Everything went well. Professional, kind, easy to work with, and they have a great reputation. You…read moreneed to go to this jewelry store!

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

Seriously, the service here is top-notch. They totally have a "can-do" attitude, which is so…read morerefreshing. I had these three bracelets that were way too long, about ten inches each. I needed them sized down to a nine, and they handled it perfectly. Definitely recommend this place for any jewelry adjustments you might need!

I dropped off a pair of diamond earrings to be cleaned. When I got them back they were two…read moredifferent earrings. One was silver the other one was gold. The pair I dropped off were gold. I didn't see the difference until I took them out of the jewelry pouch I put them in when I picked them up. When I went back to the store I was told that they only put one pair of earrings in at a time. So why did I get two different earrings back?

Great watchmaker I trust and highly recommend for repairs or even to purchase watches there is a…read morenice selection.

Super friendly and insanely quick. Had two watches brought in, needed one sized down and that took…read moreless than 2 minutes. Needed another fixed and sadly they couldn't do it because they need the manufacturer part. Was ready to pay and they said free of charge as long as I leave a review which I was happy to do because of how great the experience was. They have a pretty killer selection too which I will have to go back and take a look at next time I'm in the area.

The staff was very helpful and for some reason I felt safe in that store. Something about the way…read moreit was set up is very ingenious. I came in there for an oscillation tool. Fair price for a multitude of different tools and a wide variety of other pawn shop items. A lot of guns, nice guns!

Terrible customer service, went in there ready to purchase a fire arm, no one greeted me, waited by…read morethe gun case waiting for 30 minutes, left and came back to expect someone to help. No one helped or even asked if I have questions. Very terrible. Never coming here again.

I went it on my break to purchase a replacement necklace for my past, present and future pendant…read morethat my sister got for me in July 2025. I wanted to ask pricing on a ring but knew my time was limited. No one addressed or knowledges someone will be with you in a minute. I'm standing at the case near the door for the chain I want. I used my entire break to be ignored, glanced at and have others helped that came in after me. They had five employees there on Mother's Day Sunday. I know they knew I was a mall employee because I still had my radio on but looked at me like I wasn't the standard consumer but I'm still a customer.

Ok this location is located in the Denver Premium Outlet Stores in Thornton , just off of I-25 on…read morethe east side in between 136th and 144th and Grant St.,not to be mistaken for the Orchard Town Center shopping area. This is my/our second purchase from this particular location but not our 1st from a merchant with the Helzberg marquee. We went to have my wife's ring that I got for her in February cleaned and wound walking out with another one as well as the cleaned one. Or should I say with her "cleaning up".? Lol. But honestly it's a nice environment to "shop" around in and it's not high pressure salesmanship either. They offer a wide variety of jewelry and accessories but as of right now a limited on high end "premium " watches because as soon as they come in they are gone. I did chat up a little conversation about the Rolexes and the salesman told me as soon as the popular ones, ie". The submariner" come in they are gone and even have a waiting list. But they do have a little bit of everything that a jewelry store would be expected from precious stones and metals to man-made stones. With a price range for every one. But what I really like about this establishment is the service. Even though as it seems one person gets the commission ( I think) if their is one but they all or seem to be assisting with the final sale. One thing also that I thought was cool was back in the day they use to give you an eyeglass to check out your or the cuts of the jewels now they put it under a microscope and the imagery is transferred onto a monitor. Technology is just getting crazier and crazier, or maybe I'm just getting older, nah. It's the advancement of the technology, lol. Anyway I would definitely recommend this particular Helzberg Diamonds store not only for their wide variety of items but their excellent service and knowledge. Happy shopping.

We worked with the folks at Thollot to create a custom ring for my wife from diamonds we already…read moreowned, several of which were heirlooms. We created a unique ring in a process that was not nearly as expensive as we thought it would be. The process was simple, the staff was incredibly helpful, and the result was stunning, making my wife very happy. I couldn't recommend Thollot more highly. They are amazing to work with!

We were out planning to obtain some quotes for resizing an engagement ring. Thollot was not…read moreparticularly on our list, because it was "bigger and fancier" than our inclination, but we stopped in because I knew they were there. The reception we received was so positive that we never went anywhere else. And now at the conclusion of that process, we still feel delighted with the experience.

We have used Jared for our Jewlery purchases over the years, and are very happy with all of the…read moresales associates that have helped us. We go by every year for cleaning and general service. Oh, and the wife may look for something new.

Went to Jared for a more "upscale" experience from the mall stores. Bought a $500+ watch as a gift…read morefor my daughter. Sent her in to remove a few links for a better fit and they sent her away. No ability to adjust watch sizing in the store! Never heard of such a thing. Now we are paying another jeweler to remove the links. Not impressed with this service. Won't be back.

Stopped in to have some 14K gold necklaces fixed. The lady couldn't have been more helpful and…read morenice. She then cleaned the crosses on the necklaces. I will definitely use this store for my jewelry needs/purchases.

Amazing staff and owner. Ordered our custom Koa wood wedding bands here and they came out exactly…read moreas we hoped. Fair pricing and a wonderful experience. Nice local jeweler, highly recommend!

New battery and screen in the quoted time, right on schedule. The expectations were appropriately…read moredescribed and I feel like I was treated very fairly. The cost was less than other quotes and the gentleman who did the work was very friendly.

Chatting while my phone was being repaired was the best part of my day, and I had been having a…read morepretty decent day! I showed you one hour before close while it was blizzarding outside. He got the part and went to work. Told me about his family, listened to me talk about my job. It was so friendly and pleasant. I hope my phone Doesn't break again but if it does i will go out of my way to come back to this guy.