STAY AWAY! Charged me $1,311 with no results, then quoted me $21,000 more to "really" fix the…read moreissue. I finally got it fixed by another vendor for less than $300.
Wildlife X Team was an absolute nightmare--unresponsive, ineffective, unprofessional, and completely lacking in accountability. I initially paid them to handle a rat problem in my attic, only to be left with the same issue and an even bigger headache.
After multiple visits, the issue was never resolved. The technician who was supposed to be my point of contact stopped responding, and when I finally reached him, he told me he no longer worked for the company. When I tried contacting the main office via email and phone, I was met with silence.
With no response from the company, I submitted a credit card dispute and forgot about it. When I finally got a hold of someone (after being criticized for using the very email address listed on my invoice and their email signature), they sent out another representative. Instead of actually addressing the problem, he provided a new estimate for $21,000--a staggering price for a job they should have already completed.
Management was rude, dismissive, and completely unaccountable throughout every interaction. They were difficult to work with from start to finish, showing no real interest in resolving the issue. The office manager eventually agreed to issue a refund and wrote me a check--but it was rejected by the bank. Had the check cleared, I would have canceled the credit card dispute.
Instead, when they found out about the dispute, the office manager called me, yelled at me, and was downright degrading. It was beyond unprofessional and only confirmed how poorly this company is run.
Rather than deal with their incompetence any longer, I hired a local vendor who completely resolved the issue for just $273.63.
Wildlife X Team is a rip-off. They overcharge, underdeliver, ignore their customers, and treat them with outright disrespect. Save yourself the frustration and go with a reputable local business like Pest Pro, Terminix, or literally anyone else.
