Honesty and integrity! My 2004 diesel Excursion recently started limping on me and I suspected a transmission problem. Based on this shop's ATRA membership and numerous positive customer reviews, I visited the shop. The shop was very busy, but Paul took time to meet with me. After listening to a description of my truck's symptoms, Paul said it may or may not be the transmission, but he'd need to see the truck to know for sure. I had the truck towed to Paul's shop the next day and, within two hours of delivery, Paul called to advise that the transmission was fine, but the engine had a (suspected fuel-related) issue. Paul kindly recommended a nearby diesel repair shop (Lead Foot Diesel Performance) and he even scheduled a tow for my truck. Based on my experience with Paul, his shop would be my destination for any future transmission repairs.
P.S., Thanks to Paul for recommending Lead Foot Diesel Performance - they quickly diagnosed and repaired a fuel-related issue and had me back on the road in one day. read more