I've been going to RMS since they opened in 1996. Ziggy and the crew have always taken good care of…read moreme and done the best they can.

We took our quad and dirt bike in and although it did take almost a month to get them back and…read morefixed- they did a great job. We can finally ride our bike and my daughter has her quad back so thank you Reno motor sports. We will be back in soon for some oil!

JB is awesome, he knows his vintage bikes, my CBX is getting ship-shape with help from Ace. The…read moremost unearthly sounds burble from 6 cylinders, and smooth as can be.

Got to be honest very disappointed. They had my 82 Yamaha for more than 5 weeks because the…read morecarburetor was clogged and needed to be rebuilt. When I got it back the idle was set completely wrong and would not even idle. And you can see by the video cylinder number 4 is flooding out and won't even run otherwise I couldn't keep my hand on the exhaust pipe (2 days after I brought it home) I called and talked to them, they said something else must have got in there and clogged it because it was running fine when you took it (it really wasn't) .By Talking to them I gave them a chance to fix this, but they did not. I'm a decent mechanic myself but did not want to buy the Carbtune Pro to sync all 4 carbs, along with a ColorTone Plug,my thinking was to have them rebuild & sync them for the $1,000 instead of buying the 2 repair tools that cost me $600 . I've purchased these tools now & Working with the admin of XJ pages to diagnose & correct these problems. Instead of 40 mpg right it now gets 17 mpgs. I gave your shop a chance to fix this because you did not repair this correctly, but you guys balked at this offer. When & if I can repair what you guys did, you will be hearing from me.

I have been going to Street Rider of Reno now for about a year. Todd, Steven and Christian have…read morebeen great. They are quick to answer any question I have, and they have helped me make the best decision. Their prices are reasonable and the service is quick. I will not trust my bike to anyone else with my bike. If I could give them a 20 I would. Thank you for all of your help.

Charged for parts that were not installed: turn signal switch installed and charged for a complete…read moreassembly. Technician named Stryker is not an honest person.

Here is the short story: The courtesy and kindness of the staff at Anderson Powersports in Reno…read moregiven to my husband, Bob, compels me to share our appreciation. Anderson performs its work with high professional standards and treats customers with exceptional service. We highly recommend Anderson Powersports! For those of you interested, here is the rest of the story: Since his original purchase, my Bob has taken his RZR side-by-side to Anderson for customized upgrades and extra bells and whistles. Just prior to our 2-week departure for a backcountry vacation with family, Bob picked up the RZR from Anderson after they had installed some new wiring and audio upgrades. Even though the RZR worked at Anderson and was unloaded at our home, on the day of our departure, it would not start. Figuring Anderson had failed to properly connect all wiring components, Bob became sooooo irate! The RZR doesn't work, he can't even load it up onto the trailer to bring it back to Anderson AND we are now delayed in meeting our family. When he telephoned the good folks at Anderson, they quickly made arrangements to send two members of the crew to our home (almost 20 miles away!). They arrived with tools plus the plan to physically push the RZR up on the trailer if they couldn't immediately solve the problem. Fortunately, Redmond got in the driver's seat and IMMEDIATELY started up the RZR to a sweet purr. What was the problem??? My husband did not have THE GEAR IN PARK! Bob was beyond embarrassed and couldn't apologize enough for his gruff, accusatory remarks. The guys shook his hand, told us, "We hope your trip goes well," and EVEN REFUSED to take payment for their house call. Who do you know that treats their customers so well? I only know of Anderson Powersports in Reno!

I walked into their Showroom today a little before 1:00pm. I was the only customer in the store. I…read morewas interested in the Indian Pursuit, a $40,000 motorcycle. I spent about 10 minutes in the shop. I sat on the bike & I took pictures of the bike. At no point did anyone approach me & offer to help me. This was not a good first experience with this dealership.

Do your research before doing business with these guys I should have read reviews and now i regret…read moreit!! They charged 600$ in labor for 1 motorcycle tire replacement!!! prior to this promised me that it would not take any longer than 1.5 hours at 147$ dollars an hour in labor. 800+$ total for 1 tire(TIRE COST 250 OUT THE DOOR) and kept my bike for 5 days! Then they had the audacity to bride me 50 dollars off the price to leave a good review! I will never do business with these dishonest guys again! Literally I don't even have to say anything bad because the truth speaks for itself! Ps. I had to have a shop fix there damage that they hid on the inside of the tire. The brand new tire had to be replaced! Se photos below.

My first impression of Poor Boy Motorcycle Mechanic was that it is a small mom-and-pop shop, which…read moreis not one of the overly advertised commercial chains that focus on newer bikes and are brand-specific like most others. After speaking to the employees who work here, I felt comfortable and confident that my bike would be in good hands. I had picked up a couple of tires that I wanted to put on and asked if they would be able to put them on even if not purchased through them. They said that it was not a problem. When I dropped my bike off, I told Jason that my bike had been making a strange sound from the front end. Jerry said that they would take a look at it and see if they could figure out what it was. When I picked up my bike, they had gone above and beyond not only to put on my tires but also to find the source of the strange noise that had been bugging me. Stan told me that when he looked at my front forks, he found a binding in them that they fixed. My bike is no longer making the noise, and I am very pleased with the outcome and my first experience with Poor Boy Motorcycle Mechanic. I feel that this is an honest shop that does quality work at a reasonable price. Thank you, Jason and Stan, for keeping the dream alive!

I hate this place. The only reason I stepped foot in here again is because Euro Cycle bought out…read morethe BMW dealership in Reno and I had zero options for warranty work on my bike. Captive audience. They know it too... I booked an appointment over a month out. Two open recalls. I told them exactly what was needed when I scheduled. The guy on the phone assured me they "do this all the time." Cool, sounds easy enough. Show up day of to drop the bike off. Intake guy types around for a few minutes, looks up and goes yeah we're gonna need to order parts, did you want to come back? I literally could not believe it. This is a scheduled appointment for recalls I told you about when I booked. His response was basically a shrug and sorry we dropped the ball. Then he goes just leave the bike, parts should only take a few days. So I left the bike. Big mistake. Two weeks go by. Nothing. Three weeks, still nothing. I finally call and sit on hold for 20 minutes before giving up. Call back, get a sales guy who has nothing to do with service and leaves a message for them. No one calls back. Shocker. Another week. I call again. Actually get someone this time who tells me parts are on the way, just delayed from BMW. Okay whatever, fine. Another week goes by and I've heard nothing. Call again. No one in service ever picks up so the sales staff keeps taking my messages. Nobody calls back. Ever. I'm starting to wonder if service is even a real department or just a room full of unanswered phones. Five weeks in now. Two of those weeks spent just trying to get a single update on my own bike. Some manager named John keeps surfacing long enough to tell me he'll take a message and then disappears completely. Never calls back once. Then I finally hear from someone and they let me know they ordered the wrong parts. But it'll definitely be ready next week though, don't worry. Week six. They call Friday and say it should be done by end of day, Saturday at the latest. Weekend comes and goes. I call Wednesday, John takes a message. Call Thursday, get told it's scheduled for Friday and will be all wrapped up. Seven weeks. My bike sat at Euro Cycle for seven weeks for a scheduled recall repair. Friday comes and goes with no call. Saturday someone finally calls to say it's ready. I have never dealt with a more incompetent group of people in my life. No communication, wrong parts ordered, appointments that mean absolutely nothing, and a manager whose only job apparently is to collect voicemails and ignore them. Oh and they raised all the prices after buying out Sierra. So you get worse service and pay more for it. Really something. All my bikes are going to A&S in Roseville from now on. If you have any other option at all, go there instead. Worst dealership in Reno and that is saying something.

I bought a Moto Guzzi from here and regularly get my maintenance items from this dealership…read more Although I do my own work. But, it's good to see them when I need that service light reset. They have had recent changes in personnel. I feel the culture has changed to be more service friendly. This is a local business, employing people who want to contribute to people's motorcycle lifestyle. The prices may be considered high, but it's a niche market, selling some premium brands. But they have one of the best parts managers around who is a moto nerd, seriously, go pick his brain! Keeps him on his toes.

Good selection of gear and parts. The staff here is great and is always more than helpful when…read moreasking questions about parts and service for my bike. Bout a spoke torque wrench here, among many other things, and it's really quality. Pricing is pretty comparable to the other shops around town.

Justin in sales was great, process was super easy. Whole team is professional. Clean and convenient…read morelocation