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    Mount Vernon Optometry Associates

    2.0 (4 reviews)
    Open 9:30 am - 6:30 pm

    Services - Mount Vernon Optometry Associates

    Eye exams

    Eyewear fitting

    Laser vision correction

    Retinal imaging

    Eye testing and diagnosis

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    Recommended Reviews - Mount Vernon Optometry Associates

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    3 years ago

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    8 years ago

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    3 years ago

    Lady at the front desk hung up on me and was very rude!!! I do not recommend doing business!!!

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    8 years ago

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    Bronxville Vision Care

    Bronxville Vision Care

    2.7(39 reviews)
    2.0 mi

    Nonpareil customer serice! John, the optometrist and the store's assistant were kind and friendly…read moreand patient. The eye examination was thorough; and John has a keen eye on which glasses will frame and fit one's face well. I was able to leave the same day with prescriptive glasses that looked great. I highly recommend Bronxville Vision Center!

    In the past, I had positive experiences here, but my latest visit has compelled me to reconsider…read morereturning. Initially, it took an unacceptable 4-5 weeks for my glasses to be ready. After 3 phone calls, I happened to be passing by and decided to stop in the store. Miraculously, my glasses were ready. (So did it really take that long, I will never know). I tried them on, but I could not see out of one lens at all. John assured me they would send the glasses back for correction. To my frustration, it took an additional three weeks to receive them again. (Or did they, who really knows?) When I finally got the glasses back, I noticed significant distortion while looking at my phone and computer. I go back to the store, and he tells me I just need time to adjust to the progressive lenses. As someone who has used progressives for years, I know how they should perform, and it was clear there was an issue. He asked me to give it a week, which I reluctantly agreed to. (Whatever, I am growing tired of this at this point.) The very next day, I realized my lenses are not transition. I called again to confirm this. When he got on the phone, he informed me that my lenses were clear. I said yes, I can see that. I asked for clarification because I was confident I had paid for transitions. (He never verified) Instead, he says it would be an easy fix and promised to order the new lenses. However, it has now been over a month, and summer is over with no updates on my transition lenses. While I appreciate the staff's "politeness", their commitment to customer service and follow-through is lacking. I am extremely disappointed. With that said, I will never return. I am officially done.

    Mount Vernon Optometry Associates - optometrists - Updated May 2026

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