I recently had my Model Y windshield replaced at Glasstek, and the experience was outstanding from…read morestart to finish. My friend Kevin noticed the crack on my windshield had been there for a while and took the initiative to research shops around the Bay Area. He found Glasstek, scheduled the appointment, and I dropped off my car on Monday, which was a holiday. Mo was there when I arrived around 11:30 AM. He is genuinely one of the nicest and most respectful people I've met. We chatted for a bit, and interestingly, I realized that about 14 years ago, I had my Camry windshield replaced at this same shop while waiting for my wife to pick me up. That level of consistency and longevity says a lot. I let Mo know I needed to head to San Jose and would be back around 5 PM to pick up the car. He was very understanding and accommodating. When I returned, the car looked like new again. The installation was flawless, and the quality of work exceeded my expectations. On top of that, the price was amazing, significantly better than every other place I checked, without compromising quality. Customer service like this is rare these days. Professional, honest, and truly caring. I'm very impressed and highly recommend Glasstek to anyone needing windshield replacement.

Do not let the 5-star rating fool you--there is some serious dirty laundry hidden behind those…read morereviews. My wife and I chose Mo at GlassTek based on his positive feedback, but our experience was a complete nightmare of hidden fees, wrong products, and sketchy business practices. 1. The Bait-and-Switch Pricing: We originally agreed on a quote for 15% tint on the two front windows. Upon arrival, Mo suddenly tacked on an extra $100 for the two small quarter windows connected to the front doors, claiming they were "hard to get to." Total cost would be $270 + Tax for the windows. We agreed and scheduled. 2. Wrong Product Installs & Gaslighting: We explicitly confirmed 15% tint via Yelp chat, verbally at booking, and again at drop-off. Despite Mo even warning us that 15% was dark enough to attract cops, we returned to find he had installed 50% tint instead. He feigned confusion despite multiple confirmations. He apologized and told us to bring the car back the following morning to fix his mistake. 3. The Jet Black Middleman Markup: When my wife returned the next morning, Mo wasn't even at the shop yet. When he arrived, my wife witnessed him driving our car over to the Jet Black Tint shop on Clement Ave. She walked over and met with Mo and a manager named Marvin. Marvin openly admitted to her that the tint Mo had previously installed on our car was "crap" and that Jet Black would replace it with "Quantum Ceramic". Mo also explained that they work out of their shop because they have "more space" there, wish was weird considering GlassTek had no cars and had their big garage empty. While she was there, I called Jet Black's central booking line (888-385-1504) and spoke with Jake. Jake informed me that Jet Black's direct price for all 4 windows in Ceramic at 15% is only $220. Mo was upcharging us significantly just to act as an unhelpful middleman and outsource the work to a shop I have happily used for my past vehicles. 4. Lack of Product Knowledge: When pressed on what brand of film he was actually selling us, Mo couldn't give a straight answer. He just kept repeating "it's Nano Ceramic." Nano Ceramic is a technology type, not a brand. I do not like being fooled or ripped off by business owners who hide what products they are actually putting on my vehicle. We immediately pulled our car, demanded they remove the incorrect 50% tint, and took our business to a reputable shop in San Lorenzo that charged a fairer price for verified Nano Ceramic film. Save your time, your money, and your sanity. Skip GlassTek entirely--this operation is far from up to par.

Good price, great service! Did a replacement on my rear quarter window the same day I contacted…read morehim. Would recommend.

Adding to the long list of glowing reviews. I reached out for a quote at 10pm yesterday & Evelio…read moreresponded within 10 minutes. We had our rear quarter panel window smashed hours before, so it needed replacing. Fast forward to the next day, Evelio & his co-worker came to us in Emeryville & immediately go to work. Probably took no more than 20 minutes & the result looked great. They had also vacuumed / cleaned out the shards & shattered glass that was all over our back seat(s) & floor.

What a great find. Rewind back to last Sunday. Driving back to Alameda from the city. And bang!…read moreRock hits the windshield. From previous experience I know to repair this crack fast. If not it spreads like a virus and then you are left with no choice but to replace. So fast forward to Monday I happen to see this repairman fixing a windshield by my house. I immediately pull over and schedule a next day appointment. 20 minutes after arrival on Tuesday and the windshield is repaired. Happy camper for sure

I am writing this review 2 years later, but this company is the absolute best! I was bipped and…read morebackseat window popped. Kru answered my call, and within 2 minutes I instantly trusted him. He found a replacement window, they went out of their way to pick it up, quoted me an amazing price. Arrived when they said they would, and in the rain replaced the window right outside my house. They guaranteed the work for 1-year too. I will be forever grateful not only for the work they did, but for making me feel reassured in a time of vulnerability. 2.5 years and the window is still perfect. Everyone should only use this company and no one else.

So grateful for a 10/10 experience -- from my first conversation with Ricardo (AKA. Ricky) to…read morepicking up my expertly repaired (and polished!) car today, as promised.

The only star is for it being a small business in comparison to national competitors. Lost the rest…read moreof the stars because their people stole expensive belongings when my brother's ride was under their care. To this day after many requests they have refused to make things right or give any type of reimbursement or take any responsibility for their actions.

A rock that hit my windshield left a 15 inch crack so we had to replace it asap as I didn't want to…read moreworry about what would happen if it rained. After sending out a request, several businesses followed up and this was the best deal. The location was a little tough to drive into and thankfully they have a huge sign to indicate where they're at. The area is a little rough. It was an hour before they could take my car and they got the windshield replaced and ready to drive in another hour. Would highly recommend as the next competitor is over a hundred more than what they do it for here.

Contacted them after a $500 quote from safelite. They quoted about half and said they had the glass…read moreand could do it in two hours. I took the car over and found out my particular car was in L form so they couldn't help me because the glass needed was larger and needed to be ordered from Volvo, BUT they had vacuumed and sealed my open window so I ordered the glass used on EBay and brought it back because I appreciated their service. Turns out the eBay seller sold me the smaller glass so they couldn't install it BUT they repackaged my glass so it didn't even look like it had ever been opened and sent me on my way. Amazing service and kind staff and owners. I will give them any business I can and suggest them to all my friends for glass needs. Sadly because Volvo San Leandro closed and SF Volvo wouldn't answer their phone I had to go back with safelite because they had a direct connection with Volvo and I was sick of working on this.

Scheduled appointment with Lynx Auto Glass to replace my broken windshield, asked them also for an…read moreestimate for tinted glass which was reasonable. The guys in the shop were very nice and patient, helped me to choose the right tint for my car. After couple of days the results looks amazing! Very happy great service great work highly recommended!

I found this shop on Yelp and thought they quoted a pretty good rate. The appointment was quick and…read moreeverything went well until 10 days later. The windshield was cracked for about one foot long without any sign of hitting. So I reached out to the technician and he said it wasn't under any warranty unless it was due to workmanship or water leaking. At first, it sounded like they were not behind their product. So I said the windshield was faulty and cracked inside the car. However, he still didn't understand my point but keeping telling me that it wasn't covered if it was impacted by something like a rock. So I felt like I needed to talk to the manager and address my concerns. In addition, I requested a different brand in case they needed to replace it. After the appointment was set, the windshield had a couple more cracks just like the one before. So without a doubt, the shop had no problem to replace it at no cost. They also apologized that was the first time they had this faulty windshield. At the end, I am still thankful to find them. I'd definitely have given them 5 stars if they would have listened to me before making all sorts of assessment.

After years of living in SF and Oakland, the inevitable happened and my car was bipped last night…read more It happened around 8pm. Sent out requests for quotes to glass repair shops in the Oakland/Alameda area at 9pm and got the bids in within a couple hours. For a Tesla 3 quarter window, I was quoted $800 by Tesla, $700 by Safelite, and local shops were quoting $580-$600. The difference was Tesla/Safelite only had appointments for 11 days out and all the local shops were able to see me almost immediately this morning. Almost pulled the trigger on another shop that was close by but Fast Mobile Glass came in though and undercut everyone's quote at $375 flat. They said I could come in immediately. I got in at 9am the next day (today), said it would take 30 minutes and ended up finishing in 15. They vacuumed all the glass, got everything replaced, and I was done faster than I could have ever expected it. The owner and the technicans were nice and gave me tips on trying to prevent another break in from happening again and tips about parking near trees for glass replacement on my car that they've seen happened to other people with their windshields. Got in and out in 20 minutes and was a pleasant experience overall. Thank you!

Hello All, Family owned business I have been dealing with…read morethese folks for years. They have always taken great care of my customers and friends. I'm here today getting a windshield installed in my Tacoma. Still awesome service and great prices! Give them a jingle 510-534-4095

I am happy to report a very positive experience with Auto Glass On The Move. In short, the…read morerecommended vendor to fulfill my recent auto glass claim was Safelite. However, after submitting my claim, I was informed that the part had to be sourced through a Chevy dealership which could take up to 11 business days. So, after finding the glass myself at a local Chevy dealership's website, I informed Safelite of this only to be told that Safelite has a contractual agreement with a different Chevy dealership also confirming the long wait time. So I next searched the internet, found Auto Glass On The Move, explained my situation and asked if they could help. Auto Glass On The Move sourced, then replaced my broken car glass in 4 business days! I am very grateful to have an intact vehicle again.

omg John is amazing. I called him at 10:30 to see if you had a replacement for my car and he…read morealready had the windows. I drove right over and he fixed them in 30 minutes. He even called insurance for me so that they could you could help walk me through the claiming process to make sure that I was only paying deductible. Also super great vibe inside the auto shop lots of neon that his friend makes and his glass technician is also super expert renowned around little Saigon, really quick professional, efficient, and even without the deductible it was an excellent price totally recommend. Wish I could give more than five stars.

Excellent service. Showed up after my car got bipped and they were able to service me same day…read more Value was good, work was neat and fast. Highly recommend.

This place is the best for auto glass. Don't look for more…read more It's family operated , and they are very kind people. Their prices are the best in the Bay Area. Highly recommended

A couple of days ago, right after I fixed my tire, which had a screw in it-, I was getting back on…read morethe Hwy 580 and a rock hit my windshield. Gees, one thing got fixed and the other problem came up. Needless to say, I was not happy and I was getting concerned, because the crack was spreading quickly. I was afraid that I would not be able to get home without having the whole windshield cracked and in pieces. I also had some unexpected expenses few days prior and was not looking forward to spending around $500 on the new windshield. I searched Yelp and found this place, Susan's Windshield Repair in Alameda. OMG, the lady was so sweet. The moment she saw the most recent crack (had two others, but they were not spreading regardless of the weather conditions), she said she would need to fix it right away so it would not spread any more. She even rearranged her next appointment and gave her total attention to my windshield. I was relieved when she told me that she would be able to fix all three cracks for only $85. Wow, what a deal!!! It took approximately one hour and the windshield was fixed. There is a barely visible hairline where the most recent crack has spread, but she has informed me ahead of time that I will see some of it. Frankly, I was not as concerned about it. I just did not want it to spread, and I did not want to have to replace my windshield. I had two quotes on the other two cracks and both guys said that they would not be able to fix the cracks and I would have to replace the windshield. They gave me quotes for $480 and $530. However, the cracks did not impair my vision when I drove, and they did not spread, so I decided not to fix them until I got the most recent and a quickly spreading crack. Susan fixed all three cracks and so far nothing is spreading despite of the currently rainy weather. Thank you Susan!!! I could not be more grateful for her great quality work and such a speedy response. I highly recommend her services to anyone.

I used to think if your car windshield got dinged by a flying pebble, you had to get the whole…read morewindshield replaced and pay the deductible on your insurance, usually $100 or more, and taking over an hour if you are lucky. Susan can fix it in about 30 minutes, and at a fraction of the cost. If your ding looks anything like the photos on Yelp, she can fix it up so it looks like a small whitish dot. In my case, someone had tried to repair one of the larger cracks with a cheap kit you get at the local car parts store, so it was harder to fill it completely. Word of advice: don't mess around, go straight to the pros. Besides greatly reducing the visibility of the ding, Susan's repair also prevents it from growing. If you live near Alameda, you can drop off your car at her place, walk a few blocks to Park Street for a latte and scone, then return 30 minutes later and it will be all done. Nice!