Let me start with my situation, I am 6 months out of a Chapter 7. So my credit is tanked & history is tarnished. I had been searching for a secured loan to get my credit started again. Two places in town ran my credit & didn't bother calling me back, I'll put that in both their names are "powersports" and if they would have been more professional & let me know I was declined when they knew & didn't have me reaching out to ask I wouldn't be so salty. More to say but I'll leave it at that. I had no reason to believe Harley would approve me for even 1$. But in my situation, it wasn't gonna hurt to try. From the start the 3 individuals that helped me out, unfortunately I don't recall all their names but James who helped me fill out the application & look at bikes in my budget was super helpful & straight forward. After finding a bike I wanted we started the application process. They got me approved while I was still sitting there. I was shocked that I got an approval. Note my situation definitely came with a high APR but that was expected because of my history. I knew this & didn't care, I can refinance in a year and be better off for doing all of this. I appreciate the transparency & effort on their part to make it work for me. They definitely earned a return customer & for all I know ending of this year I could come back & upgrade! I appreciate all of you that helped me, Thank you ! read more

Reno Harley Davidson - 18' Heritage 114 - Motorcycle Dealers Near Me - Reno, Nevada

Brought my bike in after paying for parts 4 weeks ago. Then told they couldn't proceed due to over looked parts. Then find that they still couldn't finish the job because they overlooked part fitment. Why don't they know this? These guys are experts right? No communication. Getting my ride back today hopefully but have absolutely no confidence that anything will be done properly. Will spend my evening checking torque and fluid levels on a job that should have been done two weeks ago. These guys are an embarrassment to Harley Davidson Never again.....they over promise, under perform and then treat you like garbage for noticing. read more

Joanna was extremely helpful and knowledgeable. The service was straight forward and pleasant to deal with her. I would recommend this shop and to work with Joanna as she won't steer you wrong. read more

A great place to find a new Harley. Decent prices with lots of choices. They support many clubs with fund raising events. read more

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Austin Price, Internet Sales Manager | Reno Harley-Davidson, provided superior customer service, by going over and above to make sure I was able to purchase a motorcycle that would fit my budget & requirements. Through his personal initiative, he found a credit union to finance the motorcycle loan balance 50% lower and 18 months longer than my current credit union. Additionally, he found a car dealership to take my automobile as a trade in as part of the motorcycle downpayment. Austin and John went out of their way to make sure I was happy with my purchase and to give me an outstanding experience. read more

Just picked up my 2025 Pan America Special from Reno Harley-Davidson, and the whole experience was flawless. Dani was my Fit Specialist, and let me tell you--she knows Pan Ams inside and out. She made the process easy, got me set up for the new rider course, and even had my bike shipped down from Oregon and kept safe until I was ready to throw a leg over it. That's serious customer care. Now that I'm on it--this machine is a beast. The Pan Am chews up miles like nothing and feels built for anything you throw at it. Couldn't be happier. If you're looking for a new/used Harley--especially a Pan America--swing by Reno Harley-Davidson and talk to Dani. She knows Harley's and She'll get you dialed in and on the road in no time. Dani, thank you for everything, can't wait to bring Jen back to get hers. Ride safe! read more

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Friendly staff and good prices on merchandise. Unfortunately, it looks like they are going the way of a lot of Harley dealers today. Motorcycle inventory was small and priced at MSRP. read more

I've only been here for events and have not purchased anything from them...yet? Can say both times I've been here have been fine. The first time was summer/spring of 2024. I came with a (now ex-) boyfriend who was looking at buying a motorcycle. The staff was more focused on him, and did not pressure me to buy a bike. The guy that helped us last year did not try to upsell us or really push us to make a sale, which I very much appreciated it. The second time I was here was for the first bike night of this year, 2025. I hung out with some girl friends for the events. The staff were great hosts. As far as the in store notes: Very well stocked with bikes of all models. Last year my ex and I were able to see the...warehouse? with extra bikes, used bikes etc. Both areas were tidy and well maintained. If I end up becoming a Harley girl and buying a bike, I will update my review for the buying experience. read more

I love coming in here, the staff is always so honest and extremely helpful, The showroom is clean and organized and they just got the new 2025 models in! I can't wait to pick one up for myself! read more

Reno Harley Davidson - 2025 CVO and CVO ST - Motorcycle Dealers Near Me - Reno, Nevada

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Don't trust the preowned "deals". I was expecting a little fluff there being a dealer, but 1500 for a setup fee? Like you paid the seller top dollar to pass that through to the new buyer despite needing that kind of work? Not a chance, and completely absurd. Then there was another $999 security chip "required by harley on any pre owned bike we get." Seems to me if you have a mandatory part on there, to not just have it on the sticker price is really messed up. That 6999 deal came to over 10600 just like that. Really disappointed, years on the dirt, but just getting into the street motorcycle world, I thought this would be the place. read more

We visited Harley Davidson tonight to browse. The sales person was incredibly helpful amd knowledgeable. It was an enjoyable visit . We will definitely go back. read more

I went to buy a tee shirt and saw a 2024 Low Rider ST fell in love with it and rode it home the same day everyone there were extremely friendly and helpful and it was a great experience thank you all! Especially Earl thanks man! See you in the future! Johnny Pena read more

Unfortunately, my wife decided to trade her BMW R18 for an HD Pan America S. I was initially not thrilled about this decision. However, after interacting with the Harley Davidson Reno team (in particular Matthew and Austin), I changed my views on HDs. My wife got the PAS, which she loves because of our riding in Northern Nevada. It's an excellent choice for her riding style. Happy wife, happy life :) read more

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Okay I do not pass out five stars all willy-nilly but Harley-Davidson and the staff they have there definitely are five star. I had to go in there to do a another job at the time I walked in the door everybody was so nice so accommodating and it was just a fantastic experience. I had to take pictures of damage to a motorcycle which I had no clue like the technical names of anything and the guy in the back I believe his name was Robert maybe anyway he helped with the pictures and just I mean did it all great guy great experience and up front Travis and Big Mac are just hilarious friendly knowledgeable if you're in the mood to/to buy a Harley definitely go there first read more

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I brought my bike in for new tires and rear shocks installation. I was assured they were an official Ohlin's shock dealer and have experience with the shocks. Well the mechanic installed the shock with spacers that were only used up to 07 bikes mine is an 09. Those spacers push the shocks out so far that they hit the saddle bags causing a bad vibration and making very hard to put the lids on the bags, I was told my bike came in like that as the service advisor tried zip tying my Buds oil cooler back in place. DO NOT under any. circumstance go here for service they don't know what they are doing. I rode the bike home and read the three page pamphlet and it said in plain English the spacers are only used up till 07 so I removed the spacer and that took care of the vibration. when I dropped the bike off I told them there is an oil cooler between the frame rails and they still lifted the bike by the brace between the frame rails bending it and pushing the oil cooler into the bottom of the transmission, i had to fix my oil cooler myself. The pictures below are the repair they they performed to send me on my way. By the way this is the second time they damaged the oil cooler the first time they pinched an oil line and gave me the bike back leaking oil, they told me it was just residual from the oil change. The bikes oil light came on in Bridgeport, CA well over an hour away from the dealership . You've been warne. read more

Reno Harley Davidson - Bent frame brace with fresh signs of the damage. - Motorcycle Dealers Near Me - Reno, Nevada

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Been looking for a new bike and have contacted several different dealerships. A gentleman named Austin Price helped me and his knowledge and attitude was outstanding. He answered ALL of my questions and really knew his stuff... Due to the fact that he went above and beyond anyone else I've dealt with I have chosen to give Reno Harley my business from here on out.. I highly recommend talking to Austin if you need anything!!! Keep up the good work bro!!! read more

I had great experience, Jose my sales agent was very good, helpful and knowledgeable with all my questions about the bike, great customer service and I strongly recommend for all future clients, thank you, Rodrigo read more

I've been a customer here for over 15 years, and the staff keeps getting better and better! Trevor and Dani are the best!! I bought a 2024 Pan Am and Trevor contacted multiple dealers until he found the bike that I wanted. Dani expertly informed me of all of the options, helped me customize my new bike with specialty parts and even rode her Pan Am to the shop for me to check-out. Dani is a passionate motorcycle enthusiast and really knows her stuff! If you're looking for a motorcycle, go see Dani - she's awesome! read more

Austin from the sales team assisted me and I had a great buying experience! He was professional, knowledgeable and was able to get all the requirements met for my out of town purchase. I previously had a terrible experience with 2 other Harley dealerships in California where I was mislead with a purchase and my downpayment was never processed. I was about to walk away and give up on the Harley Davidson brand until I came across Reno Harley Davidson. I was greeted by Austin over the phone and he immediately stepped up to the plate and restored my faith in this brand with his ability to get this sale done and reassure me the bike I selected would be mine. Mind you this whole transaction was over the phone and Austin was able to coordinate everything including delivery 5 hours away right to my drive way! I was throughly satisfied with the professionalism and authenticity of Austin and the whole team. Thank you and your team for all your help for making my dream of owning a Harley Davidson come true! read more

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Bryant and the service department were awesome. I was traveling from Monterey to Wisconsin and had some serious clutch issues on my 2013 CVO Ultra. Told em I was traveling, they found the issue was moisture in the dot4, did a quick flush and refill. Two and a half hours and I was on my way. BIG FAN THANKS AGAIN Bryant! Tommy M read more

My wife and I stopped by on a Sunday to take a look at some cruisers. I have always been a sports bike guy in the past, 21 years ago I was almost killed when a lady in a Toyota Sequoia blind sided me and subsequently I have some permanent disabilities and I haven't been near a bike since. We were greeted by Forest a Fit Specialist. I gave him my back story and told him we were just looking and that I'd like to sit on a bike to see if there were any mental demons. Forest was awesome, very patient, understanding, personable and professional. He spent a good 30 minutes with us showing us various used bikes and options to accommodate my disabilities. I appreciate no pressure salesman whom I can be honest with because I don't sugar coat anything. I would highly recommend anyone looking to buy from Reno Harley to go see Forest he's good at what he does and should be recognized for his efforts. read more

Great experience. Forest did an amazing job getting me on my new bike. Very knowledgeable staff and super friendly. No pressure

I went in 2 weeks ago to look at bikes and was met by Forrest. He spent a great deal of time showing me around the showroom front and back. He answered dozens of questions and was very enthusiastic about getting me into the right bike for me and at the best price. Also, the staff in the accessories department were very helpful, accommodating and friendly. read more

Very friendly, Great attitude, Very knowledgeable. Very professional. Good atmosphere. Except that when I took my front wheel in for bearings they said we can do it right now. So I waited almost an hour before they said their inventory was wrong, it's not going to be ready till tomorrow. So I lost a whole day of riding during street vibration. Dam it. read more

I don't recommend anybody buy a motorcycle sell your motorcycle or get one serviced at Reno Harley Davidson, and here are my reasons. After totaling my bike, I saw a bike on the website of Reno Harley Davidson. I filled out the credit application got approved. Reno Harley reached out to me to make an appointment to come view the bike, and I advised him that I see the price on the Internet, but I'm not interested in paying that price Will you bargain and they said yes so when I sat down at the salesman desk, they handed me the quote for the Internet price. I said you just wasted my time you told me that this wasn't gonna be the price and I'm a qualified buyer and I told him there's not gonna be a sale today and I got up and left. before I even got home, they were texting me-please come back. Second, I don't recommend you have your motorcycle service at Reno Harley-Davidson because on two separate occasions the service department recommended service that I didn't need. because I took my motorcycle to an independent shop and didn't tell them what Reno Harley Davidson said was wrong and had them examine the brakes pads and the brake lines and they told me I didn't need that service when I told them what Reno Harley Davis said the man said I'm not surprised because they get commission off any services done that they recommend you do. And lastly, I recently sold my bike to Harley Davison, cause I didn't want to deal with people coming over and looking at the bike. I got an OK price and agreed to the sale. As the bike was financed through a local credit union, I still owed an unpaid balance, was told I would Get the remaining balance of the payoff after the check was countersigned by the headquarters and that would be from 7 to 10 days after 10 days I inquired where my check was and then was told that the credit union hasn't given them the title. So Reno Harley paid over $10,000 to the credit union and is holding $2,000 owed to me because they haven't received the title from the lender...does that make sense? Chester's Harley Davidson's was much better! read more

I called from Mendocino. I needed to sell my 2021 Sportster 48 (this was my 4th Sportster) with 1273 miles on it outside the state of California because it is titled in AZ and CA doesn't allow any bikes from outside the state to be sold in the state until they have 7k miles.(yes, it's a ridiculous law) Dane answered the phone and told me that the dealership would pay me $8375 for my bike. The blue book is $10,700. Fair enough. I put the bike in the trailer and hauled it the 5 hours. I arrive and provide title and the, essentially new, bike for inspection. Dane, gets the approval from the service inspection and then tells me he will "go $6000". "WHat? You told me $8500?" Dane says the "manager" threatened to "slap" him in the face for asking for more. Dane went on to tell me that the oil needed to be changed and there was a bigger inspection that had to be done before selling. I was tired from the hassle and conceded that I'd settle on $7k. He dialed a number and pretended that someone answered him with a resounding "no" without speaking a word. It was quite obvious that he had played this game a thousand times before. His sleezy used car dealer tactics were embarrassing as well as insulting. He wasted my time and lied to me. I'll sell my bike for his "$6000" to some kid in Reno that needs a deal before ever doing any business that promotes this shady behavior. My bike is as good as new with 1273 miles on it, has had the 1k service, and I have the title in hand. I paid over $14,000 14 months ago and have been offered $6k. Keep those numbers in mind if ever tempted to purchase anything at Reno Harley. read more

Have bought many bikes from Reno HD. Will continue to do so. But 1st things 1st I need that turbo set up on my roadglide. read more

Reno Harley Davidson - Getting bike washed at Father's Day BBQ - Motorcycle Dealers Near Me - Reno, Nevada

Dani was great & her energy is good for business. Alec & Edwin made this a great experience. Joe in service has been super helpful upgrading my new Motorcycle. read more

When I tried to buy a used bike, I gave them 4 different used bikes I was interested in. They lied to me when they said the bikes at the other dealerships weren't available, only the bike at this dealership was available. I didn't have a problem when I bought my new bike from here because it was in stock here. Don't buy used here, call a different dealership. read more

I bought a used Harley trike from this dealership. The sales experience was awesome. After about a week the battery on the bike died. Unlike a typical vehicle dealer, Bobby Rough (service advisor) offered to pick the bike up and check it out. The shop ran diagnostics and confirmed I needed a new battery. The shop replaced the battery and had the bike ready in less than one day. At NO CHARGE to me. I have found the shop that will do all my future work. This group should be a benchmark for other dealers to aspire to. These folks deserve way more than just 5 stars read more

Reno Harley-Davidson is the best dealership around! They just helped me with my 2025 CVO Road Glide! Bike #4 from them! They worked with me to get everything put together and made my dream bike become a reality. Definitely recommend them! The whole team, Forrest - Edwin - and Mack are the best! Special shout out to Forrest for being on the lookout for my dream bike to come into the dealership! I got pics when it was right off the truck! Call Reno for your next bike, you will be happy you did! read more

Reno Harley Davidson - 2025 Road Glide CVO - Poison Berry - Motorcycle Dealers Near Me - Reno, Nevada

I am compelled to up date my initial review after being contacted by the Service Manager at Reno Harley. He reached out to me and apologized for the negative expierience explaining he has been out of the office. He listened to me and promised to call me back after doing some investigating. He called the next day extending his apoligy again with the offer to refund my money. Its important to aknowledge when Managers try to make things right. Thank You a pleasant suprise. read more

The crew took great care of me to get be back riding on a Road Glide 3 Trike after being paralyzed back in 2020. I'm able to get the wind back in my face and enjoy riding again. I recently had Joe and Justin in the service department do some upgrades to the motor and I couldn't be happier with the results! My bike sounds great and makes incredible power! I cant recommend Reno Harley Davidson enough! They're the only HD dealer that I will do business with from now on! read more

Mary Jane motor clothes department was very knowledgeable and a great help in my selections

Me and my friends came out from New York. My bike had some issues coming off the transporter.. Reno Harley accepted me right away because I was going on a 2000 mile trip the next day they stayed late to do all the adjustments on my bike that needed to be done for me so I could make my trip possible . great service very professional Brian ,Bobby and the service manager, Richard, true professionals , great customer service they even helped my friends with their bikes, we came back from our trip and they took us in right away and washed our bikes they were very accommodating to service our bikes before we put them back on the transporter to ship them back to New York this dealership is one of the better dealerships I've ever been in and I've been many Harley dealerships throughout the country and even out of the country if you're ever in Reno stop by even just to say hello the great staff of people there that know how to treat their customers. Thank you so much for accommodating us kind regards Richie , George and Jimmy.. read more

Well I struck a deal with Reno Harley Davidson over the telephone about a week ago. The deal was 11k for my trade-in of a 2013 ultra limited with 45,000 miles. The deal also included out the door price that I was willing to pay on a 2020 a road glide limited. After some haggling I got that deal. Stay with the plan! I believe a man should honor his word whether it's on the phone or a handshake. Reno HDRide Free. . read more

Reno Harley Davidson - Road Glide Limited - Motorcycle Dealers Near Me - Reno, Nevada

My wife and I just made the trip from Red Bluff CA to pick up my wife's first Harley! The service was amazing Matthew Crain the sales man we worked with was highly professional and a great guy to work with. When we are in the market for another HD, we will definitely be making the trip again!! read more

From the moment that I called in the store Austin was so helpful! He answered all my questions honestly and with no pressure. I recommended speaking with him when you're looking for your next motorcycle. Thank you Austin for the amazing customer service! read more

I wanted to wait a bit before writing a review to see if I felt the same way after 6 months of being a new bike owner with them. The buying experience was pretty top-notch, with no undue pressure and Matt C. did a great job of answering my questions and giving me a full picture of the 2022 Road Glide ST. The entire team treated me with respect, answered all my questions, and helped me get to where I wanted to be on the bike. I've put 9k on the bike already and had a couple of service appointments. They were able to schedule me quickly and they communicate well if there is anything requiring my input. The bike is always clean and ready to go when they've said it will be, with no issues afterward. read more

Reno Harley Davidson - Motorcycle Dealers Near Me - Reno, Nevada

I can't say enough good things about my experience with Reno Harley Davidson. I was shopping online at several different dealerships. Making a purchase like this, the buyer needs a little privacy & space to let their mind think about it. They shouldn't be bombarded or harassed while make a decision. Dani allowed me that privilege. She kept in touch but did not pressure me. Dani allowed me to look & take my time. And when the moment was right, and I found the one I liked, She worked with me to make the deal happen. I wanted the bike so we started our negotiations. Couldn't have gone any better or easier. They met my needs & theirs too. That's how great business is done & that's how you get repeat customers. When it was time to do the business end of it, Trevor and the Finance Team was a total class act. They gave great advice, They listened, & answered every question I had. Dani is a great salesperson. The Dealership as a whole is very friendly and welcoming. I recommend Reno Harley Davidson for your New or Pre-Owned Harley Davidson. read more