I live in a apartment complex where this crappy company treats. They never wear PPE wear I never…read morehad a a bedbug problem til they carried them into my apartment. The techs are rude and nasty unprofessional people. I am in a wheelchair it takes me awhile to get myself and my dog out as well. I don't recommend them at all quite frankly if I could rally other residents to move to sue them I would

I would give a zero if I could…read more I called enviro care for a rodent issue in my home. My kitchen smelled of mouse urine. When the technician came out, he told me there was absolutely no way the smell was urine and he saw no signs of mice. I called another company who immediately found an area of dried mouse urine and feces and rectified the issue. When I explained this to enviro care, and that I was deeply unhappy with services rendered and would not be paying for the tech coming out and placing a few mouse traps and giving false information without investigating further, a woman named Amanda told me I had to go to court to dispute this. I asked Amanda if there was someone higher up in the company who could help me and she informed me that she was one of the owners of the company. I asked if I could speak to a different owner and she very aggressively told me no, I have to go to court, and hung up on me while I was talking. When I called back, I was told Amanda is nothing more than a customer service representative. Not only did the technician let me down, a customer service representative told me she was a boss of the company and that I had to go to court rather than put me through to someone who could help me. I'm a business owner myself and can't imagine standing by employees like this.

Michael was very professional and courteous and did an incredible job removing a giant hornets nest…read morewe had in our arborvitae bushes!! We also use Rescue One for mouse control and they have done a wonderful job keeping our house mouse free over the past few years.

Zachary was very prompt and helpful. He went above and beyond by returning to my mom's home after…read morehe completed the work and she thought something was amiss. He communicated with me - her daughter - and set my mind at ease withthe work he had done and the concern she has. Zachary is the embodiment of customer service!

Can't say enough great things about Reaper Pest Control Have had Chris Cummins from Reaper Pest…read moreControl multiple times Have had problems with rats and mice getting into my garage. Picture of where they broke through the concrete to get into my garage. Relieved and thankful that Chris took care of this problem. Happy to have my garage back without any unwanted critters. He is very professional gets the job done quickly, knowledgeable And great customer service. My sister who also lives in Newington has relied on Chris for the same problem. Like I said, can't say enough good things about Reaper Pest Control

Did a great job would recommend, very professional. The results were quick and successful.read more

im so upset and frustrated with this company they have been to my house about 4 times over the last…read morefew months or so and still haven't figured out my mouse problem. I understand if you are stumped but send a supervisor who knows what they are doing. I have called the office several times and have been brushed off by a guy and a lady with an attitude named "carol" i spoke to the gentleman and told him I was not pleased by her customer service skills. i had a older man out 1x named james and then 3x after they send a young man out who clearly has no clue what he is doing or he is lazy. I asked him questions about where he thinks the mice are getting in and he gave me a answer of might be here or there. He only put two trap things down and that was it. I asked for a supervisor the next visit but same young man came i believe name is mike or something like that with an m. Very upset that I had to hire a new company to take care of the problem. Never use this company unreliable and poor service. Mary w

Horrible,unprofessional,back stabbing,two faced.My man showed up every day ten minutes early every…read moreday.And all of a sudden some woman "Robin".Calls and talks to me very rude demanding my hisband.Because he wont go on a ladder without anytjing at the bottom or being footed safely.No proper safety techniques.And forst time he talks to her she screams at him belittling him.He says dont give me an attitude and she says come get your pay your done!?? After the interview this was already spoken of.hes had two neck fusion surgeries from falling of ladders that weren't properly secured.This place gives dignity,no respect and talks out their ass.No safety measures taken into consideration.Dont waste your time dealing with this circus.

We own an old home with a stone foundation, a dirt floor cellar and a shallow, dirt crawl space…read more We have lived here for 32+ years and in that time, I have probably been in the cellar 20 times. This winter, with all the snow, we found some footprints, and a few small holes near the foundation ... which led to exploring the cellar. We discovered our cellar had become home to some critters. We tried to remove them and were not successful. I Googled "pest services" and found Ellington Family Pest. I immediately called and spoke with the owner, Jason. He was very professional and reassuring that Ellington Family Pest would be able to take care of the problem. He gave me his cell phone number and responded to my MANY phone calls and texts. He and a staff member came to our house and took care of the issue, and we have been clear ever since. I can't say enough positive things about Jason and Ellington Family Pest. I would 100% recommend this company for your home pest control needs. He will get it done. Thank you for everything, Jason - Christine

Jason was amazing! Great communication, very friendly and prompt. The service was quick and done…read morewell. Had horrible experiences with just getting quotes with other companies and I'm so happy I was referred to this one. Couldn't say better things.

I had a huge bees nest in my wall...they neutralized the problem in less then 24 hrs...No ripping…read morethe wall apart, no damage whatsoever. I am very grateful and will never call anyone else for my exterminating needs. Thank you AC!!!

Atry went above and beyond the job that was asked of him. he was honest in his assessment of my…read moresituation; or lack there of. I was told by a very large nationail company, with a cute name, that I had a very bad rodent and termite situation. NOT TRUE! Arty was the most honest and helpful contractor I have ever hired. And that includes all contributors, not just pet control. Highly recommended him for anyone who needs this service!

Absolutely terrible service. The woman who operates the phone is rude. The owner is defensive. They…read moredo not hear out any issues or listen. When they have come to our home they have missed multiple traps with dead mice and smells that linger for over a week. When this was pointed out the owner asked "do you have pictures of the traps" I guess asking us, the client, to prove to them that we had dead pests in the house. Could not really be worse. Their regular service is a rip off because they dont keep logs of the traps they set down so they do a poor job searching for them. They have no customer care service at all.

Worst service ever... the people there them selves are nice people but they don't follow protocol…read more We have had a bed bug issue for several months now. They came an sprayed a room here an there when we love in a 3 family apartment home so they spray one room an not the others the same day when they should spray the entire home not just one at a time. Then blame us for bringing them into the home when we have no vistors due to this issue call terminex not millette!

I value honesty and that is exactly what I got. They are also quick with follow-up and checking in…read moreweeks after treatment.