Incredible customer service and quality of products! The gold earrings and solitaire bridal ring from Nettles are gorgeous and very well made! Much better service and value than the big box stores!! Family owned. Definitely recommend! read more

I am so very pleased I found Nettle's Fine Jewelry and wanted to share our experience!! Since our very first visit, we were treated like family and felt completely confident knowing we were in honest, knowledgeable, and caring hands. The team takes the time to listen, explain every detail, and never once made me feel rushed and my emotions throughout the process were so gently respected. Their integrity, patience, and attention to detail made the entire experience stress-free and meaningful. The quality and craftsmanship of their jewelry is absolutely beautiful and was finished long before I had hoped which was a very nice surprise. We are incredibly grateful for their exceptional service of the entire team- the friendly and helpful employees - we had the pleasure to work with Clay, Darcy, Joy, Joanne, and others I can't recall their names- We absolutely recommend them without hesitation. read more

Shoutout to local community heroes at this amazing venue. My husband was able to surprise me a beautiful pair of Mandarin Citrine earrings. We have looked high and low for a pair this impressive and vibrant. The mandarin citrine (or "Fire Citrine") is a vibrant, orange-to-golden yellow variety of quartz known for its warm, sunny hue, often sourced from Brazil or Uruguay. Highly prized for jewelry, this durable 7-on-the-Mohs-scale stone is typically eye-clean and used in statement pieces. It is associated with prosperity, joy, and energy. I was so happy and grateful for this venue and my hubby making this special gift a reality! read more

Nettles Fine Jewelry - Beautifully crafted citrine earrings - Jewelry Near Me - Saint Augustine, Florida

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Poor customer service. They had my watch for two weeks without any communication. I called and they were surprised it had been two weeks and then made excuses about how busy they were and they didn't have someone there full-time to work on battery replacements. I found another local jeweler who could do it the same day so I picked up my watch, only to see someone in the back working away. No apologies or no offer to assist. read more

Beware. I took my deceased mothers diamond solitaire ring in to be sized up so I could wear it. The original diamond was 1.3 to 1.4 carats, according to the jewlers estimate and a flaw couldn't be found by the jeweler when I walked in this business. They even completed a map of the stone, which had very few marks on it. The stone was almost flawless. When I picked it up it had a big fleck of carbon in the center of the stone and it was just over a carat according to their new appraisal. And while I was examining the ring the owner marked a big black dot on my diamond map. I felt very deceived! I was heartbroken. Beware Beware Beware. read more

Everyone is so gracious, knowledgeable and helpful. They loved my little dog, Sparkles, too!

Came in here on Valentine's Day this year to shop for last minute gifts for the wife & daughter. They have a wide selection to choose from, and the staff was amazing. The nice young gentlemen walked me through the store offering suggestions based on my preferences, and with his guidance, I was able to find a couple nice gifts. Thanks for helping me make this year's Valentine's Day a little more special. =) read more

Family owned with great service! I always feel welcome when I walk in to Nettles. Beautiful selection.

I never go to social media to complain but whatever you do NEVER go to Nettles Fine Jewelry They scammed me and my wife of 3 nice rings and sold me worthless Diamond that can't even be pawned. I'm down $6800 minus my wife's rings. To make matters worse they messed up the original order. Finally to top it off, when I went to talk to the guy on October 3 he tried to tell me what was bought on 07/30/2020 was bought over three months ago. If Nettles can't read a calendar why would you think their products are any good. What a waste and shame. read more

Nettles Fine Jewelry - Jewelry Near Me - Saint Augustine, Florida

Great place friendly staff and good rock music in background. They work with you for just the right fit and style.

Went into this location today, to have a watch battery installed and a ring repaired. Was told the girl who does the batteries was out, so it would be the next day.. no biggie. Yet , the sales manager Josh, took it upon himself to leave the sales floor without a salesperson to take care of my battery and another gentleman that came in as well for the same . To me that was the best sales promo they could have done. I typically buy jewelry for my wife when we travel and or from Blue Nile on line, as its easier and most jewelry stores haven't been that much of a plus to have to go into and deal with. Next time I am in the market, I will set aside my web based buying and walk in to Nettles. Based on today's action, it deserves it. Jim read more

I brought in a family heirloom ring for repair and Nettles made it look like new. The staff is professional and they present a high standard for grooming, attire, and general personal appearance. This observation may sound superficial, but it's refreshing to see because everywhere I go recently, it seems like people try to look as unattractive and slovenly as possible. read more

We dropped off my engagement ring and wedding band to be soldered. The owner and staff were very friendly and super informative! I had my ring back even sooner than quoted and it looks amazing! I'm beyond pleased all the way around! read more

Local, personable, and expert. They have a wide selection and can get what they don't have if you need it custom. They also do great repair work and purchase estate jewelry. Highly recommended. read more

i bought a watch from them and asked if they had the ox and papers and they replied they did. Once I had the watch they couldn't find the items they said they had and treated me very badly when I asked several times after for them, I have never received them. The emwatch started having an issue with it stopping even when fully wound and took it to them for a repair. When I got the watch back it worked for a bit and started doing the same thing. Took it to anothe watch repair and as soon as they opened it found the movement was missing a screw. So they lied about the repair and the box/papers and I have another repair I have to pay for because they are terrible. read more

The staff are so friendly here. Lynn is a definitely one of a kind & awesome to talk with. They have a great selection of watches & jewelry. I highly recommend this place for anyone needing jewelry or watches. Ask for Lynn. read more

Great local business. I had my Atocha coin mounted here. They were knowledgeable, sophisticated and well priced. I would recommend them to anyone who asks. Plus the opportunity to support local business makes it that much better. read more

Visited Nettles today for a watch battery replacement and received very nice service. Job was done quickly and at a reasonable price. Browsed the store and saw a great selection of jewelry. I'll definitely give Nettles my business next time I'm in the market for a great jewelry store! read more

I went to Nettles to find my wife an aniversery gift . I knew Bob but hadn't done business with Clay ,I'm glad to see business as usual . The Nettles are a great family of jewelers . You can't go wrong . read more

I moved here to St. Augustine from Washington state. My engagement ring was custom made and purchased from a jeweler that is not here. Feeling a little anxious about shipping my precious ring across the country, I decided to see if I could find a local jeweler who could clean my ring. I came across Nettles and decided to give them a call. The gentleman I spoke with was extremely nice and professional! I didn't have to make an appointment and it only took them two hours (same day). Amazing! My ring looks brand new again. Excellent customer service, quick and easy with great quality, and the price is right. I will definitely continue getting my ring cleaned at Nettles! Thank you! read more

If you're looking for the latest trend on jewelry with one of a kind pieces Nettle is the place to be! Exceptional customer service too!!

We have been dealing with Nettles since moving here 12 yrs. ago. The customer service, quality of jewelry and convenient location are perfect for our needs. They have great designers and have created a few nice heirloom pieces for us. The most important thing is they will work hard to make sure you get what you want and that it is right. Support this local quality business. read more

i brought my movado in and told them my clasp was broken and asked if they could fix it. they said they would call me and let me know... after a week and no phone call i stopped by the store to see what was going on with my watch... they couldn't find it at first but they finally found it in the back of a drawer and it was clear they forgot to look at it so the jeweler to a look at it and said the clasp was broke (brilliant! that's why i brought it in) and they weren't sure if they had an account with movado so i told the young lady i would give her a credit card # and pay for it up front...she said she would call me back and never did... again! i went in today over another week later and again they obviously never touched the watch again so i took my watch back and am taking it somewhere that perhaps the service is better...definitely can't be worse! worse customer service i have ever had! wow ! scott r read more