I recently had my Model Y windshield replaced at Glasstek, and the experience was outstanding from start to finish. My friend Kevin noticed the crack on my windshield had been there for a while and took the initiative to research shops around the Bay Area. He found Glasstek, scheduled the appointment, and I dropped off my car on Monday, which was a holiday. Mo was there when I arrived around 11:30 AM. He is genuinely one of the nicest and most respectful people I've met. We chatted for a bit, and interestingly, I realized that about 14 years ago, I had my Camry windshield replaced at this same shop while waiting for my wife to pick me up. That level of consistency and longevity says a lot. I let Mo know I needed to head to San Jose and would be back around 5 PM to pick up the car. He was very understanding and accommodating. When I returned, the car looked like new again. The installation was flawless, and the quality of work exceeded my expectations. On top of that, the price was amazing, significantly better than every other place I checked, without compromising quality. Customer service like this is rare these days. Professional, honest, and truly caring. I'm very impressed and highly recommend Glasstek to anyone needing windshield replacement. read more

Do not let the 5-star rating fool you--there is some serious dirty laundry hidden behind those reviews. My wife and I chose Mo at GlassTek based on his positive feedback, but our experience was a complete nightmare of hidden fees, wrong products, and sketchy business practices. 1. The Bait-and-Switch Pricing: We originally agreed on a quote for 15% tint on the two front windows. Upon arrival, Mo suddenly tacked on an extra $100 for the two small quarter windows connected to the front doors, claiming they were "hard to get to." Total cost would be $270 + Tax for the windows. We agreed and scheduled. 2. Wrong Product Installs & Gaslighting: We explicitly confirmed 15% tint via Yelp chat, verbally at booking, and again at drop-off. Despite Mo even warning us that 15% was dark enough to attract cops, we returned to find he had installed 50% tint instead. He feigned confusion despite multiple confirmations. He apologized and told us to bring the car back the following morning to fix his mistake. 3. The Jet Black Middleman Markup: When my wife returned the next morning, Mo wasn't even at the shop yet. When he arrived, my wife witnessed him driving our car over to the Jet Black Tint shop on Clement Ave. She walked over and met with Mo and a manager named Marvin. Marvin openly admitted to her that the tint Mo had previously installed on our car was "crap" and that Jet Black would replace it with "Quantum Ceramic". Mo also explained that they work out of their shop because they have "more space" there, wish was weird considering GlassTek had no cars and had their big garage empty. While she was there, I called Jet Black's central booking line (888-385-1504) and spoke with Jake. Jake informed me that Jet Black's direct price for all 4 windows in Ceramic at 15% is only $220. Mo was upcharging us significantly just to act as an unhelpful middleman and outsource the work to a shop I have happily used for my past vehicles. 4. Lack of Product Knowledge: When pressed on what brand of film he was actually selling us, Mo couldn't give a straight answer. He just kept repeating "it's Nano Ceramic." Nano Ceramic is a technology type, not a brand. I do not like being fooled or ripped off by business owners who hide what products they are actually putting on my vehicle. We immediately pulled our car, demanded they remove the incorrect 50% tint, and took our business to a reputable shop in San Lorenzo that charged a fairer price for verified Nano Ceramic film. Save your time, your money, and your sanity. Skip GlassTek entirely--this operation is far from up to par. read more

GlassTek - We brought our car to Glasstek & Mo drove it over to Jet Black Tint. - Auto Glass Services Near Me - Alameda, California

Glass Tek has come through again for me! A highway rock caused a major split going most of the way, across the windshield. I was quoted 3 hours to complete, it was done in just under that. Also good to note there was a seal at the bottom right corner that was "fixed" by Toyota object then came back out. So not only did Glass Tek replace the windshield for me they did a better job with that seal. This is why I will continue to take my vehicles to Glass Tek for all my busted glass needs. The first time was cause someone shot a BB gun at the windows, to the neighborhoods windows. read more

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Mo is fantastic. He is personable, knowledgeable, and he did a great job. I would highly recommend this company

Huge shoutout to Moshen for replacing my Tesla rearview mirror so quickly! He was punctual, professional, and very careful with the interior--the install is clean and the trim was put back together perfectly with no rattles. Communication was seamless from start to finish with totally transparent and very reasonable pricing. Highly recommend! read more

My car has been broken into 3 times now, and each time I've used GlassTek because I've gotten same-day service each time. The customer service is just what you want: fast and efficient so I am back on the road without having to drive around with a smashed-in window! Car was broken into at night, but it was all fixed by the end of the following day. -- The guys even fixed my loose interior door handle for no charge! read more

Mo was very kind and welcoming and helpful. The service to replace the glass took 2 hours and went smoothly. read more

GlassTek - Glass windshield, no leaks, on a rainy day. - Auto Glass Services Near Me - Alameda, California

Need a new windshield at 1/3rd the dealer price? Looking for a business that is responsive, professional, timely and fair? Do you want exactly the service you requested? Look no further! GlassTek is the best in the bay! They are kind, gentle mannered folks who care about results. Their service center even vacuums your car for free. Beat that! I'm a customer for life guaranteed. read more

Great professionalism and kindness. Mo offered to tape my broken window; even though I was only stopping by for a quote.

Prompt. professional and personable service at a reasonable price. Replaced my windshield in about two hours while I waited nearby. Thank you. read more

What a pleasant surprise. Everything went so well. We called on Saturday morning, Mary took our order very efficiently and by mid-afternoon we had our new auto glass installed right in our driveway. Mo was a wonderful installer. read more

Friendly, quick quality service. Highly recommend. Great local business. Mo was easy to work with.

Glasstek is awesome. Mo got me in quickly and worked seamlessly with my insurance to cover the windshield replacement. Great work, super professional, and personable. Recommend! read more

Zohrab (I hope I spelled that right) and Mo were wonderful! I stopped by yesterday without an appointment to get two windows replaced after a break in. I got a quote on the spot for the windows, and Mo called back with a quote on tinting a short while later. The quote included replacement tinting on my rear window (might as well while he was at it), and both quotes were very reasonable. The whole job was completed in a few hours, and I was all windowed up again before the rains started. They did a beautiful job. I know removing the old tint was not easy, so I appreciated that Mo not only took care of it, but so quickly! They were also both so kind. This business was recommended to me by a friend, and I will be recommending it to my own friends now as well. Thank you guys! -Kisa read more

Glass Tek came through the other day on a same day appointment to fix our windshield crack. They were super responsive and offered a fair price. We had such a good experience we ended up tinting our front two windows a few days later. Mo was very easy to talk to and prompt with responding to questions. Overall great experience. read more

I can't say enough good things about Mo. From start to finish, he was one of the kindest and most respectful people I've ever dealt with. My friend KD dropped off his car at 11:30am for a windshield replacement, and the car was ready by 1:30pm , super fast turnaround. The work was absolutely flawless. You can't even tell the windshield was replaced. Clean, precise, and professional. What really stood out was Mo's understanding and flexibility. KD had to be in San Jose for a Lunar New Year celebration, so he couldn't pick up the car right away. He came back around 5pm, and Mo was completely understanding and agreed right away without any issue. Great workmanship, honest service, and genuinely good people. Highly recommend if you need a windshield replacement done right. read more

Great experience with GlassTek. Mo took the time to carefully evaluate a rock chip on my windshield and clearly explained why replacing the windshield was the better option rather than attempting a repair. He was extremely thorough, inspected everything in detail, and went the extra mile to find OEM glass for my vehicle. Mo also handled the insurance process and helped get the replacement approved with no hassle. Professional, honest, and high-quality service. I would definitely recommend GlassTek for windshield replacement or repair. read more

I had my rear window broken at some parking lot at night and I asked for an estimate on yelp right away. Responded in the morning very quickly and scheduled an appointment. Great service and had the job done in an hour. The price is decent and I would recommend this place to anyone who needs to replace their window. read more

Requested windshield replacement and got an answer back on same day, very responsive and good communication. They took me in that same day and got my front windshield replaced in 2 hours. Quality looks great and price was good. Everyone was very kind and helpful. I'd come back here again and recommend for the great service and quality read more

I can't say enough good things about Glass-Tek Auto Glass Repair and Replacement in Alameda! This morning, I discovered my rear window was smashed on my Acura SUV. Thankfully, nothing was stolen, but I needed a fix fast with a storm on the way. I called Glass-Tek at 9:00 am, and Moshen answered right away. He was friendly, professional, and able to secure a replacement glass quickly. By 10:00 am, I dropped off my car at their shop and was checked in with zero hassle. The technician was already on his way back with the new glass. I headed to the Marketplace nearby for some coffee and emails, and by 11:30 am, Moshen called to let me know my car was ready--just in time before the next storm hit the Bay Area! This isn't my first time using Glass-Tek, and every visit has been excellent. Moshen, Sohrab, and their team are consistently professional, fast, and friendly. I truly only trust Glass-Tek for my auto glass needs and highly recommend them to anyone in need of glass repair or replacement. Thank you again to Moshen and Sohrab for the outstanding service! read more

I called GlassTek late Monday afternoon to replace my windshield, and they managed to fit me in by noon the next day. My technician, Mo, arrived on time and worked with impressive efficiency. He took the time to explain the process to me while maintaining a friendly, positive attitude throughout the entire job. Thank you, Mo! I highly recommend GlassTek and Mo. read more

Mo was great to work with. Had it done in 30 minutes!!! Great communication. Will recommend.

Broken front passenger window cracked. Service was excellent. Finished the job in stated time. Guided us on our claim. Price was reasonable. They even cleaned the inside of our minivan. Explaining Ned to us cause of cracked window. This company is truly an asset to alameda.!!! read more

Mo made the stress of a cracked windshield bearable. He was friendly, efficient, and within hours, my new windshield was delivered and installed. read more

They quoted a price for my windshield replacement and that's what it was. The work was done in about 2 hours including the calibration. I would recommend them read more

This place is a hit or miss. The very first time I took my car here... both the installer and sales rep (their names: L**s and M****n) were super friendly and professional. L**s was very meticulous with my car. The inside of my car had floor mat coverings and my dashboard clean - just like what when I dropped it off. He explained to me everything he did. I was impressed. Therefore the next time I got my windshield damaged, I opted to go here again. Unfortunately... I did't have L**s as the installer but M****n and he was so horrible. The inside of my car my so dirty. It had remnants of the installation and my dashboard was filthy. I was so mad. I didn't have time to fully complain b/c they were installing another car and they were all rushing. It was completely unprofessional. Even the sales rep (J**i) was rushing me. They were so in rush that they had to call me back so that they could fix my EyeSight. Not to mention my floor mat was filthy. I went to Chevron and cleaned it all out. I'm not sure who the owner of this place but my goodness... if or when I need to go here, I'll be sure to ask if L**s will be the one installing my window and not M*****n or J**i in the vicinity. For folks wondering where the photos as proof? Do you want to drive a car filthy and disgusting any longer than you have too? Nope... not me. read more

Awesome, fast service. Took my car in the very next day after my window was smashed. Saved me time, money and heartache after the incident. Thank you, Glass Tek! read more

Very good, fast, and reasonably priced. Courteous service and good attention to detail.

After reading the 5 star online reviews, I contact GlassTek to replace my windshield. Responses were prompt, they had my unit in stock, and I was able to schedule the replacement quickly. I replaced the same windshield at MB 3 years ago, and the cost difference was staggering. GlassTek is now my go-to replacement for car windows. read more

Got a quote through Yelp for a cracked windshield. Great communication - I had several questions and they responded quickly. Pricing is fair and the workmanship outstanding. My windshield looks great! Definitely recommend! read more

Fastest and cheapest service. They even cleaned out my car. Workers were very nice and got me in the same day.

Great service and friendly staff. I went in for a windshield replacement, and the technician was very helpful from the beginning. The finished work looks great, and he even cleaned the inside of my car for no additional cost. I would highly recommend anyone that needs work on auto glass to check this place out! read more

This review is for Moshen who came to my house to get my windshield replaced as the technician. Extremely polite, very fast, and very professional. I can tell he has been doing this a long time. Would definitely return for service needs in future. read more

Team was very helpful and had my glass on site within 20 minutes even though they quoted me an hour. Friendly fast and effective definitely recommend. read more

Fixed two broken windows for us so far. Both times great service and quality work at a price better than the dealership. They even vacuumed our car when we were there for a broken windshield! Definitely our go to glass guy in town. read more

Highly recommend. Fast, friendly service. I woke up to a broken car window this morning and called Glass Tek. They were able to get me in same day and had it repaired in under 1 hour. Great location as well. Plenty of places to eat around the shop so I went and grabbed lunch while I waited. read more

GlassTek - My window before heading to Glass Tek. - Auto Glass Services Near Me - Alameda, California

One day I was driving and saw a van saying Auto Glass Repair and Replacement. I took a photo just incase I needed it. Boy I am so glad I did. My BMW window stopped rolling up and down and I suspected in was the regulator because I had a similar issue about 4 years ago. I took my car down to the same shop as before. He said he will call me to let me know about the diagnosis, even though I kinda knew what it was. He did call me and gave a price double what he had charged me before. I told him to hold off. I remembered the picture I took and thought to give them a try. The initial call was routed to Fremont but I found out that they have a local shop as well. I went to that shop and got an estimate which matched what I received from the Fremont office. I left my car there for maybe 30 minutes! It was done in less than and people who work there Mo and So could not be any nicer and more helpful. I haven't had such a pleasant experience with any repairs needed for a LONG time. I give the 5 star and give more stars if available. Best shop and best experience. read more

I'm not easily impressed by businesses but when I am, I prolly went to Glass Tek. I have been here multiple times with different cars with broken windshields and other windows. Lately it has been the rear wing on my Audi because I'm dumb enough to drive to Oakland and park for a minute. That's another story. I have zero deductible for glass which is nice. Even nicer is after calling Glass Tek that whole process is painless. The other plus is they let you know what is going on every step of the way. When the glass was ordered, when it will arrive, setting up an appointment, and when it's done. Pain free and easy. And not only was the area where broken glass is all over the place vacuumed, the whole car was vacuumed. All's y'all's other business owners out there get your window broken and go to Glass Tek to understand what customer service looks like. Huge shout out to Jedi and Moshen today. Awesome job. read more

GlassTek - Oakland last night, next stop Glass Tek - Auto Glass Services Near Me - Alameda, California

They were able to replace a window this morning that someone had smashed in last night, plus they completely cleaned the interior of my car. Mo was great to work with, and they were easy to reach on the phone. read more

Unfortunately I had to get a window replacement again. Fortunately I knew where to go for excellent service and quality work. Glass Tek did not disappoint. I hop I will not have to get another replacement but if I do I know who I can rely on for excellent service. read more