Terra Nurseries has a great staff and beautiful plants. Also, their location in the Shores couldn't…read morebe any better.

My wife and I called Terra Nursery for help with a landscaping project. We honestly didn't know…read moremuch about plants or where to begin, but Jon (the owner) was incredibly kind, patient, and knowledgeable. He took the time to walk us through everything and helped us build a plan that we're really excited about. We'll definitely go when they open the nursery soon and highly recommend them for everyone.

Jordan was very knowledgeable, helpful and very friendly. She took the time to explain the…read moredifferent trees that my husband and I were asking about. Southern Horticulture was the 4th nursery that we had visited, and by far one of the nicest, well stocked, largest variety of plants/trees that we had visited as of late. We purchased 3 trees, a flowering bush, seeds and a lovely stepping stone. We highly recommend this nursery for your plant/tree garden needs :) Mike and Jamie Flagler Beach Fl

Great staff with knowledge of all their plants! Wonderful…read moreselection and variety. Displays highlighted their pots and plants.

Listen, they probably got two stars because you're dealing with a bunch of old men who are working…read morein the heat you also aren't there to shoot the breeze. Just picture yourself at a commercial nursery where customer service is not important that you want to buy or not. That being said; they do not care and if you're going to have to accept this is a no nonsense kind of place. There is nothing wrong with how they run their business and you just gotta take it like it is. They are expressly knowledgeable and are cheaper than southern horticulture. Mr Lambert has an extensive collection of plants that will not be found at a big box store. I buy my plants that are suited for our area there like Dune Daisies. This flower cannot be found anywhere else in Saint Augustine. His prices are not cheap but he only keeps what sells quickly and they are cared for. I hired them to come and plant a fig, avocado and olive tree. It was $100 per tree. I tried to negotiate but he pays his aging staff $25 a hour. No kids here working. That is far. It's hard work. This is a local business that pays fair wages so support this business.

This is a really solid small business owned by the Lambert family. It is probably best suited for…read morepeople who have some ideas about what they want and don't need a lot of handholding and book quoting about growing seasons and climatic range. They will deliver pine chips or bark quickly at a good price And have a lot of healthy stock. They don't always have the same things because they only buy things that are healthy and they turn over very quickly.

I love exploring plant nurseries in other cities that I visit, and this was a great one to explore!…read moreThere were many unique plants and so much to look at within their spaces. I ended up leaving with quite a few rooted friends to bring home, and I will happily go back when we visit St. Augustine in the future.

I've always wanted to stop at this Nursery because it is so aesthetically pleasing. I will say…read morethey have a beautiful and unique selection of plants and they are very well maintained. It was beautifulto walk around as well.

Kudos to Dusty and his crew for fabulous transformation of our yard! From design to planting…read moreAwesome attention to detail! I highly recommend Nature Scapes!

Amazing! They have the most beautiful plants and trees! We needed to replace trees due to diseased…read moretrees being removed. The woman I spoke with (Pasang) knew exactly what we needed and walked us all over answering all of our questions and we walked out with the perfect trees! Couldn't beat their prices either!

This store has the most friendly and helpful staff around! if you need a nut, bolt or anything let…read morea staff person know and they will search to find it or recommend where you might get it! John and Brandon helped me the other day by doing something in their shop and I was ecstatic. They were so courteous and helpful beyond belief! this was not the only time but other times as well with other associates. They are your friendly hardware store! Forget Home Depot or Lowes when it comes to just some small but necessary or supply items!

-0 the store was a mess a lot of items missing. Bought two suet bird feeders the were both…read moredefective, I got bird food and seeds. I live in Hendersonville, , NC but visit m in laws many tomes a year and buy stuff from this store. I got a call from the manager and the assistant manager that they would make it right. I guess I'm going in this weekend hopefully they replace the items.. I love Ace but really a bad experience all together.

Excellent service every time I utilize Hagan Ace. They have great customer service and are very…read moreinformed on their product as well as what items you will need for various projects as well as ideas on how to tackle them.

This negative review has been building for quite some time. I've lived out on the island for 10…read moreyears and shopped at this Ace the entire time. Over time, the customer service and general vibe of this store has gotten increasingly negative. I actually saw another recent review calling out the fact that the guy doesn't normally even take the time to review a hardware store, but the interactions are so negative that he felt like sharing and I couldn't feel more in agreement. I'm not sure what the deal is. Most employees are hanging around with RBF ready to look inconvenienced by the presence of customers. They like to give the impression of helpfulness shrouded in resentment and seemingly fatigue. I just got back from purchasing some tape which they insisted that someone help me with and then they sold me the wrong tape, which I then had to return to the store to return and buy the right tape. No, " I apologize for the inconvenience" or "sorry about that" Literally nothing. The dude that just "helped" me is just hanging back watching me return his selection about to cough up a lung. i'm starting to really believe that I'm being loyal to a fault, trying to give a small business some support, but honestly, I'd rather drive to another location or another business. Don't even get me started on the big guy that works outside where you pick up mulch- lol he's been a jerk for years! If misery loves company- they sure have all found each other. The exceptions to this should be mentioned but they weren't working tonight. The best part of the store is the garden department. There are some absolutely wonderful and knowledgeable people that work in that section!

Store will not honor warranty on power equipment Purchased…read moreKobalt lawn mower with 3 year warranty that stopped working after 5 months. Went to Lowes to replace and was told new model would be $ 120 more.

Recently, we purchased a fireplace from Lowe's and opted for home delivery. Unfortunately, the…read moreexperience was frustrating from the start. On delivery day, one of the boxes was missing. We immediately called the store, and the employee we spoke with told us the box hadn't arrived yet and that nothing could be done until it was in their possession. The next day, we called again for an update--only to be told by a different employee that the missing box had actually arrived at the store the afternoon of our delivery, before our initial call. No one contacted us to provide an update, and the lack of communication was disappointing. On top of that, the first employee we spoke with came across as dismissive and uninterested in helping resolve the issue. Overall, this was a poor customer service experience. Until this store improves its communication and takes more responsibility for delivery issues, I would not recommend making large purchases here.