When my car was stolen a couple months ago, I just assumed it was the end of me owning a car for a…read morewhile. But I'm a teacher, I need to get to school to work, and public transit is not a viable option for the schools where I teach. I almost never reach out to my family if I have problems, but this time I did (I had no idea what to do). And, miracle of miracles, our family had a car available that my father had convinced one of my step siblings not to trade in. With proper care, this car will (easily) last another 15 years. So now we had to coordinate moving this miracle car from NJ to MN. My father did the original rounds of research, saying the price would be about $1k and might take a couple months to get here. Months?! Every day the car wasn't here was another day I couldn't work. I like paying my bills and eating food sometimes. I contacted the U.S. Consumer Auto Transport Authority to see if I could do better than "months", and they referred me to MoveAuto. MoveAuto was a couple hundred more than the basement priced companies (which were quoting about $1k), but here's the difference - instead of being a broker like the cheap guys, trying for weeks to recruit a driver to transport your car at insanely low rates, MoveAuto has their own drivers. This means you don't have to guess too much when it comes to when the car will get to you. I got a hold of them Friday, and they picked up the car from my dad at 8 a.m. Monday morning. The car was with me by Wednesday, with no damage at all. I have to add that my father is a very strong-willed and occasionally truculent older fellow, and MoveAuto did a great job at telling him what he had to do before shipping while treating him with respect. I am so grateful to MoveAuto for removing the stress from a very stressful situation. I've had my car for almost a month now, and every day I am grateful to have it. Thank you for doing what you do.

This is the second time that I used moveauto's service to ship my car, this time shipped from east…read morecoast back to California. Very satisfied with their service. Prompt response and update. Very impressive service!

Great service with no surprises. Mitch is really on top of things and very responsive all through…read morethe process. The assigned driver was competent and courteous. All in all, a pleasure to do business with this firm. Highly recommended!

Mitchel was awesome. I would recommend this company for full transparency and peace of mind . I…read morehad a few issues with damage but not to this companies fault at all. They helped me with all my needs. Will use them again to ship any vehicle. Thank you .

I recently needed to transport my cousin's car from Detroit to the Inland Empire (SoCal), and after…read moreresearching several companies, I'm so glad I found Cross Country Moving Company. I requested four quotes, and Matthew Chevalier responded right away. He was professional, explained the process thoroughly, and patiently answered all of my questions. Matthew offered the best price and the fastest pickup--within just four days. The vehicle arrived in perfect condition five days later! Thank you for a seamless experience from start to finish. Matthew's professionalism and excellent customer service made all the difference. Highly recommend!

I was helping a friend find a car transportation company and it's about a 6 hour drive from San…read moreLeandro to OC and transporting 2 cars would be a lot for him to handle so I found a company who would be able to transport it. I looked to Cross Country Movers to help us transport them and Matt and I talked and assured me that it would be delivered to us with no problems and updated us with photos and communication along the way. I got an updated photo for his VW Tiguan and Audi Q4 which was nice and seemed above and beyond because I would think they would just deliver it to us without something like a photo. Overall experience was stress-free and very excellent service that deserves some praise! 5 stars across the board for Cross Country Movers!

Good service overall. However, I have the same complaint as several other users who have commented…read morepreviously, which is related to additional charges not mentioned anywhere in the contract. I recommend MAKING SURE TO ASK if the quoted rate includes Door to door service and Driver, broker, and federal fees. The vehicle was transported and delivered in good condition and within the agreed timeframe. The issue lies with the administrative side: they wanted to charge me additional fees amounting to 28% of the agreed price. We finally settled on a payment of additional fees at 14%. I wouldn't have agreed to pay any additional fee if they hadn't already had my vehicle.

DO NOT USE THIS COMPANY. They are fraudsters. this is so…read morecalled Davin (fake name) after he agreed to $800 firm no extra charges. takes my car then 3 days later sends the other email listed below. I had to get the police involved to protect myself from extortion. I wired money to: Account holder name US SHIPMATE LLC / FAREEHA KANWAL DO not let it happen to you. Yes sir, as I previously mentioned, this is the nature of the logistics and transport industry -- scheduling depends on both the driver's availability and trailer space. I've been holding this driver exclusively for your vehicle, but without your signed agreement, I cannot officially dispatch the order. I even reached out to the driver to try and push for an earlier pickup, but he informed me that because we didn't have the signed paperwork finalized in time, he returned his truck and trailer to the yard. He's no longer running trips until Monday. I have the messages from the driver confirming this, and I can share them with you if you'd like for transparency. He assured me that your vehicle will be his first priority for Monday's pickup without fail. This is the most reliable arrangement we can secure right now to ensure a smooth and hassle-free transport. The email below is so called davin hassling me trying to hold my car hostage and harrassing me for more money. Davin Adams Wed, Jun 18, 1:03PM (1 day ago) to me Dear Marisol Vega, I hope you are doing well. I just received an update from the driver regarding the delivery clearance paperwork and the pending balance for your vehicle. Please find below a detailed breakdown of the charges along with explanations: 1. Broker Fee -- $100 (Pending) The broker service fee of $100 remains outstanding and is still due. 2.DOT System Fee -- $300 As per regulations, once the vehicle is picked up, we are required to clear fees with the Department of Transportation (DOT). They have issued an invoice of $300 based on the route and vehicle type. 3.Driver Fee (Due on Delivery) -- $1000 This is the agreed amount due to the driver upon delivery. On the morning of june 19, both our company and the driver made several attempts to reach you without success. As per the contract, the vehicle was scheduled for pickup on Monday.This carrier was specifically reserved for only two vehicles -- both of which were yours -- with direct delivery to your destination. However, the driver was only able to pick up the Audi A5, as the other vehicle (the Impala) could not be loaded. Despite having a winch, the driver clearly stated that because the Impala had no engine, it could not be pulled onto the trailer without risking serious damage to the frame or undercarriage. As a result, one full slot on the trailer remained unused, but the dedicated space and route remained blocked for your booking -- contributing to the overall cost adjustment.

Like many, I was uneasy about car transport after reading so many horror stories online. However,…read moreZoltan and the team at Lucky Star Auto Transport (aka Rust Auto Shippers) completely changed my perspective. In two words: Exceeded Expectations. They were professional, transparent, and followed through on every promise with no hidden fees or surprise costs. We used them to ship my daughter's car from the San Francisco Bay Area to Boston, and the experience was seamless. I would absolutely recommend them and will certainly use them again.

This company was great. The owner was kind and responsive. I had my car on a truck within 3 days of…read morecontacting him for business. The young man who transported my vehicle was great and delivered my car a day earlier than scheduled. In addition, I didn't have to pay for the transport until the car was delivered. All around excellent service, very efficient and affordable. I would recommend this company to anyone.

Had an excellent experience with Town Towing. Their communication, which is particularly important…read morewhen dealing with something stressful like a tow, was outstanding. They were able to get me a flat bed quickly, at a reasonable price, and with no complications. I recommended them to my mechanic for when their customers ask them for towing recommendations. 10/10 5-star experience.

Great service and value. Got in touch at 11 pm Friday for a 8:30 am tow Saturday. Came at 8:29 am…read more Hooked up and got me to the body shop in minutes.

UNRELIABLE! Contacted Road Runner to get quote to transport my son's car across the country to…read morestart a new job which is a pretty big deal. They quickly responded with quote. Once booked, received a confirmation of pick-up date. No show, no tracking available, no response to endless calls, texts or emails. Luckily found a reliable company that picked up next day. DO NOT RECOMMEND

DO NOT USE THIS COMPANY!! WORST EXPERIENCE EVER!!! Our car was picked up late on a Wednesday in…read moreAtlanta, and the estimated delivery was Saturday in Sacramento. We received no tracking updates and the online tracking website was non-functional. On Saturday, we were told that the care was delayed until Monday. It is now Monday and the car is now theoretically being delivered tomorrow (but still not here!). The driver is not picking up his phone. Calling the company resulted in a 30 minute hold time followed by an interaction with an extremely rude woman who refused to compensate us for the delay. As above - DO NOT HIRE THIS COMPANY!!!

Seamless service. Moved our car from California to Virginia ! No scratches. Very polite driver,…read morequick delivery, polite customer service. Would certainly use their services again !! We had a three day pick up window, the car was picked up on the third day and delivered earlier than promised. Researched a lot to finalise on this auto shipping company. Thankful to have landed with the right team.

They were great amazing drivers, car was safely brought to its destination right on schedule. They…read morehad a very capable truck and skilled driver who shipped the car across the country.

Zoltan was transparent from beginning to end. There were a couple of timing issues that could've…read morebeen communicated a little bit better but he was always reachable by text or cell. Honest, straightforward, no hidden costs. Would definitely work with Zoltan again.

The company was responsive up til my payment was processed. We were then notified a delay. Our car…read morewas eventually picked up by a different carrier, which was fine. The driver told us he'd be the one to deliver the car to my daughter and promised to give an update as he got closer to Boston. Turned out he arrived in NY in 4 days then our car sat somewhere in NY for 4 days. No one sent us updates on delivery date/time even after we called and texted. Someone other than the original driver eventually delivered the car at MIDNIGHT! My daughter had to ask a friend to accompany her because she didn't want to meet a random guy in the middle of the night! The whole process could have been so much less stressful had the company been giving updates as promised.

I got flat tire, luckily my car was in the garage. I called my car insurance company for road…read moreassistance. The Insurance company responded that Metro Towing will be providing road assistance. Naseer arrived within 25 minutes and placed spare tire for me. Naseer was efficient, proficient and professional.

Had a flat and needed a tow -- the truck was dispatched quickly, arrived on time, with clear…read morecommunication along the way. The driver was polite and efficient, and got the car to the mechanic in no time. Huge thanks to Matt for the dispatch, and to Hekmat for the tow! The car was in good hands!