1. Morningstar Storage

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Birmingham, AL

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Morningstar Storage

5.0 (1 review)
Open • 9:00 am - 6:00 pm

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4 years ago

I enjoyed my experience while renting at Morningstar Storage. Very helpful staff, clean facility, and easy closeout process.

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S & K Express Moving - Lawyer offices

S & K Express Moving

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Steven and his helper arrived on time and did a very professional job. They were very careful with…read morethe furniture to ensure it arrived safely across town. They even set up two bedrooms for me. They beat a local company by far in price. Would highly recommend them.

I just noticed your comment back to me and even though it's been several months ago I would like to…read morerespond to your response just for clarification and so people who search for a moving company can have an assessment of my experience with your company to determine if you would be right for them. That is, after all, what a review is for. To clarify, I contacted you through this app on the 20th, you are correct. However, I called and spoke with someone on the 9th, 11 days before commenting through this app. He asked what I had to move, did it have stairs and where was I moving from and to where and also asked what date I needed you for. I told him the date that I had to be out by was the 30th and I could be flexible as long as it was by the 30th. He informed me that someone would be contacting me back with a price and date at that time. I never heard back anything by phone and even tried calling again with no answer a couple of times. I then posted through this app with the project scheduling on the 20th, four days before your defensive comment back to me, without an apology, I might add. If I could give zero stars for this company I would just on the basis of you not offering an apology for my experience and getting defensive with me when I'm just posting my experience with your company for others to be able to make an informed decision based on reviews. This isn't personal, I don't know you. I just simply did not have a good experience with your company.

At Your Service - AYS winning a Business Award at competition.

At Your Service

(4 reviews)

I spent some time on the At Your Service website. I read several reviews and looked at the photo…read moregallery of the guys at work. Convinced they were legit I completed their CONTACT US email form describing the landscape work I wanted them to price. In case the guys wouldn't check the inbox for internet contact emails I decided to call the office and Cameron, one of the owners, answered. He said that he had just seen my contact email and we discussed the work I needed. Because it was a landscaping job he said he'd have his business partner, Brantley, call to coordinate an appointment. I understood that he'd need to look at the work before giving me a price. Its been 8 days since the initial contact and still no call.

I read a many glowing reviews before selecting this moving service. In fact, when I called to book…read moretheir service, they "wrapping" furniture on a current job. Aiding in my belief of having picked an ideal moving service. April 23, 2024: Cameron and Brently (I think) were courteous and seemingly professional but seeing little things began to bother me so I sat out in my car trying to be patient. I witnessed my rugs dug along the floors as they pushed them along the storage hallways, failing to wrap/cover furniture prior to (or while) loading, and failing to bring their own hand trucks, in addition to the realization I should not have been charged that last hour (per person) since they were fixing their own errors, are just a few mentions. The biggest and my most favorite was their placement of all the short items around the sides and rear of the storage unit and the taller/wider items blocking access to available storage space. Making it impossible to bring over any of the remaining boxes/tubs from the originating unit because placement and organization of items in newer unit was awful - thrown in haphazardly without regard or consideration of future access. NO rhyme or reasoning, just shoved into newer unit. At the end of our 4 hour transfer debacle, I was billed $100 per hour, times 2 people plus a fee of $125, for a total bill of $925. Literally finding myself charged for them to correct their own work - definitely not a customer expense. I did reach out (email, phone, facebook) and formally request, at AYS's expense, that my storage unit's content be rearrranged properly to allow better access. Apr 30, 2024: Upon returning, Brently presented and maintained an unpleasant attitude. When all I sought as a paying customer was to be made whole and satisfied for the services I compensated the AYS company (and in turn, its workers) for. Although it took a week, AUS did return to address the "issue" but it is one that resulted in my paying out additional money for similar services. Additionally... I can not be certain if AYS's lack of service was gender related, race related or simply blatant disregards but whichever, my money was green (and hard earned) and even that I feel was taken advantage of as well. BUYER BEWARE... as this IS NOT a service I would recommend. PICTURES ATTACHED

FedEx Ship Center

FedEx Ship Center

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I have lived in my present home for 16 years and I am so very tired of the attitude of the FedEx…read moredelivery drivers. I have had ONE driver, a male that was nice and followed the delivery instruction I put on line, per FedEx request. If they are not going to follow the directions then why have a place for you to write the for 'Managing your FedEx Deliver? I am 79 Years old and it is very difficult for me to walk to the front of my house, climb the steps and bring the package back to the rear door of my home that I use as my entrance. So my instructions per following the FedEx website asks that they deliver all packages to my back door. I even place a table beside the door for their convenience. Living on a Dead End street I know it can be difficult their truck around and even put on line that they are welcome to pull into my drive where they can drive clear almost to the back door and then use the drive to turnaround for their ease of leaving. But 9 times out of 10 the driver do not read the instructions. I have had to locate packages delivered to the wrong addresses, placed on the ground at the edge of the public street in front of my home in the dirt and grass because it was raining and they did not want to get out of the truck so my items of clothing purchased to be delivered with watersoaked by the time I could retrieve the package. Today the woman had the ability to back clear up into my driveway and I thought "Thank you God she read the instructions" NOPE, she got out of the truck and as she walked to the front steps I was tapping on the glass asking her to please bring the package to the back door patio area and she told me no she did not walk in peoples yards. I responded that I had the instructions on the website and she said with a look that said go to hell as she flipped her hand in the air after taking the picture and said "FU#K your mama!" got in her truck and pulled out of my driveway. If she is not going to follow the delivery instructions I do not want her in using my driveway again. I bet she could not pull this attitude in Mountain Brook and get away with it. FedEx you have got to do better or frankly we should all meet in the town hall to get rid of your service period.

seen enough videos on the Internet to know that FedEx is not what it used to be. Its employees have…read moregotten lazy, breaking valuables, damaging property, and fleeing the scene. Its managers need an improvement too. Some FedEx employees have a schedule to keep too. If they failed to meet that schedule they get fired. Employees who tend to be under pressure, like having to keep to a schedule, tend to screw up more more often.

Morningstar Storage - selfstorage - Updated November 2026

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