We had a problem with our Grand Caravan, not a transmission but a bad flywheel which took a…read moretransmission remove and replace in order to fix. Walker removed the trans, replaced the flywheel, serviced the transmission and re-installed it. I thought the price was fair considering the amount of labor required, and we've now driven many thousands of miles with no issues whatsoever. No complaints.

This was one of the most terrible experiences I've ever encountered in customer relations. I place…read morea car in Walker Transmission care last June to have a transmission rebuilt. With the exception of this, the car started normally and was working fine. After they "fixed" the transmission, I get a car back that was screaming with pinging sounds from the engine. They worker, assured me that it was fine and maybe I needed a timing chain. (Ford Explorer). Long story short, I took the car to Ford and was told my engine was shot. Walker Transmission told me to bring it back to them so they will take a look. Not only did I have to keep calling for a status but come to learn that they never even looked at my car for fixing over a six month span. When I asked about a partial refund of the 1400 I'd spent, I was given every excuse in the book as to why they couldn't do that and they'd try to fix it. At any rate, they eventually agreed to buy the car from me for a set price and they reneged on that as well. Well, I finally had the car sold to a junk yard in April almost a year since this ordeal began. My advice, if you want sub-par service and not upfront and sincere customer service then Walker Transmission should be your place of business. Good luck!!!

If I could rate this place lower...I WOULD...and by several levels…read more Initially, I had taken our 1994 Toyota 4Runner to them with a very, VERY slight transmission fluid leak and intermittent slippage when in DRIVE. In less than an hour after leaving the vehicle with them for their diagnosis, they called to say that the fluid level was low and the fluid pan gasket needed replacing, as did the fluid filter/screen. So, over the phone, I approved the repair work to be done. The next day, not only was the leak back, but it was 20-30 times worse -- not mere DROPS, as it was when taken in for the assessment/repair. The fluid is POURING onto our garage floor. So, I returned the car, and they replaced the "replaced gasket" with a new gasket, and I took the car home. Yep, you guessed it! A couple of days later, the leak is back and worse, now, than it was after the initial repair. As well, their front desk associate -- Cameron, who is the son of the owner -- gave me grief when I expressed my disappointment in their, would let me talk by talking over me. Then I encouraged him to let me speak, if I was to avoid suing them. He then unleashed a tirade of screams, using that narcissistic challenge of, "Do you know who you're talking to?!!! And then hung up on me. I immediately called back, and the owner had been brought to the phone and tried to explain...EXCUSE their shoddy work. First, he thought I was completely ignorant of car repair, not knowing that I'd grown up on a farm, helping my dad repair and retool LOTS of major machinery components, INCLUDING TRANSMISSIONS, manual mind you. Ultimately, I had to FORCE them to remove some of the fluid, they had refilled the fluid level way, WAY, WAYYYYYY beyond the FULL notch on the fluid check dipstick. Since then, the leak essentially has disappeared; however, here's the remaining issue, which I didn't mention, given the fundamental failure to resolve the leak. Not only did leak issue worsen on order of magnitude, but so did the transmission slippage -- now not just in DRIVE, but also in SECOND gear, failing to "pull" from a dead standstill, but will kick in after starting the car in LOW, then shifting upward and settling in DRIVE. Needless to say, HELL will receive a ton of fur coat shipments before I'd EVER take my care back to these guys. And, now, YOU stand forewarned. I'd been referred to them by SIGNATURE Auto Repair, who's just next door, literally, as THEY don't do transmission work. Ironically, neither does this MR. TRANSMISSION. Be warned...or be incalculably sorry!!!

I brought my car in after being diagnosed w thrown clutch/master/slave cylinders being shot…read more $3,600.00 bill. Took my car to Mr Transmission and they took it step by step and replaced only one part costing me $527. I had to but the staff coffee and donuts! I highly recommend them!!

absolutely unprofessional phone call was a very simple call about a transmission and he has no…read moreofficial scheduling or professionalism around the fact that this is not a corporation therefore the trust is already bare minimum

I took my truck there and got some work done on it. I was told that they do not us market products…read more A few days later, my truck began acting up again, so I took it into the dealership for a diagnostic. On the dealer report, it indicated that aftermarket products were put into the vehicle. The dealership was going to charge the same amount that I had already paid A-1. I ended up taking my truck back to A-1, and they denied it until I shared the report with them. They ended up having to repair the vehicle again. Yes, they fixed it, and put the correct parts on it, but no, I will not be returning. I guess they're honest, depending on who they're dealing with.

While all others wanted to completely rebuild my transmission, Shawn's installed the exact seals my…read moretransmission needed. They also did a visual inspection of the internals, resealed and reassembled the transmission with very little down time. Thanks guys!

Sean and team helped me out when I broke down on I-75. They hooked up the computer to my car and…read morewere able to let me know that it was OK to continue. They were very kind and didn't charge me.

Honesty and integrity! My 2004 diesel Excursion recently started limping on me and I suspected a…read moretransmission problem. Based on this shop's ATRA membership and numerous positive customer reviews, I visited the shop. The shop was very busy, but Paul took time to meet with me. After listening to a description of my truck's symptoms, Paul said it may or may not be the transmission, but he'd need to see the truck to know for sure. I had the truck towed to Paul's shop the next day and, within two hours of delivery, Paul called to advise that the transmission was fine, but the engine had a (suspected fuel-related) issue. Paul kindly recommended a nearby diesel repair shop (Lead Foot Diesel Performance) and he even scheduled a tow for my truck. Based on my experience with Paul, his shop would be my destination for any future transmission repairs. P.S., Thanks to Paul for recommending Lead Foot Diesel Performance - they quickly diagnosed and repaired a fuel-related issue and had me back on the road in one day.

Took my wife's 2017 Chevy Tahoe to Paul. He gave my a price that was over 2 grand cheaper than the…read moredealer wanted. Had the truck back to us in a couple of days. It has been over a month and the truck still drives and shifts better than it did from the factory. It sure is good to find someone now days that does what they say they will do and that does quality work. I highly recommend Paul's Transmissions . Jeff F.