We recently moved into a new home with lots of work to do. Sophia has come out multiple times to…read morehelp us get a baseline understanding of our pests and the subsequent control of them. Knowledge, friendly and honest , we'll be using LXS for the future.

This company was hired by our condo association to spray our property without my permission and…read morewithout my consent or knowledge. I have video footage of an LXS exterminator spraying chemicals up onto the second floor of our home right at an open window. I also have video footage of him approaching our front door, raising his fist to knock, but then deciding not to and turning around and walking to his car, getting his chemicals and then starting to spray. LXS is claiming I'm not a customer so I have no right to post a review. . If I'm not a customer then why were they spraying poison in my window????

For over 4 years I had a woodchuck living in the crawlspace. I tried everything and never caught…read moreit. The damage to the siding was getting worse every year. I was given the referral for Black Widow so I called. They were prompt in responding, surveyed the situation and set traps and trail cams that day. Daily monitoring, re-baiting, trap adjustments were made. A few days later the animal was caught! They even sent me the video of the moment the critter was nabbed. So happy I can't tell you how happy. If you have pest issues call them. I highly recommend them. Bruce,

I found out that my apartment had bedbugs three months ago…read more Contacted Black Widow, apartment owner paid $2,000 for treating the apartment (600 square feet unit). We followed all instructions (boxed all belongings, etc.). We had several treatments, and after every treatment, more bedbugs appeared. Sometimes there was a week or so of no activity. After a few treatments, Black Widow did an inspection and deemed the apartment "negative". Within a couple of weeks, my five year old daughter had bites on her arms. I contacted Black Widow and I was told that since they deemed the apartment "negative", my daughter has allergies. Or mosquitoes, or something. A week later, I caught a live bedbug and notified Black Widow. I was asked if I have a photo of the insect. Apparently, unless you take selfies at 2am with the intruder, the intruder does not exist. After I insisted, they agreed to do another treatment. Within a week after the last treatment, I caught 5 live ones in one night alone. Decided to hire another vendor. Asked Black Widow to refund the apartment owner. They said that "there are no guarantees when it comes to bedbugs". They advised that they could do another treatment (billable) if I remove my couch. So, after three months and $2,000 later, not only was the issue not resolved. I have to spend thousands of $ on new furniture to qualify for a new "treatment". The new vendor offered a 90 days guarantee after the final treatment, three weekly treatments and he only charged $762. Today, less than a week after the last treatment provided by Black Widow, the new exterminator found 23 bedbugs in the apartment... Stay away.

I wish I could give Tom more then 5 stars. I initially hired him to do a pest inspection before I…read morebought my home (the regular inspector detected some termite damage). He found evidence of termites... lots of them. I was able to have the sellers repair the damaged wood (support beam and sill wall) and treat the house. This saved us a lot of money since we were able to negotiate the sellers into paying for it. Its been a year since the house was treated and we had him come back for a re-inspection under his recommendation. This time the weather was horrendous - very icy. I thought he'd be calling me to reschedule but nope, he was there at 8am, ON TIME! We even live outside of his normal service area! The house was still free of termites (good) but he found evidence of mice and cockroaches (bad). He treated for both for a very reasonable price and I trust that both problems will be cleared up shortly (phew). Tom is very personable and trustworthy. He answers your questions and explains things as he's going along. He is great to work with and I would recommend him to anyone.

There aren't enough good things to say about Tom Orr - He came to my house yesterday to conduct a…read moretermite evaluation and was extremely thorough. More importantly, after the inspection he advised that no termite mitigation should take place on my property. He didn't charge for the evaluation. I can guarantee that had this been any of the big chain companies they would have been recommending sprays, bait stations, the works, all to make a buck. So while Tom has a well deserved reputation for what he does, what I value most about him is his honesty - something in short supply these days. I recommend him highly.

eco-friends and Austin are super distinguished. I was so impressed at their service style, next day…read morein norwalk. True professionals problem solving thru a panicked situation. They are honorable & not griping about money or package deals first... my problem was swarms mosquitos aiming for my kids/dogs yet I loved the bees, other insects, birds, & wildlife. I was hesitant on spraying. ecofriends formula was completely natural from oils incurring no damage. He still saw my concern for the bees and offered to push the bees out of the way blowing wind BEFORE applying the oil. He did this method for me around the whole property. He also said that mosquitos aim for young children and dogs because of pheromone levels, mosquitos wont be interested in me while theres kids around. Dude is so cool and smart

Austin is extremely knowledgeable and provides excellent service. I've worked with him for a few…read moreyears, and he has always dealt with my issues professionally and rapidly. I had an urgent rodent situation uncovered one night during the holidays, and Austin came by the next morning to address it.

Dave is a true, skilled professional and takes pride in his work. Honest, thorough inspections with…read morefair appraisals for work to be completed. Prompt, courteous service always with a great mood and smile. Dave took me on as a client when the "big box" companies refused me. "Oh, we don't do that kind of inspection for new customers, only current ones." Was their excuse. Well how do you get new customers?? Fair, competitive pricing and excellent service. Top shelf company! If you don't have Dave as your exterminator, you're wasting time and your money!

Knowledgeable, kind, timely, thorough, professional, and calm from the first phone call to…read moreinspection of our property to the eradication of the stinging wasps and two of their nests. I'd call them again!

Marko is an exceptional human being and a gifted wildlife expert. On Thanksgiving morning, he came…read moreout to rescue and injured bobcat on our property. He was prompt, efficient, kind to the animal, and so skilled. I am grateful to him and cannot recommend him more highly. HE IS BY FAR THE BEST OPTION FOR WILDLIFE CONTROL IN CROTON ON HUDSON. My family had bad experiences with another company.

Fantastic service from Marko who got back to me within 20 minutes of my call requesting assistance…read morewith a newly hatched family of birds in my dryer vent. He came by the next day, extricated a complicated mess of a nest without disturbing the babies, relocated them to a nearby tree, cleaned out my vent, replaced the housing and bird proofed the vent all within 45 minutes. The whole setup looks even better than it did before the birds moved in. All of this was done for a competitive price (this is not our first experience with unwelcome birds in our time in the tristate area) and Marko's level of customer service and enthusiasm for his work is second to none. He is genuinely concerned for the health of the animals and he works with several different rehabilitation services to ensure best outcomes. I couldn't recommend someone more strongly.

Had a great experience with our pest control service! Troy responded to my email quickly with…read moreavailability, was friendly and very considerate, and did a really thorough job. We'll definitely be calling him again next time we need help. Highly recommend!

Have a yellow jacket problem by door frame and the yellow jackets were entering my house and going…read moreinto my son's room and living room. Call the office made appointment for after my work hours showed up on time as promised at 4:30 p.m. they took care of the problem nothing invasive to the house the happily ever since great job

Provided all my information, scheduled my appointment and no one showed or ever communicated with…read moreme again. The booking process is outdated and relies on emails. I confirmed location, date and time and no one ever showed. Waste of my time.

Having pests is no fun. I found mice in my house and I have a major phobia! I called Bugzout and I…read moremet with Glenn. He was just so knowledgeable and and such a great person too! I knew I found the right person to help. He went above and beyond to educate me and come up with a plan for my home and detached garage. He came to do the work and made a not so nice situation so much better. I would highly highly recommend Bugzout to anyone who needs an exterminator. They were truly top notch and I couldn't be more pleased with his work.