I was looking forward to dining here as my friend had highly recommended it.
The server: Handed us our menus, took our drink order, but before going to get them told us we would have to order everything at one time because they were busy that night. I have had restaurants tell me when they would need the table when I made a reservation. I have had restaurants tell me that when I arrived. I never had it announced to me in such a fashion. Just rude. No "I'm sorry but..." Just a statement of fact.
When we did order, we asked about desserts and she said there was no need to order them ahead of the meal. Okay..... Got it? Not really. Were there cancellations? What happened to the rush?
Anyway, before she went for our drinks, we asked for water. This became a habit, but did arrive shortly after our appetizers arrived. Tables with other servers had filled water glasses before the guests even arrived.
I ordered the shrimp tempura as an appetizer. That is not what I was served. After getting her attention (she really didn't want us to get her attention and managed to keep her back to us much of the time), I pointed out it was sushi. She said it was supposed to be sushi. I pointed out it was on the left of the menu, not on the right where the column said Sushi. She claimed that nonetheless I had gotten just what I ordered. I probably got the Tempura Scallop Roll or perhaps the Dragon Roll. But I did not misspeak when I ordered. I said Shrimp followed by Tempura. Shrimp Tempura.
Other than that, our dinners were quite good, not great, but I understand why people rate it so highly. I would certainly go there again except for the service. I wish I knew her name so that people reading this would know to avoid her.
She asked about dessert. We declined. I wanted out of there. We asked for the check. Somehow, this really rushed restaurant and server was in no hurry to give us our check. Once she did she was in no hurry to take the card even though my friend immediately put his card in the holder without looking at the check and handed it to her. She walked away. Finally she came back to pick it up.
Her attitude the entire time was rude. She stood at the bar a lot rather than seeing to us. She said all the right words, when she did speak, but as insincerely as possible. It was like she was reading off one of those scripts that customer service representatives use when on a call or chat.
When we left we asked ourselves if we had dressed poorly, if we smelled bad or what could have caused her to treat us so cavalierly. (And we were dressed on a par with other guests and absolutely did not smell bad.)
She would be more suited for a diner were it not for the fact that servers at diners are usually friendly, provide quick service and seem to be pleased you are there. read more