Had a 10:00 am appointment, was there at 9:45. Was not called until almost 11am and did not leave until almost 12 pm. And I didn't even stay to pick out glasses because they took so long. Place is always crowded and I won't be coming back. read more

I got an appointment right away. Everyone was very professional and nice. My eye doctor and glasses tech were both wonderful. There wasn't a great number of classes covered by my insurance but I did find a cute pair that looks good. They were ready quickly, too! read more

Never had an issue before until today. I called the office three separate times to confirm that I could pick up my glasses at 6:45 p.m., and each time I was told that would be fine. I wanted to be considerate since I work far and wouldn't be out until 6 pm and also to make sure I wouldn't have to do a 1 hour commute both ways twice without my glasses. When I arrived on time at 6:40 (which I called 3x to confirm), no one was at the door, and I had to call again to be let in. Once someone came out, I was told multiple times that I was "lucky" to be getting my glasses--even though I had clearly confirmed the pickup time ahead of time. That's so frustrating and patronizing, especially since I went out of my way to plan. I appreciate the help and that I did get my glasses, but I hope in the future, communication is more consistent and respectful for other patients. read more

Dr. E. Orlof is very knowledgeable, I feel confident being under her professional care, she' quite compassionate also and relatable. When I see her I know that she's "got me"!!! read more

I don't recommend coming here. The manager so she claims that she is Dahlia always has an attitude and to speak to people like they're incompetent. She should not be working at this job where she deals with customers on a day-to-day basis. this is not her first time being rude. This is just my first time catching her name. read more

My parter had a appointment here at 1:45pm and we got here at 1:43pm,with in minutes we was called and taken to the exam room to get x-rays on my eyes.The waiting room was quiet and quick with no people waiting like the main lobby did.Overall my experience here was good and I would recommend this anyone else that wear glasses and that lives in The Bronx,New York. read more

Bronx Eye Associates - Waiting area - Optometrists Near Me - Bronx, New York

Went to pick up my glasses on a Sunday. Was seen promptly but the staff was unnecessarily rude. The woman working that day gruffly asked me why I was there. Then she became defensive when she asked if the pair of glasses she held in her hand were mine and I responded, No, actually mine were blue/black. (The ones she held in her hand were red.) I tried them on anyway and was reading different things (the original prescription they gave me was way off - causing dizziness and headaches - so I wanted to make sure these were ok) when again she gave me attitude asking if I was going to take them or not. I didn't feel like waiting another week or two to end up with another pair of incorrect color frames or risking my prescription being wrong again or having to deal with her again so I just took them but will be looking for another eye care center. While I gathered my things to leave I had the pleasure of overhearing her colleague say she didn't like tending to children and has no patience for that. The woman who had been assisting me then went on a rant about "training" children to behave. This place also services children. I wouldn't want them helping mine. My previous appointment to correct the prescription was just as bad if not worse. I got bounced around for an hour and a half from reception, to the back to get re-tested where I did not get tested at all but instead was sent to the staff to discuss my glasses who said they couldn't help me and sent me back to reception. I waited at reception and people who arrived after me were getting seen and leaving. I finally asked what was going on and no one could tell me where I was supposed to go or who I was supposed to see. Lack of communication with patients and among the depts, and no respect for people's time. read more

I recently had an eye exam here with Dr. Korik, and it was a great experience. Dr. Korik took the time to thoroughly explain everything during my eye exam and answered all of my questions with care and patience! Definitely will recommend to friends and family!! read more

- I love this place , from the moment I walked in the energy was great. Front desk was awesome , I didn't get the name of the girl who helped me but very helpful. - The DR Elenora was amazing , I love her . She got down to the business and straight up told me what I needed to hear. She handled me with care and love . - my daughter was also seen for the first time by Dr Morris if I'm not mistaken she was such a sweetheart , my daughter was very comfortable -And let's not even talk about the optical side !! RENE!!!! Helped me so much , I absolutely love him and his patience . I was so unsure what I wanted he made sure I got exactly what I wanted. He definitely went an extra mile for me. Really appreciate him. read more

The staff was very disrespectful and mean and besides that they send me completely different glasses from the one that I ordered!!

Great staff! Doctor Morris is amazing! She's very knowledgeable and professional. I highly recommend BEA

The waiting times are horrible, appt with Dr was rushed. Nothing was explained or discussed. Then they rush you over to a person to place order. Every other eye doctor I've been to gave me a contacts as well as eyeglasses Rx. Here they were charging me extra for the eyeglasses Rx. Price of contacts is double what the online retailers charge for the same. Stay away!!! read more

Absolutely ridiculous! Scheduled a 9am appointment over a month ago. Arrived timely, to find that they book an army of people for the same time slot. We are still in COVID times, it is dangerously irresponsible to have a waiting room packed to the brim full of patients waiting over an hour to see a doctor. I have a newborn baby at home and firstly didn't plan on being here for 3 hours to see a doctor and secondly felt extremely uncomfortable sitting elbow to elbow next to other patients. They don't even require that patients wear a mask. The women next to me is coughing her lungs out, I had to move. This is shameful. Bronx Eye Associates, you need to do much better and respect people's time! This is the last time I'll be coming to this poorly ran office. read more

Front desk are understanding but the wait time is ridiculous. Had an appointment at 3:30 and was told to arrive exactly on time or a few minutes before that. I arrived 3:27 and waited until 4:15 to get the pre testing and finally saw the doctor at 5:07. read more

I'm so grateful that my sister referred me to Bronx Eye Care. I needed to see an optometrist because I had a eye condition that was not getting better. It was an emergency. It was there that I met Dr. Patel. From the moment I walked in I was greeted warmly and respectfully. Next step was the checking of my eyes. Dr. Patel asked me how long my eye condition existed and immediately had plans for next steps. I briefly returned to my doctor and still no change. Dr. Patel had me to have my primary doctor do bloodwork which I took the specialist that he recommended. After over 2 months of pain and no change; Dr. Patel not only listened to my concerns, had me have bloodwork and sent me to a specialist who has addressed my condition and I am on the road to recovery. ThankU so much, Dr. Patel. He is now my regular doctor. I'm so glad that I had this opportunity to speak well of Dr. Patel. He's an optometrist that "U" can trust. read more

Took my son there today after being treated at Jacobi last week for an eye injury. Doctor Korik-Barrett was absolutely amazing. She helped my son immediately made sure we had a follow up and was simply the best. The whole staff was incredible. I will never go anywhere else. Wish I knew about this place before I went to er. I can't say enough about this place. Thank you so much for everything. read more

Jackie in the optical department is fantastic! She took it upon herself to personally resolve an issue due to one of the staff's mistakes at Bronx Eye associates. She is very professional, kind, and respectful. Any client who is lucky enough to meet her will be well-taken care of by her. Particularly what impressed me was her humanity, especially during such abnormal times. She is not only responsive and well-spoken, but also she clearly knows what she is doing. read more

I've been coming to Dr Korik-Barrett for 7 years now and would not go anywhere else for my eye care.

I was told by an optometrist that it looked like I had glaucoma, I went home scared to death and full of anxiety. Being that back in 2001 I had lost vision in my right eye due to a detached retina so it was awfully scary to hear that. I decided to come in to Bronx Eye Associates and was immediately greeted at front desk. Staff are very patient friendly and really help out. They were even able to accommodate me with Dr. Orloff the same day. He listened to my worries and concerns, and decided to some eye exams. He was very thorough and thankfully I had no glaucoma. This Doctor put me at ease. He has awesome bedside manners, he is thorough and very patient and listens to your concerns. He explains everything in way you can understand it. I am so glad I came in to see him. I will continue to keep coming here in the future. read more

I have been a patient of Optometrist Dr. Eugene Orloff for eight years. He is extremely patient, well knowledged and gives me and his patients VIP service. Moreover, his other colleagues staff members also provide VIP service. I am very happy that I switched from my previous eye clinic in Orangeburg, New York to this clinic. Best of all, they accept many different types of medical insurance. If you book an appointment with Dr. Eugene Orloff, you will be extremely pleased with his VIP service. read more

I have been treated by Dr. Eugene Orloff since I was a child. Since I can remember, his treatment has always been 5 stars. He is a fantastic optometrist and more importantly, he is a delight to deal with. I have always loved Bronx Eye Associates as they have not only treated me as a patient, but my siblings, my parents, all the way to my grandparents and other relatives. I am humbled to be a long term patient at Bronx Eye Associates because every single member of the staff not only highly professional, but undeniably personable and caring for every patient they have. Katy, the Optics Manager, is a star. She is an incredible, helpful, kind, and competent professional; it's a pleasure to deal with her and the entirety of the staff. Let me be completely unequivocal, I recommend Bronx Eye Associates because they truly care about you as a patient and they want to build long term relationships with the people they treat. read more

I been seeing Dr Patel for a few years now and he's been super great and following up with me I love it and feel I'm in save hands

Best eye doctor ever. Dr. Orloff runs this eye clinic with his wife. They are both lovely people. *great bedside manner *patient *caring *friendly *thorough *knowledgeable I just love them! All of the equipment is modern and new. And they can handle any eye issue. It aint just eye glasses folks! The office is clean, organized and spacious. The staff is warm and caring. When it was time to pick out glasses for my son, they patiently helped him look at every single frame that interested him. They gave honest opinions, had great senses of humor, and made us feel comfortable. I never once felt rushed by them or got the impression that they were getting frustrated - even though I was getting a little frustrated. We actually shut the place down and they still stayed behind after hours while we continued to go through their frames. And they have a huge selection of many styles, designers, and prices. Can't say enough wonderful things about the doctors, staff, and office. read more

Saw doctor Serra, she was so friendly and nice, will be coming back for the next few years.

clean place. hate it when i'm talking and i get talked over. means you"re are not listening to your patient. technology is great and modern. covid clean as well. read more

When here for my daughters glasses the staff is excellent, the vision test was very thorough. The only reason why I took away one stars is because they said that both glasses would be ready in 10 days the first one was ready with in the 10 days but the second one I had to wait almost 3 weeks, school had already started. When asked why it took so long, I was unable to get a clear answer. Although they were very nice I just thought it was strange that I couldn't get a straight answer. In any event I would still recommend this place. It's clean, Very professional, and the doctors really know what they're doing. read more

The doctor was great. However, the glasses selection was lackluster and they definitely push expensive lenses and didn't offer non-designer lenses until I said I wouldn't purchase glasses. And then a glasses professional said I had a "droopy" eye. Mind you she wasn't an eye doctor or a professional I was working with. Overall they were very helpful with my insurance, the doctor was mice, front desk was nice but I didn't like their glasses selection, the pushing of over expensive lenses and the rude/inconsiderate comment made by a staff member who I wasn't working with. Not sure if I would come back simply because of the selection BUT the staff overall was helpful and kind. read more

Great experience at bronx eye Associates. Staff was very patient and professional. I little long of a wait but not a problem because front office staff were very entertaining. read more

Came here for the first time with my son to rule out Papilledema. Dr. Korik was very pleasant with us and she definitely knows her stuff! They took their time to test my son, office is run smoothly. We had a great experience, from the front desk girls to the doctors and interns. Glad I found this place! Thank you Dr. Korik! read more

I am here with my mom and she had appointment at 3:45 and right now it's 7:09 And everytime I talked to the receptionist she said two more patient or three and she said the specialist was late but that' doesn't mean we will have to wait 4 hours to be seen by the doctor. They had us sit outside cus there's no space by the receptionist and they call from their sit and expect people that's sitting outside to hear them. I have never experienced a doctor visit like this. read more

I received great service and care at Bronx Eye Associates. I do not have very specific eye care needs and have a light prescription, so it would be easy for any doctor or group to brush my aside. Yet, everyone at Bronx Eye was attentive, caring and thorough. I saw Dr. Korik-Barrett who was fantastic! She answered all of my questions and put me at ease with my eye health. Plus, she helped me pick out awesome glasses that I have been complemented on many times! The lens, prescription and care was superb! read more

Five stars for Dr. E Orloff and her staff!!! She explained every aspect of the eye exam, and the importance of eye health. She pointed out that genetics plays huge part in our eye health. Jackie her staff member sat patiently with me for an hour picKing out the best frames for me. I would recommend Bronx Eye Associates to anyone that asks!!!! read more

I had a great experience at Bronx Eye Associates. I woke up one morning with terrible pain and redness in my eye. Dr. Eleonora Orloff was able to accommodate me right away. Her staff was patient and very professional. I was diagnosed with corneal abrasion. Dr. Eleonora Orloff made the diagnosis right away and was able to relieve my pain quickly. I was very impressed with her professionalism and personal attention. I would highly recommend Bronx Eye Associates, especially Dr. Eleonora Orloff. read more

I was referred by a coworker 3 years ago and now refuse to change clinics cause I LOVE it there. I want to start by saying I was a little leery on going to this optometrist due to the pandemic. Upon arriving it was super easy going and safe, temperatures were taken and there was hand sanitizer everywhere, the seats were spaced out & not too many patients at the same time. The ladies at the front desk and assisting with the exam were super welcoming. I did not have to wait long before I was called to begin the exam. Dr. Korik is GREAT!! The location of getting eyeglasses which is the other side of the clinic I would change, due to a woman named Regina! She was rude and seemed to have an attitude. Very short spoken with her answers and not welcoming at all. Their frame selection for my daughters insurance was limited not an issue. She just wanted frames she liked after all she would be wearing them constantly due to school being remote and face calls happening all the time, typical teenager stuff to look cute and my daughter is trying on frames to see which one she really liked and Regina responds with "you don't have much of a choice so you have to pick one". My daughter finally picked her glasses and we were given the receipt.Then she ran eligibility on my son myself and my sister. Regina shared my sister was ineligible and when I went to ask her why my sister was not eligible Regina put her pointer finger up at me and responded with "because she is ineligible" with no explanation. She also kept going to her coworker Tina for assistance. Who was nice enough to stop doing what she was doing to assist Regina. Regina was behind a glass but when she walked away from her location a couple of times she did not wear a mask. After waiting for so long and being treated unfairly and unprofessionally, I decided I was not going to get any glasses there due to Regina's behavior and I returned my daughters receipt and inquired for all of my families prescriptions. Since I made the choice that we would be taking our business else where. Regina then informed me that no matter where I go it will be the same answer. She ripped up the paper and walked away. She completely missed the point as to why our business was being taken else where. Regina seemed annoyed that we did not get frames but with the attitude she had why would we want to continue business there. After everything was done Tina spoke to us since she noticed we were agitated and pulled us over and shared the reason as to why my sister was ineligible and we thanked Tina so very much for her help she did not have to pick up someone else slack. Tina also apologized for her adult coworker and shared she was new! Definitely not ever is being NEW an excuse to treat patients the way she did. I am an essential worker and manage patients of my own and I definitely do not treat any patient with such behavior. I don't think she would appreciate her family member being treated the way she treated my family and myself. Tina also helped me by sending my exam to the DMV to renew my license. This time I will get my eyeglasses else where, if Tina is there on my next visit and assist during the process I will get frames if not I will completely walk away. Tina has been the one I have dealt with the past 3 years, she is great, she has a positive attitude and has patience. read more

This office is the best!!! I have an 8 year old with Autism, and Dr. Orloff and his staff were super patient with her, and made her feel comfortable!!! She chose a great pair of glasses, and even a week after she had to get them readjusted, it was no problem!!! read more

TOTALLY INSULTED, AND 6 MONTHS LATER, STILL IN TOTAL DISBELIEF. JUST TO BE CLEAR, I DO NOT USUALLY POST REVIEWS, BUT I ABSOLUTELY FEEL THAT IT IS NECESSARY. I came to this place, because it was highly recommended by a co-worker, and it happens to be very close to where I live. As soon as I walked in, I provided the front desk with all of my information, and I told them my intention was to use the insurance from my job. I went through all of the eye exam and testing, and then I was informed that my insurance would not cover my visit or exam, because a full year had not passed since my last exam. I apologized, and explained that I did not know, and I was also wondering why the information had not been relayed to me when I checked in. Then, the doctor, who had been so sweet and professional, asked me to sit down in the office, and without informing me or anything, she proceeded to put her fingers in my eyes and remove the trial contacts she had given me, and threw them away! It actually took me a long while before it occurred to me what had actually just transpired. I do not know if it was racism or it was assumed that somehow I was trying to "game" the system, but I never want anyone to experience what I did. I called shortly after to complain....but I never received any formal apology (besides the quick placation when I called) or invitation to return or to ameliorate the tragedy that occurred... STILL IN DISBELIEF AT THE TOTAL LACK OF PROFESSIONALISM AND RESPECT. And it's a total shame...because I do feel like the level of technology and expertise is somewhat superior to the service I've received in the past in the Bronx area. However, I cannot spend my time or money in a place that made me feel devalued as a customer and as a human being. read more

Let me start by saying that if this review was only about the actual eye doctors office I would have given it 5 stars.. The front desk staff are lovely, friendly, respectful & are very warm. They took great precaution taking temperatures and wearing masks plenty of sanitizer, cleaning the equipment. They greet you very pleasantly and make small talk as they transition you through your appointment taking you from test to test. They were AMAZING! True professionals, now here is the reason why they only got a 1 Stars review. THE EYEGLASS SHOP!! After my family did our test they walk you over to where the frames are so you can choose your pair. The woman who took care of my family who's name is REGINA was the most UNPROFESSIONAL human being I've ever come across. She did a horrible job at explaining why out of the four members of my family only 1 was not eligible to get glasses. Her reason and I kid you not was "because you are ineligible." When asking for the insurance card she snatched it out of my sisters hand, she spoke with an attitude from the very beginning as if us being there on a Friday morning was a problem. She DID NOT WEAR A MASK. She looked very unsure of what she was doing often asking her VERY HELPFUL COWORKER TINA (who we wished had attended to us) all the questions and just reiterated the answers verbatim to us. After dealing with her snail like pace for over 30 minutes we just decided to buy our frames from another place. TINA was the one who sat us down and should us in-detail about our eligibility issue, and apologized on behalf of her ill-mannered coworker. During this pandemic we all need just a little more patience, understanding and positive personalities which she did not, needless to say I WILL NEVER BUY FRAMES FROM THEM!!!! read more

It was good I guess it was closing time and the doc had alot of patients he had two families waiting and he rush you out of there but good experience he ask me how I found this place I told him yelp he said he doesn't like yelp I told him I use yelp for everything read more

I had an issue finding a eye doctor for my 4 year old because I needed a referral. I called Bronx Eye Associates and spoke to Katia she's was so nice and helpful. The next day my husband went and took my daughter for a check up the staff were so welcoming and so helpful. Thank You Bronx Eye Associates for everything you guys did. Your staff is amazing! read more

After going to a couple of eye doctors and left with minimum options for weekend appointments I booked an appointment at Bronx Eye Associates. Dr. Patel took his time to check my eyes after having an eye problem for over two months and unsuccessfully treating it with medications prescribed by previous doctors at other locations. He also gave me a coupon which helped reduce my RX copay- saved $$!! I like that they have Saturday hours although it was very busy that day. All the staff was pleasant and helpful. I'm hoping that after his consultation my eye problem resolves- if it does I will update my review to 5 stars read more