I own rental houses and often work with contractors. A few months ago, a man came on the Dave…read moreBaker Fix-It Show on WSB 95.5 and I was impressed by his knowledge of carpets and his insistence on doing things the right way. I made a note of his company's name and then managed to lose it. Fast forward to the present, when my wife and I decided we finally needed to repair or replace our beautiful berber carpet that had just gotten too worn and stained. I started to look for the man, reading websites for signs of the same knowledge and commitment. I found a website that sounded like him and it turned out to be the right man, Michael Dempsey of Expert Carpet and Floor Repairs of Covington, Dawsonville and Norcross. He repairs and installs carpets with his two sons, and they are just the finest people you can imagine. He advised me not to replace the berber with the same type, because another "closed-loop" type was much more tear and stain resistant. I've used Home Depot and a couple of other larger outfits in the past, and comparing Mr. Dempsey's estimate to a similar grade from Home Depot, his quoted price was about $500 more. I accepted his offer because he again impressed me with his commitment to provide the best service and installation experience possible. With Home Depot installers, you're never quite sure what you'll get, and this was a big job in our home, so I wanted it done right. Mr. Dempsey and his sons did a fantastic job. They were very meticulous in cleaning the slab even before laying the padding. I've never seen another installer do that, but Mr. Dempsey explained why it matters. They also were just wonderful about moving the big furniture and doing so with the utmost care. My wife has an office with a huge wooden desk. I assembled myself in place and wasn't sure we could get it out without taking it apart again. Mr. Dempsey's sons handled it easily and without the slightest scratch. I'm always glad to give 5 stars when it's deserved. The job Mr. Dempsey and his sons did deserves 10 stars on the scale of 5.

I absolutely love our new floors. The installers were fabulous! 3 very large rooms, moving all my…read morefurniture and for it done in less than a day! Well, we're not quite finished with the remodel, the floors are going to be the shining stars

Did a small job at my house last year…read more Then installed a backyard fence at in-laws this week. Honest and dependable and shows up when expected. Would recommend him for others!!

Great customer service, 10/10 would recommend ! This company did such a great job with the…read moreconsultation, explaining the pricing & giving different options & opinions with fencing. Would hire them again whenever possible !