Friendly staff and very helpful! Way better experience than…read moregoing to the big stores with big attitude!

Nice little biker stop. I needed some better eyewear and they turned me on to some nice goggles…read more Gave it 4 stars because their showroom is small with limited stock. I am sure they can get whatever you want for parts. They are friendly and know bikes.

Here is the short story: The courtesy and kindness of the staff at Anderson Powersports in Reno…read moregiven to my husband, Bob, compels me to share our appreciation. Anderson performs its work with high professional standards and treats customers with exceptional service. We highly recommend Anderson Powersports! For those of you interested, here is the rest of the story: Since his original purchase, my Bob has taken his RZR side-by-side to Anderson for customized upgrades and extra bells and whistles. Just prior to our 2-week departure for a backcountry vacation with family, Bob picked up the RZR from Anderson after they had installed some new wiring and audio upgrades. Even though the RZR worked at Anderson and was unloaded at our home, on the day of our departure, it would not start. Figuring Anderson had failed to properly connect all wiring components, Bob became sooooo irate! The RZR doesn't work, he can't even load it up onto the trailer to bring it back to Anderson AND we are now delayed in meeting our family. When he telephoned the good folks at Anderson, they quickly made arrangements to send two members of the crew to our home (almost 20 miles away!). They arrived with tools plus the plan to physically push the RZR up on the trailer if they couldn't immediately solve the problem. Fortunately, Redmond got in the driver's seat and IMMEDIATELY started up the RZR to a sweet purr. What was the problem??? My husband did not have THE GEAR IN PARK! Bob was beyond embarrassed and couldn't apologize enough for his gruff, accusatory remarks. The guys shook his hand, told us, "We hope your trip goes well," and EVEN REFUSED to take payment for their house call. Who do you know that treats their customers so well? I only know of Anderson Powersports in Reno!

Was welcomed in by the sales staff and shown around the floor. They have tons of new stuff on the…read morefloor. A killer side by side right up front. Had beverages and some snacks waiting. Can't go wrong with that.

Called on a Thursday regarding a motorcycle in their inventory. After a short discussion with Greg,…read moreI asked if it was available for a closer look. He said it was being PDI'ed that day but he would see to it that it would be ready Friday morning. We arrived Friday and met with Greg to find it not only PDI'ed but out in an area to access a ride. After a thorough review we said we'd like to give it a night to think about it. The next morning I called and we agreed on a price-an excellent deal considering the scarcity of this particular model. It was washed ready and waiting on display when we arrived with admirer's commenting favorably. A quick transaction and on the road. Thank you, Greg. You and your team made it a great deal for us on a terrific bike. We'll be back when it's time for its service!

Went in to purchase our new side by side and Vinny helped us, he gave us the best sales experience…read moreand is the nicest person to do business with!

The reviews for them are on par with their customer service. Which is non existent. I wanted to…read moregive them money and my business. No one wants to help on the phone. They keep passing the calls to extensions that no one picks up. They put me on hold 3 times and never came back on the phone. This company isn't going to survive long.

I would recommend finding a different company. Unfortunately, this company lost my trust, after…read moregoing here for over two decades. They abused my trust and faith and overlooked items in a service that were important to the safety of my bike, and my well being. During this process employees belittled me, patronized me, and more once I brought it to their attention the work was not completed in its entirety. I even unfortunately walked around a corner and was the topic of employees conversations saying mean things about me, simply because I "caught" them. What happened was I had my bike serviced and found out that the items I was paying for in the service (30hr service) were not actually being completed. Many items were marked done, and another shop discovered that they were not. Once I found this out, I reached out to KTM and found out this has been an ongoing issue with this shop and they set me up with another shop. They said they checked the brakes, but the brakes were rusty and failing, they said they replaced seals, but no seals were replaced, they said they repacked the exhaust, but this never occured, and much much more sadly. One of managers, Scott, attempted to salvage the relationship and convinced me to come back. He apologized for the work not being conducted and reassured me they would fix it and make it right. While they had my bike, I notified Scott that I simply needed the bike safe and that they didn't need to "save face", just to do the right thing. This comment I believe affected his ego. He responded with saying they would not do work for me in the future, while they still had my bike. I showed back up and my bike was outside, keys in it, no work done, and that was it. Very sad to see a company like this that has been entrusted by the community, revert to increasing their margins by skipping steps and assuming the average consumer would not notice. After the second incident I reached out to the general manager twice (Maya) and was never reached back out to. Given their unethical business practices, I would suggest utilizing a different company and hoping they have integrity compared to this company. Big let down for me and really bothersome.

Ryan the sales guy really took care of me and got me a great deal . Adam in parts got me what I…read moreneeded . John the boss delivered and showed me all I needed to know about my new side by side. He was also able to address all of my concerns. I am very happy with my experience at Kawasaki of Reno . Thank you!

Had a blast in here a couple weeks ago! Marshall was awesome super knowledgeable guy! Wanted to…read morehelp us get the best deal possible. 100% coming back when we are ready to get a new dirt bike!

These guys are awesome! Purchased a part that didn't work for my application and they went out of…read moretheir way to make it right! Definitely a returning customer.

It's like they are closed. No response to e-mail or contact requests through their web site, and…read morethey don't answer the phone. If they can't be bothered responding to customers, then I will go elsewhere.