I see Dr. Mortensen and has been so patient and kind and answered all of our questions. My son got…read morecontacts and again so patient and kind.

Amazing ftom appointment making, checking in, Dr. They are personable, happy, helpful and overall a…read moregreat visit anytime myself and my family have eye appointments. Clean, bright space. Visit Clinton Family you'll ebjoy the ease and friendly service.

I received a call the next day. They made contact with their distributor and they have a gun metal…read moregrey "sample" that they can use to replace my frames and have offered to remake the lenses and exchange my glasses for free. Turns out the lenses were under warranty because I had reused the frames from a prior pair of glasses. The frames have been discontinued. It will be a couple weeks to get the replacements and they are letting me keep the current ones while I wait. Much better customer service. I've updated to 3 stars from 1 star because they are trying to make things right. Not possible to completely recover from the original poor interactions but I have to give them credit for doing what they can. I'll update again when the glasses arrive and I exchange them. Could go up or down 1 star based on the final result.

Zero Stars - Absolutely Terrible Experience If I could give…read moreMountain View Eye Center at Holy Cross zero stars, I would. This was one of the worst experiences l've ever had at any medical office. I arrived 10 minutes early to my scheduled appointment, to fill out paperwork. To my surprise, there was no receptionist at the desk, so I stood there waiting the entire 10 minutes, which completely defeats the purpose of coming early. Yes, they were able to fit me in due to a cancellation (which I appreciate), but it took me less than 10 minutes to complete the paperwork. I was told that I was checked in, Despite that, I ended up waiting over an hour past my scheduled time (1:20 pm) with Jepsen, Nolan L. - and still wasn't even seated. To make matters worse, people who arrived after me were being seen before me. It was clear my appointment and time weren't being respected. I've been to many eye centers before, and this was by far the worst. Unfortunately, I had to leave my previous eye doctor because of a change in vision insurance, and Mountain View was recommended to me. I seriously regret taking that advice. In the end, I walked out. This place is completely unorganized and unprofessional. I won't be returning, and I won't be recommending it to anyone. Now they want to charge me $50 dollars for missing my scheduled appointment, but seriously you guys waiting past an hour for a scheduled time isn't does not make it a scheduled appointment.

I came in for a vision exam & new glasses because I broke mine. I explained that I react poorly to…read moredilation, and did not want my eyes dilated. The Doctor said I only had two choices-- dilate or pay $30 extra to have my eyes photographed. He said it's because he was sued years ago (then went on to tell me the entire story.. he also mentioned that the judge in his case told him that in the state of Utah, if you're doing eye exams, you must dilate or photograph or you're liable if the person has a brain tumor..?! Which is inaccurate.) Sharing the lawsuit story story was unprofessional; if Legacy requires eye dilation for every vision exam they perform, they should explain that it's required at the time of appointment. I've been wearing glasses for 30 years and have never been *forced* to dilate my eyes (or pay extra to opt-out) for a standard vision exam.

i've been a patient here for over 10 years and continue to have great service from them!read more

As it turns out, my husband was diagnosed with neuromuscular autoimmune disorder, absolutely no…read morethanks to Dr. Wallin, who all but suggested my husband was lying about his symptoms. Told my husband to go home and see if it goes away. Not a doctor I'd ever recommend to anyone.

Dr Mark Hill has taken care of us through many years of health complications and two amazingly…read moresuccessful cataract surgeries. So much so that our extended family continues to go to him from Bountiful, North Salt Lake, and even West Valley City. I have heard of people traveling from Wyoming to get his help. Why mess with total satisfaction? We are grateful to have the confidence that we are not accepting risks or taking any short cuts when it comes to our eyesight.

They were very helpful and professional. They listened and I will go back. They were highly…read morerecommended by friends.

I've been going to Ogden Vision with Dr. Dygert for years. I don't have any complaints about Dr…read moreDygert himself (I didn't get to even see him today), but his current front office staff, specifically Julie, are terrible. When I went to check-in they had some questions about insurance. Our insurance had changed but we checked before scheduling to make sure they were in network. We have 2 versions of insurance, one that covers exams & one that covers lenses & contacts. They knew it had changed but didn't request anything before to get it cleared up and then while trying to answer questions with my wife on the phone looking it up, Julie cut me off multiple times & seemed like she didn't want to do anything but prove my insurance wasn't good. The last thing I was told by her was "they would bill it to my insurance but I know they won't cover it so they will send us the bill after." Since it seemed like she really didn't want my business I just decided to leave. Both my daughter & I have been going there but we won't anymore. It's too bad because Dr. Dygart is awesome but I have never dealt with someone so condescending or treated so poorly. Even better, after leaving we called our insurance & they confirmed it was fully covered.

Friendly, helpful staff. Excellent eye exams with state of the art equipment, no dilation required…read more Dr. Jensen is very knowledgeable and has a great bedside manner. They have a good selection of frames and sunglasses to choose from. Lab has quick turnaround. I've referred many friends and colleagues, all whom have been pleased.

Just excellent! Dr. Jensen has been our family eye Dr. for years. He has always been great with my…read morekids and has an awesome selection of frames for all ages. The staff is friendly and knowledgeable. I feel so welcome when I go in to just ask questions or have my frames fixed or for an appointment. Fast fun time. Go it will change your life.

The office Personnel were very nice. Dr. Richards is insensitive and not aware of his patients…read moreneeds. He did not correctly diagnose my condition and prescribed me expensive drops that I did not need, were painful and did not work. When I had concerns about the drops he would switch me to a worse drop. My concerns about pain in my eyes were written off as dry eye. He seems to have a very narrow view of eye diseases.

Had an outstanding experience from pre op to post op on my LASIK surgery with Dr. Richards. He was…read morethorough, professional and very personable. I felt confident going into surgery knowing he knew my eyes and my correction. Having my eyes operated on seemed daunting and scary but Dr. Richards was very reassuring and calming. He was great at answering my questions and following up with me. He corrected my vision to better than I ever saw with glasses or contacts. It has been LIFE CHANGING! I have recommended him to all of my friends and family! He's the best of the best!