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    Metro Optics Eyewear - Parkchester

    3.7 (39 reviews)
    Open 10:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Metro Optics Eyewear - Parkchester

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Vanessa H.

    *disclaimer* this location is under construction I've been going here for a few years now, first stopped in at the recommendation of a family friend who always gets there glasses here. I had to stop by recently for a repair on my old frames, and I freaked out a little when I saw th store was closed for renovations - but they have a cool temporary location truck outside where a couple of staff members are working. They went out of their way to assist me, apologized for any inconvenience and told me if needed anything else they can't do, they would make arrangements for me at one of the other Metro Optics. I'm glad they are renovating - it was a little cramped before. But my eye exams are always smooth, the doctor is low-key but nice, professional. The ladies that work with you to find glasses are funny, very patient, and always help me find the right look close to my budget.

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    4 years ago

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    6 months ago

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    3 months ago

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    10 months ago

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    9 months ago

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    6 years ago

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    9 years ago

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    6 years ago

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    6 years ago

    The eye exam seem ultra quick then way more time was spent on seeking glasses. Friendly enough.

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    Jessica U.

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

    Love this place absolutely the best the service the prices excellent .claudette Lindsay metro optic customer

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    7 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    11 years ago

    I have gotten at least 4 pairs if fashionable well fitting glasses from here

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    8 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Metro Optics Eyewear - Parkchester

    Review Highlights - Metro Optics Eyewear - Parkchester

    We met Yvette and Angelica, who assisted my husband with superb customer service.

    Mentioned in 9 reviews

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    Designer Optical of Parkchester

    Designer Optical of Parkchester

    2.5(22 reviews)
    0.1 miParkchester
    $$

    Came in willingly knowing that the designer frames offered would be pricey but purchased a pair of…read morejimmy Choo's for $450 & ended up very unsatisfied. Beginning of my service was great. Was helped beyond my expectations and needs. Was told the glasses would come in 4 days, took 2 weeks. Was convinced to order blue light and I hated it so i returned the glasses and had to wait 2 days (quicker than I expected) but did not receive a refund for the extra $ i paid for this. Ridiculous. Could have fought it, didn't waste my breathe though. When i picked up my glasses (a second time) they were broken..... the arm was completely out of the frame. Was told It would take an hour to fix & id get a call when they were ready.... 2 days later.... nothing. Called to inquire & was asked 3x if i was calling the right location because they had no idea where my glasses were. Unbelievable!! Was back and forth for 15 min till the lady said she'd call me back. Luckily she found them but then claimed I was lying about the broken arm???????? Again, unbelievable. Went to pick up my glasses a THIRD TIME & guess what???? Still not perfect. Arm was slightly crooked. Was told AGAIN that I was wrong. Ive been wearing frames since i was young and also paid $450 for them..... wasn't leaving without perfection... Finally after 3.5 weeks, 3 visits & multiple phone calls, i was ok to go... Long story short..... don't bother. Find frames online for 1/2 the price!!

    This place didn't give me a refund after I didn't need the service any more and I didn't see any…read moresign saying no refund

    Metro Optics Eyewear - Throggs Neck

    Metro Optics Eyewear - Throggs Neck

    3.8(81 reviews)
    1.4 mi
    $$

    Terrible customer service. They don't even TRY to help you with your insurance inquiries. Sitting…read moreat a desk with nothing but a straight "no" coming out their mouths. I have been a customer there for over 15 years and since Donna left, it's gone down hill. I'm done, done with this location. Bye

    On February 28th, I went in to pick up glasses that had been ready since December 2025. I was…read moregreeted by an employee and clearly stated that I was there to pick up my glasses. I was told I would be helped, and I then waited nearly an hour while several customers who arrived after me were assisted first, including two couples with a baby, two men, and a woman. I observed each of them being called ahead of me. While I was waiting, a bald employee seated on the far left said twice to two coworkers, "there are other tickets," in reference to the employees standing and gossiping near the front desk only a few feet from where I was seated. That comment appeared directed at their conversation, not at assisting customers. Despite this, every new arrival continued to be helped before me. After approximately fifty minutes, I calmly approached the counter and asked why customers who came in after me had been seen first. The employee responded by stating that it had not been an hour. It had been. I left the store feeling frustrated. As I was walking out, the same bald employee loudly made "cuckoo" sounds in my direction, implying that I was irrational. That behavior was unprofessional, disrespectful, and inappropriate. I have previously purchased four pairs of glasses with progressive lenses from this location and had even brought two additional frames with me that day to order more lenses. I chose not to proceed with that purchase. I am a teacher and a single father, and it is not easy to find time to manage basic errands, which is why the glasses had been ready for over a month. To be treated in this manner after waiting that long is unacceptable. I will be taking my business elsewhere.

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    Metro Optics Eyewear - Parkchester - optometrists - Updated May 2026

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