There's only one word to describe this shop and the people who work there:…read more AWESOME !! Josh was the first employee I dealt with. He was VERY friendly and helpful, and it seemed that he was still in training. But no worries, because Eddie came to assist him and completed my MANY questions about the covers I was interested in. I finally settled on a leather-looking seat covers with tan imitation ostrich panels (side bolsters). Eddie was very thorough about my special order, and he made absolutely sure that the covers would fit BY CALLING the supplier/maker, mainly because these covers were VERY pricey. He told me that they would arrive in a couple of weeks. The covers came about 10 days or so later. Josh set up the appointment and I was on time with my limited production 2025 Toyota GR86 Hakone Edition, 1 of 860 produced in the United States. My car had tan stitching all over her black interior, and I wanted to make sure it would match. Owner Daryl and Eddie quickly and methodically installed the covers while I browsed next door at Sportsman's Warehouse. After about 45 minutes, I decided to go back to Motor Sheep and wait it out. Another 10 minutes go by, and Eddie returns from the back and informs me that my car was done. I go out and take a look at their work. My jaw dropped to the asphalt because (1) I COULD NOT believe how GREAT the covers looked, and (2) the tan panels PERFECTLY matched the tan stitching of the interior. Really, it was as though the car came stock from the factory looking like that !! I know these guys probably struggled to get them on, because the covers were on TIGHTLY, with no visible sags, looseness or flaws. From the time I initially walked in their shop doors, to me driving away sitting on my new covers, I was treated with respect, patience and professionalism. So if you want to protect your investment, and are looking to install some great-looking seat covers, I highly, HIGHLY, suggest you give Motor Sheep a try. (Note: When we bought our minivan 7 years ago, we got seat covers from them as well. They were located near the Meadowood Mall back then, and were treated with the same professionalism. It's refreshingly nice to see that they STILL uphold that standard). THANK YOU MOTOR SHEEP !!!!

My one regret with my last vehicle was not getting seat covers…read more.. So when we bought my new car the first thing we did was head to Motor Sheep and talk to them about seat covers. The employee was very knowledgeable and answered all my questions, we ordered the covers, they took about 4 weeks to make (which was how long they estimated). Installation took about 2 hours and they did a fantastic job. The employee went above and beyond helping me with the kids car seats, taking them out and putting them back in nice and snug after the seat covers were installed. They even cleaned my seats before installing the seat covers like I'd asked them. Thank you!! Very happy with the fit. They are nice and tight! Worth every Penny and would recommend to anyone wanting seat covers. Thanks Motor Sheep

I want thank Jose Sean and Savannah for their help during my last visit. I that they hold the…read morebrake for me. They did exactly that and everything was correct. I appreciate their military discount. Thank you guys for all your help.

Let me preface this with i am and older woman under-gojng medical treatments and probably…read morehyper-sensitive. That being said here is my most unhappy and disappointing experience. We purchased a battery less than six months ago from Napa in Lake County CA. My reno dealership did a diagnostic and told me it was bad. So having my invoice, battery in the car (with a 3 year warranty) I go to this store looking for help. I wanted them to test the battery and if necessary to replace it. I was told I would need to remove the battery and bring it into the store, let them test it and then I would need to take it out of the store and replace it into my car. Other auto part stores I've worked with will test the battery while still in the car. My HUGE disappointment is that the staff didn't seem to care enough to find a solution to help me out. I am saddened that their lack of care or compassion for a fellow human and the "policy" of the store takes precedent. I was looking forward to developing a professional relationship but NOT WITH THIS STORE OR THE ONE ON BENNIE. What has become of customer service? Christy Aguirre

Wow has it been a while since I purchased wiper blades…read more The last time I did I swear they were $20 a pair. Now they are sold separately because driver and passenger blades are each different sizes. AND can range from $17 to $75 each. O'Reilly's had a convenient book in the wiper section for me to look up the size. Although it did take a few minutes to figure out the D and P after the serial numbers. Upon checking out the staff offered to help me install them. I appreciated the offer but said I needed to learn. Ya, 10 minutes later I went back in and took the help. The old ones were original and had been crusted on for 5 plus years and I Just couldn't get a grip tight enough to remove them. But sliding on the new ones was a breeze. Thanks to the staff for the assistance without any judging. See in another five years for another set.

highly recommend Cody. he put in 2 batteries in both my cars and replaced 2 different head lights!…read moretook less than 15 min each. super friendly and knowledgeable. Highly recommend!

I bought valve covers. During installation, one broke, at the stamping bend, near a bolt hole…read more I'm sure I didn't over tourqe it, as it was less than 5 foot pounds, but it really looks like it was human error, over tightening, during installation. Summit took my word and sent me a replacement. They also gave me a discount on the gasket as my old one was wrecked in the corse of dealing with the defective valve cover.

There customer service is Exceptional. I had an issue with…read moredelivery and never have I had customer service like this Business.

Great guys, super fast and very helpful! They offered some tips on installation and got my parts…read morequickly and were very friends. Zach was extremely helpful.

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..

Amazing store. dan the manager is great and the techs do good work. Joe is a major MVP at this…read morelocation shoutout to him probably the best tech in Reno.

I would like to personally thank Pep Boys for their great promotional oil change program for…read moreVeterans and First Responders, (Police, Firefighters and Emergency services personnel)! It's only being done on Wednesdays and it's first come, first served! I really appreciated the great service provided by Dan Stratton, the Service Manager, Amanda, the service writer and assistant, and the Mechanics, Mark and Jose (Chuy)! They all were extremely knowledgeable, helpful and friendly to this old Army veteran! Oh, did I mention that the price is only about $50.00 for 4 quarts and filter! I recommend that you take advantage of this deal while it lasts! Again, thank you Pep Boys and the team at 5000 Smithridge Dr., Reno, Nv.! Paul Mortlock (3rd Infantry Division, 2nd Brigade 1972-1975). P.S., the coffee is good !

Stopped by AutoZone earlier because my blinker bulb went out. Right away, a guy named Kevin came…read moreover and was super friendly. He helped me find the right bulb without making me feel dumb (because let's be real, I had no clue what I was doing). What really stood out, though, was that he offered to help me swap it out too. He didn't have to do that. Most people wouldn't even offer. That kind of thing actually means a lot...just someone being decent and going a little out of their way. Not many people like that anymore. Big thanks to Kevin.

This Autozone has met my Automotive needs for 10yrs. Being a Veteran they give 10% discount with…read moreID. The staff is always knowledgeable and professional. I am grateful for this great Auto store. Keep up the great work. I appreciate all who has make my auto needs easier. Thanks, Gman

From the minute I walked in one of the employees offered to help me find what I came in for. She…read morewas attentive and got me the right oil for my husband's dirt bike. I also asked her a few questions about my key fob and she was honest and told me that they couldn't program it there and gave me another option. This location is one of the biggest I've been in. It was clean and organized. Thanks oreillys!

This has become a go-to location for me for certain automotive items, as it is close by to my drive…read moreand I have always experienced delightful service at this location. I have found it to be well-staffed with knowledgeable and polite people, bright, very clean, and with plenty of parts in stock. I have mainly used to buy automotive accessory items, like hand cleaner, which I use to remove the sticky adhesive left by hook grip tape on my thumbs from weightlifting, or a magnetic extension back scratcher. For some reason, I get back itches in difficult-to-reach places, and I keep these squirreled away everywhere, like in my bathroom, gym bag, near my bed, near my computer, etc. I have bought these backscratchers here a lot, so much so that I now see they have like six in stock, when most O'Reilly's have just one or two, lol. That's the thing, you not only can find automotive parts and tools here as expected, but also eclectic accessory items, like the aforementioned back scratchers, USB chargers, keychains, carabiners, even refrigerated drinks. It's fun to shop here. A good thing about this, any O'Reilly Auto Parts is that they offer free electrical testing, like to see the state of your battery and alternator. They also do starters, but those must be off the vehicle for them to test. I have used them in the past to diagnose whether I have a weak battery or my alternator is actually the problem. And they can jump start you, for free, if need be. They can be a little difficult to access if you are traveling south on Longley Lane, as you first need to turn left onto Patriot Way (due to a cement barrier on Longley preventing left turns), then right onto a private plaza roadway. The O'Reilly can be hard to find, as there isn't a large sign on this back road, and it is easy to turn into the businesses beforehand from which you can't access O'Reilly. But this is a small price to pay for going to this wonderful location. I love coming here!

Followed up with the new manager, simply put I was lied to. I was told that the under ball 5th…read morewheel hitch doesn't fit my 2500 Ram. I went to a trailer installation place in Reno, call 2 other 4-wheel parts in California, and they all will change out Reno's 4-wheel parts mistake. I was informed by this new manager that the last manager was fired for exactly what happened to me. I find this very unacceptable that I was charged for something I did not receive and now I have to deal with holes in the bed of my truck that I requested not to be installed.

Quality work and excellent service. I have a 2019 GMC 3500 SRW. They did a leveling kit, airbags,…read moreupper A arms, Kryptonite front end and wheels and tires. I recommend them to everyone that needs work done.

Andre the manager is fabulous…read more There's not a lot of difference between the auto part stores from my perspective, but the staff at this one are always great. You can check online to see what parts are in stock and this location often seems to always have what we're looking for. They have no problem with. Extra calls to confirm what they've got, peeking at parts before you buy them, returns...all the transactions are easy. Staff are great: friendly, helpful, kind. I like this spot.

I just wanted to give a heads up to people bringing their battery in to be charged l brought a…read morebattery a while back and when I went to pick it up I followed the clerk into the back he located the battery he looked a t the slip and told me that the battery would not take a charge I told him the battery was just a few months old a top of the line ac deco and told him to put it on the charger which he did and it took a charge I was using it to power my radio so I did it again and about two months later it needed a charge I went to pick k it up they gave it to me like it was all charged up I carried it outside stopped and looked a the tag which said will not take a charge I turned around and went to the clerk who handed me the battery and told him to go and charge my battery you told me last time I was here the same thing he didn't question me and told me to come back in an hour without even check the battery I came back and it was charged I can only say this if they tell you your battery will not take a charge have them prove it and save yourself the cost of a new battery