Odd experience today. Sales woman was not very helpful. Many accessory items were not priced. It…read moretook her 20 mins to come back with a price on a basket to then say it was the wrong one she priced. Went away again and said it was a set of two for $129. I said ok I only need the one but i will take them. Then got to the register where she said they came up $299 but said she would give them to me me for $129 since they were not priced and that was the price she said. Go to hand her my credit card and she says it is over $300 with tax. I said, what happened to $129 and she blankly looks at me and says that is what the system says. I walked out. She seemed like she was in a daze. If it rang up 299 at the register why did she was to the back of the store twice only to come back with the wrong price. No apology, horrible customer service.

Beautiful location that is clean and organized. Not as large as the location at the beach, but an…read moreexcellent option if you want to avoid a long drive to Jacksonville.

For Larry/Luis delivery to my home today; very careful of the large pots and large bird of…read moreparadise. Very heavy yet they made it seem easy! Very courteous also. Did a great job! (From the Turner Home Ace in Marsh Landing). Nancy W.

Excellent customer service from the store sales associates to the delivery personnel.read more

Excellent experience start to finish! I had an issue with an item after delivery and J Turner was…read moreso great at handling it! I will absolutely be a life long customer!

Worked with an interior decorator and wanted to get some pieces separate from what I got from our…read moredecorator, it was four hands and they don't sell direct to consumer but online referee me to this store, our experience with Kate was good. Yes, it took a few months to get our furniture but she was upfront from the beginning, these are custom or made to order pieces, some got delayed but I have nothing but positive things to say about our experience and white glove service. I am obsessed with this he new st Augustine location! It's massive and gorgeous. Not sure why they have low reviews on the app.

Everyone is always friendly and helpful, especially David. This is my happy place. I'm posting all…read morethe pots I took pics of in search of mh perfect planter.

Needed a lot of different parts for building my bed frame and the workers here were nice and…read moreefficient in helping us find what we needed and even cutting down the threaded rods into the right sizes for us after trying to find the right size at other stores and not being able to. Thanks fo the help!

I have been here several times throughout the years. The…read moreemployees have always been very helpful. . They have always had what I needed! Earleen

I am here in the Floral Department looking for an arrangement for my Dad. Waiting for my brother…read moreand Sister in law from Hallandale Florida. It's a tough decision. I really do like the Floral lady. She's very talented and kind. A real people person. I will update later.

I cannot say enough good things about this furniture company! They personally handled our…read morefurniture issue with such kindness and urgency. I will be a life long customer!

We purchased this table in 2021. Within the first year we started getting the cracking and peeling…read morein the pictures. after numerous calls to J Turner and promised follow-up we finally gave up, something I'm sure was intended. Shoddy workmanship, terrible customer service. Beware!

I love love love this store! And I'm talking about this store in particular,…read moreThe customer service is top notch. Beth is the absolute friendliest and warm hearted employee. I've been a long time Ballards shopper and they have an excellent team working right now. I missed this store when I had to move to DC. (Tysons BD was the worse. The absolute worse.) So happy that I'm here in Jax to decorate my home with furnishings from my favorite store and have such great help as I do it.

I went in here after leaving Rooms to go. I called to ask if they had any desks for a home office…read moreand the person who answered the phone and said yes I came in here and the woman who answered the phone showed me a desk. It wasn't the color or the size that I wanted, but I did ask him where the bathroom is and she pointed to the bathroom and said the other desks are over there. I'll meet you over there. I went to the bathroom and then came out and waited about five minutes for her and she never came back. As I was leaving, I took a look around. I think they had a total of three desks and one of them was the price of a Pottery barn desk so if I'm going to spend that kind of money, I'd rather just go to pottery barn

I'm super happy I selected this company to do my fixed glass swing door shower in my master bath…read moreand sliding glass doors in my guest bath. They showed up on time for the measure and install and took great care to keep my house clean. Even waited for me for 30 mins when I got stuck in traffic coming home.

From the owner: Turner's Custom Showers & Closets has been providing customized closet design and installations in…read moreJacksonville, FL for over over 20 years. Our services come with a limited lifetime Warranty. Jacksonville and the surrounding areas

I enjoy going to Ace Turner any time my husband needs the hardware side! I've bought lots of items…read morein Turner and clothing and shoes in Legend as well as plants in the garden center! Great full service community store. Fabulous furniture and decor. Wonderful friendly service.

I come here all the time is a great hardware store with metals that work there and they have more…read morestuff and probably they really need. But everybody's super helpful and you get in and out really quick as a result. I love that they give you five dollars off cans of peas if you get a sample color first . I find that their plants are very reasonably priced and prefer to get them here somewhere else. I buy for confederate jasmine plants you were in a 3 gallon bucket each with a 3 foot trellis for 19.99. They also have a great collection of soils for specialty plants This is where we also go to get our propane tanks refilled. If you need to do that you leave your tank by the filling station you go in and pay for it and then someone will come out and fill it for you and load it in your vehicle, if you would like . They even have landscaping rocks as well .