Natran has been providing us with pest control service for many years and the service has been…read moreconsistently excellent. The staff are professional, dedicated, and flexible. We have not had pest issues since they started servicing our home. When pest issues surface (like ants or wasps in the yard), they are quick to come out and treat the issue right away.

The sales experience was professional and friendly, but such attitude disappeared completely once I…read morebecame a customer.   The office schedules appointments three weeks out if you want to have the same technician each time. However, despite this extended scheduling window, a different technician shows up every single time regardless. For a recent bimonthly appointment, a new technician arrived at 5:30 pm instead of the scheduled time. Clearly eager to leave for the day, he wanted to first check whether there was even a pest issue before deciding if treatment was necessary, rather than simply performing the service I was paying for. He also informed me that a complete service is typically performed every six months, which directly contradicts what the salesperson told me at the time of sign-up, when I was assured that complete service would be provided every two months.   Despite this pattern of incomplete service, Natran has had no trouble charging my credit card every single month without fail.   When I informed Natran that I would be out of town for an extended period, they refused to move my appointment up by even a couple of weeks, even though the result would be my home going over three months without any treatment at all, far beyond the standard service window I am paying for.   Reading through other reviews, it is clear that missed appointments, poor communication, and unresponsive customer service are not isolated incidents but an ongoing pattern with this company. I regret choosing Natran and would strongly encourage anyone considering their services to look elsewhere.

Been with Chem-Tech since 2014 and couldn't be more pleased. Highly recommed for all pest control…read moreservices. Excellent service for all pests: mosquito system installation & maintenance, Sentricon Termite Bating System installation & maintenance, exterior pest control barrier, interior spraying upon reqeust, getting rid of rodent stuck in attic, getting rid of flea infestation from possum in backyard, etc. Professional & well-trained technicians. Quick response to service requests. Great value for professional, personal & friendly service provided. Shout out to Joyce in office, Gabe for mosquito system, Anthony for the exterior pest control, and Santos for the Sentricon maintenance. Thank you for so many years of great & personal service!

Kenny did a great job and is very professional. I have used…read moreChemtech for 7 years and have always done a great job.

Carpenter ants decided to take over our living room. Reached out to H-Town on Yelp Projects and…read moreLuis was fast, responsive and could get a technician out that same day. They had flexible solutions, a contracted and single service option, which I greatly appreciate. Shout out to our Tech Dallin, he was great, arrived ahead of schedule, checked in via text and effective at treatment!

H -Town is AWESOME! They are so polite, professional and the customer is put on a pedestal of…read morecare and concern! My service tech today was Terrance, So nice, so professional , and courteous. He was so thorough. He had to treat our back yard as my daughter and I had our gate locked the first visit. We had spider and wasp "bug squatters"! They had to GO...Terrance was on the job!! And... He WILL BE Back...!! If I see them again!! LOVE this company and crew!!! And the price for the service you receive is like "WHAT...for all this, sign me up!!!

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Awesome experience! They gave me a great and comparably discounted price for a service I needed and…read morealso helped me out additionally. Corey even came out to our house twice when we didnt hear the doorbell the first time and didnt charge us any extra. Really great service!

So pleased with our service today! The technician, Corey, was actually 25 minutes earlier than…read moreexpected, but contacted me to make sure that his earlier visit was okay. This worked for me because I had some other things scheduled. I am so relieved- he came in and tackled, what I thought were wasp nests, and actually turned out to be Yellowjackets! He was very knowledgeable about the differences and not only did those get taken care of, but I received an education in the process. He also took care of ants in my flower beds, and did my quarterly pest control. After explaining to me the dangers of the yellow jackets, I was so relieved to know that they had been taken care of, all areas sprayed to prevent future infestation, and that he will return next week to ensure the process and remove the nests!

Hathuc Home & Commercial Services Excellent pest control service! The technician was professional,…read morefriendly, and arrived on time. They thoroughly inspected the property, explained the treatment process clearly, and answered all of my questions. The service was efficient, and I noticed a significant improvement shortly afterward. I highly recommend this company to anyone looking for reliable and effective pest control.

Very affordable, very effective treatment. Was recommended to me by a friend. Staff are very…read morefriendly, and are understanding if you ask to reschedule. We live near a pond and insects were a problem when we first moved in. Now I rarely ever see any bugs--not in the kitchen, not in the garage. Their rates are very affordable.

I had a horrible pest problem with spiders and wasps, I have tried many pest controllers and at…read morefirst it looked like they work but then they got sloppy after a few months, Venez has been amazing, they reach out to me letting me know when my next service is, he works with my schedule. I have a big property and he touches everything up, even my garage hasn't had any more spider webs. He doesn't overcharge me and even adds on some extra chemicals because he knows that my property gets a lot of bugs. He is a small business so I was a little worried that he was gonna cheap me out or like water his stuff down but honestly he is great, especially with his pricing

Matthew was professional, attentive, and expedient in taking care of my house's flea and possum…read moreissues. He made sure to explain his plan and the purpose of each treatment, and he ensured he used only what was required and most effective for getting the job done. I would recommend him to anyone in the Houston area for a variety of pest control issues as his knowledge is deep and clearly goes beyond treating the things I experienced at my house.

Matthew (the ProGuard Pest Protection owner), came out to my house, and treated the bug problem…read morethat same Saturday. Matthew was professional, and friendly, and was very effective at eradicating our infestation of drain problems.