They don't return their calls. They return an email that is AI generated…read more.. Then when you call and ask for someone to call you, they'll send you another AI generated email. This business is best avoided!. There are far better pest control businesses in the area of Farmington Valley than this one!

I wish I could give Austin and his team more than five stars. The service wasn't just great - it…read morewas exceptional. From start to finish, the communication and follow-up were outstanding. Austin may very well be one of the best exterminators out there. Highly recommended.

Shane came out after we'd had a few nighttime visitors in the form of bats in our house. Fearing…read morethat we had a bat colony in our attic, we called Wildlife Control Services. The response time was so fast. While we have no signs of an infestation, Shane was able to give us some advice on how to find a point of entry, and also agreed it could even be the same bat coming in repeatedly. I would highly recommend them if you are dealing with any sort of bat issue.

woohboy, i need a vacation. 4 stars…read more so between bats and mice and bees, its like marlon perkins in this place, next varmint to address, the bats. my bug guy didnt handle bats, so here comes WCS and Shane. as you saw, hes a knowledgeable guy who tries his best. i was told, unless you can keep eyes on the bat 100% of the time, its going to be a crap shoot, i knew what i was in for. they have a 'normal' rate, plus if they catch the bat its an extra 125, but if you need them to drop everything for an 'emergency' (you ever hear my wife when she sees a bat?) thats more and even more more at night. normally i wouldnt have an issue with this price structure, but am i supposed to make an appointment with the bat to be seen? bats arent fun, and they dont use googlemeets! the whole thing isnt very practical and honestly, i have tennis racquets in every corner of the house now cause im sure the bat isnt going to sat in the same area for an hour until they show up. i was also reciting some of the info on their site, which turned out to not be accurate as they just let chatgpt write their entire website... as for other varmints? no idea, but they looked prepared, so hopefully your issue is solved. i am certainly not researching bat removal anymore, im just dealing. anyway, its been an expensive day, im just hoping this service pays off. can you make cheese from bat milk? ew

We had Mike come out to do a termite inspection on a home we purchased before moving in. He was on…read moretime, communicative, and explained why he was looking at what he was looking at. Knowledgeable and friendly, great experience

I had booked Guardian Pest Control several weeks before my wedding to spray for mosquitoes…read more Unfortunately it rained this week. Knowing it was going to rain, I called on Monday to ask them to come earlier in the week to make sure the grounds were sprayed. They told me "not to worry about it" and that they would "take care of it." This was untrue. Now the day before my wedding, it is raining. They refuse to spray. That's not even the worst part. I spoke with Abbey, a manager in the store. She was dismissive, rude, and defensive about her poor customer service and her company's failure to live up to its responsibility. In fact, she refused to take any responsibility, blaming the weather and saying there was "nothing they could do." I did point out they could have come earlier in the week, they could have communicated with us better that they wouldn't be able to spray with the rain, and that we might have issues. But we were left in the dark until the day before the event that there would be no spraying. This was upsetting, and then on top of that to have Abbey be condescending on the phone with people who do not know pest control or what it entails was the worst customer service experience of my life. I will be reporting to the better business bureau, and I would never recommend this company for any special event. I was able to contact Orkin who took care of my pest needs and were pleasant and appreciative of the fact this was my wedding and a very important occasion.

Our house was built in the early 20th century, to say that it's drafty is an understatement. With…read morethe old school framing we also get queen bees wandering into our house after hibernating over the winter when it gets warm out. With the crazy warm weather we've been having they decided to come early this year. We had been using an independent guy for the past year and, after learning how dangerous unregulated pesticides can be, decided to go green. I submitted a request online and was called within hours. Think Green had Ray come out the next day to explain why we were experiencing the problem and how to fix it. He was friendly and patient with all of my questions and even led me to his car to look at the labels on all of their equipment. He explained state regulations and made it apparent how little the guy we were using before was following standard procedure. He made me confident that we had made the right choice. After the treatment, we had the house and our barn sprayed, the house smelled a little like a cross between a peppermint stick and cloves - a bit strong but MASSIVELY better than the stuff we'd used before. After treatment we received a welcome packet with a disc that contained all of their chemical labels. A week later we adopted a dog who came with a host of little friends - fleas! We'd already vacuumed, cleaned all of our linens and sprayed for fleas with something from the vet but I gave Think Green a call just to be sure. I think I spoke to Lance, who explained that we were doing all the right things and that it might be a waste of money to treat now when we may have eliminated the problem ourselves. Talk about honesty! Any other place would have taken advantage of the opportunity to charge more but they didn't - that was really impressive to me. All around very happy with our switch to this company so far. Thanks Ray and Lance!

Meh, I've experienced better is right. First service was okay, but then on follow up, i have…read moreconflicting stories between all of my tenants and Think Green. They told me they would spray on their follow up service. Keep this in mind. My tenants told me that on the day our follow up service was scheduled, no one ever came. Britney at Think green told me that they were out there (Lance?) and that all the other apartments had no activity so they didn't need to be sprayed. Upon speaking with my tenants again, they insisted no one ever came. I call think green back and now they said that they came and sprayed one of the apartments but didn't spray the others because there was no activity. HOW DID YOU KNOW THERE IS NO ACTIVITY if YOU DID NOT GO INTO THE APARTMENTS TO CHECK!!!!? A classic game of he said/ she said. I gave them 2 stars because of the possibility i'm being lied to by my tenants, and the fact that i was told i would get a spray for all 6 units, as opposed to "there was no activity so we didn't have to do anything, you're an idiot for paying already". (they didn't say the last part, but that's how i felt, like an idiot for having already paid). I called them back, and was told that "i didn't know was i was talking about" and that i'm "clearly trying to scam them". I was told i would get a call back from (lance?) the manager but never did. Bottom line is my tenants still have roaches (2 month) later and they have my money, and i can't even get a call back. PLEase be aware!

yep, another home owning yelp, hey, thats the 411 these days…read more tried my other local pest control (in ground hornet nests) and, well, they are closed or MIA or ?? not my problem, but about my problem, john and protex was mentioned to me by all our local peeps, so so glad i was referred, least i can do is let you know too! price wise was appropriate for the waspy remedy. i thought i had 2 nests, turns out it was 4 and his work was fast and comprehensive, take that you PITA pests! also had a bat issue, shoot me now, and while they dont do that, he was able to provide another referral, but i am still considering just burning down the house and starting over. glad to bee over this problem.

This is the second year we have used this company and they are great! The communication and their…read moreresponse time so address any issue is #1! I also find their pricing very fair for the service they provide. Anyone that has come to our home is friendly, willing to answer any questions we have, respectful, and very helpful.

I have been using Ed Lavery & Sons Pest Control for the last 4 years on my home for bee and…read morecarpenter ant issues. Their technicians are very friendly and knowledgeable about pest control and they explain what they are doing in a friendly and confident manner. My recent technician Paul spent adequate time at my house and reassured me of the work done. They are dependable and arrive on time to my house each time. The office staff is also efficient and friendly. I just took out the seasonal pest control program that they offer. I highly recommend them to you for all your pest control issues. Chuck Silvestri

Dave is a true, skilled professional and takes pride in his work. Honest, thorough inspections with…read morefair appraisals for work to be completed. Prompt, courteous service always with a great mood and smile. Dave took me on as a client when the "big box" companies refused me. "Oh, we don't do that kind of inspection for new customers, only current ones." Was their excuse. Well how do you get new customers?? Fair, competitive pricing and excellent service. Top shelf company! If you don't have Dave as your exterminator, you're wasting time and your money!

Knowledgeable, kind, timely, thorough, professional, and calm from the first phone call to…read moreinspection of our property to the eradication of the stinging wasps and two of their nests. I'd call them again!

we have had them for years. never an issue. good people and take care of our bakery. Josh advises…read moreus if we need to change add or deduct anything and is always pleasant.

They're great! We would highly recommend them. Jesse has brought our mice problem under control,…read moreand he has also successfully gotten rid of the voles that were causing problems in the grassy areas. They're efficient, competent, and friendly. What more need be said.