Clayson Fred, MD

1.0 (1 review)

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Robert W.

14 years ago

I went to the surgery of my aged father who was having Cat's removed. I sat pleasantly with my mother keeping her mind occupied then I could drive them home. The nurse of Dr. Clayson came out to get us and screeched loudly to the whole waiting room racial slurs upon seeing me. I am a poor man who still wears my military BDU's. I was dumbfounded and shocked that a educated and professional nurse would make these racist slurs at me. When I confronted her in the hall about her remarks away from the shocked waiting room. She did apologize and told me she knew how I must feel because she is Jewish but the damage was done. I talked to the Dr. and he was mad at me because she was starting to cry for no reason. Then he compared his Mormon background to hers and would not reprimand her. With her background she should have known better but instead attacked me and then shed crocodile tears. I was told by the Dr. it was my fault for the clothes I was wearing. US Combat Marine Corp vet. read more

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More info about Clayson Fred, MD

4403 Harrison Blvd
Ste 3600
Ogden, UT 84403
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(801) 625-3007
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Country Hills Eye Center

2.6

(31 reviews)

0.4 mi

Dealing with this office has been the worst medical experience I've ever had…read more 2 years ago, I saw Dr Rupp for vision that had suddenly worsened. In total, I had 3 appointments and many tests. When all was said and done, I was told that my prescription was only slightly different. When I told them that my vision was still extremely blurry, and that I was still struggling to drive and work, I was told that my eyes were fine and sent on my way. In March of this year, I made another appointment because my vision was getting even worse. The tech who was testing my eyes again commented that my vision was only slightly changed from my last appointment. When I expressed that I didn't understand how that could be because I was struggling to do even basic things, she mentioned that maybe it was because of my cataracts. I responded that we should check to make sure that she had the correct patient file, because I did not in fact have cataracts, she corrected me and told me that I did. She then didn't have much to say (understandably) until the doctor came in. This time, I saw doctor Church. When I expressed dismay that I wasn't told that I had cataracts, and that I had no idea of what was going on, Dr. Church looked at me and told me that all he could speak to was the here and now and that my eyes were fine and my cataracts were "mild". Shortly afterward, I was ushered out of the office- with zero information about what cataracts meant for future health and what my care plan would be. After I returned home, I called back and spoke with the office manager Jeremy. I expressed concern about the breakdown in communication and stressed that more than anything, I needed some education and information about what this diagnosis would mean for me moving forward. Jeremy promised he'd call back the next day. He called back 2 days later to advise that he wanted to talk to Dr. Rupp and would call me the following Monday. After 2 weeks, I called and left a voicemail for him and asked for a callback. It's now been 3 weeks and I have never heard from him again. I was frustrated initially with the lapse in communication, but my bigger frustration and concern is that clearly, they don't care at all. A simple call back from a doctor (or anyone) would have fixed everything. More than anything, I just needed patient counseling. Apparently, they don't have any duty of care standards. The lack of professionalism is astonishing. I've since seen another doctor and will be getting surgery soon. I would never recommend this office for their appalling lack of communication, absence of customer service, and lack of care of their patients. I've had many health issues and procedures and this is the only negative review I've ever written. I understand that a breakdown in communication can occur, but the fact that I got zero acknowledgement (let alone any kind of apology)or even any information about what was going on with my own health is unacceptable.

I'll keep this as short as possible. Dr's are not friendly. In fact they're not very personable at…read moreall. Front desk gals have been friendly but when I call in for something, not so much. Not sure if it's different employees. Needed a Prescription and my only two options were fax or mail. No option to text or email. Had to go in and pick up. Lastly the eye glass center is waaay over priced. Even the employees tell you to go somewhere else to get lenses and frames. Need to find a new provider for eye care.

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Clayson Williams Eye Center

5.0

(1 review)

0.0 mi

Brice Williams is off-the-charts amazing, as is the staff at this center. Dr. Williams trained as a…read moreneurosurgeon originally before going into ophthalmology. As such, his knowledge and understanding of the optical functions of the brain and eyes are so advanced. He was able to figure out why I get dizzy with all eye movement, as well as headaches, eye aches, and ocular migraines. With one prescription, he fixed all of it. I love his 'bed-side' manner and caring nature. His staff is always so friendly, accommodating, and just so fun to be around. I highly recommend Dr. Williams and this clinic without any hesitation whatsoever.

Ogden Vision Center

They were very helpful and professional. They listened and I will go back. They were highly…read morerecommended by friends.

I've been going to Ogden Vision with Dr. Dygert for years. I don't have any complaints about Dr…read moreDygert himself (I didn't get to even see him today), but his current front office staff, specifically Julie, are terrible. When I went to check-in they had some questions about insurance. Our insurance had changed but we checked before scheduling to make sure they were in network. We have 2 versions of insurance, one that covers exams & one that covers lenses & contacts. They knew it had changed but didn't request anything before to get it cleared up and then while trying to answer questions with my wife on the phone looking it up, Julie cut me off multiple times & seemed like she didn't want to do anything but prove my insurance wasn't good. The last thing I was told by her was "they would bill it to my insurance but I know they won't cover it so they will send us the bill after." Since it seemed like she really didn't want my business I just decided to leave. Both my daughter & I have been going there but we won't anymore. It's too bad because Dr. Dygart is awesome but I have never dealt with someone so condescending or treated so poorly. Even better, after leaving we called our insurance & they confirmed it was fully covered.

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Mount Ogden Eye Center

2.8

(9 reviews)

0.9 mi

Brought my granddaughter in for a follow up appointment. We…read morearrived early. The start of the examine was great. Sat in a room for a half hour waiting for the doctor. Had to cancel another appointment because they weren't going to get us out in time to make another appointment. If you come here make sure you plan to spend the whole day here. They are not fast.

Horrible horrible horrible customer service! I am a physician. Took my daughter for a routine eye…read moreexam. The exam was diagnosed and billed wrong. So our insurance denied payment. Spent 5-6 days on the phone trying to fix the problem. Finally was told I had to write a letter to request a change to her medical record. That is ridiculous!!!! But I did it. Never heard back from them. Left repeated messages a month after sending the letter. Still nobody calls us back. Avoid them at all costs! Do not go there for care. Highly unprofessional!!!!

Mount Ogden Optical

4.0

(1 review)

0.9 mi

Professional friendly staff , was in at appt time and out in 45 mins for annual exam. Bad news…read morevision getting worse... lol

Trent Richards, MD

4.7

(9 reviews)

6.8 mi

The office Personnel were very nice. Dr. Richards is insensitive and not aware of his patients…read moreneeds. He did not correctly diagnose my condition and prescribed me expensive drops that I did not need, were painful and did not work. When I had concerns about the drops he would switch me to a worse drop. My concerns about pain in my eyes were written off as dry eye. He seems to have a very narrow view of eye diseases.

Had an outstanding experience from pre op to post op on my LASIK surgery with Dr. Richards. He was…read morethorough, professional and very personable. I felt confident going into surgery knowing he knew my eyes and my correction. Having my eyes operated on seemed daunting and scary but Dr. Richards was very reassuring and calming. He was great at answering my questions and following up with me. He corrected my vision to better than I ever saw with glasses or contacts. It has been LIFE CHANGING! I have recommended him to all of my friends and family! He's the best of the best!

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Dr. Trent Richards

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Jared Peterson, MD

5.0

(1 review)

6.7 mi

Dr. Peterson got us in last minute after my daughter had an eye injury. Thankfully all was well,…read moreand he made the experience a great one for our girl. She was pretty nervous throughout the appointment, but he was patient and kind all the way through.

From the owner: Ophthalmology, including: routine eye exams, ocular disease screening, ocular disease diagnosis and…read moremanagement, various types of eye surgery.

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Jared Peterson, MD

Midtown Community Health Center

2.1

(15 reviews)

3.0 mi

I feel as though Midtown Clinic has a bad reputation due to its location and the fact that it is…read moremore geared toward low income parties. I have often have had to go to midtown for small problems, and even though you might run in to some really strange people, the facility is always really clean, the ladies running the front are helpful and the doctors and nurses they have on hand are great. I haven't really had any negative experiences with Midtown except for the lengthy wait to be seen by a doctor. But for the price, you really can't beat it. All in all, if you're looking for some medical help in the Ogden area that is cheap and decent quality, Midtown is your place. Just don't expect to be seen right away.

Didn't even get the chance to go because they will not pick up the phone. Have called this location…read moreMULTIPLE times on different days and they never pick up. I clicked on the book appt and basic info selection to find out a price for a basic physical exam and once I hit my selection it auto puts me on hold and each time it's done that I'll be on hold for 10-15 minutes before I give up. I just want information and cannot even get that.

Anderton Dental Group

4.5

(18 reviews)

2.3 mi

We had a few painful issues that needed to be attended to ASAP, and honestly finding a good dentist…read moreis stressful! I can't tell you how many places I looked at and how many reviews I read. It was exhausting! When I saw that this office was less than 10mins from my house I crossed my fingers! Our initial consultation was very direct and straight to the point, which I really appreciate. Dr Brett explained all of our options thoroughly, and left me (and my kid) feeling really confident in the next steps. Our first appointment went great, with a few fillings but we were home within an hour. Our second appointment today was quicker and easier! I can't say enough good things about Dr Brett right now. It is so refreshing to find a dentist that you know you can trust. We left today, and I think it's safe to say that we found our new dentist! Side note: The staff is also amazing!

For a practice that had so many great reviews and recommended to me quite a bit I was incredibly…read moredisappointed. The front staff was so friendly but I wish I could say the same for the dentist I saw. I came in with a very specific concern only to be brushed off multiple times and offered no real solution. He never introduced himself, didn't take a look at my X-rays until after the exam when I tried to bring up my concerns (the assistant even asked if he had seen them yet when he came in so early and he just gave a very abrupt "no," which she nervously laughed off), and barely gave me room for questions afterwards because he kept trying to walk off! The place was practically empty yet the appointment felt very rushed like he just wanted to get it over with. I left feeling very frustrated and dismissed. I had to look up on their website to see who I saw and I'm positive it was Dr. Brett. If you insist on going here, try booking with the other dentist.

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South Ogden Smiles

4.5

(17 reviews)

2.0 mi

Incredible staff! Incredible service! We refer everyone we…read moreknow to Dr Tanner's office!

It's the most amazing dentist office! The whole team is top-notch . My kids feel so comfortable…read morehere. Skye, the hygenist we see, is so thorough, gentle, and knowledgeable. I always look forward to chatting with her. Dr. Tanner is always so kind and trustworthy. If he says we need something, I know it's true, and he shows and tells me why. We drive an hour each way to come here because this office is the best. They are trustworthy, caring, and offering a holistic approach, which is why I sought them out in the first place

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Before and After from South Ogden Smiles | South Ogden, UT

Staff of South Ogden Smiles | South Ogden, UT

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Before and After from South Ogden Smiles | South Ogden, UT

Tyler C Shaw, DDS

4.7

(6 reviews)

2.6 mi

Great experience, Dr Shaw worked me in the day before the Christmas holiday. I think him and his…read morestaff worked through lunch time to take care of my broken tooth.

I have mixed emotions regarding this place. I'm used to having a personal hygienist that takes the…read moretime to talk to me privately while working on my teeth one at a time. There were two people in the office talking over me half the time. And I thought it was kinda awkward and not super professional. The hygienist was nice and talked to me a little bit but she was a bit all over the place cleaning my teeth. It also didn't take that long which after two years of constantly moving (military family) I just thought it would have taken much longer. Then she abruptly left without saying bye- so that didn't sit to well with me. It's Just definitely not what I'm used to. The dentist didn't really shake my hand and introduce himself even though it was my first time going there so that was a bit weird but he seemed like a really nice chill guy and didn't have to many complaints about my teeth. Overall nice place just not really personal at all.

Canyon Dental

4.2

(5 reviews)

4.3 mi

Dr. Jared Wolthuis was amazing. I had a filling come out over the weekend and he cleaned the…read moreinfection, rx antibiotics and pain meds and got me a referral for endodontist who accepts Medicaid!! He even personally called me that night to follow up on how I was doing and if I Got my Medication filled 110% Recommend He did everything he possibly could to take care of me today. Never felt so cared for by a dentist.

First time visiting this dentist new home requires a new dentist…read more My appointment was scheduled for 11am check in 15 minutes early since I'm technically a new patient here so I knew paperwork would be required. I was immediately greeted by Jamie and asked to fill out paperwork turned it in at approximately 10:55am and played the waiting game. Got seen at around 11:15am not to bad turns out they had an unexpected visitor that had a broken tooth that put them back alittle behind schedule. However I been to maybe 40-50 dentist in my lifetime and NEVER once had the actual dentist clean my teeth it's like going to a company and meeting the CEO directly. It was pretty cool normally the dental hygienist clean my teeth so I thought that was pretty cool. The staff and experience was overall great. My kids are scheduled in 3 days. The doctor who cleaned my teeth was Bart and Aubrey polished and flossed my teeth very cool staff and dentist facility. Face masks are not required FYI

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Pleasant Valley Cosmetic & Laser Dental

4.0

(6 reviews)

1.9 mi

Been going to this practice for over 15 years. The staff are very friendly and they do a great job.read more

General dentistry. Dr Christensen is a good dentists but we had problems with getting in to see…read morehim. We are long time patient. As far as the office is concerned the receptionist was extremely rude at times. She took things personal and would not work with us. I audited her charges and found they did not follow insurance patient responsibility cost. When it said patient responsibility 0 they charged us full price. So aways look at you EOB from dental plan if you have one.

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