Awesome service Tina is great and knowledgeable on the paperwork I brought all my vehicles here and always satisfied with the work and reasonable prices Gabe and Tina are awesome owners I recommend if you are looking to supporting small hardworking local business owner motor motions automotive is always keep up the great work I love to support local business owners read more

It's always hard finding a good mechanic that's honest and fair and these folks are just that. Excellent customer service and fair pricing. Had a bad experience at a different mechanic and so this is the only shop I'll go to in Modesto now. read more

Friendly staff and great work. They were very thorough and sent an email with pictures and even videos to explain why the part is important and what it does. read more

We are very appreciative of the everyone at Motion Motor who got our truck working and back to us again! They were very nice during holiday season and communicating with us throughout the process. Our truck came back to us in great condition and handled with much care. Thank you! read more

Took my vehicle in for loss of power and a pulling motion going into 2nd gear. 1 week and $3500 later, I get my car back with the issue still there. Took it in to the smaller garage, and they had the issue fixed in 5 hours for $480. This place will take advantage of you. They'll give you updates for the first few days as well as picture progress for the illusion that they know what they're doing, but they don't. They'll just rack up ridiculous charges on you while the issue remains. Go to the smaller guy. Big fancy shop dosent mean the better shop. read more

This was my first time using their shop. I had a great experience with them. Tinna in the front office is amazing. She kept me informed, sent me paperwork on everything. They went above and beyond and put in so much effort and man hours into finding out the problem plus checked out the car thoroughly. My car is a Benz, so they could not repair it, because it was a software issue and had to take it to a place that only specializes in foreign cars. Tinna did not charge me because she did not fix the problem even though they had a bunch of man hours on it. Who is honest like that? Very few. Most places would find something wrong and charge an arm and a leg to fix something that isn't even broken. I will continue to use them because of their honesty. That is rare these days. I would highly recommend them. I will now be a reoccurring customer. -Gina Pacini read more

The folks upfront were top notch. The mechanics and technicians in the back I'm sure they're top-notch well trained individuals. Only complaint is lack of timely communication with the customer. I'm not talking about updating the customer every 30 minutes every hour every two hours I think updating the customer at the beginning of the day and at the end of the day is very reasonable. read more

I took my car to Motor Motion Automotive under the guidance of my warranty service. I paid the deductible up front and it went to hell from there. For your sanity, avoid this shop if possible. October 2019: 1. My car was in the shop for weeks, not about a week as estimated. 2. They tried to upsell me multiple times after I made it clear that I only wanted the work covered under warranty. 3. They broke my rack and pinion and were not upfront about it. I kept being fed random excuses for the delays before they finally came clean. 4. They tried to make me pay for what they broke... see point 3. 5. My steering column now raddles every time I hit a bump. 6. At the time of pickup, they claimed additional fees not covered by the warranty. These fees were never discussed or approved. They waved them and we went our separate ways. April 2020: Now, over 6 months later, I received a 90 days past due for an unrecognizable service and amount. It took three calls before they concluded that it must be from the aforementioned point 6, despite the numbers nowhere near aligning. They now claim the fees were never waived. To reiterate, I was never contacted about this in the over six months since the service. I've spent more time and energy than any individual should in getting a car repaired under warranty. My steering column reminds me of this terrible experience every time I hit a bump. read more

Brought our car here to be worked on, and from start to finish Tina was absolutely AMAZING! She made me feel completely comfortable the whole time my car was at their shop and confident that the work was being done by the right team! She went above and beyond with my insurance company as well. I'm incredibly thankful for all of her help! - James G & Jill read more

Poor communication, way over priced. A lot better, cheaper, honest shops around Modesto!

Great shop. I would highly recommend this place. They did a lot of work on my truck and it runs great.

sent my truck to this shop because it was recommended by AAA. What a mistake. Not sure who took the initial call but they have no manners! Very rude and degrading. Will not be doing business here again and will not recomend to anyone. will also contact AAA and file a complaint. read more

I waited and sat on this before I wrote this review. I purchased a car and was looking for a mechanic shop that I could trust and keep coming back to, thats how I found Motor Motion. Going through tons of reviews and even the fact that they are family owned and seemed very for the community were all check marks for me! The first visit seemed to go well front desk help was a little rough around the edges but nothing that couldn't be over looked. Beautiful building everything was looks great from the outside! They were knowledgeable on submitting claim forms for your insurance that was very appealing to me. Now here is where it goes south. Brought my car because my seat warmer went out. They submitted claim got the insurance to take care of it but said I had another problem with my turbo fuel injector and it needed to be replaced but insurance wouldn't cover it. Ok...I'll pay sounds serious. Get my car back and get home and notice the alarm is now not working. Ask them to check it since they were messing around with the electrical I thought it could have been an accident. They charge me to have it checked. That didn't make me happy. They managed to get the insurance to pay for that but still made me pay a diagnostic fee. Already feeling uneasy about this but decided to give them the benefit of the doubt. Go in again for a routine oil change and come out needing almost 1000 worth of shocks now. You see where I'm going here. Everytime I bring in my 2015 car I keep walking out with new issues. Was than persuaded to open a synchrony credit card with them after I was told about my shocks. Wow I was foolish. Opened the credit card really thought I needed the shocks. Walked away with the work done a new credit card bill but an uneasy feeling again. Let alone at this point im tired of the 6hr oil change jobs. They keep your car all day for an oil change unless you tell them you need your car and than you still get it back 2 to 4 hrs later it's ridiculous honestly. Just came in this week for another routine oil change giving them one final chance, I figure they know my car I might just be acting paranoid. Get my car back suprised I didn't need another 1000 in mysterious work. Well after 2 weeks I notice my car is leaking large amounts of oil everywhere!!!! At first I thought it was A.C. water but no it was oil. Took it back was very upset and was treated with little concern. Told this is common it happens for multiple reason with the oil plug. I don't know much about cars but a routine oil change shouldn't lead to oil all over the guts of my car and my driveway. If I hadn't noticed my car could have been in some serious trouble. I believe these people overcharge, I believe they create problems that lead you to have to come back, and they take advantage of people who don't know better. I should have listened to my gut instincts the first time. If you read other reviews people express the same feelings and I shouldn't have ignored that. It's a shame when you can't trust a business. Don't be fooled by the smoke and mirrors. read more

Greg and his team truly treated us like family and kept in contact with us throughout the whole process. They went above and beyond with our car, and I won't bother going to any other shop. They have a lifelong customer. read more

I have been there twice, and I thought they were quick and efficient. They replaced my ceramic brakes for less than I expected. They drove my grandson and me down to Boomers and picked us up a couple of hours later. It was seamless. I returned to replace items that they recommended -- they gave me pictures to show me the problem areas. We had a slight delay because of a broken piece that they had to go across town to replace, which did not take too long. I live out of town so was very glad that they were efficient. Definitely will return as needed. read more

Greg is an amazingly, generous person! When our motorhome broke down on our travels & no one else around could fix her for another week, Greg said, bring it here, stay the night in your motorhome at the shop & he'll get on it in the morning!! What a life saver!!! We highly recommend going to Motor Motion!! read more

Motor Motion Automotive - Slow Butt Shirley is not feeling well - Auto Repair Near Me - Modesto, California

If I could give less then half a star I would this place try's to take advantage of young people talk disrespectful to customers, and doesn't back up their work. They will however do work without asking, avoid responding and do everything but take care of your problem. What they do is drain your warranty on everything but the problem. read more

Lets just say I took the car to fix it, they over charged me and added to my car problem instead of fixing it, and when I had questions they had an attitude....I don't recommend this place to anyone very bad experience that I don't wish for anyone. read more

Do not go here! I took my car here and paid them almost 3 grand to fix my car only to have it break completely down not even a week after picking it up. Only for them to tell me I need 4 thousand dollars+ worth of more work done when they hadn't even dropped my pan to see the whole problem going on. And this is after they told me the first time it would be the fix to my problems. Not only do they charge you a ridiculous amount to do you dirty but the customer service is HORRIBLE. If you want information you better make sure you have time to constantly call them because they will not call you when they say. Tina has absolutely no customer service skills and yelled at me over the phone constantly talking over me when I tried to explain that I didn't have any more money after the first fix they told me I had to have. When I came here the first time I explained my situation and pleaded with them whether to pay to fix it or just get a new car and after they told me it would fix all my problems I listened and waited over a week for them to work on my car only to drive it two times before it broke again. I have never been so upset and unimpressed with a business. Now I am out 3 thousand dollars and I have to buy a completely new car all because I had faith in this place like they told me to. read more

Friendly shuttle driver and polite customer care, but $130/hr (without embarrassment for having my car all day to do that one hour of work; or asking to add another $250 to the bill just to stay on the job!). All the time knowing the problem began when they did $2500 worth of work 90 days ago! Have some mercy .... Thinking this will be my last trip! AND NO. I definitely would not recommend this place to anybody who earns less than 6figures+ or has an extra hour in the day to drive to another quality shop. (At least the European dealers detail your car before giving it back). If money is not an issue, then this is the place for you FOLLOWUP: dropped my rating to 1 star. Took my car back and spent about an hour researching google for probable culprits to my issue-narrowed it down to 2. My husband spent 20 minutes replacing the wire harness - and SHAZAM! The error alarm to the trunk was fixed! (See, it really had nothing to do with my tires, or shocks, or ANY of the fluids needing to be replaced, ... it actually had to do with the trunk!) I was told the tech spent an hour; then Tina told me he spent over 4 hours. Based on the results, I believe the first guy. read more

Motor Motion Automotive - My complaint was confirmed, and another page of work was recommended. Some of them were already done 90days prior! - Auto Repair Near Me - Modesto, California

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Do not go here unless you like wasting money and enjoy being taken advantage of!!! They add a lot of unnecessary repairs. And get angry if you decline or ask questions. I got a second opinion and paid half the price. When I showed the new mechanics the original estimate I received from motor motion they couldn't stop laughing and apologized that not all mechanics are shady. When possible I would shop around, don't take the first estimate. Most likely you will get a better price some where else. read more

Pros: They fixed my car Cons: They stuck it to me I was in Modesto for a business trip. Car wouldn't start. Jump starting didn't get it going either. My guess was the starter or battery connector cable. No corrosion on battery. Battery was tested a week before and confirmed OK (and I can assure you, Valvoline would have loved to sell me a new battery if there was any indication it was on its way out). Motor Motion charged me $200 for a new battery and a new connector cable, and $200 for labor, $400 total. They told me they "wanted" to do all sorts of repairs, $1500 worth to be exact. They gave me a nice report with pictures on the repairs they wanted to perform. One thing noted was "scratches all over car." Yeah, I know. Not my biggest concern when I'm out of town on a business trip. Anyway, the whole thing felt very shady, like they knew I was in a bad spot and thought they could capitalize. Well congrats to them, they did. I won't be going back because I don't live in Modesto. However, I want those of you who do live in Modesto, or are out of town looking for a mechanic, to avoid the mistake that I made. If only I had checked yelp reviews, I would have known... read more

Wow, they tried to charge me $489 for a part I could get from the dealership for $280. Watch your back with this business, they WILL rip you off. Untrustworthy. read more

Disappointed in their pricing. When I called to ask if they worked on Mercedes Sprinter Van's they said they did. I told them I didn't want to pay the high dealer prices. MOTOR MOTION was over $300 higher than dealer. I asked if they could match dealer price. Greg said nope...we have had other problems with them not resetting computers after service and oil changes. Done with them. read more

People are really nice. But be careful. Prices are OUTRAGEOUS and in my case for a little more I could have just had the dealership completely repair as opposed to the extremely expensive patch I got from these people. I am new to the area and a friend found them on yelp and recommended to me. I want to leave an honest assessment and ensure others are aware, nice people, ridiculous pricing. Be weary of them. The "estimate" I received more than doubled without so much as a phone call. Had they called and told me how much they planned to charge me I would have declined. I do plan to file a complaint with the BBB about their failure to communicate with me. When I complained the woman said it wasn't personal. read more

I found a recommendation for this HORRIBLE BUSINESS in my Triple A book. BOY WERE THEY WRONG! I did not realize that there were people who could look you straight in the eye and LIE to you as the owner of this shop did. When I took my 2006 Ford F 250 pick up truck into their shop for repair (check engine light was on) Greg Wray, the owner quoted me $2000. I paid them and a week or so later the owner called to tell me he needed another $3000. I said OK thinking (silly me) the man was being honest with me. I sold some personal items and took him the money he had asked for and picked up my truck. On the way home the check engine light came back on. I called Mr. Wray and he said the light would go off after I drove the truck for 200 miles. I drove it 200 miles and the check engine light remained on. When I called to speak with the business owner he told me he would fix it for me for an additional $3500! I did not have that amount of money and I put it on Market Place on line to try and sell it. About a week after I took the truck home, Mr. Wray called me 2 times within a week to offer me $10,000 to buy the truck. Both times I told him no but I would sell it to him for $11,000. He said he only had $10,000. That was in June 2019. I have since gotten confirmation from 3 different sources the repairs to the truck to have the check engine go off (Turbo Kit} would cost me $2000 to $3500 to get repaired. I took the truck to Mr Wrays shop because the check engine light was on for him to repair it. It has become PAINFULLY obvious to me that I have been cheated and lied to. I expect him to repay me the full amount ($5,0000} read more

Copied in verbatim from Google review. Well, since maps is asking as to how it went, will be short and to the point. As much as I hate leaving a bad review for a local business, I have no other choice. Made appointment 2 weeks ago to take in vehicle for what should've been a somewhat simple repair and more than 24 hours later, after getting their text about signing up for updates and whatnot, I had to call them......all to find out my vehicle wasn't touched at all. It is clearly a business vehicle with an air conditioning issue. I was expecting much better. Had to go pick up. I didn't expect vehicle to be repaired in this time, but looked at would've been nice. Go read their yelp reviews also....Many of the same sort of issues from others also. Excuse was that was behind on another job. If that was the case yesterday, could you have told me that when I called right before it was brought in? Not a happy camper. read more

I love family run businesses. The place feels that way too. I did ask for a quote and was promised a call back. Never received a call. I called a second time and was told the initial employee was on days off and he would call me back with a quote and to excuse their "growing pains". Guess what? No call back. They provided service to my son's car and we're thorough, however when I asked for a quote in the office, it was as high as Modesto Mercedes! Parking lot is busy. I'd suggest you park on the street. Waiting room is comfortable. Wait time for repairs is average. Repair costs comparatively, id say higher than average but not ridiculous (most of the time). Reception and communication skills are below average. It's just average. Reading other reviews, I can definitely see the favorable atmosphere, however they might be growing too fast and getting too greedy in the process. read more

Caleb & Greg definitely DO NOT need any help obtaining new business; however I feel compelled to write a review about this family run business. Greg and Joanne have been in business for over 30 years, so you know they are experienced. From my first phone call to set up an appointment to coming into their office to their shuttle service home, EVERYTHING was professional, down to earth and really like meeting up with old friends. It is easy to see and feel why the Wren Family has been in business for so long, it goes beyond getting your car fixed; it truly is about creating relationships and treating people well. Their shop is clean, there are 3 or 4 service bays and professional Service Technicians. Although I like going to the mechanic just about as much as getting a root canal; they take the pain out of it or try to. I absolutely loved talking with Caleb and Greg, they will make you feel comfortable and they are not pushy at all. Caleb addressed my concerns on the phone and remembered me when I came into the office and treated me very well. You even get a welcome gift when you arrive which is such a nice touch. On my ride home Greg shared his background and it's a really wonderful success story. I already did my research on his business but loved hearing it straight from him. Greg is warm and such a sweet man; he really, really loves his Wife...and THAT is just one more reason why this business is so great. I am an instant fan and only hope they stay in business for 30 more years! read more

I highly recommend Motor Motion Automotive. We received quotes of 9-10k from two other shops to replace the engine in our Kia Optima, and then found MMA through Costco's Auto program. Not only did they make the repair at a far lower price of 6.6k, but also got the job done quickly. We towed the car in on a Friday and picked it up just days later on Wednesday. Friendly folks and great customer experience, too. read more

Took my car in on July 20th at 9:00 am I was concerned about the rear left wheel bearing making noise so they will do a road test to verify the problem. and mention my car has alpha warranty service so I was told by service clerk she was going to submit the estimate of repairs to them.so I left.at 9:15 I received a phone link alerts and updates for my car in the form of text massages and emails of wich I did not received any all day so waited till next day and contacted my warranty service to find out if they have not received the estimate so I went to the shop around 2:00 pm to find out what was going on I was told by the clerk she was going to have it ready by the end of the day or first thing early morning the next day so again I checked with warranty and again nothing.not received nothing this was around 10:00am so I went to the shop and was really upset when the clerk told me she was waiting for warranty service to get back to her thats when I decided to take my car out of the shop went some were else got fix in one day. I will never reccomend this shop to any body read more

I have been taking my 2001 Buick to these people for 2 years now because their service is the best in Modesto. They are always prompt and provide detailed diagnostics. The few times I have taken my car in for service, it always comes back running like a new car. I really appreciate having a mechanic I can trust. Especially on a car 18 years old. I highly recommend Motor Motion Automotive. read more

i should of known.. big beautiful, full service..building with a long history, of quality service.. in the area. but the lady at the counter... must of not liked me.. my appearance, my car, my name.. hair, license plate cover ??? o really have no idea. but they have amazing "coupons" but there really just beginner microsoft office. text with a border.. lmao no coupon code, no barcode, no "officialness" but they need to be printed out.. ????? and everything was said to me rudely... condesending .. i made a 1 o clock appointment. arrived 10 minutes early .. after 1 1/2, i guess i had the nerve.. just to speak.. and ask if it was gonna be done.. i could of paid $10 more at jiffy lube, oil can henry's etc.. been talked to nicely, talked to about my vehicle and oil change service. given a newspaper, etc.. and not been robbed of 75 minutes of my life and gangged up on by some passive aggressive don't let u talk.. all american hard working family that is obviously better than some first time customer and his synthetic oil change. lmao like i said. nice waiting area, good prices, home made coupons, and no way in hell i'm coming back. - good luck to the rest of you. read more

Basically the best part about this place is that they provide a shuttle. The staff does not communicate anything and waits until the last minute to notify you what's wrong with the vehicle. They would much sooner charge you to run tests on what's not actually wrong with your vehicle than fix the problem from the start. I have no idea why this place has such high reviews. So after taking my car to another place I've been told by their technicians that the cost of the repair will be more than the car is worth. I am now car shopping and regretting that I ever took a chance on you guys. Not only does your customer service stink, with two people heavy sighing behind the desk the entire time they're assisting guests (not just me), but you guys drag out the entire process of just superficially looking at the car. You are willing to charge people more to run a test when you know for damn sure that the cost of the repair is going to be more than the car is worth. The last time I was in, I was sure at that point that the repair wasn't worth it, but you were still willing to milk another $200 out of me to do the test. It''s clear you're more interested in your profit than helping people. When I asked for quotes on the possible repairs needed, I never received anything. In fact, you were okay with not updating me until I waited to call you. I could be polite about it and private message you, but I would hate for anyone else to waste their time and money here like I did. read more

I'm very disappointed in Motor Motion!! They held my truck for 2 days and never called to let me know what the diagnosis was. I called on three different occasions to check on my truck and was told that they would get back to me and never did. I finally got tired of the unprofessional attitudes of the staff so I went to the shop to see what the problem was. The front desk receptionist had a horrible attitude and was very hostile towards me. So I decided I'm not going to have my vehicle serviced here and had it towed to another shop which cost me another 45 dollars. I would not recommend anyone reading this post have their car serviced here...Worse automobile experience ever!! read more

i am the son of the man ( vet ) that has been priced gouged by this establishment.. and after paying the $ 12,000.00 bill ,my father broke down on his way home ,less then 6 miles..called the shop and told them he was broke down again and was told ." try to make it home and we'll talk to you monday.." what is the level of service you should give after they pay your bill .. tell the costumers with the' new engine " get it home we'll talk to you monday... the estimate was far less then the final price....and the first time they charged my father over 5000.00 for the for the car to need a new motor only a week later...and then this , is the type of service you get when the car won't make it home after you payed another $ 12000.00 ...i don't recommend the establishment for the obvious reasons... stay away!!!!!!!!!! read more

I wouldn't go anywhere else. They have taken care of all our vehicles since 2014. They are very reasonable and they are very thorough with the details of whatever your vehicles needed. Never had any problems with them. I would highly recommend them to my family and friends. read more

INSANE prices on parts and the labor is expensive as well... I can not understand how the other reviews say fair pricing. Here are a few examples... They quoted a part at $550 when I could get it for $240 OEM direct from the dealer. $35 for a $12 air filter and another $35 to put it in, which takes around 5 seconds. $300 to change the thermostat, which costs $25 and takes about 10 minutes to replace. The total estimate cost was over $3400 for everything they recommended. I took it somewhere else and got everything done for LESS than half the price. Sure they offer a 36 month/36,000 mile warranty, give a very detailed inspection report, and give you a gift bag for first time customers, but does that justify the ridiculous prices?? Not for me. I had quality work done elsewhere for a fraction of the cost. read more

NIGHTMARE!!! I brought my 57 Ford Fairlane to Greg inquiring if he was able to install aftermarket air conditioning and he said yes I also wanted them to go through the car tune it up and make it roadworthy with all the safeties working correctly to be a driver he also agreed he can make it so after a quote of over $8,000 which would include the air conditioning I gave him the go-ahead, over three months later and bringing the car back twice with multiple things they promise to fix that weren't fix the first time, I can go on and on let's just say the car cost me almost $10,000 he had me get a loan through a bank that he's connected to cover the rest which I'm paying a high interest rate and the air conditioning never got fixed I also still had a leaky carburetor and multiple issues which I took to a mechanic friend who works for local law enforcement agency and he found multiple issues that should have been caught anyway one good thing was the girls in the office were friendly. Oh I also found out his mechanic Mike didn't like working on my car maybe cuz it's old I guess. If I knew all these things were going to happen I would have took my car somewhere else thanks Greg. The whole experience was bad I actually had felt totally ripped off read more

I don't trust any of my vehicles to mechanics. I do all work myself, but every once in a while there's that one job I just can't, or won't do. I've been to several mechanics, and the crew at Motor Motion are the only ones I'll trust. I know they'll do an honest and proper job. read more