1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more

Great service, best price in Oakland I called 5 shops all wanted 3x what this company cost. I…read morerecommend this place. Communication is ok but they get the job done

Same day service. Fair prices. Professionalism…read more Came through and fixed my Bipped window. Vacuumed my car clean. Then came through and tented my window for me. 10 out of 10 service Unortunate situation that I had to contact them, but they made IT pleasurable. Will definitely be referring them to all of my friends and associates.

My second mobile repair experience and I again am very impressed with the service. I recommend this…read morecompany. The replacement vehicle was a 2006 Ford F350SD. The replacement windshield even had the Super Duty logo!

Repaired smashed car window quickly and correctly Car…read moreparked on safe street had gotten bipped

Excellent service. Great communication with the provider and arrived on time and great a good job…read morewith replacement.

I called at 5pm on a Monday thinking I'd have to come back another day but they told me to come in…read moreand took care of it right away. They figured out the issue with my window in under 10 minutes and had it fixed super fast. Chris was really friendly, explained everything clearly, and the price was very reasonable. I was in and out by 5:30pm. If you want quick, honest, and stress free service, this is the place to go!!

I called and spoke with Joe from Hour Auto Glass, from the first call to payment, everything went…read moreawesome. The technician that was sent out was friendly and helpful. Had my windshield replaced less than an hour or so. Definitely will be a returning customer if I have to replace anything on my car and Definitely will be referring Joe and Hour Auto Glass to everyone I know. Thank you again Joe and team for handling this issue all under an hour..

I had my windshield replaced by them a couple weeks ago. Everything looks fine and works the way it…read moreshould but when I reach speeds of 70mph or more I hear rattling noises that I never had before. It sounds like it's coming from my a-pillars that are attached to the sides of the glass. From talking to other glass replacement places, they all were going to replace those because supposedly they break whenever they remove the glass. Doing research online, everyone says to replace the moldings. My a-pillars were never replaced and I'm wondering why I'm hearing vibration now. Also, my rear view mirror vibrates like crazy now. I get dizzy even trying to through it. There was never an issue before until it was installed on this new glass. If you're looking for one of the cheapest glass installers this is prob the guys you should call but beware it won't be 100% quality.

After a visit to the City, I discovered that my back corner window was shattered, and I contacted…read moreEParamount, where I received a competitive quote. Sophan came to my home the same day during the appointed time window. It turned out he had the wrong glass and had to go to Hayward to pick up the correct one. All through the process, he was kind and reliable. He returned later in the afternoon with another associate, and the replacement only took 15 minutes. They also thoroughly vacuumed the broken glass in the back seat and trunk area. Payment was easy - via credit card. I also appreciated that both technicians were courteous and wore facemasks. They did a great job making this traumatic scenario into a pleasant one, and I highly recommend EParamount!

I got my window fixed here twice they are fast and affordable. They do a great job! They get back…read moreto you very fast.

Este servicio es muy útil. Hablan español (los empleados son Latinos.) Vienen a su casa. Buen…read moreservicio y buen precio. This is a great community service. They are very friendly, responsive and well priced. I had a very good experience.

Good customer service , good price and they do their job quick. I would recommend this place to my…read morefriend because she needed window repair.

I was trying to get my windshield replaced originally through my dealership, but they were skirting…read morearound costs and when they would be available. Called here, got clear answers on what needed to be done from my end, and was scheduled for a replacement within the week (had to wait for the insurance approval and OEM windshield to arrive). Actual installation was simple - dropped off the car, grabbed a bite and some coffee, and waited for the call that the car was ready. No more than 2 hours. Paid the deductible, and everything looks amazing! Shoutout to the owner - did a great job at replacing the windshield, and even offers warranty if anything goes wrong. Amazing customer service; will definitely be coming back here!

Do not let the 5-star rating fool you--there is some serious dirty laundry hidden behind those…read morereviews. My wife and I chose Mo at GlassTek based on his positive feedback, but our experience was a complete nightmare of hidden fees, wrong products, and sketchy business practices. 1. The Bait-and-Switch Pricing: We originally agreed on a quote for 15% tint on the two front windows. Upon arrival, Mo suddenly tacked on an extra $100 for the two small quarter windows connected to the front doors, claiming they were "hard to get to." Total cost would be $270 + Tax for the windows. We agreed and scheduled. 2. Wrong Product Installs & Gaslighting: We explicitly confirmed 15% tint via Yelp chat, verbally at booking, and again at drop-off. Despite Mo even warning us that 15% was dark enough to attract cops, we returned to find he had installed 50% tint instead. He feigned confusion despite multiple confirmations. He apologized and told us to bring the car back the following morning to fix his mistake. 3. The Jet Black Middleman Markup: When my wife returned the next morning, Mo wasn't even at the shop yet. When he arrived, my wife witnessed him driving our car over to the Jet Black Tint shop on Clement Ave. She walked over and met with Mo and a manager named Marvin. Marvin openly admitted to her that the tint Mo had previously installed on our car was "crap" and that Jet Black would replace it with "Quantum Ceramic". Mo also explained that they work out of their shop because they have "more space" there, wish was weird considering GlassTek had no cars and had their big garage empty. While she was there, I called Jet Black's central booking line (888-385-1504) and spoke with Jake. Jake informed me that Jet Black's direct price for all 4 windows in Ceramic at 15% is only $220. Mo was upcharging us significantly just to act as an unhelpful middleman and outsource the work to a shop I have happily used for my past vehicles. 4. Lack of Product Knowledge: When pressed on what brand of film he was actually selling us, Mo couldn't give a straight answer. He just kept repeating "it's Nano Ceramic." Nano Ceramic is a technology type, not a brand. I do not like being fooled or ripped off by business owners who hide what products they are actually putting on my vehicle. We immediately pulled our car, demanded they remove the incorrect 50% tint, and took our business to a reputable shop in San Lorenzo that charged a fairer price for verified Nano Ceramic film. Save your time, your money, and your sanity. Skip GlassTek entirely--this operation is far from up to par.