in perfect condition. Highly recommended! read more

Highly recommend!! Helped me in time of need with transport of my car from SoCal to KCMO - with very, very short notice!! Everything about their service was timely, professional & communicative! This removed the stress from this piece of my cross-country move. My request was no problem for Ashton - he handled it like a service-oriented pro, rather than a salesperson. He educated me re: the process of vehicle transport which was new to me. After Stephanie set everything up, Kayla informed me throughout about pickup of my car, etc. & provided me with an emergency number I could call during late hours. I felt very reassured through the entire process! The carrier's driver called me right on time & was on time for pickup & delivery of the car! This was a winning alternative to the company I was initially going with RoadRunner, but there were too many red flags for me that I cancelled that & am so happy at how it turned out!! Thank you, Moveauto team!! read more

We had my son's Honda Accord transported from Palo Alto, California to Golden, Colorado in August. It was a first for us and we read horror stories from other transport company reviews. From the begining to the end everything went smoothly with no stress! Great communication from Daniela (office rep) and Jan (the dispatcher), and the car arrived on time and in perfect condition. Would definitely use them again. read more

My experience with All American Auto Transport was first-rate, all the way. Patrick quoted a fair price; the team rescheduled twice at my request; Daniela was very thorough in all her communication; drivers at both the pick up and the drop off called to say when and where they were arriving; and both Daniela and Patrick followed up by email. My car is in perfect shape, and the whole crew took every worry out of this part of my move. Thank you!! read more

After all of the warnings about shipping cars, working with All American Trucking & Transport was a pleasure. They provided a quote (which was in the middle of the range of quotes I got) without barraging me with followup calls and emails. The company with whom they contracted to transport my car from Oakland to Akron picked the car up when they said they would, and delivered the car early! The agent at AATT was courteous, and followed up every step of the way. I highly recommend AATT for shipping a car across the country. read more