Joe was an amazing technician. Mom had mice in her basement and because English isn't her first…read morelanguage and I live out of state, I always worry about how people might take advantage of that and not deliver on their promises. Joe was absolutely awesome. Because of him, we had signed up for the year warranty program. Great communication, cleaned up after himself, super flexible. Joe really took care of my mom. Highly recommend!!!

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

This company put my dog and toddler at risk, claiming they are kid and pet friendly. Brian was…read moreirresponsible with the poison and caused permanent damage to my dogs health. Avoid this company if you have pets or kids. (BTW there were not "mice running around" there was one dead mouse in the basement. Regardless,

The service was top notch and the price was very reasonable. We had a yellow jacket problem and…read moreRyan from D.O.A. did a great job of getting rid of them. I will definitely use them again!

Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.

They quickly responded to my inquiry and provided a reasonable quote. They accommodated my…read moreschedule. The tech was professional and on time. Treatment has been very effective thus far. Highly recommend!

I called and received quick responses to my questions. Very professional service. Thank you.read more

Excellent and friendly customer service. Highly professional technicians and high quality work…read more They also offer a warranty on their mosquito treatments, which we really appreciate.

Prompt, courteous, reasonably priced. They did an excellent job. No problems whatsoever.read more

I just had David come by and check out my squirrel problem. He helped check and gave me feedback on…read morewhat he found. Very honest and didn't try to push any sales on me. That's rare these days! I appreciate the his honesty and I will definitely have this company on speed dial for any pest or wildlife concerns.

Kyle was referred by my sister in law, we had a skunk smell lingering in the basement for days. It…read morestarted getting worse like a dead skunk. We made an appt and we ended up being on their waiting list in the event someone cancelled at the last minute. He happens to be in my area for a couple of jobs so he ended up coming to our house on the same day that I called for an appointment!l sweet! The staff were friendly. I was able to pay by credit card, they also take cash and check too. And I didn't forget to tip. :) He walked around our basement and checked the perimeters of our house and come to find out...There was a big dead skunk near one of the basement bay windows decayed with bugs all over it, ick! He was able to discard it along with the dirt and gravel that had bugs on it. He also sprayed an enzyme to stop the smell. We have to open the basement window and use an air purifier machine which we already have. Overall, a good company I will use them ! Looking forward to a nice smelling house it was days that we had the skunk smell in the house so worth the price!

Great team! Tiffany at the office is a sweetheart and really honest and helpful with her…read morecommunications. Had Angel, Ahmed and Nathan out at the house to do an under-deck exclusion installing chickenwire to keep annoying pests out. They were super friendly, accommodating, and did a great job. Highly recommend!

Marvin was absolutely amazing! He was friendly and professional and detailed everything very well…read more I would definitely use his service again and recommend him to anyone in need of pest solution.

Nothing but good things to say about Proactive. Charlie has been amazing - an excellent brand…read moreambassador. He's professional, personable and very knowledgeable about pest control. His tactics have yielded substantially favorable results - essentially eliminating the pest issue we'd been experiencing. This in an extremely challenging environment as well. I'd recommend Proactive to anyone who asks.

Kevin came to my house yesterday to treat the house with bug deterrent and did an amazing job! He…read morewas professional, polite and very kind. It was in the 90's yesterday but the heat did not stop him from doing an amazing job!

Levi from D&H came out today to assist in removing an uninvited mouse! I got a real education…read morethinking he'd set traps and come back later to claim what he'd caught. Not so. He did a tour of my house and placed boxes in various rooms w/poison inside where the rodents then eat the bait and go back to their nest to die. No need for a return visit and it's good for 6 months!! (I was petrified at the thought of handling dead mice. ) This is a family owned company, Levi being the Grandson! He is so personable, professiona,l and knowledgeable ~ He was prompt, communication was great and I was SO relieved to discover what an easy process this was. Trying to repel mice with strong smells, flashing lights, or loud noises... WILL NOT WORK. Note to those who can't resist feeding feral cats? Don't do it. Chances were excellent I attracted this little Mickey with cat food. THANK YOU LEVI !!!!!

We had a gigantic hornets nest appear seemingly overnight in our front yard. It was the size of a…read morebasketball. Charlie came out and sprayed it and left a handwritten note letting me know that the hornets will die out overnight and he was back the next day to remove the nest. He responded quickly and took care of our problem! Definitely recommend!