They were very nice on the phone. Great with Saabs. I recommend them for anyone especially with…read moreSaabs very good experience! Ty for your expertise

As someone who is notoriously neglectful of his cars, I need and appreciate the help of a trusted…read moremechanic. My Saab, recently off warranty, has been serviced by two dealers who, while 'ok', were never worthy of my affection. Today, after visiting Performance Automotive, and having John look over my girl, I feel like she and I have found a trusted advisor. The setting is that of an old home on a side street in Pittsfield, MA, now completely turned into an office and garage. It's quirky and wonderful, like the Saab brand itself. I had heard of this place before, and of this famed 'master Saab mechanic', but today was my first chance to experience a devoted, experienced Saab professional. Saab-ulous!

I purchased a Toyota Tacoma at Coggins of the Berkshires and will be taking them to court due to…read moretwo illegal repairs. Coggins performed unlawful repairs on the truck that affected both performance and safety after selling it with an audible exhaust leak. Please see photo of illegal silicone repair made to exhaust manifold after truck was brought back only two days after picking up. This illegal repair would only have lasted a few months if it had went unnoticed. After returning truck to Coggins for repair, Coggins kept the truck for several days and 'repaired' with a giant glob of silicone over the leak. This repair would never have passed inspection and was dangerous to the safety of everyone riding inside the truck. My mechanic looked disgusted when he showed me. Also, I was told the truck would be brought to Toyota standards and instead undisclosed aftermarket parts were used. I highly recommend having a mechanic check out any vehicle purchased here. I personally will never purchase anything from Coggins again. Instead, I am reporting them to the Massachusetts State Attorney's Office, the Better Business Bureau, and will be taking them to court.

I was totally lied to by my salesman, and have proof. I drove my vehicle exactly 90 days, which I…read morelater found out was my only warranty, and that was almost a year ago. Now I'm losing everything as a direct result of these shysters. I am going to plaster this all over Facebook and I will see you in court one way or another whether it be by me bringing you to court or you bringing me to court because I have legal proof you have nothing, but lies​

Arace knows how to make one feel taken care of and frequently does detailed analysis of systems and…read morecatches many other problems that may get missed or neglected by other mechanics that are serious. Being a previous dealer of many decades built by his own hand not old money, he knows the ins and outs of many vehicles and what other places may miss from experience and doesn't rush.

Excellent service and result, I was disappointed that the cost was nearly three times the estimate.read more

We have purchased 2 Subarus here in a 6 week period ( first one was totaled in an accident). Both…read moreexperiences were very good. We dealt with Evan both times in securing our car loan and both times went seamlessly. He is very personable and professional. Joe Rodger's was a salesperson for the second car ( unfortunately, I forgot the name for the first car) and it was actually fun. He even was good with our dog, Coco. Not planning on any future cars but would definitely go back to Haddad Subaru! Side note: Earlier this year we bought a car at Coggins in Pittsfield. It was 4 months of run around to get a title after paying cash for the vehicle. Like night and day with Haddad. Coggins didn't even do the inspection - told us there was a place down the road we could go to get one.

I just bought a new Crosstrek Limited Hybrid and was very pleased with the process. Despite a lot…read moreof research into many different makes and models, I still had a lot of questions. Carter Robert, the sales rep who met me at the door, answered all of them. He was knowledgeable, patient (VERY patient), considerate and pleasant. He listened to my wants and needs and offered suggestions for helping me fulfill them. It was an excellent start to what I hope will be a long and happy relationship with Haddad Subaru.

Good used car dealership for those of us with no or bad credit and the owner is super helpful tells…read moreit like it is and how to get a lot of people financed and into a car

Just bought a beautiful 2014 Jeep and it was such a smooth process, Wayne was absolutely wonderful…read moreand easy to get in contact with!!! Highly recommend!

The car that I purchased from here was an absolute nightmare. it was an older car but the amount of…read moremoney I had to put into it, vs the price I paid was absolutely absurd. With all of the issues this car had should've gone 3k, I paid 6.5k and was still paying it off when it died about 3 years later.

Recently purchased my 4th car from Dalton Auto Express Customer service is always A+++ whether…read moreits Eli , Joe ,Melissa or Alex Always a pleasant experience with zero pressure which isn't always the case when purchasing a car Cannot recommend them enough for your auto needs ! Brian

We can't say enough about Eli and his staff. Super friendly,…read morehelpful and knowledgeable. All their cars are recently off lease, the best scenario for a used car purchase. If he doesn't have what you want on the lot he will find it. Every car is fully serviced and detailed before you drive it off the lot. Based on our needs he recommended a 2016 Nissan Pathfinder. A beautiful moss green, 3rd row seating, 4WD, 28,000 miles.. We are very happy and recommend them to anyone wanting a low mileage used car.