I had a very disappointing experience at Bronx Eye Care. After my eye exam, I asked for my glasses…read moreprescription because I didn't like any of the frames they had available. Instead of simply providing it, the staff repeatedly told me for about 10 minutes that it was not possible for me to get my prescription. We went back and forth several times, and it felt like they were refusing to give it to me unless I purchased glasses there. It got to the point where I had to go to another eye doctor the next day and ask them to call Bronx Eye Care directly to request my prescription for me. Only then was I able to get it. I later learned that patients are legally entitled to receive their glasses prescription after an exam, so this situation was extremely frustrating. Overall, I left feeling very disappointed with my experience. It honestly felt like they were trying to pressure me into spending money there instead of respecting my rights as a patient. As a younger patient, I also felt like they assumed I wouldn't know any better, which made the experience even more upsetting. I hope they improve their practices so other patients don't have to go through the same situation.

They have been in business for years but the quality excepted is below in this facility is below…read morewhat I have experienced in 30years

I went to this location over a year ago. I went on the general Cohen's website in January and…read morelearned that there was a promotion for $20 for the eye exam. When I called this location they informed me that they do not honor the promotions online because they are a franchise. The following week I went to the location in the Galleria and both my daughter were tested for new glasses. I received a phone call from an unknown number earlier this evening. When I spoke with my daughter, she told me that Cohen's reached out to her to encourage her to come in. As I result, I called to speak with them directly. The women man on the phone was very unprofessional and unpleasant once I informed her that I would not return because they do not honor the coupon. It cost nothing to be courteous with people even if they don't decide to utilize your service at the time. Going forward I will strongly discourage anyone from dealing with this location.

I wouldn't say this place horrible, I would say it matches the community and people that come in…read moreit. This is not a family optometrist here, its a commercial eye doctor. The receptionist, the doc and her assistant are very professional to me. The store is clean and everything is orderly but the sale tactics is tacky. It served its purpose to me, I needed an exam done, I got it, my contacts and now its over.

I'm a longtime client and have been to many sites in different states and I must say that I was…read moretreated very nicely. Everyone was friendly. I got my glasses like super quick within three days of the examination. I am very happy I will recommend them.

Eye Doctor and the lady that did my pre exam were excellent, but the girl with the horrible lisp…read moreallows customers to get skipped. I should not have been skipped by someone who came way after I did.

I got an appointment right away. Everyone was very professional and nice. My eye doctor and glasses…read moretech were both wonderful. There wasn't a great number of classes covered by my insurance but I did find a cute pair that looks good. They were ready quickly, too!

Dr. E. Orlof is very knowledgeable, I feel confident being under her professional care, she' quite…read morecompassionate also and relatable. When I see her I know that she's "got me"!!!

Very shady operation, paid for my contact lenses, waited for delivery, 4 days later got an email…read morecancelling my order, no explanation. When I questioned why, I was given a very surly and rude reply explaining that they had charged me the incorrect price. Wont be doing business here again.

Majority of the frames are over priced. Instead of them asking if you would like anti-glare lenses…read morethey just put it with out notifying you. Most of the time you have to wait two weeks to get you prescription glasses.

Dr. Ellen Cutler is phenomenal. First and foremost she is a great Optometrist but she really goes…read moreabove and beyond. She has successfully corrected my vision issue when others couldn't. Most recently, I went in for what I thought was potentially a serious problem. She examined me and told me I needed to see a retina specialist. She didn't just send me on my way. She got on the phone and pushed to get me an immediate appointment. I've been going to eye doctors for longer than I care to admit and I've never seen anything like it. I highly recommend her.

Had a great experience. Very accommodating to my schedule, I was only home for 3 weeks, and needed…read moreto get contacts. I was told by two other eye doctors that I was not a good candidate for contacts. I have now been wearing them for 3 months and it's made such a difference. Would highly recommend! Very professional, knowledgeable, and relatable.

Dr. Contento and his staff were such a great find! I was looking for an eye doctor my family and I…read morecould truly feel comfortable with -- and we absolutely did. At one point I had a terrible allergic reaction to something I came in contact with and got in my eye and Dr. Contento saw me immediately, calmed me down, and walked me through every step of the healing process. Not only did my eye recover quickly, but I left seeing -- and feeling -- so much better. The whole team is kind, patient, and genuinely caring. We're so grateful to have found them. Highly recommend!

Both Father and Son are excellent Optometrists at New Rochelle…read more I needed both Contacts and before that, bi and tri-focals.

I really need eye glasses my eyesight has diminished with time. Today I finally stopped…read moreprocrastinating and enter Fabulous Optical here in the north Bronx Co-op city. As you enter the business you are welcomed at the reception desk by a friendly staff member. They took my medical insurance information and off I was. There plenty of seats for customers and everything looks spanking brand new from the tile on the floor to the beautiful chandelier. The examination room was clean with new equipment. Overall from the choices of frames to the service everything was perfect. I highly recommend this place

This establishment has terrible Customer service. Went to get pricing on glasses and a specific…read moreemployee that is a female was very rude. Practically forcing me to buy very expensive frames despite me asking for something more within my price range. Constantly muttering under her breath in Spanish profanities.

Staff at Riverdale Eye Care are nice. Dr. Joseph is…read morewonderful. The frames are are a lil more pricey than others close by, which makes it $$ to get what you need on on top of the insurance you have, like Progressives, Glare protection, etc. Go in, shop around and so what's best for you.

This place has amazing prices. My partner broke my glasses got a new frame and lenses for $125. The…read morefollowing week my son broke his glasses playing basketball they were able to switch the frames and keep the lenses for $60. Staff is incredible always friendly and knowledgeable of their products.